Dec 04,2012
Dec 04,2012
0 people found
this helpful
We rented a property at Warren Close in Cambridge from Accent Property. We found all aspects of dealing with them professional and respectable so I was surprised to read negative reviews on here - hence deciding to write a positive review (I know people love to complain rather than compliment).
The property was kept in a very good condition - when we noticed a couple of things hadn\'t been included on the inventory, such as a couple of the numbers were rubbed off the gas hob, Accent were quick to amend things.
With maintenance issues we found things were fixed quickly - the lift was the main problem with the building and broke about 3 times in our time there, this was quickly fixed each time.
When we wanted to leave they were very lenient with us. We had not read the contract and assumed we could hand in our notice at any stage of the month. We discovered this was not the case with our contract and we had just missed the deadline by a few days, so were liable to pay nearly a whole extra month\'s rent - we already had another property lined up so this would have cost us a lot. Accent were very understanding and said that as long as they managed to re-let the property we would only have to pay up to our moving date. They managed to find someone to move in the day after we moved out - so we didn\'t have to pay anything extra and I\'m sure some letting agents would have had us over a barrel!
We had no problems getting our deposit swiftly returned either.
So all in all a very good experience with Accent.
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By: Tenant12345
Feb 08, 2013
I live at Warren Close. Accent has nothing to do with the lifts - they are the responsibility of the ENCORE estate management firm. If you didn't deal with Accent long enough to find this out, you tenancy must have been very short. If you had stayed with them longer, your review would have been very different!

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Accent Property Management Ltd.

140 Hills Road Cambridge

01223 500387

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