“Customer service TERRIBLE ! On every email / call they have never ......”
1 Star Review
Nov 25,2016
By:
'CRISTIAN'
Nov 25,2016
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: E65
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E65
2
people found
this helpful
Customer service TERRIBLE ! On every email / call they have never failed to disappoint. RUDE STAFF who promise to call you back and never do. Poor service. Bad attitude....
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Comment on agent fees
BAD
2
people found
this helpful
Was this helpful?
Yes
“Even if they offered to rent for free it wouldn't ......”
1 Star Review
Nov 24,2016
By:
'Claudia'
Nov 24,2016
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: E65
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E65
1
people found
this helpful
Even if they offered to rent for free it wouldn't be worth it! WASTE OF TIME! Useless manager, and the staff, really bad communication, i was on hold every call like 4-5 min, or worse, somebody hang up.No answer to emails, few days! It ...
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Comment on agent fees
bad !
1
people found
this helpful
Was this helpful?
Yes
“I booked in a viewing for a sales property and ......”
1 Star Review
Sep 12,2016
By:
'Mr'
Sep 12,2016
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E17
Branch: Ilford, Wentworth Housing Ltd
Sales (Prospective customer)
Postcode: E17
1
people found
this helpful
I booked in a viewing for a sales property and received confirmation for it. Agent didn't bother turning up, phone switched off and nobody answers at the office. The tenant at the property had not been made aware of the viewing. These agents are a ...
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Comment on agent fees
Even if they offered to sell or rent for free it wouldn't be worth it.
1
people found
this helpful
Was this helpful?
Yes
“Completely unreliable and unprofessional.Completely wrong valuation of property.No ......”
1 Star Review
Aug 08,2016
By:
'Disappointed'
Aug 08,2016
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: IG1
Branch: Ilford, Wentworth Housing Ltd
Sales (Prospective customer)
Postcode: IG1
0
people found
this helpful
Completely unreliable and unprofessional.Completely wrong valuation of property.No customer service. No viewings arranged or even contacted by them after signing a contract with them for 3months, no explanation or apology given for their behaviour. Useless manager, idiots for staff. Do not sell your ...
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What agent could do to change your mind?
Unreliable
Attached Filesnbsp;
Comment on agent fees
Unreliable
0
people found
this helpful
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Yes
“As a buyerWow, these guys really do give Estate agents ......”
1 Star Review
Mar 03,2016
By:
'DISGUSTED'
Mar 03,2016
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (Prospective customer)
Sold price: £450000
Would you recommend?: No
Postcode: E17
Branch: Ilford, Wentworth Housing Ltd
Sales (Prospective customer)
Sold price: £450000
Postcode: E17
4
people found
this helpful
As a buyer
Wow, these guys really do give Estate agents a bad name.
- did not show up for viewing, after calling twice after waiting 30 mins, still no show, was shown round by tenant, who was very kind.
- put in offer, which we ...
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What agent could do to change your mind?
BAD
Attached Filesnbsp;
Comment on agent fees
BAD
4
people found
this helpful
Was this helpful?
Yes
“purchased a flat off them - they were easy to ......”
4 Star Review
Aug 15,2015
By:
'g'
Aug 15,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RM10
Branch: Ilford, Wentworth Housing Ltd
Sales (as a Buyer)
Postcode: RM10
0
people found
this helpful
purchased a flat off them - they were easy to wrok with and helpfull/- they replied quickly to emails and my questions. Just seen some bad written reviews on this site which i could not understand?
I had no problem with them -...
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0
people found
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Yes
“This has been my first experience as a landlord and ......”
5 Star Review
Jul 21,2015
By:
'Mr'
Jul 21,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: RM1
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: RM1
0
people found
this helpful
This has been my first experience as a landlord and I must say that Wentworth Estates have made it a very pleasant one so far. I was given an excellent rate on the Guaranteed Rent scheme. I don't have to call Wentworth to find out ...
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Comment on agent fees
As I am on a Guaranteed Rent scheme Wentworth Estates do not charge me any fees.
0
people found
this helpful
Was this helpful?
Yes
“In my time as a Landlord I have been with ......”
