Agent Testimonials

4.88 out of 5.00
97%
recommend
112
reviews
4.88
rating
See what 112 Estate Agents and Lettings Agents have to say about allAgents or you can filter your search into regions e.g. London, Midlands.

By: Vendors and Buyers Ltd
Dec 05,2019
Reviewer: Joanne White
Position: MD
Would you recommend?: Yes
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I have to praise the wonderful Rebecca Ralston on her superb service. Having launched my own agency this year, Rebecca has been a wealth of information and delivered exactly what she says. Its a shame other portals do not focus on service!!! Well done Rebecca and many thanks. x

By: McDougall McQueen
Apr 10,2018
Reviewer: Mary McQueen
Position: Partner
Would you recommend?: Yes
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We have now used Allagents for our client testimonials for a number of years. Because they are independent of our agency, future clients can be assured that the reviews on the site are genuine and can be relied upon. We receive a number of enquiries for our services quoting Testimonials they have seen online i.e. Allagents.

By: McEwan Fraser Legal
Mar 09,2018
Reviewer: Ken McEwan
Position: Chief Executive
Would you recommend?: Yes
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We believe allAgents is the only trusted and transparent review site for the estate agency market throughout the UK. Potential sellers should take comfort that all reviews are checked for authenticity and unlike some review sites agents have no control over manipulating or removing poor reviews.

By: ADS Homes
Dec 05,2017
Reviewer: Antonio Pino Zarate
Position: Lettings Manager
Would you recommend?: Yes
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Overall allAgents is a fantastic site where it has opened various opportunity's. All agencies should been on here!

By: David Andrew
Jul 13,2016
Reviewer: Gina Barclay
Position: Marketing Manager
Would you recommend?: Yes
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I recently contacted Rabiya as I needed some guidance on updating our allAgents profile. She promptly took me through a content management 'training' session and was incredibly helpful, efficient and friendly throughout. Excellent customer service - well done Rabiya!

By: MLK-properties
Jun 06,2016
Reviewer: Lesley Cornish
Position: Manager
Would you recommend?: Yes
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Having these reviews has helped me tremendously having them on a specialised site, new landlords read them, they are impressed! If landlords and tenants are genuinely impressed with the way they have been dealt with, I have found that they will always post, however, you will always have some that just dont want to. I must say though before it was a bit awkward when the clients had to authorise their post, now a lot easier! I will continue to use allAgents to convince more new landlords to use MLK-properties, I have only been running my own lettings agency for 6 months, and am really pleased of the progress so far.

By: Coopers Residential
May 31,2016
Reviewer: Zoe Jones
Position: Marketing Executive
Would you recommend?: Yes
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We have found allAgents to be very efficient and a great forum for our customers to leave reviews. Their customer service, in particular Rabiya, has been excellent. They are quick to respond and action emails. We also like that they tweet our reviews and use our twitter handle for new reviews which also means we can quickly retweet.

By: Ellisons Estate Agents
May 17,2016
Reviewer: Denise Wheatley
Position: Operations Director
Would you recommend?: Yes
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allAgents.co.uk is the perfect independent forum to allow our customers to review our Sales, Lettings and Property Managements services. It boosts staff moral to read customer feedback and it has encouraged many new business instructions as a direct result of winning the allAgents.com Gold awards for the last three years running for Customer Experience.

By: Umega Lettings
May 10,2016
Reviewer: Andrew Whitmey
Position: Director
Areas covered: Scotland
Would you recommend?: Yes
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The All Agents portal is a breath of fresh air in an industry which is in dire need of transparency. Standards in our industry are so varied so it�s great that this portal exists to advice landlords and tenants the truth about the quality of service they can expect from agents. Transparent Agent status is an excellent idea; agents who operate with integrity and provide a good service should have no concern about opening themselves up to feedback. The Allagents team are also a great support to agents. I would highly recommend the site to agents, landlords and tenants.

By: Dayfields
May 06,2016
Reviewer: Jamie Day
Position: Company Director
Areas covered: Greater London North
Would you recommend?: Yes
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allAgents are great because they provide an essential service to the public by highlighting the best agents and drawing attention to the worst. The allAgents team are very nice and professional. I would definitely recommend allAgents to any other estate agency.

