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Daniel McGeown & Company
2.1/5, 31 Reviews
26% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
No description for branch.
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Daniel McGeown & Company
437 Lisburn Road,BT9 7EY
Certified Customer Experience
Report Summary
Report generated on (07 April 2025 @ 17:29:40)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
T171990 on 13th Jul 2015
2 Star Review
Overall my day to day dealings with this estate agent were fine, if not perfect. However there seems to be a real lack of communication within the office. My partner and I requested an additional week be added on to our 12month tenancy approximately 6 weeks before we moved out, which was approved. We called again 2 weeks before moving out to confirm that this was Ok and the person we were dealing with didn't seem to have any recollection of this but also agreed, stating that we would be charged �108 for the extra weeks rent. However, when it came to the day which would have been our initial date to move out we were both called and asked why we hadn't returned our keys. After explaining that we had been given permission to keep the house for an additional week the estate agent again said this was fine and reminded us of the additional �108 rent we would have to pay. Now that I am in to my final week in the property I have noticed that we have been charged a full months rent instead of the previously agreed �108. When I rang to query this I was told it was my responsibility to cancel the standing order and i wouldn't be able to get the excess money I had paid back until my deposit was returned. How can it be my responsibility to cancel the standing order when it was the estate agent who set it up in the first place and was aware that I was living there on a 12month contract?
Overall very poor communication between employees and tenants seems to be an issue.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Helen on 16th Jan 2015
5 Star Review
I have nothing but good things to say about Mcgeown estate agents, and in particular, Tim Luft.
Mcgeown's have sold two houses for me in the last 18 months, they got the sale of the second house because I had been so impressed with how they (in particular Tim Luft) sold the first house on the Lisburn Road in Belfast. The second house was in Stranmillis and once again, I was very pleased with how Tim Luft conducted the process. There was a major hiccup in the sale because a buyer dropped out at the eleventh hour but Tim managed to generate interest for a second time and the house was sold quite promptly.
I have no hesitation in highly recommending Mcgeown's estate agents.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Michael on 11th Jan 2015
5 Star Review
I recently moved to Belfast from London which has been a big move in itself. We found a house we liked and put in an offer. Danny looked after us very well and his communication through out was excellent. We then had major issues with the solicitors which was no fault of the estate agents. Once again I found Danny to be very professional and very helpful. At one point I was speaking to him on a daily basis about the house and always got back to me very promptly. I found all the staff at McGeowns to be professional, friendly and efficient. If I needed to use a Belfast Estate agent again I would not hesitate to use Mcgeowns.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Brendan on 28th Dec 2014
5 Star Review
We recently bought our first house through McGeowns. We found the pre sale process straightforward with the agent keeping us posted at all times. We found Tim to be straightforward and honest and quickly settled on a price with the vendor. Through the conveyancing Tim made sure the process kept moving and all in it was as hassle free, courteous and honest throughout as we could have wished for. At no time did we feel we were being put under undue pressure as we had with other agents which had resulted in us pulling out of previous sales.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
bel_88 on 9th Dec 2014
1 Star Review
I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all done through the landlord, McGeowns processed our application and held our deposits.
Initially, there were never any problems with them. I always found them professional and punctual. This became a very different story when we vacated the house and requested our deposits back. We left the house as we found it, clean and tidy, and the itinerary confirmed everything was there and the landlord was happy for full deposits to be returned to us,
It took roughly 6 weeks to get our deposits back, I honestly couldn't even tell you how many phone calls it took and two guarantees that the money was in my account when it wasn't. On each and every phone call staff cut me off, were short and never offered an apology. I was always told that the accountant had already processed it, the accountant wasn't in, call back tomorrow etc. Fobbed off at every phone call. On one of the phone calls a staff member told me that they didn't even deal with the property!! I don't know how staff can get away with guaranteeing that money will be paid when they knew it wouldn't, it's dishonest.
I was very patient and understanding throughout this process, but how does it take 6 weeks to return money to tenants when the landlord is in agreement? At the very least you would expect them to be embarrassed by the 5th, 10th, 15th phone call and hastily sort it out, but I never felt like they were bothered, they were rude and unprofessional throughout and I would never deal with them again.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 07/04/2025
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"I wish I was one of the..."