5 Star Review
Jun 19,2015
By:
'Taylor'
Jun 19,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Sold price: £450000
Would you recommend?: Yes
Postcode: E17
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Sold price: £450000
Postcode: E17
0
people found
this helpful
In my time as a Landlord I have been with many agents in and around london, and can openly say i have never been treated as well as Wentworth Estates.
I am a Landlord, and have been for 10 years, this is my third year with ...
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0
people found
this helpful
Was this helpful?
Yes
“They constantly hassle me for rent I have already paid.......”
1 Star Review
Jun 19,2015
By:
'East'
Jun 19,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: No
Postcode: E1
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: E1
3
people found
this helpful
They constantly hassle me for rent I have already paid.
I asked them for statement of account, which is never sent to me when I ask. However they constantly send text messages saying my account is seriously overdue.
Finally I received a statement of account ...
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3
people found
this helpful
Was this helpful?
Yes
“Thank you to everyone at Wentworth Estates for helping to ......”
5 Star Review
Jun 18,2015
By:
'Jhon'
Jun 18,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (as a Buyer)
Sold price: £350000
Would you recommend?: Yes
Postcode: E13
Branch: Ilford, Wentworth Housing Ltd
Sales (as a Buyer)
Sold price: £350000
Postcode: E13
2
people found
this helpful
Thank you to everyone at Wentworth Estates for helping to sell my property.
Shabeer Dean was very good at keeping me informed at all stages of the process, particularly thankful to him. Thanks also to Waqas Ajmal who conducted the valuation.
They were Very professional ...
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2
people found
this helpful
Was this helpful?
Yes
“I WOULD NOT USE THESE AGENTS - I BESEECH YOU.......”
1 Star Review
Jun 15,2015
By:
'MR'
Jun 15,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (Prospective customer)
Sold price: £182500
Would you recommend?: No
Postcode: E13
Branch: Ilford, Wentworth Housing Ltd
Sales (Prospective customer)
Sold price: £182500
Postcode: E13
2
people found
this helpful
I WOULD NOT USE THESE AGENTS - I BESEECH YOU.
Where do I start with these cowboys? I put an offer on a flat, it was accepted and the agents PUSHED me into doing a survey within 2 weeks of offer. To add, Waqas had told ...
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2
people found
this helpful
Was this helpful?
Yes
“I truly cannot understand how this company continues to run ......”
1 Star Review
Apr 10,2015
By:
'Patrick'
Apr 10,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £880
Would you recommend?: No
Postcode: E13
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £880
Postcode: E13
5
people found
this helpful
I truly cannot understand how this company continues to run as a business ,Im a landlord with one property who allowed wentworth to manage it ,all I can say is that from the day I signed over my property I was met with broken promises/...
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5
people found
this helpful
Was this helpful?
Yes
“I desperately tried to give Wentworth the benefit of the ......”
1 Star Review
Mar 30,2015
By:
'Mrs'
Mar 30,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (Prospective customer)
Sold price: £290000
Would you recommend?: No
Postcode: IG8
Branch: Ilford, Wentworth Housing Ltd
Sales (Prospective customer)
Sold price: £290000
Postcode: IG8
1
people found
this helpful
I desperately tried to give Wentworth the benefit of the doubt as I really wanted to view two properties that they had listed (they were the ideal spec for the property I want to buy).
I have however, completely lost my patience , and here's why: ...
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1
people found
this helpful
Was this helpful?
Yes
“Customers service is Terible!!!!!! I have called to let them ......”
1 Star Review
Mar 13,2015
By:
'Andreea'
Mar 13,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: IG1
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: IG1
1
people found
this helpful
Customers service is Terible!!!!!! I have called to let them know that they booked and ispection ( by threatening to change the locks based on no legal grounds) and did not show up and I am calling now to tell them I've got mould on all ...
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1
people found
this helpful
Was this helpful?
Yes
“I AM A LANDLORD AND NEVER EVER AGAIN !!!I CANT ......”
1 Star Review
Mar 01,2015
By:
'Ben'
Mar 01,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E6
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Postcode: E6
3
people found
this helpful
I AM A LANDLORD AND NEVER EVER AGAIN !!!
I CANT STRESS HOW AWFUL THEIR SERVICE IS !! i signed a contract with the person named. The tenants left 2 months late, i never got to access the property until 2 weeks later by which time i expected the ...