By: Cross Keys Estates
May 06,2016
Reviewer: Craig McMillan Duncan
Position: Director
Areas covered: South East
Would you recommend?: Yes
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We have been using All Agents for approximately 3 years now and am one of their transparent agents. We actually target our employees to encourage as many people to review us as we can and it is a great tool to use when we are on valuations. If there was a negative at the moment I would have to point out the website seems a lot slower than it ever was but I would assume that is in hand and it will improve in time.

By: Fielding Properties
May 05,2016
Reviewer: James Fielding
Position: Director
Would you recommend?: Yes
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Ive been delighted with the response to the listing on allAgents it has been instrumental in winning numerous instructions and assists in quickly building trust and rapport with both tenants and landlords. We always aim to be the polar opposite of the stereotype of the traditional letting agent and this helps us no end. Numerous clients have said they discounted contacting any agent who wasnt making use of the site as they must have something to hide! Keep up the good work.

By: Avrasons Ltd
Oct 19,2015
Reviewer: Richard Jennings
Position: Lettings Manager
Would you recommend?: Yes
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I have worked with allAgents throughout my career and have always found them very clear and responsive with any issues that arise. A great idea and service for both my company and all my clients as every potential client will research an Estate Agent in this day and age owing to the growing influx of Pop-Up Agencies in every London Borough. Most of my new clients come through after having been on allAgents and reading our independent reviews. Keep up the good work, and I look forward to many more years together.

By: Links Estate Agents
Oct 01,2015
Reviewer: Mark Salter
Position: Director
Number of branches: 1
Areas covered: South West
Would you recommend?: Yes
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Links Estate Agents is a 1 office company and have only been trading for 3 and a half years. We have been asking our past clients to review our services via allAgents for the last 2 years and have been overwhelmed by the response and the awards we have won. In 2015, we won gold awards for our Town, County and Region making us No.1 in our area. By marketing those awards correctly, we have found that our business continues to grow and we firmly believe gives us the edge over our competitors. After all, word of mouth marketing is a crucial component of organic growth for an independent company like ours in a very competitive market place..

By: Aldreds Estate Agents
Sep 24,2015
Reviewer: Dan Crawley
Position: Sales Director
Number of branches: 3
Areas covered: East of England
Would you recommend?: Yes
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We have found Allagents a great way to add a USP to our sales operation and found it a very engaging way to communicate with potential vendors

By: Move Happily Ever After
Jul 16,2015
Reviewer: Deborah Jane Gray
Position: Managing Director
Number of branches: 1
Areas covered: Midlands
Would you recommend?: Yes
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I have used AllAgents for many years now to allow all of my vendors and clients to comment on the service and work I complete on their behalf. Now that I own my own Estate Agency, it is even more important to show new clients reviews and information on the services I provide. Anyone can add comments or so called reviews on their websites and advertising however only AllAgents provide a safe and secure vetted review service where every review is checked for its authenticity as well as matching up to valid sales and purchases. This ensures any prospective client can see true and accurate reviews of my work. I strive exceptionally hard for all of my clients and have been fortunate to have been awarded Estate Agent of the year awards for 2014 and 2015 - Knowing that these awards have been based on reviews that have been verified really means a great deal to me. I will be continuing to use AllAgents for all of my client feedback for my own company and look forward to many more years working together.

By: Bailey Estates
Feb 04,2015
Reviewer: Nigel Bailey
Position: Director
Number of branches: 2
Areas covered: North West
Would you recommend?: Yes
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We signed up initially back in 2012/13. Received a quick raft of positive reviews and then took our focus off it as business was progressing without a need to keep requesting reviews from clients. Business is still great however it is becoming more competitive due to the upturn in the market. We have therefore taken the decision to establish as many differentiators to raise us above the other agents. By pushing the Allagents review site, we are saying to clients, "don't take our word for how good we are, see what our clients say" Our staff are fully committed and of course want to get great reviews. We are presently 276th out of 22,000 agents in the UK and I want to be in the top 100 by Christmas... Tell that to your future clients and you're half way home to securing the business..!!! In a world where independent reviews are becoming far more common, you need to be in on the ground floor and get a head start.... So... 23 full positive reviews and rising :)

By: Kevin Henry Estate Agents
Jan 26,2015
Reviewer: Kevin Moll
Position: Partner
Number of branches: 1
Areas covered: South East
Would you recommend?: Yes
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We see All Agents developing into the ‘Trip Advisor’ for estate agents. It currently gives us great differentiation against our competition as we are the only agent in Saffron Walden with a 5 star rating. Our clients like using it as it is quite simple to use, and they like the fact that it helps us to market our service. I am sure the site will grow in importance as a background check on which agent to choose, and we are pleased we are the first agent in Saffron Walden to embrace it and steal a massive lead on our rivals. One day it will have the same level of importance as Trip Advisor. it is definitely helping us win business.