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1 Star Review
By : 'Belfast89'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : BT9
Dec 2, 2012
People found this helpful2
I wish I was one of the fortunate ones who only had to wait a month for their deposit. It took McGeowns 3 months to work mine through their accounts. Furthermore I am still waiting for the remaining £50 I am owed- FIVE months and almost two weeks later. Have found them to be the most unprofessional, lazy and infuriating people that I've ever dealt with. A quick rundown of my *most recent* problems with McGeowns: * They have read me the exact same script each one of the 14 times I have called in the past couple of months. "The accountant is working on it, it'll be with you shortly". * I have been told by a member of staff to "call back on Monday". Called back on Monday to find the member of staff had gone on holiday for a week, and I would have to wait. * I have been told to call back at a specified time to speak to the accountant. Called back and was told that it's not possible to talk to the accountant, and to wait another 4 days. * I have written a polite, detailed letter requesting clarification on the situation to McGeowns. Nearly three weeks later, the letter remains completely *ignored*. Issue still not resolved.... In summary, I would advise any students/ freshers/ prospective customers to avoid McGeowns completely if they have any desire to get their deposits/ rebates returned to them without a several month struggle. Not worth bothering with.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 89% | £125,000 | £178,000 |
| Lettings | 0% | 89% | £550 | £1,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 1 | 0 | 3 | 19 | 1 | 2 | 3 | 0 | 0 | 2 |
Address
Daniel McGeown & Company
437 Lisburn Road, Belfast, County Antrim
BT9 7EY
028 9066 8555
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
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- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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2 Star Review
By : 'T171990'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BT9
Jul 13, 2015
People found this helpful2
Overall my day to day dealings with this estate agent were fine, if not perfect. However there seems to be a real lack of communication within the office. My partner and I requested an additional week be added on to our 12month tenancy approximately 6 weeks before we moved out, which was approved. ... Read Full Review
Comments (0)
Overall my day to day dealings with this estate agent were fine, if not perfect. However there seems to be a real lack of communication within the office. My partner and I requested an additional week be added on to our 12month tenancy approximately 6 weeks before we moved out, which was approved. We called again 2 weeks before moving out to confirm that this was Ok and the person we were dealing with didn't seem to have any recollection of this but also agreed, stating that we would be charged �108 for the extra weeks rent. However, when it came to the day which would have been our initial date to move out we were both called and asked why we hadn't returned our keys. After explaining that we had been given permission to keep the house for an additional week the estate agent again said this was fine and reminded us of the additional �108 rent we would have to pay. Now that I am in to my final week in the property I have noticed that we have been charged a full months rent instead of the previously agreed �108. When I rang to query this I was told it was my responsibility to cancel the standing order and i wouldn't be able to get the excess money I had paid back until my deposit was returned. How can it be my responsibility to cancel the standing order when it was the estate agent who set it up in the first place and was aware that I was living there on a 12month contract?
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T171990 said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 13th Jul 2015
Overall my day to day dealings with this estate agent were fine, if not perfect. However there seems to be a real lack of communication within the office. My partner and I requested an additional week be added on to our 12month tenancy approximately 6 weeks before we moved out, which was approved. We called again 2 weeks before moving out to confirm that this was Ok and the person we were dealing with didn't seem to have any recollection of this but also agreed, stating that we would be charged �108 for the extra weeks rent. However, when it came to the day which would have been our initial date to move out we were both called and asked why we hadn't returned our keys. After explaining that we had been given permission to keep the house for an additional week the estate agent again said this was fine and reminded us of the additional �108 rent we would have to pay. Now that I am in to my final week in the property I have noticed that we have been charged a full months rent instead of the previously agreed �108. When I rang to query this I was told it was my responsibility to cancel the standing order and i wouldn't be able to get the excess money I had paid back until my deposit was returned. How can it be my responsibility to cancel the standing order when it was the estate agent who set it up in the first place and was aware that I was living there on a 12month contract?
Overall very poor communication between employees and tenants seems to be an issue.
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I have nothing but good ...
