Daniel McGeown & Company
Belfast, BT9
2.1/5, 31 reviews
26% recommended
100% sales valuation accuracy
75% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction

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“I was a tenant in a property that was in ......”

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Dec 09,2014
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By: 'bel_88'
Dec 09,2014
4 people found
this helpful
I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all done through the landlord, McGeowns processed our application and held our deposits.
Initially, there were never any problems with them. I always found them professional and punctual. This became a very different story when we vacated the house and requested our deposits back. We left the house as we found it, clean and tidy, and the itinerary confirmed everything was there and the landlord was happy for full deposits to be returned to us,
It took roughly 6 weeks to get our deposits back, I honestly couldn't even tell you how many phone calls it took and two guarantees that the money was in my account when it wasn't. On each and every phone call staff cut me off, were short and never offered an apology. I was always told that the accountant had already processed it, the accountant wasn't in, call back tomorrow etc. Fobbed off at every phone call. On one of the phone calls a staff member told me that they didn't even deal with the property!! I don't know how staff can get away with guaranteeing that money will be paid when they knew it wouldn't, it's dishonest.
I was very patient and understanding throughout this process, but how does it take 6 weeks to return money to tenants when the landlord is in agreement? At the very least you would expect them to be embarrassed by the 5th, 10th, 15th phone call and hastily sort it out, but I never felt like they were bothered, they were rude and unprofessional throughout and I would never deal with them again.
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Latest Reviews

View all Reviews 31
14th Jul 2015
reviewed by 'T171990'
“Overall my day to day dealings with this estate agent were fine, if not perfect. However there seems to be ......”
16th Jan 2015
reviewed by 'Helen'
“I have nothing but good things to say about Mcgeown estate agents, and in particular, Tim Luft. Mcgeown's have sold ......”
11th Jan 2015
reviewed by 'Michael'
“I recently moved to Belfast from London which has been a big move in itself. We found a house we ......”
28th Dec 2014
reviewed by 'Brendan'
“We recently bought our first house through McGeowns. We found the pre sale process straightforward with the agent keeping us ......”
9th Dec 2014
reviewed by 'bel_88'
“I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all ......”
14th Sep 2014
reviewed by 'very'
“I'm the mother of the tennant and we have had an absolute nightmare trying g to get a security deposit ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Daniel McGeown & Company
437 Lisburn Road
Belfast
County Antrim
BT9 7EY
028 9066 8555

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 75% £125,000 £178,000
Lettings 0% 99% £550 £1,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 3 19 1 2 3 0 0 2
Areas covered
Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Overall my day to day dealings with this estate agent ......”

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Jul 14,2015
Minithumbdown
By: 'T171990'
Jul 14,2015
2 people found
this helpful
Overall my day to day dealings with this estate agent were fine, if not perfect. However there seems to be a real lack of communication within the office. My partner and I requested an additional week be added on to our 12month tenancy approximately 6 weeks ...
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“I have nothing but good things to say about Mcgeown ......”

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Jan 16,2015
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By: 'Helen'
Jan 16,2015
1 people found
this helpful
I have nothing but good things to say about Mcgeown estate agents, and in particular, Tim Luft. Mcgeown's have sold two houses for me in the last 18 months, they got the sale of the second house because I had been so impressed with how they (...
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“I recently moved to Belfast from London which has been ......”

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Jan 11,2015
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Daniel
By: 'Michael'
Jan 11,2015
1 people found
this helpful
I recently moved to Belfast from London which has been a big move in itself. We found a house we liked and put in an offer. Danny looked after us very well and his communication through out was excellent. We then had major issues with ...
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“We recently bought our first house through McGeowns. We found ......”

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Dec 28,2014
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By: 'Brendan'
Dec 28,2014
1 people found
this helpful
We recently bought our first house through McGeowns. We found the pre sale process straightforward with the agent keeping us posted at all times. We found Tim to be straightforward and honest and quickly settled on a price with the vendor. Through the conveyancing Tim ...
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“I was a tenant in a property that was in ......”