By: Infiniti Properties
Jan 19,2015
Reviewer: Scott Hume
Position: Managing Director
Number of branches: 1
Areas covered: Scotland
Would you recommend?: Yes
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In a real drive to increase the transparency of our business, in particular the views of those who we interact with and ultimately provide a service we decided to join the AllAgents service. The main reason was to have a mechanism to allow tenants & landlords to offer their feedback (good or bad) on how they have been treated, the aim being to encourage staff to try and make a real impact when dealing with someone, whether it be a potential viewer, a long standing tenant or a new landlord. I have to say that this has worked perfectly, staff are motivated and even excited when new reviews come in, so much so that the reviews now form a big part of how we select our internal Champion of the Month award. The other reason to join was to generate leads from prospective landlords, but if I’m honest I hadn’t really expected much from this as plenty of companies use this to entice letting agents. To my surprise and delight we have not only had enquiries, we have had genuine business as a direct result of the website, or more accurately the reviews on the website. Ultimately in the few months with AllAgents my staff are happier, more motivated and as a team we feel more focused on delivering the type of customer service that our clients desire, furthermore, the side effect of increasing our reputation and thus encouraging landlords to make contact is a very welcome addition. To other letting agents out there thinking about joining I’d say that as a tool to encourage and reward staff it is superb, as a way of advocating transparency in your business it is great and I believe could help our industry greatly

By: 1LET
Oct 17,2014
Reviewer: Ewan Foreman
Position: Managing Driector
Number of branches: 1
Areas covered: Scotland
Would you recommend?: Yes
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allAgents are absolutely miles ahead when it comes to Letting and Estate Agent Reviews that customers are actually interested in. We recognised the importance of allAgents some time ago and have worked hard to build a culture of customer service. We also mention allAgents in our newsletters that goes to our landlords and tenants every month and our business has excellent reviews as a result. Apart from anything else, it keeps us on our toes. There is absolutely no doubt whatsoever that allAgents have raised the bar when it comes to customer service in a challenging sector.

By: Victorstone Property Consultants
May 21,2014
Reviewer: Fokrul Islam
Position: Managing Director
Number of branches: 4
Areas covered: London & Greater London
Would you recommend?: Yes
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Today's digital age is far cry from the turn of the millennium when consumer decision on appointing an agent where based on so called 'reputation' Review sites such as Allagents have changed all that, where consumers can now make an informed decisions by reading the experiences of like minded individuals. The Allagents Transparency status reinforces this by allowing agents to actively promote their clients views on their websites, good or bad.

By: Glenn Flegg & Co
Nov 13,2013
Reviewer: Nick Georgeson
Position: Partner
Number of branches: 2
Areas covered: South East
Would you recommend?: Yes
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At last the industry has a professional review website that is truly nationwide. It helps the public realise that not all agents are the same and in fact there are pretty bad ones out there. As with other industries it benefits the companies that strive to provide a good service and penalises those that do not. At last we can advise our potential clients to look at the website and read the reviews about their local agents. Once they have looked at our positive reviews this obviously helps us to win business.

By: Nicol & Co
Nov 12,2013
Reviewer: Matt Nicol
Position: Managing Director
Number of branches: 2
Areas covered: Midlands
Would you recommend?: Yes
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I was recommended to the site by a highly respected estate agency trainer and professional whose opinion I take very seriously. For him to push the site I knew it must have been special. The service I have been provided with shows they care as much about their own reputation as we do about ours. We went for transparent and premium support and I highly recommend it to all. I now find myself constantly checking to see if either office are in receipt of more feedback and on valuations we're constantly pushing it as part of our presentation. More recently we won a couple of awards and needed the certificates promptly for a newspaper deadline - Martin and Peter worked on it straight away and for this we a truly grateful. Also from a social media point of view I genuinely think they've cracked it, I find the tweeter engaging and they often promote those agents that interact with them. Surely that's what its all about - promoting each other!!