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5 Star Review
By : 'Helen'
Branch : Belfast, 437 Lisburn Road
Services : Sales( As a Vendor )
Sold price : £125000
Would you recommend ? : Yes
Postcode : BT9
Jan 16, 2015
People found this helpful1
I have nothing but good things to say about Mcgeown estate agents, and in particular, Tim Luft. Mcgeown's have sold two houses for me in the last 18 months, they got the sale of the second house because I had been so impressed with how they (in particular Tim Luft) sold the first house on the ... Read Full Review
Comments (0)I have nothing but good things to say about Mcgeown estate agents, and in particular, Tim Luft.
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Helen said about Daniel McGeown & Company
Services : Sales( As a Vendor )Date: 16th Jan 2015
I have nothing but good things to say about Mcgeown estate agents, and in particular, Tim Luft.
Mcgeown's have sold two houses for me in the last 18 months, they got the sale of the second house because I had been so impressed with how they (in particular Tim Luft) sold the first house on the Lisburn Road in Belfast. The second house was in Stranmillis and once again, I was very pleased with how Tim Luft conducted the process. There was a major hiccup in the sale because a buyer dropped out at the eleventh hour but Tim managed to generate interest for a second time and the house was sold quite promptly.
I have no hesitation in highly recommending Mcgeown's estate agents.
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I recently moved to Belfast ...
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5 Star Review
Daniel
By : 'Michael'
Branch : Belfast, 437 Lisburn Road
Services : Sales( As a Buyer )
Sold price : £178000
Would you recommend ? : Yes
Postcode : BT17
Jan 11, 2015
People found this helpful1
I recently moved to Belfast from London which has been a big move in itself. We found a house we liked and put in an offer. Danny looked after us very well and his communication through out was excellent. We then had major issues with the solicitors which was no fault of the estate agents. Once ... Read Full Review
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Michael Fairbanks said about Daniel McGeown & Company
Services : Sales( As a Buyer )Date: 11th Jan 2015
I recently moved to Belfast from London which has been a big move in itself. We found a house we liked and put in an offer. Danny looked after us very well and his communication through out was excellent. We then had major issues with the solicitors which was no fault of the estate agents. Once again I found Danny to be very professional and very helpful. At one point I was speaking to him on a daily basis about the house and always got back to me very promptly. I found all the staff at McGeowns to be professional, friendly and efficient. If I needed to use a Belfast Estate agent again I would not hesitate to use Mcgeowns.
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We recently bought our first ...
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5 Star Review
By : 'Brendan'
Branch : Belfast, 437 Lisburn Road
Services : Sales( As a Buyer )
Sold price : £178000
Would you recommend ? : Yes
Postcode : BT11
Dec 28, 2014
People found this helpful1
We recently bought our first house through McGeowns. We found the pre sale process straightforward with the agent keeping us posted at all times. We found Tim to be straightforward and honest and quickly settled on a price with the vendor. Through the conveyancing Tim made sure the process kept ... Read Full Review
Comments (0)Was this helpful?:
Brendan Quigley said about Daniel McGeown & Company
Services : Sales( As a Buyer )Date: 28th Dec 2014
We recently bought our first house through McGeowns. We found the pre sale process straightforward with the agent keeping us posted at all times. We found Tim to be straightforward and honest and quickly settled on a price with the vendor. Through the conveyancing Tim made sure the process kept moving and all in it was as hassle free, courteous and honest throughout as we could have wished for. At no time did we feel we were being put under undue pressure as we had with other agents which had resulted in us pulling out of previous sales.
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I was a tenant in a property ...
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1 Star Review
By : 'bel_88'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : BT9
Dec 9, 2014
People found this helpful4
I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all done through the landlord, McGeowns processed our application and held our deposits. Initially, there were never any problems with them. I always found them professional and punctual. This became ... Read Full Review
Comments (0)I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all done through the landlord, McGeowns processed our application and held our deposits.
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bel_88 said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 9th Dec 2014
I was a tenant in a property that was in part managed by McGeowns, though our daily dealings were all done through the landlord, McGeowns processed our application and held our deposits.
Initially, there were never any problems with them. I always found them professional and punctual. This became a very different story when we vacated the house and requested our deposits back. We left the house as we found it, clean and tidy, and the itinerary confirmed everything was there and the landlord was happy for full deposits to be returned to us,
It took roughly 6 weeks to get our deposits back, I honestly couldn't even tell you how many phone calls it took and two guarantees that the money was in my account when it wasn't. On each and every phone call staff cut me off, were short and never offered an apology. I was always told that the accountant had already processed it, the accountant wasn't in, call back tomorrow etc. Fobbed off at every phone call. On one of the phone calls a staff member told me that they didn't even deal with the property!! I don't know how staff can get away with guaranteeing that money will be paid when they knew it wouldn't, it's dishonest.
