Purplebricks
1.2/5, 442 reviews
6% recommended
42% sales valuation accuracy
24% sales fee satisfaction
47% lettings valuation accuracy
23% lettings fee satisfaction



Property Features

Purplebricks has been one of the property industry’s leading online and hybrid agents in the UK. We are proud to deliver service that includes:- A low fixed fee for selling or letting your property, saving you thousands versus ... show more Purplebricks has been one of the property industry’s leading online and hybrid agents in the UK.
We are proud to deliver service that includes:
- A low fixed fee for selling or letting your property, saving you thousands versus a high street
- Your very own Local Property or Lettings Expert, dedicated to providing the very best service
- Your property will be listed on all major property portals and websites, including Zoopla and Rightmove
- Open 24/7 when most High Street agents are closed.
- Properties can be fully managed, just pass us the keys.
Do not hesitate to use the free home valuation tool to receive an estimate of your property value. We would love to hear from you!

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 42% 24% £25,000 £3,500,000
Lettings 47% 23% £390 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 50 0 47 22 177 1 40 2 101
Areas covered
Address

Suite 7 First Floor, Cranmore Place, Cranmore Drive
Shirley,Solihull
West Midlands
B90 4RZ
0800 810 8008

Opening Hours
  • Open: 24/7
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“AVOID USING PURPLE BRICKS' RECOMMENDED CONVEYANCERS!...”

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Jul 09,2021
Minithumbdown
By: 'Elaine Allen'
Jul 09,2021
1 people found
this helpful
Purple Bricks are absolutely fine as estate agents but DO NOT USE THEIR RECOMMENDED CONVEYANCING FIRMS! Our transaction was the easiest ever, freehold sale and purchase. Our Buyer had a mortgage approved and the offer cane through quickly. The Buyer had nothing to sell. Our ...
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“Conditional property auctionI won a propert......”

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Jul 05,2021
Minithumbdown
By: 'Mo'
Jul 05,2021
2 people found
this helpful
Conditional property auction I won a property utilizing the conventional property auction which ties a buyer and a seller into an agreement based on the terms and conditions of the online property auction. Purple Bricks contacted me to let me know the vendor has decided ...
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“Dodgy agency...”

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Jun 28,2021
Minithumbdown
By: 'MM'
Jun 28,2021
4 people found
this helpful
I was looking for a place to rent and saw a house I liked online which was advertised by Purple Bricks. I then proceeded to their website to book a viewing, but it wasn't confirmed and I got an email from an agent (Rai) suggesting ...
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“Incompetent, unprofessional, uncommunicative agency...”

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Jun 28,2021
Minithumbdown
By: 'Shorifa Khanom'
Jun 28,2021
4 people found
this helpful
Initially dealt with a rude Rai rayhan who claimed that he knew from the beginning people like me were not worth his time trying to let to just because I tried to negotiate the rent. I have never heard of anyone never try and negotiate? ...
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“Worse ever for letting house with purplebrick......”

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Jun 23,2021
Minithumbdown
By: 'Private letting'
Jun 23,2021
1 people found
this helpful
Worse ever for letting house with purplebricks they don't care at all about any tenants private letting. The service is awful nobody knows anything they all say different things biggest nightmare going!!! Had no hot water for days and was told nothing they can do ...
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“Absolutely shocking...”

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Jun 23,2021
Minithumbdown
By: 'Stuart Riglin'
Jun 23,2021
2 people found
this helpful
The professionalism is really poor. Personally, I think purple bricks is a big con and I would never ever use their service again. If your looking to get your home sold at the right value then don't go to purple bricks. They didn't get one ...
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“Lying thieves....”

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Jun 21,2021
Minithumbdown
By: 'Tara'
Jun 21,2021
3 people found
this helpful
If zero stars was possible this is what they'd get. They do nothing at all to sell your property. Only suggestions have been to lower the price or take a break so it can be relisted on rightmove as new. They are liars, con artists ...
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By: Peter Montgomery
Jun 29, 2021
View all comments (1)
Tara , I could not agree more. Most Estate agents act to get the best deal for their clients but as you say their only advice is to keep dropping the price. They are unprofessional and many of them do not have the skills to do the job. We ended up providing photo's of our own, redrawing the plan and writing the description. The current agent has never even visited the property and tries to give advice on how to market it. Totally useless!! ...

“Viewings in Liverpool - agent never shows up...”