By: More property
Nov 06,2013
Reviewer: Marque Allan
Position: Manager
Number of branches: 1
Areas covered: South East
Would you recommend?: Yes
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My name is Marque Allan and I am the Branch Manager of More Property based in Bournemouth. I wish to thank the team at allAgents.co.uk for all of their hard work in the development of what is a fantastic review site and one that we have benefitted highly from. Whilst initially sceptical about whether a review site would be of benefit I can now 1 year on honestly say that we would not be without it and it is helping to set us apart from our competition. So much so that off the back of it we have won lots of new business, not only locally but nationally which has more than covered the cost of the premium support package we have in place. I would wholeheartedly recommend allAgents.co.uk to any quality agent looking to stand out from the crowd.

By: Oliver Jaques
Nov 05,2013
Reviewer: Stephen Banks
Position: Lettings Manager
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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allAgents has taken over as the "go to" place for clients to review their experiences when dealing with Estate Agencies. It enables the general public to have a clear voice as well as providing a useful tool and platform for Oliver Jaques to demonstrate our unrivalled efficiency and showcase our continued success to potential new landlords. As long standing advocates of regulation within our profession, we take pride in being part of this informative website.

By: GLS Properties
Nov 05,2013
Reviewer: Gavin Smith
Position: Managing Director
Number of branches: 1
Areas covered: North East
Would you recommend?: Yes
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We have found that showing potential customers the reviews listed about our agency on allAgents.co.uk has been instrumental in securing GLS Properties as the preferred agent of choice when selling or letting properties. We welcome all customers inquiring about any of our services to read our reviews on allAgents.co.uk and have found it to be instrumental in securing many new customers.

By: Express Estate Agency
Nov 05,2013
Reviewer: Sam Ballard
Position: Head of Estate Agency
Number of branches: 1
Areas covered: South East
Would you recommend?: Yes
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As a business that prides itself on the delivering an exceptional customer experience, there is no question of the value the Express Estate Agency receives from AllAgents. AllAgents gives our clients an effective, user friendly and very visible channel to provide us with feedback on the service they have received. We were incredibly proud to have been awarded the No 1 On Line Estate Agency award this year. We use this fact on a daily basis in our business winning activities and often direct potential customers to the site for a very honest view of how it feels to do business with us. We have used the AllAgents Premium Service for almost twelve months and have been delighted with the prompt and efficient service when our clients occasionally get things wrong e.g. the name of their Senior Negotiator etc. I would highly recommend working with them.

By: Mansbridge Balment
Nov 05,2013
Reviewer: Nick Henderson
Position:
Number of branches: 9
Areas covered: South West
Would you recommend?: Yes
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Fantastic news to be given the accolade of 'Estate Agent of the Year 2013 in Tavistock'. We strive hard to provide the best level of service possible, but it is our buyers and sellers who ultimately decide whether or not we are worthy. We will continue to focus on service to the customer, and continue to build our business on such foundations. allAgents provides a genuine opportunity for the client to have their say about their agent, which allows prospective future clients to see how we all perform before making their choice of agent.

By: Preston Baker
Nov 04,2013
Reviewer: James Baker
Position: Senior Director
Number of branches: 9
Would you recommend?: Yes
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Given the increase in the speed of houses selling once they come to market it is now more important than ever to use every tool to ensure that your agency wins the business. If the vendor has the perception that houses are starting to sell quickly then what are the deciding factors that mean they will choose you over another? Well the customers experience through what can be a very stressful time will be a big factor and nothing demonstrates it better than an independent website showcasing not only all your best moments but also some of your worse. With the explosion of review sites like allAgents.co.uk the customer will feel more comfortable with testimonials from a third party site instead of what’s on an agents own site. In short Preston Baker use allAgents to successfully win new clients and you may be missing a trick if you don’t.

By: Heritage Property
May 19,2013
Reviewer: Richard Hill
Position: Managing Director
Number of branches: 2
Areas covered: Midlands
Would you recommend?: Yes
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Open and honest reviews about your business, its staff and the level or customer service you provide to your clients. So much better than the reviews some competitors write for themselves! It also creates a fantastic online "CV" for your staff which will benefit their careers as well as your business. You can't & don't keep all your staff forever so I think it helps if they embrace the concept of allagents.co.uk for mutual benefit.

By: Sanderson Estates
Mar 19,2013
Reviewer: Andrew Sanderson
Position: Director
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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We have always prided ourselves on our high levels of customer service and desire to go the extra mile for our customers. However most agents make similar claims and it can be very difficult for members of the public to establish which agent to choose to give their business too. We have found Allagents to be a fantastic tool for demonstrating our service levels and have had a number of potential Landlords make contact having first come across us through this site.