I was very patient and understanding throughout this process, but how does it take 6 weeks to return money to tenants when the landlord is in agreement? At the very least you would expect them to be embarrassed by the 5th, 10th, 15th phone call and hastily sort it out, but I never felt like they were bothered, they were rude and unprofessional throughout and I would never deal with them again.
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I'm the mother of the tennant ...
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1 Star Review
By : 'very'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
Sep 13, 2014
People found this helpful3
I'm the mother of the tennant and we have had an absolute nightmare trying g to get a security deposit back from this agent. My husband, daughter and I have spoken to practice ally every member of staff who never k ow what the situation is and tell us a different story every time. Today's latest is ... Read Full Review
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very unsatisfied customer said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 13th Sep 2014
I'm the mother of the tennant and we have had an absolute nightmare trying g to get a security deposit back from this agent. My husband, daughter and I have spoken to practice ally every member of staff who never k ow what the situation is and tell us a different story every time. Today's latest is that they paid a much reduced deposit into A bank account - sadly NOT my daughters, but her flatmate!! I've never come across such incompetence and downright unprofessional behaviourin my life. They also took .obey for cleaning, clan.I vcarpets were new last year when my daughter moved in - I helped her move and I can assure anyone interested that that is a joke! The living room carpet was filthy, as was the flat generally: I know this because I cleaned it! I would appeal to prospective tenants to take million s of photos and keep a very close eye on rent amounts paid and when - my daughter was also accused of missing some months' rent by one member of staff only to be told later same day that this was not the case. Go somewhere else if hoh want a rental in Belfast.
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By : Paul Nicholas
Oct 13, 2014Why let the truth spoil a good story ? All tenants are provided with a rent book and an inventory of furnishings to avoid and confusion and disputes during or after their tenancy we always recommend...
As a student I have dealt ...
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1 Star Review
By : 'Antrim27'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
Sep 2, 2014
People found this helpful3
As a student I have dealt with a few landlords in Belfast and have always had positive things to say about them and I treat properties I rent well and clean every other day to keep them in good condition for the landlord. I would pay my rent three months in advance every time and the last two times ... Read Full Review
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Antrim27 said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 2nd Sep 2014
As a student I have dealt with a few landlords in Belfast and have always had positive things to say about them and I treat properties I rent well and clean every other day to keep them in good condition for the landlord. I would pay my rent three months in advance every time and the last two times I did they hounded me and my flatmates in the third month and complained that I didn't pay my rent. This would be passed around different staff memebers, they always said they would contact me back and they never did and never responded to emails. When you finally got talking to the right person both times they claimed they didn't know how it became a problem because they had actually got record of my payment. This happened twice and just proved their record keeping and communication or shocking. Also, our move-out date was the end of June and it is now September and there is STILL no sign of our deposit being given back. We have all rang and the communication is terrible and we have been told no valid reason why it should'nt be given back. When we moved in last summer the place was absolutley disgusting and no attempt had been made to clean it but I don't usually like to complain so I cleaned it top to bottom myself. There were CONSTANTLY men coming in and out of our house a lot of which we had to ask for because things all over the house were breaking and it would still take a number of requests for them to send someone, but a lot of the time we got a phonecall the morning of saying a man would be in our house and sometimes not at all. I really can't complain enough about this landlord so shockingly ran and I would advise anyone to AVOID. Like I said have always got on the very best with other estate agents and never experienced such problems until mcGeowns.
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By : Paul Nicholas
Sep 4, 2014We do not have a member of staff called Aghagallon Aghagallon nor are we aware of any outstanding return of deposits ? If the anonymous individual would like to provide their name & address we...
I arranged a viewing with ...
