Accent Property Management Ltd.
Cambridge, CB2
2.7/5, 29 reviews
45% recommended
0% sales valuation accuracy
0% sales fee satisfaction

Contact Us

“This agency charges massive fees yet fails to deliver any ......”

Share on :
Nov 06,2014
Minithumbdown
By: 'Not'
Nov 06,2014
3 people found
this helpful
This agency charges massive fees yet fails to deliver any kind of service. You will be chasing them from the first day, doing their work for them.

Then when you come to leave, they will try and fleece you for as much deposit as they possibly can.

I found my dealings with them painful and the complete opposite of transparent, you will never feel like they have any of your interests at heart. Their conduct will leave you feeling like you can't trust them.
What agent could do to change your mind?
Acted in a way that might have shown anything but disdain for me and my interests.
Attached Filesnbsp;
Comment on agent fees
Dubious fees, taking money where ever they can.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 29
6th Nov 2014
reviewed by 'Not'
“This agency charges massive fees yet fails to deliver any kind of service. You will be chasing them from the ......”
29th May 2014
reviewed by 'Ruth'
“My husband and I have recently rented a property that was managed by Accent Property. We were extremely good tenants ......”
4th Apr 2014
reviewed by 'student'
“As a student, you just shouldn't go here. The administration fee is far too much for a student too pay ......”
3rd Oct 2013
reviewed by 'Alban'
“Terrible agent with terrible customer serviceFirst of all i choose this agent because i was recommend to and in the ......”
15th Apr 2013
reviewed by 'Ripped-off'
“Accent is the kind of lettings agency which landlords love but tenants hate. A shiny office and a shiny website, ......”
12th Feb 2013
reviewed by 'Furious'
“DO NOT USE - THESE ARE DISGUSTING PEOPLE. We rented a property from them, there was no inspection when we ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Accent Property Management Ltd.
140 Hills Road
Cambridge
Cambridgeshire
CB2 8PB
01223 500387

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 5 14 0 0 0 0 0 2
Areas covered
  • CB1
    CB2
    CB3
    CB4
    CB5
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Cambridge, CB2
Cambridge, CB2
Fenstaton, PE28

“This agency charges massive fees yet fails to deliver any ......”

Share on :
Nov 06,2014
Minithumbdown
By: 'Not'
Nov 06,2014
3 people found
this helpful
This agency charges massive fees yet fails to deliver any kind of service. You will be chasing them from the first day, doing their work for them. Then when you come to leave, they will try and fleece you for as much deposit as they ...
read full review
What agent could do to change your mind?
Acted in a way that might have shown anything but disdain for me and my interests.
Attached Filesnbsp;
Comment on agent fees
Dubious fees, taking money where ever they can.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My husband and I have recently rented a property that ......”

Share on :
May 29,2014
Minithumbdown
claim your profile
Gary
By: 'Ruth'
May 29,2014
2 people found
this helpful
My husband and I have recently rented a property that was managed by Accent Property. We were extremely good tenants and kept the property immaculately. We had only positive dealings with our landlord but any dealings with Accent Property gave us the impression they were ...
read full review
What agent could do to change your mind?
Be reasonable and fair.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a student, you just shouldn't go here. The administration ......”

Share on :
Apr 04,2014
Minithumbdown
By: 'student'
Apr 04,2014
1 people found
this helpful
As a student, you just shouldn't go here. The administration fee is far too much for a student too pay and is grossly unfair. I spoke to my mother about it (as she is a landlady and very experienced in dealing with estate agents) and ...
read full review
What agent could do to change your mind?
Bear in mind that some of your prospective customers are students, who do not have the money or experience that your other customers may have. If you're going to reject tenants from renting tell them as soon as you know rather than waiting for them to get in touch, what are you paid for after all?
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible agent with terrible customer serviceFirst of all i choose ......”

Share on :
Oct 03,2013
Minithumbdown
By: 'Alban'
Oct 03,2013
5 people found
this helpful
Terrible agent with terrible customer service First of all i choose this agent because i was recommend to and in the begining everything was fine very friendly etc. after we speak about the property and about the fees they tell me that first they check ...
read full review
What agent could do to change your mind?
They have to learn to speak more clear in the begining and not to try to hide things for their own good After that it would in the customers choice wether or not to co operate
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Accent is the kind of lettings agency which landlords love ......”

Share on :
Apr 15,2013
Minithumbdown
By: 'Ripped-off'
Apr 15,2013
16 people found
this helpful
Accent is the kind of lettings agency which landlords love but tenants hate. A shiny office and a shiny website, all paid for by obscene fees charged to tenants. Hundreds of pounds charged for every kind of fee they can think of, fees like checkOUT ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT USE - THESE ARE DISGUSTING PEOPLE. We rented ......”