By: Jones Robinson Estate Agents
Feb 12,2013
Reviewer: Paul Hodson
Position: Director
Number of branches: 2
Areas covered: South East
Would you recommend?: Yes
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As a champion of customer service over many years, we at Jones Robinson believe strongly in customer feedback. We were therefore delighted to come across a web-based medium which offers our clients the opportunity to 'tell the World' of their experience. Our efforts are rewarded when we see a positive review on allagents.co.uk and we feel proud that, to date our customers have considered our efforts to be worthwhile.

The allagents.co.uk nationwide league table also allows estate agents to compete with their fellow professionals on a customer service-led basis and this can only be a good thing for the industry as a whole. Of over 20,000 branches registered on your site across the UK, we at Jones Robinson are proud to be ranked in the top 20 and will continue to strive to reach the top 10.!

Many thanks for providing such an informative site.

By: Sawyer & Co
Jan 30,2013
Reviewer: Adam Farrell
Position: Director
Number of branches: 3
Areas covered: South East
Would you recommend?: Yes
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We have been encouraging our customers and clients to leave us reviews. This has given us even more of a focus on customer service and made our market appraisal appointments extremely fruitful!

By: The Carrington Partnership
Nov 21,2012
Reviewer: Joanne Carrington
Position: Partner
Number of branches: 1
Areas covered: North West
Would you recommend?: Yes
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The success of our business is largely due to the vast amount of referral business generated based on recommendation from satisfied customers. As soon as we heard about this website we thought it was imperative that we sign up. This was precisely that we needed. The opportunity to confirm to prospective landlords and tenants that we deliver the service we promise. We have been registered with AllAgents since November 2011 and have recently become a Transparent Agent. With a consistent 5 star rating, we received a Bronze award for The Best Northern Letting Agent in the last few months. We could not think of a better way to advertise our business other than through this website. Our dealings with Alissa have been great she is practically part of the team and has been a great support. One of our reviews (from "Maisie" clearly states that we received our instruction purely after the landlord read our reviews on AllAgents.

By: Houseman Properties
Nov 05,2012
Reviewer: Raphael Phillips
Position: Managing Director
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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I have been an estate agent for over 30 years, and in that time Estate Agents have gone from well respected to the butt of jokes. If you work hard and act in a professional manner at all times the good reviews will come. We use allAgents as a promotional tool. It works for us. The poor agents should be afraid as one day they will be a thing of the past. Here's hoping anyway...

By: Michael Hardy
Oct 15,2012
Reviewer: Neal Mackenzie
Position: Managing Director
Number of branches: 2
Areas covered: South East
Would you recommend?: Yes
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We started using this site about 10 months ago and have found it a really useful way of getting all our testimonials in one place.We tell every homeowner who asks for a valuation to visit our website and click on the Allagents tab to get a true reflection of what the public think of our service, the results have tipped the property in our favour on a couple of occassions. We were encouraged to become a transparent agent so had hoped that more emphasis would be put on those who were willing to take the rough comments with the smooth . This hasn't happened which means agent who are being less open with customer feedback have perhaps been allowed to "distort" the comments. I believe the Allagents management are addressing this issue.

By: Gascoigne Halman
Oct 11,2012
Reviewer: John Halman
Position: Managing Director
Number of branches: 17
Areas covered: North West
Would you recommend?: Yes
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We have been promoting AllAgents for a few years, we have a lot of positive reviews on the site & we think it is a good resource & we know potential clients are actively checking it before coming to us. This site enable us to quantify how good a job we are doing in Sales & Residential Lettings. It shows the manager's how their staff are performing in relation to their peers & competitors. Only downside is we want to become a transparent agent again so we can promote the fact we are the 8th best agent in the country, but we don't want to compromise our website's SEO to achieve this,

By: Cross Keys Estates
Sep 04,2012
Reviewer: Craig Duncan
Position: Director
Number of branches: 3
Areas covered: South West
Would you recommend?: Yes
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We are proud to have become a transparent agent with Allagents and can't wait to get started to see how our performance is measured. I hope all our competitors join and perhaps it will flush out sharp practice that gives us all a bad name. Well done AllAgents, let's see who has the confidence to join!