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Dec 09,2014
Minithumbdown
By: 'bel_88'
Dec 09,2014
4 people found
this helpful
I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all done through the landlord, McGeowns processed our application and held our deposits. Initially, there were never any problems with them. I always found them professional ...
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“I'm the mother of the tennant and we have had ......”

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Sep 14,2014
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By: 'very'
Sep 14,2014
3 people found
this helpful
I'm the mother of the tennant and we have had an absolute nightmare trying g to get a security deposit back from this agent. My husband, daughter and I have spoken to practice ally every member of staff who never k ow what the situation ...
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By: Paul Nicholas
Oct 13, 2014
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Why let the truth spoil a good story ? All tenants are provided with a rent book and an inventory of furnishings to avoid and confusion and disputes during or after their tenancy we always recommend that tenants use these but we cannot be held responsible if they dont ? ...

“As a student I have dealt with a few landlords ......”

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Sep 03,2014
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By: 'Antrim27'
Sep 03,2014
3 people found
this helpful
As a student I have dealt with a few landlords in Belfast and have always had positive things to say about them and I treat properties I rent well and clean every other day to keep them in good condition for the landlord. I would ...
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By: Paul Nicholas
Sep 04, 2014
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We do not have a member of staff called Aghagallon Aghagallon nor are we aware of any outstanding return of deposits ? If the anonymous individual would like to provide their name & address we can certainly look in to this matter. Look forward to your reply. ...

“I arranged a viewing with McGeowns and was showed around ......”

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Jun 24,2014
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Paul
By: 'John'
Jun 24,2014
1 people found
this helpful
I arranged a viewing with McGeowns and was showed around a property on the Lisburn Road. The property did not suit and Paul took the time to find out my requirements and recommend other suitable properties in the area. I was not able to view ...
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“Very Dissappointing, Poor Communication, I had to constantly chase for ......”

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Jun 04,2014
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By: 'Bebeto'
Jun 04,2014
3 people found
this helpful
Very Dissappointing, Poor Communication, I had to constantly chase for updates, they made a lot of assumptions instead of doing basic due dilligence. They didn't follow things through and left a lot of loose ends and unanswered questions... All in all a pretty awful service... ...
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What agent could do to change your mind?
Staff need to treat every sale as a project which needs to be managed to completion.
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By: T
Jun 24, 2014
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Good Afternoon I have read your review that has been posted on our website. I am very curious to know what property this was regarding and the staff member. As an agent we always endeavour to make the sale process from start to finish a smooth one. You can understand our disappointment to read this. If you would be good enough to supply the information we can then deal with the matter. Regards McGeown Estate Agents. ...

“Excellent experience with McGeown's it was my first time letting ......”

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Apr 24,2014
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Paul
By: 'Jennifer'
Apr 24,2014
0 people found
this helpful
Excellent experience with McGeown's it was my first time letting a property so it was all pretty new to me. I called in off the street when I first started looking. The Lady at reception was very helpful and booked me in for several viewings ...
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“So wish I had read these reviews about this agent ......”

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Feb 26,2014
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Daniel
By: 'Where's'
Feb 26,2014
3 people found
this helpful
So wish I had read these reviews about this agent before I gave any money to them. Yes I am another tenant who is now waiting 2 months for my deposit back. McGeowns are a joke and no one should ever do business with them..... They ...
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By: Caroline S
Mar 28, 2014
View all comments (1)
I agree. They seem really dreadful. Went to see a house today Friday. Bloke turns up late, unprofessional, double booked, no information, jumped up hood in suit or suit on a hood. Who honestly in their right mind would use this lot unless you were soft in the head . ...

“A common theme but absolute worst estate agents ever. The ......”

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Feb 22,2014
Minithumbdown
By: 'Disappointed'
Feb 22,2014
0 people found
this helpful
A common theme but absolute worst estate agents ever. The accountant isn't in today/ the accountant will be back later this afternoon all common excuses. Property dirty when moved in, spotlessly left, said deposit would be returned however still no deposit. Absolute thieves- way are ...
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What agent could do to change your mind?
Returned the deposit like they said they would!
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“Tried to arrange a viewing after 6pm I was only ......”