Share on :
Feb 12,2013
Minithumbdown
By: 'Furious'
Feb 12,2013
14 people found
this helpful
DO NOT USE - THESE ARE DISGUSTING PEOPLE. We rented a property from them, there was no inspection when we moved in, therefore I wrote a letter giving details of defects and problems. including the fact that the property was filthy dirty and the oven ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“great service and good people they helped with everything i ......”

Share on :
Feb 10,2013
Minithumbup
By: 'naif'
Feb 10,2013
0 people found
this helpful
great service and good people they helped with everything i lived in one of their property for one year 6 months and the service was fantastico :)...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have had great experience dealing with accent property and ......”

Share on :
Feb 07,2013
Minithumbup
claim your profile
Sarah
By: 'maryam'
Feb 07,2013
0 people found
this helpful
I have had great experience dealing with accent property and especially Ms Sarah Cox has been fantastic to me. She is very helpful and all team are very nice people. I would highly reccomend them....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“excellent service and very helpful people. thank you very much. ......”

Share on :
Feb 07,2013
Minithumbup
By: 'nadir'
Feb 07,2013
0 people found
this helpful
excellent service and very helpful people. thank you very much. they were helping me in every step of renting the property and very proffesional....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was really happy with the services offered by Accent ......”

Share on :
Feb 06,2013
Minithumbup
claim your profile
Matt
By: 'SamSmith'
Feb 06,2013
1 people found
this helpful
I was really happy with the services offered by Accent Property. Matt was a lovely chap, helped us find a flat to rent and was great help when explaining the process from start to finish. We viewed and secured a property in a single day ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Accent property management are not the worst but they could ......”

Share on :
Jan 27,2013
Minithumbdown
By: 'Ex'
Jan 27,2013
10 people found
this helpful
Accent property management are not the worst but they could do better. In general they are reasonably professional but they need to treat tenants with more respect. First, they do not always give you notice of workmen visiting your property or of viewings for prospective ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have five properties that are managed by Mitzi and ......”

Share on :
Dec 20,2012
Minithumbup
claim your profile
Mitzi
By: 'Alan'
Dec 20,2012
1 people found
this helpful
I have five properties that are managed by Mitzi and has done for several years , she is fantastic at understanding every tenant and their respective needs for me as a landlord. She always keeps a close eye on maintenance issues and helps me find the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We rented a property at Warren Close in Cambridge from ......”

Share on :
Dec 04,2012
Minithumbup
By: 'Rebecca'
Dec 04,2012
0 people found
this helpful
We rented a property at Warren Close in Cambridge from Accent Property. We found all aspects of dealing with them professional and respectable so I was surprised to read negative reviews on here - hence deciding to write a positive review (I know people love ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Tenant12345
Feb 08, 2013
View all comments (1)
I live at Warren Close. Accent has nothing to do with the lifts - they are the responsibility of the ENCORE estate management firm. If you didn't deal with Accent long enough to find this out, you tenancy must have been very short. If you had stayed with them longer, your review would have been very different! ...

“We have been using Accent for many years to manage ......”

Share on :
Nov 07,2012
Minithumbup
claim your profile
Angie
By: 'London'
Nov 07,2012
0 people found
this helpful
We have been using Accent for many years to manage several properties. Their service, particularly as provided by Angie German, is excellent and we have every confidence in their professionalism....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“For quite some time, I have been a customer of ......”

Share on :
Oct 21,2012
Minithumbup
claim your profile
Emma
By: 'Kevin'
Oct 21,2012
0 people found
this helpful
For quite some time, I have been a customer of Accent and the service afforded to me is impeccable. I have been blessed to have had Mrs Emma Hood look after my property and she consistently delivered, sorting mundane issues (broken vacuum cleaner, shower) to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I can only speak from first hand experience, and this ......”

Share on :
Oct 13,2012
Minithumbup
By: 'Captain'
Oct 13,2012
0 people found
this helpful
I can only speak from first hand experience, and this company and its employees are by far the best agent I have ever used. They have an excellent attitude to even the most difficult of situations, and when my tenant was late paying their rent ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: LOL123
Mar 15, 2013
View all comments (1)
Try being a tenant with them the word "Knowledge" disappears. They only know the legal mumbo because they get threatened to go to court most of the time. If you knew how they had treated me and many others you would change your view on them. ...

“Gary has been dealing with the letting and management of ......”

Share on :
Oct 12,2012
Minithumbup
claim your profile
Gary
By: 'Geoff'
Oct 12,2012
0 people found
this helpful
Gary has been dealing with the letting and management of my property for a number of years. He has found excellent tenants, quickly sorted out maintenance issues and kept the tenants happy so that they paid regularly and in one case renewed 4 times. I couldn't ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a landlord I have found Gary Topham highly professional ......”

Share on :
Oct 10,2012
Minithumbup
claim your profile
Gary
By: 'Chris'
Oct 10,2012
0 people found
this helpful
As a landlord I have found Gary Topham highly professional and calm - always needed when the problems come up. Highly recommendable for landlords and the agency appears truly consderate to tenants too as they always seek to strive a neutral line between then two. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Angie has been managing my 3 properties in Cambridge for many ......”