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5 Star Review
Paul
Sinead
By : 'John'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : BT9
Jun 23, 2014
People found this helpful1
I arranged a viewing with McGeowns and was showed around a property on the Lisburn Road. The property did not suit and Paul took the time to find out my requirements and recommend other suitable properties in the area. I was not able to view that day as 24 hours notice was required to current ... Read Full Review
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John said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 23rd Jun 2014
I arranged a viewing with McGeowns and was showed around a property on the Lisburn Road. The property did not suit and Paul took the time to find out my requirements and recommend other suitable properties in the area. I was not able to view that day as 24 hours notice was required to current tenants. In the end I found my ideal home and proceeded with an application. Sinead talked me though the whole application process which took 3 -4 days to complete. I am now in my new home and very happy with the service received.
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Very Dissappointing, Poor ...
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1 Star Review
By : 'Bebeto'
Branch : Belfast, 437 Lisburn Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BT9
Jun 3, 2014
People found this helpful3
Very Dissappointing, Poor Communication, I had to constantly chase for updates, they made a lot of assumptions instead of doing basic due dilligence. They didn't follow things through and left a lot of loose ends and unanswered questions... All in all a pretty awful service... Avoid, there are ... Read Full Review
What agent could do to change your mind?
Staff need to treat every sale as a project which needs to be managed to completion.
Comments (1)Very Dissappointing, Poor Communication, I had to constantly chase for updates, they made a lot of assumptions instead of doing basic due dilligence. They didn't follow things through and left a lot of loose ends and unanswered questions...
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Bebeto said about Daniel McGeown & Company
Services : Sales( As a Vendor )Date: 3rd Jun 2014
Very Dissappointing, Poor Communication, I had to constantly chase for updates, they made a lot of assumptions instead of doing basic due dilligence. They didn't follow things through and left a lot of loose ends and unanswered questions...
All in all a pretty awful service...
Avoid, there are much better options...
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By : T
Jun 24, 2014Good Afternoon I have read your review that has been posted on our website. I am very curious to know what property this was regarding and the staff member. As an agent we always endeavour to make...
Excellent experience with ...
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5 Star Review
Paul
Sinead
By : 'Jennifer'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BT9
Apr 23, 2014
People found this helpful0
Excellent experience with McGeown's it was my first time letting a property so it was all pretty new to me. I called in off the street when I first started looking. The Lady at reception was very helpful and booked me in for several viewings for the next day as they stated they needed to give 24 ... Read Full Review
Comments (0)Excellent experience with McGeown's it was my first time letting a property so it was all pretty new to me. I called in off the street when I first started looking. The Lady at reception was very helpful and booked me in for several viewings for the next day as they stated they needed to give 24 hours notice to current tenants I found this interested for tenants. Within 24 hours I had my new place lined up.
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Jennifer said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 23rd Apr 2014
Excellent experience with McGeown's it was my first time letting a property so it was all pretty new to me. I called in off the street when I first started looking. The Lady at reception was very helpful and booked me in for several viewings for the next day as they stated they needed to give 24 hours notice to current tenants I found this interested for tenants. Within 24 hours I had my new place lined up.
Really happy with the over all experience and would highly recommend them.
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So wish I had read these ...
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1 Star Review
Daniel
By : 'Where's'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT7
Feb 26, 2014
People found this helpful3
So wish I had read these reviews about this agent before I gave any money to them. Yes I am another tenant who is now waiting 2 months for my deposit back. McGeowns are a joke and no one should ever do business with them..... They have no excuse for not returning by deposit and now I am seeking ... Read Full Review
Comments (1)Was this helpful?:
Where\'s my money???? said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 26th Feb 2014
So wish I had read these reviews about this agent before I gave any money to them. Yes I am another tenant who is now waiting 2 months for my deposit back. McGeowns are a joke and no one should ever do business with them..... They have no excuse for not returning by deposit and now I am seeking legal advice. So be warned and STAY CLEAR. I would love a reply, but I am sure it would just be that the accountant is not in the office!!!! JOKE.
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By : Caroline S
Mar 28, 2014I agree. They seem really dreadful. Went to see a house today Friday. Bloke turns up late, unprofessional, double booked, no information, jumped up hood in suit or suit on a hood. Who honestly in...
A common theme but absolute ...
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1 Star Review
By : 'Disappointed'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT
Feb 22, 2014
People found this helpful0
A common theme but absolute worst estate agents ever. The accountant isn't in today/ the accountant will be back later this afternoon all common excuses. Property dirty when moved in, spotlessly left, said deposit would be returned however still no deposit. Absolute thieves- way are these people ... Read Full Review
What agent could do to change your mind?
Returned the deposit like they said they would!
Comments (0)Was this helpful?:
Disappointed said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 22nd Feb 2014
A common theme but absolute worst estate agents ever. The accountant isn't in today/ the accountant will be back later this afternoon all common excuses. Property dirty when moved in, spotlessly left, said deposit would be returned however still no deposit. Absolute thieves- way are these people still allowed to operate in the industry?? Stay away!!! I love how the estate agent chooses not to reply to any comments re deposits not being returned.... Go on reply I dare you!!
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Tried to arrange a viewing ...
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2 Star Review
Paul
By : 'M'
Branch : Belfast, 437 Lisburn Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : BT9
Feb 5, 2014
People found this helpful0
Tried to arrange a viewing after 6pm I was only in NI overnight. As I work for an Airline I had a minimum rest nightstop in Belfast arriving at 1720 & departing early the next morning at 0740. Agent was not at all accommodating & I consider this to be exceptionally bad customer ... Read Full Review
What agent could do to change your mind?
Be more flexible - not all buyers are available to do viewings Monday - Friday 9-5.
Comments (0)Tried to arrange a viewing after 6pm I was only in NI overnight. As I work for an Airline I had a minimum rest nightstop in Belfast arriving at 1720 & departing early the next morning at 0740.
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M Corser said about Daniel McGeown & Company
Services : Sales( Prospective Vendor/Buyer )Date: 5th Feb 2014
Tried to arrange a viewing after 6pm I was only in NI overnight. As I work for an Airline I had a minimum rest nightstop in Belfast arriving at 1720 & departing early the next morning at 0740.
Agent was not at all accommodating & I consider this to be exceptionally bad customer service.
If I were a client selling a property through this agent I would be really unhappy at loosing a potential cah buyer.
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The experience we've had ...
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1 Star Review
By : 'Damian'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
Aug 26, 2013
People found this helpful3
The experience we've had with McGeowns Estate agents is absolutely atrocious. This ranged from a number of problems we had throughout the tenancy, to getting our deposits back after we had moved out. To begin, when we moved in, the house was filthy. We had to scrub it ourselves to get it ... Read Full Review
What agent could do to change your mind?
They could have been more helpful throughout our tenancy, instead of fobbing us off and making us wait. Mold on walls in a house with two out of three residents having asthma is not good, and the fact that they didn\'t seem to care was concerning.
Comments (0)The experience we've had with McGeowns Estate agents is absolutely atrocious. This ranged from a number of problems we had throughout the tenancy, to getting our deposits back after we had moved out.
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Damian McGill said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 26th Aug 2013
The experience we've had with McGeowns Estate agents is absolutely atrocious. This ranged from a number of problems we had throughout the tenancy, to getting our deposits back after we had moved out.
To begin, when we moved in, the house was filthy. We had to scrub it ourselves to get it clean, which I wouldn't have minded if they hadn't called us after we moved out to say the house was in no fit state to be rented out again and we'd need to go back and clean it.
Then through out the tenancy we had a number of problems with damp. One of the bedrooms was nearly covered with black mold. It took a number of weeks of calling Daniel McGeown & Co and taking pictures of what was there to come to the house (only 2 minutes away) to see the extent of the mold and do something about it. The rest of the problems through out the tenancy were also regarding mold in the same bedroom. They blamed us for this, saying that clothes were drying in the bedroom. This was not the case, the room was only used by the occupant to sleep in.
There was one additional problem where the pipe leading from the toilet to the sewer broke, just outside and above the back door. We called to try and get a handyman out to fix it and the response was "We'll see what we can do, can you go without using the toilet over the weekend?" After complaining some at them, we managed to get someone out within the hour to provide a temporary fix as he didn't have the correct material to fix properly.
The last problem we had was at the end of the tenancy. We cleaned the property, cleaned the carpets, the fridge, the cupboards... everything. Two days after we moved out I received a text message from my house mate saying McGeowns had said the house was in no fit state to be rented again and would need to be cleaned. We went back to clean the house, just to ensure our deposits were returned in full and on time. This again proved not to be the case. We found dirty foot prints in the shower, which we had already cleaned, mud and dirt tracked into the hallway which we had already cleaned.
