Martin & Co
4.1/5, 3586 reviews
75% recommended
93% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
85% lettings fee satisfaction

Property Features

No company information

Contact Us

Latest Reviews

 View all Reviews 3586
Featured Review
a
reviewed by 'AQ Ahmad'
“Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure ......”
Featured Review
a
reviewed by 'Stephen Fleming'
“Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away ......”
Featured Review
a
reviewed by 'Virinder'
“We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little ......”
Featured Review
a
reviewed by 'laura'
“The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to ......”
Featured Review
a
reviewed by 'Mustafa Arif'
“Our experience with Martin & Co has been outstanding. For the past three years, they've been impressively professional and responsive. They ......”
14th Jun 2024
reviewed by 'Methodist Church'
“Very happy with prompt and friendly service and advice to us and to our tenants...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £27,000 £1,000,000
Lettings 90% 85% £290 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
832 133 1432 635 207 7 113 8 92 127
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 12:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS TPOS SAL SAGEagent Relocation Agent Network
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   36
View more properties
Images & Videos
Martin & Co Branches (view all 221)
Aberdeen, AB25
Abingdon, OX14
Airdrie, ML6
Aldershot, GU11
Andover, SP10
Ashford, TN23
Ashford High Street, TN24
Ayr, KA7
Featured Review
a

“Amazing estate agency run by an honest and principled person and team...”

Share on :
May 20,2023
Minithumbup
Staff profile picture
Javaid
Staff profile picture
Javaid
By: 'AQ Ahmad'
May 20,2023
0 people found
this helpful
Javaid and his team have managed my property for several years. Throughout, they have gone above and beyond to ensure the property is tenanted effectively while also going out of their way to help the tenant. Any issues I have had, be it missed rent ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“The most professional lettings agency by some margin...”

Share on :
May 19,2023
Minithumbup
claim your profile
Lynda
Staff profile picture
Javaid
By: 'Stephen Fleming'
May 19,2023
0 people found
this helpful
Having dealt with a number of letting agencies for our properties over the years, Martin & Co are far and away the best we've ever worked with. All our correspondence is handled promptly and professionally, and should we need to speak to a staff member directly, ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“We have been with Martin & Co, Shawlands for ......”

Share on :
Apr 23,2023
Minithumbup
Staff profile picture
Javaid
By: 'Virinder'
Apr 23,2023
0 people found
this helpful
We have been with Martin & Co, Shawlands for 10 years and the service has been exemplary. There has been very little input from myself as everything is dealt with by the office professionally and efficiently. I hear of horror stories from other landlords using different agents, ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“The team are all exceptionally Knowledgeable ......”

Share on :
May 01,2023
Minithumbup
Staff profile picture
Javaid
By: 'laura'
May 01,2023
0 people found
this helpful
The team are all exceptionally Knowledgeable and helpful. I have used the services for over 10 years which is due to the diligence and high level of service I have received....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Great Experience As Tenants...”

Share on :
May 27,2023
Minithumbup
Staff profile picture
Javaid
Staff profile picture
Isabella
By: 'Mustafa Arif'
May 27,2023
0 people found
this helpful
Our experience with Martin & Co has been outstanding. For the past three years, they've been impressively professional and responsive. They ensured our rental process was smooth and the property itself has exceeded expectations. Maintenance issues were always addressed promptly and communication was top-notch. Their dedication ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I leased a property from Martin & Co in Aberdeen and ......”

Share on :
May 20,2012
Minithumbdown
By: 'Turtle'
May 20,2012
5 people found
this helpful
I leased a property from Martin & Co in Aberdeen and I was far from impressed. When I took up lease I found out the flat had not been cleaned properly and the kitchen was filthy with food deposits and grease everywhere. The washing machine didn't ...
read full review
What agent could do to change your mind?
Communicated
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We rented for a year through Martin and Co with ......”