Share on :
Oct 10,2012
Minithumbup
claim your profile
Angie
By: 'IanF'
Oct 10,2012
0 people found
this helpful
Angie has been managing my 3 properties in Cambridge for many years now (not sure how many but more than 5 years). She is fantastic. She is always available to help, she is often at her desk or working on the weekends. She is responsive to all ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Accent Property Management for a number of ......”

Share on :
Sep 10,2012
Minithumbup
By: 'Professional'
Sep 10,2012
1 people found
this helpful
I have used Accent Property Management for a number of years and have always found their services to be extremely professional, polite and considerate. They have to satisfy their tenants and landlords both of which can be difficult to manage. As a landlord I never ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: A ripped off ex tenant.
Sep 13, 2012
View all comments (1)
How much did Accent pay you to write that review? Not a single recommendation from a tenant, which speaks volumes for their and your attitude towards tenants. Please explain the distinction, or your definition, of the difference between a Home and a Hotel? ...

“The worst agency ever, they don't care about tenants or ......”

Share on :
Aug 17,2012
Minithumbdown
By: 'Dora'
Aug 17,2012
7 people found
this helpful
The worst agency ever, they don't care about tenants or landlords, they just care about themselves. They are very rude, Emma Hood was dealing with my case, she is useless and rude! Severel years ago they didnt want to give me my deposit back, after ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am absolutely disgusted by this company. We have also ......”

Share on :
Aug 09,2012
Minithumbdown
By: 'Furious500'
Aug 09,2012
4 people found
this helpful
I am absolutely disgusted by this company. We have also been a victim of the cleaning scam that other people are mentioning. We left the house in spotless condition and yet are still being told that the place needed cleaning and have £100 to pay for ...
read full review
What agent could do to change your mind?
Absolutely nothing. Disgusted.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Terrible agency. Employees are rude, ignorant, and misinforming you on ......”

Share on :
Jul 16,2012
Minithumbdown
By: 'accentsucks'
Jul 16,2012
7 people found
this helpful
Terrible agency. Employees are rude, ignorant, and misinforming you on the most simple things. Stay away from them at all costs....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our tenancy with accent has been dismal from the very ......”

Share on :
Jun 11,2012
Minithumbdown
claim your profile
Angie
By: 'Liam'
Jun 11,2012
7 people found
this helpful
Our tenancy with accent has been dismal from the very start. the house was not in a clean state when we initially moved in, from mildew and lime scale to mold in the fridge. We had an inspection halfway through our tenancy and certain items ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot express enough how awful my experience has been ......”

Share on :
Apr 17,2012
Minithumbdown
By: 'Angry'
Apr 17,2012
5 people found
this helpful
I cannot express enough how awful my experience has been with Accent Property Management, Cambridge. I wanted to arrange a viewing. The agents almost shouted at me on the phone, no effort at all to break free from the stereotype of being a shady knob ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Oh dear, where should I start? We've been renting in ......”

Share on :
Dec 16,2011
Minithumbdown
By: 'Fernao'
Dec 16,2011
6 people found
this helpful
Oh dear, where should I start? We've been renting in the UK (initially in London and now in Cambridge) for many years and we have never had such poor service from a property management company. Repairs take months to be repaired. Reported tiles in the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Accent property, a small time local agent that proports to ......”

Share on :
Aug 14,2011
Minithumbdown
By: 'Annoyed'
Aug 14,2011
9 people found
this helpful
Accent property, a small time local agent that proports to play alongside the big players, but ahs a complete lack of ability to match them for service, quality or professionalism. Accent are the worst letting agent I have come across in over ten years of ...
read full review
What agent could do to change your mind?
The agent showed a complete lack of professionalism, We rented a premium property, at a premium price, and recieved 3rd division service. No manuals, would turn up un-announced, would not lock up property on leaving, threatened us with regard to the deposit (incorrectly understanding the legal position).
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Initial thought these guys seemed quite good, however on check ......”

Share on :
Oct 13,2010
Minithumbdown
By: 'dan'
Oct 13,2010
5 people found
this helpful
Initial thought these guys seemed quite good, however on check out the agent who did this picked up on many minor details that weren't even looked at on the initial inspection. i went back a few weeks later for post and the things they charged ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My property manager was lazy and disorganised. The initial inventory ......”

Share on :
Jul 07,2010
Minithumbdown
By: 'James'
Jul 07,2010
5 people found
this helpful
My property manager was lazy and disorganised. The initial inventory was rushed in comparison to the final where misinformation was the name of the game. Rude, unhelpful and dishonest. Based upon my experience, I would recommend avoiding this agent at all costs!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:10 PM 13/09/2018 by heather heather

Awards won by Accent Property Management Ltd., Cambridge CB2 8PB



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn