Accent is the kind of lettings agency which landlords love but tenants hate. A shiny office and a shiny website, all paid for by obscene fees charged to tenants. Hundreds of pounds charged for every kind of fee they can think of, fees like checkOUT fee, charged when you check-in - such practice is so bad it\'s been outlawed in Scotland. Any problems with the property are fobbed off by their patronising property management people who clearly have very little knowledge of the property. I was fortunate to not have to go through their checkout process - my landlord saw the light and ditched them for another agent, but the property was not amazingly clean when we moved in and issues raised before we signed up were merely listed on the inventory rather actually resolved. Unfortunately Accent have a lot of nice properties on their books. Landlords PLEASE don\'t go with Accent - it\'s not fair on your tenants.