By: Town & Country Southern
Aug 14,2012
Reviewer: Colin Shairp
Position: Director
Number of branches: 1
Areas covered: South East
Would you recommend?: Yes
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I wrote a review on 15th June and felt that I should upgrade that testimonial now. The reason for doing so is that I am delighted as I picked up an instruction directly from being on the review site. The client was looking to find an agent with a good reputation and positive reviews. He had not bought or sold for almost 10 years so who should he choose? Allagents helped us to start with a foot in the door and despite the fact that the property is 'not on our patch' we gained the confidence and instruction of the owner. A major reason for this was 'transparency', not a word normally associated with our industry but as a local GP he felt that was sufficient to give him reassurance in our customer commitment and care.

By: Radcliffe & Rust
Aug 06,2012
Reviewer: David Radcliffe
Position: Director
Number of branches: 1
Areas covered: East of England
Would you recommend?: Yes
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Alissa first contacted me to introduce allagents. To begin with I was sceptical as I thought she was just going to try and sell me something. AllAgents however got me a lead for a local landlord. This landlord read our reviews and bought into us as an agency without even talking to me! Good service allagents.

By: Jorgensen Turner
Jun 26,2012
Reviewer: Richard Turner
Position: Director
Number of branches: 2
Areas covered: London & Greater London
Would you recommend?: Yes
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A simple and effective tool enabling busy customers to compare agents on one of the most important measures that there is. There isn't another review site in the market offering anything close!

By: Beresford Residential
Jun 25,2012
Reviewer: Craig Wildy
Position: Director
Number of branches: 4
Areas covered: London & Greater London
Would you recommend?: Yes
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We have been promoting the idea of independent reviews for a long time as we work hard to provide a 5-star service and want new clients to find out what our past clients really think of us. All Agents provides a platform for satisfied customers to share their views and although we rarely receive any negative comments, it does enable us to receive valuable feedback if there is anything we could be doing better. We gain new clients on a regular basis as a direct result of being highly rated on All Agents and I would always suggest that new landlords do some research on allagents.co.uk before deciding which agent to work with.

By: ludlowthompson
Jun 25,2012
Reviewer: David Thompson
Position: CEO
Number of branches: 12
Areas covered: London & Greater London
Would you recommend?: Yes
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Independent reviews are very important for the estate agency market place. Allagents has taken this to the next level by being dedicated to the property market. By including individual staff and branch ratings, Allagents shows performance at a level that customers want to know. As an earlier adopter of Allagents ludlowthompson is pleased to see its growth and constant innovations to inspire excellent service. Customers want independent reviews and that's the bottom line.

By: MyLondonHome
Jun 20,2012
Reviewer: Andrew Griffith
Position: Director
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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At MyLondonHome we actively encourage the views of our clients and customers and Allagents has provided a wonderful platform for us to be able to do just that. Whilst we consider it incredibly valuable to receive feedback and act upon it appropriately, we also receive instruction leads every week from landlords and sellers who have read our reviews and wish to experience the same high quality award winning personal service that we offer. Thank you Allagents!!!

By: Vita Properties
Jun 18,2012
Reviewer: Oliver Kent
Position: Director
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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Since using All Agents we have been incredibly impressed with their proactive mind set and drive to become the new “trip Advisor” for property world, with that we have noticed a vast increase in web visits and the feedback from clients has also been beneficial for getting instructions. We look forward to a prosperous relationship

By: Town & Country Southern
Jun 15,2012
Reviewer: Colin Shairp Cert Res EA FNAEA MARLA AGPEA
Position: Director
Number of branches: 1
Areas covered: South East
Would you recommend?: Yes
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Well it says it all in the heading. We use allagents on a daily basis to gain instructions for both sales and lettings, to satisfy purchasers and tenants that they are dealing with a professional company and to appraise our dedicated and committed staff. How many times in our industry to we hear about how 'bad' or 'poor' the service provided by most estate agents is? It is great to show new clients what existing sellers, landlords, buyers and tenants feel about us and to show the real positive (in most cases) side to the quality of service provided to them. The ability to see a non biased opinion about our agency written by an independent person is a strong and meaningful testimonial about our service. Long may it continue...........We are the only 'transparent' agency in our area................need I say more!