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Feb 05,2014
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Paul
By: 'M'
Feb 05,2014
0 people found
this helpful
Tried to arrange a viewing after 6pm I was only in NI overnight. As I work for an Airline I had a minimum rest nightstop in Belfast arriving at 1720 & departing early the next morning at 0740. Agent was not at all accommodating & I consider this to ...
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What agent could do to change your mind?
Be more flexible - not all buyers are available to do viewings Monday - Friday 9-5.
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“The experience we've had with McGeowns Estate agents is absolutely ......”

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Aug 27,2013
Minithumbdown
By: 'Damian'
Aug 27,2013
3 people found
this helpful
The experience we've had with McGeowns Estate agents is absolutely atrocious. This ranged from a number of problems we had throughout the tenancy, to getting our deposits back after we had moved out. To begin, when we moved in, the house was filthy. We had ...
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What agent could do to change your mind?
They could have been more helpful throughout our tenancy, instead of fobbing us off and making us wait. Mold on walls in a house with two out of three residents having asthma is not good, and the fact that they didn't seem to care was concerning.
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“Useless. In competent thieves. trying everything they can to keep ......”

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Jul 29,2013
Minithumbdown
By: 'anom'
Jul 29,2013
0 people found
this helpful
Useless. In competent thieves. trying everything they can to keep money that should be rightfully returned. had one month left on my contract , yet they changed the coding on my key thus not allowing me to open the electric doors. WHILST I STILL RIGHTFULLY LIVED ...
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What agent could do to change your mind?
terrible. never once helpful. very rude. havent repaid my rightful deposit. which states 28 working days. any opportunity to take money. ignore emails. ignore phone calls. couldnt give me keys on first or second week! disabled my keys after still living there for one more month!! useless. thieves. and ignorant.
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“Avoid this estate Agents!!! These people are complete thieves, they ......”

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Mar 13,2013
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By: 'T_Duffy'
Mar 13,2013
3 people found
this helpful
Avoid this estate Agents!!! These people are complete thieves, they will and have tried every trick in the book to to steal your deposit! Coupled with the fact that they are arrogant, pushy and completely ignorant to deal with on the phone. I've had nothing ...
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“I wish I was one of the fortunate ones who ......”

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Dec 02,2012
Minithumbdown
By: 'Belfast89'
Dec 02,2012
2 people found
this helpful
I wish I was one of the fortunate ones who only had to wait a month for their deposit. It took McGeowns 3 months to work mine through their accounts. Furthermore I am still waiting for the remaining £50 I am owed- FIVE months and almost two ...
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“They are so bad if I could I wouldn't even ......”

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Oct 24,2012
Minithumbdown
By: 'Unhappy'
Oct 24,2012
0 people found
this helpful
They are so bad if I could I wouldn't even give them one star! The worst estate agent I have ever dealt with! We moved out of the property in June 2012 and we only today October 2012 got our deposit back today!!! First they said they ...
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What agent could do to change your mind?
By having better customer service!!
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“Before I moved in, on the viewing day I noticed ......”

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Sep 28,2012
Minithumbdown
By: '"Your'
Sep 28,2012
1 people found
this helpful
Before I moved in, on the viewing day I noticed the mildew in the toiled so I pointed that to the agent and I was immediately reassured that it will be removed before I move in, also the carpets was not hovered (You could see ...
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What agent could do to change your mind?
I just want my deposit back and never hear or see the "McGeowns" name again.
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“There seems to be a recurring theme of Daniel McGeown ......”

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Jul 05,2012
Minithumbdown
By: 'All'
Jul 05,2012
1 people found
this helpful
There seems to be a recurring theme of Daniel McGeown not returning deposits to tennants. I find myseld now in the same position. Its been over a month and still no deposit - numerous phone calls asking for an update and promises of a call ...
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“Dreadful. I put my home on for sale and they ......”