Share on :
May 15,2012
Minithumbdown
By: 'bigmissnaughty'
May 15,2012
7 people found
this helpful
We rented for a year through Martin and Co with constant problems. We began with an excellent contract agreement and thought we'd been really lucky. The promise to put fitted curtains in our flat turned into the biggest ordeal EVER. We ended up waiting over 3 ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Jpat
Jun 22, 2012
View all comments (1)
You must have broken your tenancy agreement to have paid to leave? Surely it's common sense you can't get your friends to move in and get your deposit back in one go? Did your friends have to wait until you had done an inventory for damages before they could move?! Sounds pretty normal to me? ...

“Martin and Co. were very professional and helpful when assisting ......”

Share on :
May 14,2012
Minithumbup
claim your profile
Sam
By: 'Mr.'
May 14,2012
3 people found
this helpful
Martin and Co. were very professional and helpful when assisting in my rental of a new flat. They responded to Email and telephone contact promptly and made a special effort to assist in facilitating my move at short notice after a previous arrangement (with another ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Martin and co were extremely efficient and reliable, with a ......”

Share on :
May 12,2012
Minithumbup
By: 'D.Patel'
May 12,2012
2 people found
this helpful
Martin and co were extremely efficient and reliable, with a fantastic response to both phone and email. They managed to find us a tenant quickly, and at times went above and beyond that expected to help us resolve a few difficult issues that came up. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All I can say is that I had a property ......”

Share on :
May 10,2012
Minithumbup
By: 'small'
May 10,2012
3 people found
this helpful
All I can say is that I had a property on the Borough Road to let with Field & Son for about 6 weeks and nothing at all happened; after an enquiry with this lot I had a short tenancy offered in a matter of days, which ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I rented with Martin and Co for 2 years. The bathroom ......”

Share on :
May 10,2012
Minithumbdown
By: 'very'
May 10,2012
7 people found
this helpful
I rented with Martin and Co for 2 years. The bathroom hot tap stopped working in June, we contacted them immediately, several times. They sent someone out, he promised a whole new bathroom as it was falling apart (avocado suite suggests it had a good life!) ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is a fanatstic company.I am extremly happy with ......”

Share on :
May 10,2012
Minithumbup
claim your profile
Sam
By: 'Tim'
May 10,2012
2 people found
this helpful
This is a fanatstic company. I am extremly happy with the very strong customers service and excellent managment. I would definatly recommend...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was provided with an excellent service when I rented ......”

Share on :
May 03,2012
Minithumbup
By: 'Jenkins'
May 03,2012
1 people found
this helpful
I was provided with an excellent service when I rented through Martin & co, no issues what so ever. Polite, friendly not like most agents who just want money. I would use them again if I moved back to Manchester, highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The worst landlords I've ever dealt with. Never resolved a *......”

Share on :
Apr 21,2012
Minithumbdown
By: 'Burp'
Apr 21,2012
6 people found
this helpful
The worst landlords I've ever dealt with. Never resolved a *single* problem, even when to do with issues as serious as water leaks, mould, or broken boilers. Increased the rent year-on-year after hiking it by £100/month AFTER we had signed the papers and paid the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I don't know where to start. Clearly we doubt the ......”

Share on :
Apr 14,2012
Minithumbdown
By: 'Fed'
Apr 14,2012
5 people found
this helpful
I don't know where to start. Clearly we doubt the phrase 'customer service' is on their list of don'ts when they train their staff if they even train them at all, other than to tell them that the bottom line is profit maximisation for as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Having used several agents in Cornwall over the past few ......”

Share on :
Apr 11,2012
Minithumbup
By: 'John'
Apr 11,2012
2 people found
this helpful
Having used several agents in Cornwall over the past few years, I discovered Martin and Co, and what a breath of fresh air! The Manageress there didn't attempt to give us the normal agent patter, but simply listened to what I wanted and gave several ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience with Martin and Co initially began reasonably well ......”