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Jun 18,2021
Minithumbdown
By: 'Periklis'
Jun 18,2021
0 people found
this helpful
Had booked a viewing for a flat in Liverpool for 15.30. I arrive at the property 15.20 and have been waiting for the agent to show up. When they didn't I checked my phone to find a request to reschedule for Monday - at 15.28. No other message, ...
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“Avoid go elsewhere...”

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Jun 10,2021
Minithumbdown
By: 'Siobhain'
Jun 10,2021
0 people found
this helpful
AVOID- go elsewhere I felt very disappointed with Purplebricks service on all levels. My house had been valued at £250000 and even the person showing people around the property (extra cost) who had worked previously at another estate agent felt it was undervalued as voiced that ...
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“Worst EVER real estate company, in Southport ......”

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Jun 09,2021
Minithumbdown
By: 'A.A.'
Jun 09,2021
1 people found
this helpful
Worst EVER real estate company, in Southport made an for a rental property over the asking price and paying 12 months in advance ..!! The lady from Purple Bricks didnt forward my request and the rental house went to her personal friend!!! SCAM COMPANY...
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“The worst estate agents ever. Their solicito......”

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Jun 07,2021
Minithumbdown
By: 'Ase'
Jun 07,2021
1 people found
this helpful
The worst estate agents ever. Their solicitors which I signed up to were really really bad, if you want to lose money and be broke use them. I sold my house with them and signed up to use their solicitors. I was not buying on ...
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“DON'T DO IT, after that they got my fee, they......”

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Jun 04,2021
Minithumbdown
By: 'Maria'
Jun 04,2021
1 people found
this helpful
DON'T DO IT, after that they got my fee, they left me to deal with viewings by myself, not helpful at all, and if you got a property difficult to sell after get the fee they do anything to pist you off end force you ...
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“The worst agent I ever came across. The rent......”

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Jun 03,2021
Minithumbdown
By: 'Marzena Allan'
Jun 03,2021
0 people found
this helpful
The worst agent I ever came across. The rented house stunk but it was sprayed before viewings by the agent. No code provided for the gate so I had to drag bins throughout the house for 3 weeks till I managed to break the sequence number. ...
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“The worst agent I ever came across. The rent......”

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Jun 02,2021
Minithumbdown
By: 'Marzena Allan'
Jun 02,2021
0 people found
this helpful
The worst agent I ever came across. The rented house stunk but it was sprayed before viewings by the agent. No code provided for the gate so I had to drag bins throughout the house for 3 weeks till I managed to break the sequence number. ...
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Attachments

Review file
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“Quick enough to take my money to get me into ......”

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Jun 02,2021
Minithumbdown
By: 'Tom'
Jun 02,2021
0 people found
this helpful
Quick enough to take my money to get me into a property. Absolute shambles when trying to get work done or contact after checkout. Waited 2 weeks to get back to me about a drain issuse, Failed to rebook a 6 month inspection which in the end ...
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“Well, as i am not allowed to use expletives, ......”

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May 28,2021
Minithumbdown
By: 'San'
May 28,2021
1 people found
this helpful
Well, as i am not allowed to use expletives, i won't. But because of their utter incompetence and reliance on a conveyancing system that is utterly and completely unfit for purpose, our chain has broken down. Twice. I would not use Purple Bricks if they ...
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By: Keith Greenwell
Jun 02, 2021
View all comments (1)
purple bricks are only interested in collecting a fee whether or not they sell the property! ...

“The property was in such bad condition she i......”

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May 26,2021
Minithumbdown
By: 'H'
May 26,2021
0 people found
this helpful
The property was in such bad condition she is lucky she did not die or at least get seriously harmed. Gas poisoning from leaks is not uncommon. Purple Brick have a responsibility to the tenant and need to vet their landlords better. She had a ...
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“Absolute waste of money...”

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May 18,2021
Minithumbdown
By: 'Johnny'
May 18,2021
0 people found
this helpful
Absolute waste of money. We used purple bricks over a period of 4 months. There were a few viewings but it all seemed a bit half arsed and lackluster. After 4 months we had to pull the plug and change agents. Within two weeks of changing we ...
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“The worse estate agent ever...”