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May 06,2012
Minithumbdown
By: 'byblox'
May 06,2012
2 people found
this helpful
Dreadful. I put my home on for sale and they took the fee, printed brochures etc. When the brocures ran out they didnt renew, they took the property off their website without telling us, they were rude and unhelpful, when I said I'd report them ...
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By: byblox
Mar 30, 2013
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Even now, no response, avoid, avoid, avoid ...

“Wrost agent ever. I've to completely agree with all complains ......”

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Mar 23,2012
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Daniel
By: 'Terrible_Agent'
Mar 23,2012
3 people found
this helpful
Wrost agent ever. I've to completely agree with all complains about deposit return....
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What agent could do to change your mind?
Wrost agent ever. I've to completely agree with all complains about deposit return.
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“Excellent agent to do business with .There is a young ......”

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Jun 17,2011
Minithumbup
By: 'TONY'
Jun 17,2011
0 people found
this helpful
Excellent agent to do business with .There is a young guy who works there called Paul and he has a great personality and very professional.He showed me round a house recently and he was very well informed and nothing was too much trouble.He ...
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“Daniel McGeown are a woeful estate agent. I rented an ......”

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Mar 30,2011
Minithumbdown
By: 'Danielle'
Mar 30,2011
5 people found
this helpful
Daniel McGeown are a woeful estate agent. I rented an house from them for 1 year while at University and had nothing but problems and hassle with them. Firstly, when I moved in the house was a mess. There was cigarette ash inside the drawers of ...
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“I see an emerging theme that these guys are rubbish ......”

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Mar 22,2011
Minithumbdown
By: 'GJD'
Mar 22,2011
5 people found
this helpful
I see an emerging theme that these guys are rubbish at returning deposits and try their best to keep what of it they can. Do not use this agent! I moved out in December and now in March I still have no deposit. The stalling ...
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By: McGeown
Oct 10, 2011
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Theres always two sides to every story and then theres the truth never let the truth get in the way of a good story ? Its ironic that you say McGeown Estate Agents are rubbish for charging you for a missing wheelie bin ? I assume that when you rented the house you didnt have to look in the alleyway for the bin ? If properties are returned in the same condition that they were let in and all the fixtures and fittings accounted for it would make it much easier for us to return the deposit ? ...

“Two months since my bf moved out still trying to ......”

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Nov 02,2009
Minithumbdown
By: 'mcgeown_fraud'
Nov 02,2009
4 people found
this helpful
Two months since my bf moved out still trying to get my deposit back. First they said the cheque will be sent by post, then they said they could not send it by post, then it was sent two weeks ago and then they actually ...
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“Dont return deposits! Mc geown are are quick to take ......”

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Aug 12,2009
Minithumbdown
By: 'angrytenant'
Aug 12,2009
5 people found
this helpful
Dont return deposits! Mc geown are are quick to take your money but very slow at returning it! Have been waiting over seven weeks for the return of my deposit...app the accountant is out of his office. They never return calls. Avoid at all ...
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By: belfast_troubled
Jul 23, 2010
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I had to sue McGeown to get my deposit back, they lost and they still refused to pay the deposit until I was going to start taking their property with an enforcement order. ...

“Helpful and friendly staff who went out of their way ......”

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Mar 10,2009
Minithumbup
By: 'The'
Mar 10,2009
0 people found
this helpful
Helpful and friendly staff who went out of their way to assist me. Sent friends to them who had similar experience....
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“Absolutely one of the worst agents anywhere. They dont return ......”

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Sep 24,2008
Minithumbdown
By: 'Quids'
Sep 24,2008
4 people found
this helpful
Absolutely one of the worst agents anywhere. They dont return deposits, do not provide receipts for charges to flat, do not respond to emails. BEWARE AND AVOID. ...
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“They don't respond to your emails so I don't know ......”

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Sep 04,2008
Minithumbdown
By: 'miffed'
Sep 04,2008
4 people found
this helpful
They don't respond to your emails so I don't know why they have an email facility on their website. Went into the office to speak to someone and stood in the middle of the floor for about 7 minutes while 5 (!) members of staff walked around me ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:34 AM 02/02/2016 by allAgents

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