We have been moved out of the property for 2 months now. The estate agents have 28 days to return a deposit with any subtractions included and they still have not returned this to us. We have now been calling on a nearly daily basis to try and get an update and they continue to say that "it's with the accountant, there's nothing we can do"
Overall, I am absolutely disgusted by the service received from this company. I would strongly suggest that anyone who is considering getting a property with themselves take another look around the market.
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Useless. In competent ...
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1 Star Review
By : 'anom'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW6
Jul 29, 2013
People found this helpful0
Useless. In competent thieves. trying everything they can to keep money that should be rightfully returned. had one month left on my contract , yet they changed the coding on my key thus not allowing me to open the electric doors. WHILST I STILL RIGHTFULLY LIVED THERE FOR A FURTHER MONTH! Have ... Read Full Review
What agent could do to change your mind?
terrible. never once helpful. very rude. havent repaid my rightful deposit. which states 28 working days. any opportunity to take money. ignore emails. ignore phone calls. couldnt give me keys on first or second week! disabled my keys after still living there for one more month!! useless. thieves. and ignorant.
Comments (0)Useless. In competent thieves. trying everything they can to keep money that should be rightfully returned.
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anom said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 29th Jul 2013
Useless. In competent thieves. trying everything they can to keep money that should be rightfully returned.
had one month left on my contract , yet they changed the coding on my key thus not allowing me to open the electric doors. WHILST I STILL RIGHTFULLY LIVED THERE FOR A FURTHER MONTH!
Have ignored several emails asking about deposit.
i have a sheet that says i will be returned my deposit within 28 working days. in black and white.
im so angry about their treatment and incompetence that come day 29. legal action will be took from me!
:)
its up to them. they shot themselves in the foot giving me a statement that i will receive my deposit if they are looking to try and keep it.
they can give me my money back....or face paying even more back to me and facing a fine or potential legal action :)
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Avoid this estate Agents!!! ...
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1 Star Review
Tom
By : 'T_Duffy'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
Mar 13, 2013
People found this helpful3
Avoid this estate Agents!!! These people are complete thieves, they will and have tried every trick in the book to to steal your deposit! Coupled with the fact that they are arrogant, pushy and completely ignorant to deal with on the phone. I've had nothing but trouble with them and what should ... Read Full Review
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T_Duffy said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 13th Mar 2013
Avoid this estate Agents!!! These people are complete thieves, they will and have tried every trick in the book to to steal your deposit! Coupled with the fact that they are arrogant, pushy and completely ignorant to deal with on the phone. I've had nothing but trouble with them and what should have been a easy forward experience has turned into a complete nightmare - take my advice and use someone else.
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I wish I was one of the ...
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1 Star Review
By : 'Belfast89'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
Dec 2, 2012
People found this helpful2
I wish I was one of the fortunate ones who only had to wait a month for their deposit. It took McGeowns 3 months to work mine through their accounts. Furthermore I am still waiting for the remaining £50 I am owed- FIVE months and almost two weeks later. Have found them to be the most ... Read Full Review
Comments (0)I wish I was one of the fortunate ones who only had to wait a month for their deposit. It took McGeowns 3 months to work mine through their accounts. Furthermore I am still waiting for the remaining £50 I am owed- FIVE months and almost two weeks later.
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Belfast89 said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 2nd Dec 2012
I wish I was one of the fortunate ones who only had to wait a month for their deposit. It took McGeowns 3 months to work mine through their accounts. Furthermore I am still waiting for the remaining £50 I am owed- FIVE months and almost two weeks later.
Have found them to be the most unprofessional, lazy and infuriating people that I've ever dealt with.
A quick rundown of my *most recent* problems with McGeowns:
* They have read me the exact same script each one of the 14 times I have called in the past couple of months. "The accountant is working on it, it'll be with you shortly".
* I have been told by a member of staff to "call back on Monday". Called back on Monday to find the member of staff had gone on holiday for a week, and I would have to wait.
* I have been told to call back at a specified time to speak to the accountant. Called back and was told that it's not possible to talk to the accountant, and to wait another 4 days.
* I have written a polite, detailed letter requesting clarification on the situation to McGeowns. Nearly three weeks later, the letter remains completely *ignored*.
Issue still not resolved....