Share on :
Apr 02,2012
Minithumbdown
claim your profile
Dayna
By: 'Disgusted_Tenant'
Apr 02,2012
6 people found
this helpful
My experience with Martin and Co initially began reasonably well with a viewing of a well presented property I soon made an offer on and will be leaving in the near future. As such the process was relatively painless until I was handed a few ...
read full review
What agent could do to change your mind?
They could not have changed my mind after the events detailed in my review. The behaviour and attitudes demonstrated are unacceptable in any industry and I sincerely hope that Martin and Co Whitefield are held to account in as many areas of misconduct and incompetency as possible.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Its was our first year in letting our house , we ......”

Share on :
Mar 23,2012
Minithumbdown
By: 'keith'
Mar 23,2012
9 people found
this helpful
Its was our first year in letting our house , we expected a letting agency to look after & check references etc on any prospective tennants, we ended up with the tennant from hell, she has'nt paid the full rental for 6 months & all martins have done is ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Kevz1
Apr 10, 2012
View all comments (1)
I wish I had seen this before I entered into a letting with Martin and co. I really feel sorry for the owners of the property I am letting. The supposed inventory inspector obviously missed a number of key items. Things like a film of grease across the kitchen faulty broken equipment which was reported as "excellent" one hand does not know why the other does!!! One says the chimney needs swept the other says the fire has a leak. The house is a nice house but like I said I feel sorry for the o ...

“This Office has been excellent through my time as a ......”

Share on :
Mar 23,2012
Minithumbup
By: 'Eddie'
Mar 23,2012
2 people found
this helpful
This Office has been excellent through my time as a tenant. They have sorted everything out and made sure that all maintenance issues were dealt with promptly and that all the documents and information I needed was given to me before I moved in. I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I viewed a property with Martin & Co for a rental ......”

Share on :
Mar 20,2012
Minithumbdown
By: 'Nick'
Mar 20,2012
10 people found
this helpful
I viewed a property with Martin & Co for a rental property in Chelmer Village, Chelmsford Essex From the time of the first phone call it was a shocking display of incompetence. Somehow we managed to arrange a viewing despite the very inexperienced young lady not ...
read full review
What agent could do to change your mind?
1) They could have advanced knowledge of the property they were trying to sell, which would have made them seem less incompetent. 2) They need to be more professional 3) They need to be polite and not rude 4) they need to allow time for viewings, or address the reasons they double booked us I will never use Martin & Co Chelmsford fin the future and would discourage anyone from using their services.
Attached Filesnbsp;
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Michael
Jul 30, 2013
View all comments (2)
Absolutely awful, I would avoid Chelmsford Martin & Co at all costs. The whole process, which should have been relatively simple, has been a complete mess. During the time they were in contact with me, I have spoken to at least 5 different members of the team, who I have to explain my problems too all over again, it would seem there is no communication within their team. I should have read the early warning signs when the property was first advertised incorrectly on the Martin & Co website and ...

“uk number one letting agent, i think and know not. ......”

Share on :
Mar 12,2012
Minithumbdown
By: 'tilly'
Mar 12,2012
10 people found
this helpful
uk number one letting agent, i think and know not. i would say the workers and Southend are thick do not know what they were doing and let people live in poo (a nicer word), no knowledge of regulatons on what has to be considered ...
read full review
What agent could do to change your mind?
get some letting properties knowledge, you know, regulations on where a person can live. fire regs for example. money grabbing !!!!!!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Oh where to start. I moved in on the 28/01/12. Had ......”

Share on :
Mar 08,2012
Minithumbdown
By: 'Darrum'
Mar 08,2012
6 people found
this helpful
Oh where to start. I moved in on the 28/01/12. Had to wait an hour for they keys. On the second trip moving my stuff in I ran into the landlady who knew nothing about me moving in. Fun conversation that was. I was promised a ...
read full review
What agent could do to change your mind?
Too much work. Ive done everything my end correctly. I shouldnt need to work round my full time job and their opening hours to make sure that they can do their job. Its not much to ask that a company can treat their customers like customers and not just a profit margin.
Attached Filesnbsp;
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: maxwell
Aug 02, 2012
View all comments (2)
hello is this the brentford office? gosh im moving tomorrow and already have problems! so scared!!! and signed already! looks like they have problems all over UK ...