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What agent could do to change your mind?
Not worth it for a landlord having to pay thousands to repair damages that the agents are responsible for and neglected.
Attached Filesnbsp;
Comment on agent fees
Not worth it for a landlord having to pay thousands to repair damages that the agents are responsible for and neglected.
3
people found
this helpful
Was this helpful?
Yes
“Over the course of our dealings with Wentworth Estates, they ......”
1 Star Review
Feb 21,2015
By:
'.'
Feb 21,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: E17
Branch: Ilford, Wentworth Housing Ltd
Sales (as a Buyer)
Postcode: E17
4
people found
this helpful
Over the course of our dealings with Wentworth Estates, they have never failed to disappoint.
- Multiple missed appointments (leaving us standing on the doorstep of the property we were supposed to be viewing, waiting for an agent who never appeared)
- Countless calls unreturned (...
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4
people found
this helpful
Was this helpful?
Yes
“Waqas did the job extremely quickly and got us more ......”
4 Star Review
Feb 12,2015
By:
'James'
Feb 12,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (as a Vendor)
Sold price: £227000
Would you recommend?: Yes
Postcode: E6
Branch: Ilford, Wentworth Housing Ltd
Sales (as a Vendor)
Sold price: £227000
Postcode: E6
0
people found
this helpful
Waqas did the job extremely quickly and got us more than we were expecting so we were more than happy.
We will be letting waqas market and sell our other property also....
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Comment on agent fees
Absolutely fine.
0
people found
this helpful
Was this helpful?
Yes
“Worst agents ever there service itself is disgusting understand once ......”
1 Star Review
Feb 11,2015
By:
'°Å¸ËœÂ¡°Å¸ËœÂ¡°Å¸ËœÂ¡°Å¸ËœÂ¡°Å¸ËœÂ¡°Å¸ËœÂ¡'
Feb 11,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: E13
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Tenant)
Rent PCM: £800
Postcode: E13
2
people found
this helpful
Worst agents ever there service itself is disgusting understand once they get that rent every month your not there concern no more... Some of what I'm dealing with:leaks from walls and ceiling throughout the house I have my daughter constantly visiting the Dr surgery ...
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What agent could do to change your mind?
Give there jobs to professionals !!!
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“This agent is terrible they are out to rip landlords ......”
1 Star Review
Feb 02,2015
By:
'Landlord'
Feb 02,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: IG1
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Postcode: IG1
4
people found
this helpful
This agent is terrible they are out to rip landlords off and have the worst customer services I have ever dealt with.
When it comes to property maintenance they really take the mick they didn't pay 6 months rent for works they did and when inspected ...
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What agent could do to change your mind?
When they make money for managing they shouldn't charge extra for managing its simple and when some one wants a property back they shouldn't take longer then 3months.
Attached Filesnbsp;
Comment on agent fees
It was funny how when I said I want property back they managed to negotiate prices that would never have been possible when property was with them.
4
people found
this helpful
Was this helpful?
Yes
“Wentworth went the extra mile during the sale of our ......”
4 Star Review
Jan 25,2015
By:
'Mrs'
Jan 25,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Sales (as a Vendor)
Sold price: £365000
Would you recommend?: Yes
Postcode: E17
Branch: Ilford, Wentworth Housing Ltd
Sales (as a Vendor)
Sold price: £365000
Postcode: E17
0
people found
this helpful
Wentworth went the extra mile during the sale of our property by getting us more than the asking price and holding our hand during the whole process even when the sale was delayed for many months. Working with them was a positive experience....
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0
people found
this helpful
Was this helpful?
Yes
“The staff at Wentworth always provide good responses to question ......”
4 Star Review
Jan 19,2015
By:
'Nick'
Jan 19,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: RM6
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £850
Postcode: RM6
1
people found
this helpful
The staff at Wentworth always provide good responses to question and keep me in touch at all times. Overall, I am very happy....
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1
people found
this helpful
Was this helpful?
Yes
“Shabeer was very assuring when I contacted the agent. The ......”
5 Star Review
Jan 16,2015
By:
'Ola'
Jan 16,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: RM9
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: RM9
0
people found
this helpful
Shabeer was very assuring when I contacted the agent. The property was rented out within a week of my contacting them. The also kept to the terms of the agreement and paid 3 months rent in advance. During registration with the council though I registered directly ...