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May 10,2021
Minithumbdown
By: 'Daniel'
May 10,2021
0 people found
this helpful
Recently bought a house with Purple Bricks as the agent. It was the worst experience ever. Once the offer has been accepted the agent simply disappears and there is no support whatsoever. We tried to book a viewing before exchange of contracts to have a ...
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“Purple Bricks are awful. I wouldnt have consi......”

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May 10,2021
Minithumbdown
By: 'Debbie'
May 10,2021
1 people found
this helpful
Purple Bricks are awful. I wouldnt have considered selling with them due to their reputation but I was unfortunate enough to accept an offer from buyers who were using them. Got 4 weeks and about £1000 in to the moving process before I found out their incorrect ...
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“Clueless about Japanese Knotweed...”

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May 04,2021
Minithumbdown
By: 'Kieran Hines'
May 04,2021
1 people found
this helpful
Totally useless and left us out of pocket. We viewed a property listed by Purplebricks and were initially very happy to have an offer accepted. We then found out that the property is affected by Japanese Knotweed. The agent claims they had no idea (ie ...
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“Absolute waste of time. Cant get a viewing ea......”

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May 02,2021
Minithumbdown
By: 'Mrs S'
May 02,2021
0 people found
this helpful
Absolute waste of time. Cant get a viewing easily, its almost like their job is not their priority. Ive received text messages saying I cant make an offer without physical viewing! Ive been in the real estate business for 15 years and this company is not ...
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“Shockingly poor service...”

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May 02,2021
Minithumbdown
By: 'Bharat Murria'
May 02,2021
0 people found
this helpful
If only I could give them 0 stars! The WORST estate agents you can possibly instruct if you want to sell your property. First of all, the “local property expert” allocated only shows interest the first time when you initially pay £s. Then, no interest. Make ...
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“Purple Bricks overpriced my house to such an extent that it didn't sell but I was still forced to pay them a fee or was threatened with a debt collection agency. The local expert was not local and no longer works for the company. If I had been given...”

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Apr 30,2021
Minithumbdown
By: 'Lisa'
Apr 30,2021
3 people found
this helpful
Purple Bricks charged me over 1k when my house didn't sell after admitting that they significantly overvalued it. If I had known the real value of my house, I wouldn't have asked them to put it on the market. I was tied into a contract ...
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“Pre sale we were told that Purplebricks sold ......”

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Apr 26,2021
Minithumbdown
By: 'K'
Apr 26,2021
0 people found
this helpful
Pre sale we were told that Purplebricks sold the most properties in the area. In the event we choose the full package, that meaning we choose purplebricks to conduct the viewings and negotiations then we will get benefit of purplebricks collecting feedback from customers. Something ...
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“Worst estate agents...”

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Apr 14,2021
Minithumbdown
By: 'Nicola'
Apr 14,2021
2 people found
this helpful
Absolute cowboys. Advised final offers were to be made by 6pm and all 3 bidders were submitting and increase up until this point (highest £20k over the asking). Advised that the vendor was reviewing the offers and would make a decision by the next morning. 9.40pm ...
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“No stars, The agent in Bootle liverpool lied......”

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Apr 08,2021
Minithumbdown
By: 'Tennant'
Apr 08,2021
1 people found
this helpful
No stars, The agent in Bootle liverpool lied to us and said it had been cleaned after viewing via video. Mold and fungus growing in kitchen under sink, Smell of urine through out the house, leaks in kitchen, broken sockets. Food in the oven, mold ...
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“Worst people i have ever dealt with. Spent ti......”

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Mar 30,2021
Minithumbdown
By: 'Shazia Khan'
Mar 30,2021
0 people found
this helpful
Worst people i have ever dealt with. Spent time looking online and arranging viewings which kept getting cancelled without any explanation. I called and was assured it has happened in error, however it continued to happen. I had a called from one of the agents: ...
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“Do not use these liars.Cowboy agent who lie ......”

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Mar 28,2021
Minithumbdown
By: 'Luke Everson'
Mar 28,2021
0 people found
this helpful
Do not use these liars. Cowboy agent who lie and take advantage without informing buyers of honest reviews of the homes they are selling!!!!!...
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“Poor communication throughout, misinformed by......”

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Mar 23,2021
Minithumbdown
By: 'Emma'
Mar 23,2021
0 people found
this helpful
Poor communication throughout, misinformed by purple brinks local expert, fobbed off by customer services, maintenance and general repairs requests conveniently get wiped. Very disappointing experience all round....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:49 PM 13/12/2017 by allAgents

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