Purplebricks is a local estate agent with:

- A low fixed fee for selling or letting your property, saving you thousands versus a high street
- Your very own Local Property or Lettings Expert, dedicated to providing the very best service
- Your property will be listed on all major property portals and websites, including Zoopla and Rightmove
- Open 24/7 when most High Street agents are closed.
- Properties can be fully managed, just pass us the keys.

Central Office, Avon House, 435-441 Stratford Road
Shirley,Solihull
West Midlands
B90 4AA
0800 810 8008

 
Website not available

Properties for sale
Properties for rent
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Kate was fantastic. Always able to help and provide her expert advice in a friendly and professional way. My house sold on open day and Kate dealt with a lot of interest and more than earned the extra £300 to manage viewings! Great experience from start to finish and I would highly recommend Kate and purple bricks to anyone!...
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Comment on agent fees
The fees are fixed and are very reasonable!
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Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
I am very happy with the service I have received from Glen , nothing was to much trouble he was always happy to help and advise . He promptly answered every enquiry and completely put our mind at rest, He has made the experience of selling our house a positive one without stress, I am really happy with the choice of company and find the fees to be very good value ....
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Comment on agent fees
Good
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Mar 16,2017
Minithumbdown
By:
Mar 16,2017
4 people found
this helpful
Long story short I put an offer in for a property back in the first week of January. Recently it came to light that attic space they had 'converted' for extra storage space wasn't actually included in the lease. Subsequently my mortgage lender has reduced their value of the property from by 4 thousand. The property should NEVER have been advertised as having space if they didn't leagally have it in their lease. Matt was terrible, hard to get hold of and genuinly felt that he fuelled situations....
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Comment on agent fees
n/a
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Mar 16,2017
Minithumbup
By:
Mar 16,2017
1 people found
this helpful
I have been working with Fiona whilst purchasing my property, and she has been very friendly and down to earth. As a first time buyer I have needed as much support as I can get and Fiona has provided this by being very helpful, informative and engaging. Regarding viewing the property, she has been flexible and reliable which has enabled me to go back to the house with various family members to gather thoughts on the property. I am enjoying working with Fiona and would definitely recommend Purple...
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Mar 15,2017
Minithumbup
By:
Mar 15,2017
1 people found
this helpful
Purple Bricks were excellent from start to finish can't thank them enough they sold out house within a week and we saved 4 grand in fees....
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Comment on agent fees
Amazing
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Mar 14,2017
Minithumbdown
By:
Mar 14,2017
4 people found
this helpful
Felt really let down, he didn't reply to my emails, even regarding stuff like the survey, I only actually got to speak to him day b4 exchange after I liaised with buyer myself and I was to scared to pull him up for ignoring me in case he put the kibosh on my sale so I had to be nice to the *. Stick with a high street estate agent! At least they have to answer you if you are face to face!...
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Comment on agent fees
I basically paid for right move advert and board......I'll srell myself next time.....or use a proper agent
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Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
Absolutely outstanding customer service from Kelly, made what can be a stressful time effortless, I cannot recommend Kelly and purplebricks highly enough....
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Comment on agent fees
Excellent
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Mar 12,2017
Minithumbup
By:
Mar 12,2017
5 people found
this helpful
After paying £800 plus upfront,(non refundable) and having the property on the market for just over a month,we feel very let down. There has been lack of communication and feedback. The description and write up was very poor,I could have done a better job myself. I have bought and sold numerous properties in the last 40 years, but have never encountered a less proactive company. When we took the property off the market,Purple bricks did not even give us so much as a courtesy call,i...
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Comment on agent fees
Very expensive for little work and no result.
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Mar 10,2017
Minithumbdown
By:
Mar 10,2017
7 people found
this helpful
Absolutely terrible service, no support, no proactive calls. Feel like I've been robbed especially when they are still trying to charge for an EPC which was never completed 2 months after the sale. There's absolutely no incentive for them to try and sell your property as they get paid either way - many mistakes on advert and even when prompted was still incorrect. Eventually did my own viewing and did an offline negotiation and then had to advise for them to go via purple bricks with the offer I...
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Comment on agent fees
Upfront fees, avoid.
Was this helpful? Yes
Mar 09,2017
Minithumbdown
By:
Mar 09,2017
8 people found
this helpful
We're currently trying to buy a house through PB and the experience is horrendous. We've submitted feedback after the viewing, made an offer but apart from a declined offer (I've no issues with that) we've had no feedback, no one to talk to. We don't know if we are wasting ours and the vendors time or not. A proper EA would be on the phone to negotiate, you'd know where you stood but not here. I doubt we will proceed with the negotiation, there's no point without feedback. I do know I will never...