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Comment on agent fees
Absolutely great. No fees, they leased the property for 3 years at the best market rent rate.
0
people found
this helpful
Was this helpful?
Yes
“Samina is very helpful and always answers my queries straight ......”
4 Star Review
Jan 16,2015
By:
'Jodie'
Jan 16,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £640
Would you recommend?: Yes
Postcode: RM7
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £640
Postcode: RM7
0
people found
this helpful
Samina is very helpful and always answers my queries straight away. I feel that my actual rental costs are not looked in to and do not know if there are yearly checks on my property as I haven't heard anything for around 3 years....
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Comment on agent fees
I had to chase for an increase in my rent after 4 years letting my property which I feel is the agents role to get the best income for me.
0
people found
this helpful
Was this helpful?
Yes
“As far as rental payments are concerned I am pleased ......”
5 Star Review
Jan 16,2015
By:
'Mrs'
Jan 16,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: RM11
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £900
Postcode: RM11
0
people found
this helpful
As far as rental payments are concerned I am pleased to report that these are going in on time every month with an advisory email from Samina on the appropriate day. We would appreciate a call or an email from Shabeer each time the tenant ...
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0
people found
this helpful
Was this helpful?
Yes
“Wentworths have been my agent for managing my two let ......”
4 Star Review
Jan 16,2015
By:
'LolBrown'
Jan 16,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: Yes
Postcode: RM7
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £875
Postcode: RM7
0
people found
this helpful
Wentworths have been my agent for managing my two let properties for a number of years.
Samina has managed the financial side and given me excellent client care. She is really on the ball and has been a great support when I found myself with ...
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Comment on agent fees
The agent's were flexible with their fees, I found them very reasonable.
0
people found
this helpful
Was this helpful?
Yes
“Wentworth provide an efficient and personalized service. Prompt and effective ......”
5 Star Review
Jan 16,2015
By:
'Landlord'
Jan 16,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: E3
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: E3
0
people found
this helpful
Wentworth provide an efficient and personalized service. Prompt and effective communication on key issues like repairs, regular property checks and so on. We are very happy with the way Wentworth are managing our property....
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0
people found
this helpful
Was this helpful?
Yes
“I have been dealing with Wentworth Estates as a Landlord ......”
4 Star Review
Jan 16,2015
By:
'Ms'
Jan 16,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: VARI
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Postcode: VARI
0
people found
this helpful
I have been dealing with Wentworth Estates as a Landlord for more than 7 years. In addition,
I have used their Sales Departmentment to sell a number of properties.
My main dealings are with Shabeer Dean and Waqas. I have found them to be very professional,
...
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0
people found
this helpful
Was this helpful?
Yes
“I have rented my property with Wentworth Estates. They were ......”
5 Star Review
Jan 15,2015
By:
'A'
Jan 15,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: N9
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £750
Postcode: N9
0
people found
this helpful
I have rented my property with Wentworth Estates. They were very helpful, nothing was too much trouble. They ordered a sofa bed that was needed, and sorted delivery. They arranged for the Energy certificate to be done for the flat and they pay the rent ...
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0
people found
this helpful
Was this helpful?
Yes
“I have been dealing with Wenthworth Estates for the last 10 ......”
5 Star Review
Jan 15,2015
By:
'James'
Jan 15,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £820
Would you recommend?: Yes
Postcode: IG1
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £820
Postcode: IG1
0
people found
this helpful
I have been dealing with Wenthworth Estates for the last 10 years. They manage a flat that I have rented out in Ilford. I have always found them to be entirely professional. Rent is always paid on time and full records are kept. Any queries that ...
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0
people found
this helpful
Was this helpful?
Yes
“Agent representative was very professional on time very pleasant great ......”
5 Star Review
Jan 15,2015
By:
'Helen'
Jan 15,2015
Branch: Ilford, Wentworth Housing Ltd
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: RM38
Branch: Ilford, Wentworth Housing Ltd
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: RM38
0
people found
this helpful
Agent representative was very professional on time very pleasant great agent. I have peace of mind dealing with this agent with my two properties I would highly recommend :)...
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Comment on agent fees
Very satisfied
0
people found
this helpful
Was this helpful?
Yes