By: Paramount Properties
Jun 14,2012
Reviewer: Mark Greig
Position: Chairman of the Paramount Group
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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At last there is a way of measuring the quality of a profession that in many instances has suffered from poor reviews. Hopefully this site will drive bad service from an industry where many people put in vast amounts of hard work and long hours to try and offer the best of customer service in town. We are proud to be associated with “allAgents” as it gives us a great platform to be judged upon by our clients, the general public”. Why would anybody consider giving their greatest asset to an agent without checking out what other clients have said about them first. The only thing I am surprised is that it has taken such a long time for someone to come up with such a great idea. Mark Greig,Chairman of the Paramount Group.

By: Horts Estate Agents
Jun 14,2012
Reviewer: Adam J Wellesley
Position: Director
Number of branches: 2
Areas covered: East of England
Would you recommend?: Yes
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With technology and national property portals allowing estate agents to all offer a similar service it is increasingly difficult for our valuers to 'stand out from the crowd' when trying to win new business. As I am sure you are aware, third party recommendation is the most powerful way of proving that you provide great service. Allagents is a very good platform that allows prospective clients to, not only check out our clients comments, but also to compare us with local competition, A great instruction winner!! Adam J Wellesley | Director

By: Parkgate Estate Agency
Jun 14,2012
Reviewer: Jonathan Mills (MNAEA)
Position: Managing Director
Number of branches: 3
Areas covered: London & Greater London
Would you recommend?: Yes
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Parkgate have only just started using the allagents website as part of our marketing campaign and the good news is that it is working! Our main focus is always on the service we provide for clients and being a more boutique agency we often struggle to get our message across to potential vendors and landlords that good service is both worth paying for and also makes their life easier. The use of allagents has allowed us to guide clients to a totally independent review site so they can see just what our previous clients have thought. As the review comes direct from the client this is a real instruction winner for us and so we hope to continue using the website as a means to spread the word about us! Having recently signed up to the transparent agent scheme this will be a major advertising and marketing tool for us in the coming weeks and months.Jonathan Mills (MNAEA), Managing Director.

By: symonds & reading
Jun 14,2012
Reviewer: Steve Boone
Position: Branch Manager.
Number of branches: 2
Areas covered: South East
Would you recommend?: Yes
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For some time we have been looking for an easy to use and customer friendly review site. Our company has been running now since 1924 and throughout this time we really feel that it's our service that has set us apart from the competition. In an industry that doesn't have the best reputation it's very hard to impress upon a client that you really do value customer service and happiness as one of your major features. In an age where PR has become so predominant, companies are continually placing adverts and press releases shouting about how good they are, and let's be honest those who shout loudest, are most likely to get heard. So when at last we found allAgents we were very keen to quickly embrace the site and started to ask all our clients to write honest reviews about us. So far this has proved a great success, we have recently received our first instruction based purely on our reviews. With over 20 estate agents to choose from in our town, this particular client found allAgents via our own website and clicked on the allAgents logo, this subsequently took them to all our reviews and that was all that was needed to tip the instruction in our favour! As more and more people expect top quality service we are sure that this is just the start. I've read many posts about estate agents being 'up in arms' about their customers being able to give feedback about the honesty, integrity and service they receive, I thinks it's clear for all to see that the only ones that won't like it, are the ones that aren't in touch with the customer and their needs. Steve Boone Branch Manager.

By: Paramount Properties
Jun 14,2012
Reviewer: Spencer Lawrence MARLA
Position: Director
Number of branches: 1
Areas covered: London & Greater London
Would you recommend?: Yes
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Estate agents are often tarnished by the historic stereotype, but AllAgents lets customers see that not every agency operates in that way. Our 400+ positive reviews on AllAgents has helped us win business, as potential customers are reassured by testimonials on an independent website. We recently had a landlady in Kansas contact us because we are the highest ranking estate agent in London for customer service on AllAgents. We prepped her flat for tenancy, completed outstanding maintenance issues, and are now marketing the flat on a let and managed basis. We work extremely hard to provide the best possible service for all our customers, and AllAgents allows us to prove it!

By: Underwoods Town & County
Jun 14,2012
Reviewer: Laura Hawthorn MARLA, BA (hons)
Position: Marketing Director
Number of branches: 2
Areas covered: Midlands
Would you recommend?: Yes
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We have been endorsing www.allagents.co.uk for some time now and our team has worked hard to achieve some fantastic reviews on the site which has been extremely motivational for all of us. Promoting the positive reviews about our service on the site has been a valuable marketing tool and we have certainly received new business as a result of customers being able to read impartial and honest reviews about us.Laura Hawthorn MARLA, BA (hons), Marketing Director
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