In summary, I would advise any students/ freshers/ prospective customers to avoid McGeowns completely if they have any desire to get their deposits/ rebates returned to them without a several month struggle. Not worth bothering with.
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They are so bad if I could I ...
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1 Star Review
By : 'Unhappy'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Oct 24, 2012
People found this helpful0
They are so bad if I could I wouldn't even give them one star! The worst estate agent I have ever dealt with! We moved out of the property in June 2012 and we only today October 2012 got our deposit back today!!! First they said they had sent out the cheque to our address then we rang ... Read Full Review
What agent could do to change your mind?
By having better customer service!!
Comments (0)They are so bad if I could I wouldn't even give them one star! The worst estate agent I have ever dealt with!
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Unhappy Bunny said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 24th Oct 2012
They are so bad if I could I wouldn't even give them one star! The worst estate agent I have ever dealt with!
We moved out of the property in June 2012 and we only today October 2012 got our deposit back today!!! First they said they had sent out the cheque to our address then we rang saying we had not received it. They said they will instead send us the money by bank transfer. Twice they tried to sent it... apparently!! We never received it any of those times.
I rang and made a formal complaint which did not make any difference!!! I am still waiting for a apology!!! The staff are all unbelievably RUDE!!
And also was told we would get a callback numerous times to sort out the deposit matter. I don't think they understand the word CALLBACK!! As we never got one!!
So in the end we went all the way up to the agency to ask them about this. They had apparently got the bank account details wrong and that we would get the money tomorrow.
And at last after 4MONTHS we finally got our money back!!!
Never ever will I EVER use this useful estate agency again!! They are horrendous!!!
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Before I moved in, on the ...
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1 Star Review
By : '"Your'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Sep 28, 2012
People found this helpful1
Before I moved in, on the viewing day I noticed the mildew in the toiled so I pointed that to the agent and I was immediately reassured that it will be removed before I move in, also the carpets was not hovered (You could see lumps of dust in the corners) and there was litter in the bedroom . ... Read Full Review
What agent could do to change your mind?
I just want my deposit back and never hear or see the \"McGeowns\" name again.
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"Your dog would love to live there" said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 28th Sep 2012
Before I moved in, on the viewing day I noticed the mildew in the toiled so I pointed that to the agent and I was immediately reassured that it will be removed before I move in, also the carpets was not hovered (You could see lumps of dust in the corners) and there was litter in the bedroom . Another problem was the oven- it broke 1 month before I left the property and during that month a technician has come 3 times and tried to repair the oven but without a success. 1 month after I moved out of the house, I contacted the present tenants to check if there was any mail left; I used this opportunity to ask whether the oven has been repaired, but I was soon to learn that it has not been. The man called Tim responsible for the house, "self-employed" as he explained every time I had a displeasure of talking to him was rude and lied to me that he "attempted" contacting me leaving voice mails about the deposit. The problem was that I never had a missed call from him or received above mentioned voice mails as these are not activated on my phone. I have left the house on the 31st of August and was told that the deposit is going to be returned within 28 days, today 28th of September, the deposit is still not returned. Between those two dates on the 16th of September I was contacted by the mentioned above Tim that the bank details were missing from their records and they are unable to process the transfer (even though I provided those details on the day that I have left the house). I had to bother myself to go to the agency to make sure that it is there (written in by my hand). It is a pity that we learn how bad the company is afterwards, with devastating results, I would strongly suggest if anyone has a problem with them- contact the citizen advise bureau or if You are a student- the student union and show Your case to them. I cannot understand how this company is still running and has not been brought to justice.
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There seems to be a recurring ...
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1 Star Review
By : 'All'
Branch : Belfast, 437 Lisburn Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Jul 5, 2012
People found this helpful1
There seems to be a recurring theme of Daniel McGeown not returning deposits to tennants. I find myseld now in the same position. Its been over a month and still no deposit - numerous phone calls asking for an update and promises of a call back from the phamtom accountant. Avoid this ... Read Full Review
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All I want for christmas is my deposit back said about Daniel McGeown & Company
Services : Letting( As a Tenant )Date: 5th Jul 2012
There seems to be a recurring theme of Daniel McGeown not returning deposits to tennants. I find myseld now in the same position. Its been over a month and still no deposit - numerous phone calls asking for an update and promises of a call back from the phamtom accountant. Avoid this agent!
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