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Comment on agent fees
N/A
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Mar 01,2017
Minithumbdown
By:
Mar 01,2017
15 people found
this helpful
I cannot complain enough about the service we have had, signed up for all the extras and assured our house would be sold within the month. This agent arived once with a viewing, brought in an offer way below the asking price, we gave a high street agent my house to sell and I had more that 10 viewings and an offer witthin a week, £25000.00 more than purple bricks. Once you sign their contract they do not even try to sell your house...
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Comment on agent fees
I have asked to have my fees reduced from all the extras we signed up for and clearly never got, to date hardly ant sot of response.
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Feb 28,2017
Minithumbdown
By:
Feb 28,2017
11 people found
this helpful
It all started positive with an over eager salesman who comes to your house. They tell you exactly what you want to hear I.e house price and how quickly they think they can sell your property. They then offered to do the viewings etc it all sounded wonderful. We signed on the dotted line and was not told that once you sign there is no cooling off period. The website with our pictures and description went live the following day. We logged in and kept an eye on it and even though we were viewing i...
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Comment on agent fees
£1 would have been too much but was originally charged £979 but was given a poultry £200 reduction.
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Feb 17,2017
Minithumbdown
By:
Feb 17,2017
11 people found
this helpful
Any buyer or seller who thinks they will save money Purplebricks, will not! This company will waste time and money every time. The model does not work for either buyer or seller. No communication, lies when signing up, misleading charges. Basically poor service and unprofessional agents. Why would a successful agent work for them on such low commission rates? they have no reason to ensure your sale goes through on this sort of money?...
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Comment on agent fees
Much more than advertised, additional fees not explained at all and service not delivered all for £1499
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Feb 13,2017
Minithumbdown
By:
Feb 13,2017
17 people found
this helpful
OK. The online purchasing of our home was quick and easy. That's where our good experience of purplebricks ended. 15 phone calls in 3 days asking duplicate, sometimes triplicate questions. Are we happy with a mortgage provider, do we want a quote for conveyancing blah blah blah. Then, after buying and selling 8 properties- it became obvious what we pay the estate agents for. Yes the usual advertising and negotiating- but there is something they do that was never apparent before - FILTERING. With...
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Comment on agent fees
Cheap. Says it all.
Was this helpful? Yes
Feb 13,2017
Minithumbdown
By:
Feb 13,2017
10 people found
this helpful
PB is no good for buyers. I'm an investor and walk away when I see sales through this company....
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Comment on agent fees
Nothing.
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Feb 04,2017
Minithumbup
By:
Feb 04,2017
2 people found
this helpful
Just want to say that Nicola did us a fantastic job for helping with the sale of our house. She was friendly and helpful. The photo,s she took were out of this world. The house was sold almost within weeks. The way she put everything together was first class & if I needed any advise she was always at the end of the phone....
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Comment on agent fees
Don,t know
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Jan 31,2017
Minithumbdown
By:
Jan 31,2017
10 people found
this helpful
Find the advertised fee very misleading, I would say is dishonest. They advertise only £849 to sell your house. Having just checked, after waiting a ridiculous amount of time for their online chat service to actually respond, this does not include - solicitors fees or the home report fees (I am in Scotland). So you CANNOT sell your house for £849, an impossibility. Unless they have some way of illegally avoiding any solicitor involvement or obtaining a home report. So very similar t...
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Jan 31,2017
Minithumbdown
By:
Jan 31,2017
12 people found
this helpful
the worst experience of my life we were selling my mothers house. Hardly any contact and never a phonecall, any contact had was by text message..when I decided to back out and go with a proper estate agency I requested my keys back..they were posted through the porch door of the property with a key fob put on by them with the address clearly visible. When I rang up to complain about this lack of security, I was informed by Miss Fuller that she had posted my keys that morning, so to my horror it ...
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Comment on agent fees
bad
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Jan 13,2017
Minithumbdown
By:
Jan 13,2017
13 people found
this helpful
This company is a joke! After taking us on she jetted away on holiday promising someone else would take care of us... we lost 6 viewings! Calls were never returned and now another estate agent sold our property (quickly) they think they are still owed commission! Very unprofessional service everyone avoid these people!!!!...
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Comment on agent fees
If Jessica had done her job then yes acceptable but no you should be embarrassed!
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Jan 11,2017
Minithumbdown
By:
Jan 11,2017
18 people found
this helpful
Where do I start - we were a buyer and Purple Bricks seemed to have no interest in us what so ever, we were chain free as had already sold our property so we were ideal clients. The communication at first when we were negotiating an offer with the seller was fine but once the offer was accepted we didn't hear from PB again until I started chasing them up. Our local property "expert" Steph was just an expert at being rude and patronising, she spoke to me like I was a 16 year old spendin...