“I have recently moved out of a property with Martin ......”

Share on :
Feb 24,2012
Minithumbdown
By: 'Jo'
Feb 24,2012
10 people found
this helpful
I have recently moved out of a property with Martin and Co. The house was cleaned top to bottom, hoovered, cleaned the carpet (hiring a cleaning machine) and re painted the kitchen. When I received my check out form, they stated how it wasn't cleaned, ...
read full review
What agent could do to change your mind?
I will NOT be using this company or recommending it to any one. I will be doing quite the opposite
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chelseafc
Apr 18, 2012
View all comments (1)
I feel the same, I was treated babdly even after they colleceted my last month rent and i only stayed for 5day in that month. Their staff are the worse staffs are very rude and do not understand what customer service is at all. ...

“As an oversea's Landlord I can only give this Martin & ......”

Share on :
Feb 21,2012
Minithumbup
By: 'Hillary'
Feb 21,2012
2 people found
this helpful
As an oversea's Landlord I can only give this Martin & Co office the highest praise. After speaking with Mr Hyman the Owner I knew I was dealing with someone who knows what they are talking about. Great local knowledge of the market place and left ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To sum things up: Martin & Co Nottingham is- hideous in ......”

Share on :
Feb 17,2012
Minithumbdown
By: 'Denwong'
Feb 17,2012
15 people found
this helpful
To sum things up: Martin & Co Nottingham is - hideous in contract terms - irreponsible in making unfulfilled promises - unresponsive to service calls - appalling in customer services. We rented a flat in Nottingham, and found on the first day of our arrival having ...
read full review
Feature review Comments (3) Report abuse Print review
Was this helpful? Yes
By: Bobby
Jul 11, 2012
View all comments (3)
It's interesting That Martin and Co see fit to discuss clients- past or present I don't know which - financial and employment status on a public forum...I'm sure that goes somewhere against data protection which they clearly state in their terms and conditions they will only share with the Credit Referencing agency and Landlord...slick move guys. Oddly enough I know Ricky Benwell personally and I'm disappointed in him for stopping so low as to work for this lot. ...

“The agents are unacceptably slow to respond to communications leaving ......”

Share on :
Feb 16,2012
Minithumbdown
By: 'Fuzzy'
Feb 16,2012
3 people found
this helpful
The agents are unacceptably slow to respond to communications leaving urgent maintenace work outstanding for days and often weeks. I had to consistently chase all aspects of the work. The agents acted in a management capacity but consistently blamed landlord for all delays, but didn't ...
read full review
What agent could do to change your mind?
Every interaction with this agent was negative.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The service from this 'company' was absolutely terrible, the flat ......”

Share on :
Feb 14,2012
Minithumbdown
By: 'no'
Feb 14,2012
4 people found
this helpful
The service from this 'company' was absolutely terrible, the flat was rented unfurnished but had various problems on arrival: The carpet was lumpy, broken door handles, no door handles, chipped paint work throughout, all toilet seats were broken and mould in the shower. The lumpy ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shocking expectation to put up with unuasable and broken items ......”

Share on :
Feb 12,2012
Minithumbdown
By: 'alex'
Feb 12,2012
2 people found
this helpful
Shocking expectation to put up with unuasable and broken items in our flat, dozens of requests made to fix an extractor fan which is broken causing the flat to become damp. In a so-called 'managed property'- joke. Apparently have to get the landlady's dad to ...
read full review
What agent could do to change your mind?
actually respect the fact that people pay a lot of money to rent property and are entitled to live in a property in full working order.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As soon as we signed the contract, it all went ......”

