Accent property management are not the worst but they could do better. In general they are reasonably professional but they need to treat tenants with more respect. First, they do not always give you notice of workmen visiting your property or of viewings for prospective tenants. This to me is a serious invasion of privacy, Second, when you move out you WILL pay for professional cleaning (including carpets) even if the property has been cleaned to a high standard. They use the rather subjective nature of cleanliness to ensure this. The checkout report will be much more detailed than your check in inventory and it will note every possible defect with exaggerated language. A few pieces of dust will be described dusty, your carpets will suddenly have a strong odour, for example.