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By: David
Jan 17, 2017
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'PB are all about the seller and literally don't care about the buyer - clearly they forget if they didn't have a buyer they wouldn't have sold the house' Purple bricks get paid from day one from the loan company, so selling the house is not important to them. If the owner does not sell their property they still have to pay purple bricks, so selling is just in the interests of the home owner. I would recommend on viewings take their number and speak to them directly. ...
Dec 28,2016
Minithumbdown
By:
Dec 28,2016
22 people found
this helpful
Felt customer service was lacking as there was no contact from the local property expert. I had to contact her a number of times before I even had a response. Maybe some customer service training would be advantageous to keep prospective buyers in the loop...
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Dec 09,2016
Minithumbdown
By:
Dec 09,2016
20 people found
this helpful
Really wish I had put in an offer on a nine purplebricks property! Was 6 weeks almost before my solicitor got a draft contract. Even then they had put the wrong price on (6500 pound more). Now 3.5 months nearly post offer, solicitor is still awaiting responses from the vendors solicitors (blacks) In that time I've completed on my sale and now risk losing early redemption fee (nearly 3000 pound) unless I complete on a purchase soon. Only option is starting to look like withdrawing and sacrif...
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
16 people found
this helpful
I went with PB as they offer on their TV ad a good level of customer service at a very good price. Sadly you get the level of customer service you pay for... Very little. In an 11 month period (due to various drop-outs in the chain) I very rarely had a call returned by PB, I wouldn't use them again. Make sure you are prepared to do A LOT of work if you use these people...
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Dec 06,2016
Minithumbdown
By:
Dec 06,2016
15 people found
this helpful
Rubbish website. First I couldn't find the property I was looking for on their site, then it wouldn't let me register, then I tried to leave feedback 3 times on the property we visited but when I pressed submit nothing happened. I am fed up of receiving emails from them requesting feedback, seriously, if they were really that interested, and its been nearly a week since my viewing, they should have tried using the telephone. If I ever needed to sell my house, they would be the last company I wou...
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Dec 02,2016
Minithumbdown
By:
Dec 02,2016
20 people found
this helpful
Absolutely terrible service, no support, no viewings in nearly 10 months. Feel like I've been robbed. There's absolutely no incentive for them to try and sell your property as they get paid either way....
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Comment on agent fees
considering all they've done is put the house on rightmove then the value is non-exsistent
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Nov 30,2016
Minithumbdown
By:
Nov 30,2016
13 people found
this helpful
I arranged a viewing to see a flat and took the day off of work to see it. I booked it on the same day the property became live on rightmove. the day before the viewing I noticed it was missing so I called the agent and he said it had been let, but no one had informed me, and I still haven't received any email or anything to cancel. I made a complaint to general enquiries and was told someone will call me back but again they never did. today I look on rightmove and its back on there, is it avail...
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Comment on agent fees
worst
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Nov 11,2016
Minithumbdown
By:
Nov 11,2016
15 people found
this helpful
Worst experience as a buyer of a Purple Bricks house no one cared about person buying the property hard to get keys handed over no correspondence unhelpful. House I bought was left in a disgusting state with broken items stated ok on property information forms. Very upsetting time bought house 2 weeks still unable to move in complained to purple bricks and the solicitor they use blacks and neither have bothered to reply. Steer well clear if you are unsure definately not recommended....
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By: Jane Peel
Nov 18, 2016
View all comments (1)
The estate agent acts for the person selling the house not the buyer. If the house was left in a bad condition, you should take that up with your own solicitor. I would not expect any estate agent to help with that. ...
Nov 11,2016
Minithumbup
By:
Nov 11,2016
2 people found
this helpful
I've had the pleasure of dealing with Steve for two property sales recently and both were dealt with most professionally. He has a wealth of knowledge pertaining to the sale and purchase of property and no request is too much for him. He is always polite, well presented and will go that extra mile to help you. I have no hesitation in recommending this gentleman to help you from start to finish with all property needs, a real expert....
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Comment on agent fees
Sensible.
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Oct 31,2016
Minithumbdown
By:
Oct 31,2016
11 people found
this helpful
would be nice to get a response when you need one just getting information from any one would be nice are a joke never answer keep you up to date thought useing local firm would help couldnt be more wrong no help what so ever. yours not happy bj whitfield very displeased...
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Comment on agent fees
bad money for nothing
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Oct 23,2016
Minithumbdown
By:
Oct 23,2016
22 people found
this helpful
Worst service ever. We signed up after watching the adverts on TV expecting to get an excellent service and support from the local expert and how disappointed were we. The valuation was carried out and the board arrived quickly and then it stopped. No support from the local expert unless we texted him and provoked a response. A low offer was made after two weeks but where was the local expert, on holiday ans no one else on standby to negoiate. After complai ing again eventually someone was put...
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Comment on agent fees
Bad
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