Share on :
Feb 11,2012
Minithumbdown
claim your profile
Simon
By: 'Don't'
Feb 11,2012
5 people found
this helpful
As soon as we signed the contract, it all went down hill! Martin &Co took no responsibility for the property. We didn't have an up to date Gas Safe certificate. When eventually the gas man did attend the property - he deemed the flu from ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Promised to rectify several problems; broken kitchen sink (clearly damaged ......”

Share on :
Feb 01,2012
Minithumbdown
By: 'halfseveninfrance'
Feb 01,2012
3 people found
this helpful
Promised to rectify several problems; broken kitchen sink (clearly damaged by previous tenant) and a damp ceiling in master bedroom, caused by removal of flue, chimney etc - this needed painted over.. These people DO NOT respond to emails, are indifferent towards complaints. They just ...
read full review
What agent could do to change your mind?
Communicate quicker, mediate with landlord, don't ostracize your customers
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our experience with Martin & Co Lincoln has been terrible since ......”

Share on :
Jan 23,2012
Minithumbdown
By: 'Allie'
Jan 23,2012
6 people found
this helpful
Our experience with Martin & Co Lincoln has been terrible since the word go. -When completing the credit checks they didn't explain their process/charges properly and then ended up charges us double and it was a fight to get refunded. -When completing the contract, the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very happy with the service received from Horsforth, Leeds branch. ......”

Share on :
Jan 23,2012
Minithumbup
By: 'Tigi'
Jan 23,2012
2 people found
this helpful
Very happy with the service received from Horsforth, Leeds branch. Even though my flat is not managed by Martin&Co and I only had to deal with them at the initial stage, they have been very professional and answered any questions I had prior to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have found with this company to be very rude & ......”

Share on :
Jan 22,2012
Minithumbdown
By: 'Wonderchick'
Jan 22,2012
7 people found
this helpful
I have found with this company to be very rude & wasn't worried about helping at all. I had emailed quite a few times to view a property but no one replyed so in the end rang & got told by a very rudely spoken woman that ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: tindalletta
May 02, 2012
View all comments (1)
I also had real problems with this agency. They wanted to give me back only £30 of my £650 deposit due to mould on the inside of our flat! HOW EXACTLY IS THAT OUR FAULT?? They were lucky we didn't complain about health issues to be quite honest! They were just completely inept and only interested in taking our (massively inflated) rent each month! Moved to a private landlord for £170 pm cheaper and MUCH happier! AVOID MARTIN & CO!!! ...

“Not the best agent in the town, the manager has ......”

Share on :
Jan 18,2012
Minithumbdown
By: 'Sue'
Jan 18,2012
7 people found
this helpful
Not the best agent in the town, the manager has attitude and the office is very disorganised. Would never use again. I have several properties in Cornwall and would look to use another agent....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Let down on every occasion! - Tried to change our ......”

Share on :
Dec 26,2011
Minithumbdown
By: 'unhappy'
Dec 26,2011
6 people found
this helpful
Let down on every occasion! - Tried to change our move in date with out telling us, added £1.50 to payments for card fees with out even telling us or mentioning that - just assumed that was fine, took our deposit with no mention of the ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: martin& Co
Aug 30, 2012
View all comments (1)
We are very confused by these comments. As an award winning Letting Agency we are very aware of our levels of service and would have been happy to discuss any of the points raised in this complaint. We do not know who these tenants are or to which property they refer? I would welcome a phone call to discuss. Garry Rowley - Managing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are registered with the Property Ombudsman redress system. But more important, you can call the Director Eduardo Prato directly on his mobile, day or night, if at any point you're not completely satisfied with our service.
Last updated at 4:29 PM 04/03/2024 by allAgents

Awards won by Martin & Co

Regional Awards won by Martin & Co

Individual Branch Awards

Aberdeen, AB25

Uckfield, TN22

Glasgow, G41

Crewe, CW2

Cambridge, CB1

Basingstoke, RG21

London, SW12

Stirling, FK8

Doncaster, DN1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn