Helmores
4.9/5, 757 reviews
99% recommended
97% sales valuation accuracy
97% sales fee satisfaction

Property Features

Helmores Estate Agents are a forward thinking, hardworking, national award winning independent firm based in heart of Devon having been in property for over 300 years. The business was started in 1699 and has been handed down from father to son for 3 centuries. Today, we offer a very wide range of property ... show more Helmores Estate Agents are a forward thinking, hardworking, national award winning independent firm based in heart of Devon having been in property for over 300 years. The business was started in 1699 and has been handed down from father to son for 3 centuries. Today, we offer a very wide range of property services from our large High Street offices including property sales and valuations, land & planning services, new homes, and a large rental department. We are the top selling agent in our area, and we have sold more properties in Crediton and surrounds than all the other local estate agents put together! We were voted The Sunday Times Estate Agency of the Year in 2013, 2014 and 2015 for Best Single Office in the South West. In 2014 we also won bronze awards for Best Agent to Work for and Best Innovation.
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Latest Reviews

 View all Reviews 757
1st Apr 2021
reviewed by 'Jan Hole'
“Jonathan at Helmore's helped make a very stressful move bearable !After 13 months from placing our property on the market with ......”
14th Feb 2021
reviewed by 'Melanie'
“We have bought and sold many times over the years but have never dealt with such a friendly honest group ......”
21st Dec 2020
reviewed by 'LJ'
“I had the displeasure of renting via Helmores for 2 years; they were incompetent at best. I was left living in ......”
21st Feb 2020
reviewed by 'Jessica'
“With buying my first home I really didn't know what to expect as I had never done it before. However ......”
13th Feb 2020
reviewed by 'Amy'
“HUGE thanks to the team, especially Jonathan- Nothing was too much for him to do to make my house purchase ......”
29th Nov 2019
reviewed by 'Mr'
“This was by far the most challenging and stressful house sale I have experienced in over 25yrs as a homeowner. ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £28,500 £2,450,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
30 0 86 2 334 2 296 1 6 0
Areas covered
  • EX17
  • Devon
  • EX16
  • EX18
  • EX19
  • EX20
  • EX1
  • EX2
  • EX4
  • EX5
  • EX6
Address

111-112 High Street
Crediton
Devon
EX17 3LF
01363777999

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS DPS The Guild Move With Us
Rankings
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Latest Properties

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“Very helpful and polite staff when telephoning and dealing with ......”

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Feb 14,2017
Minithumbup
Staff profile picture
James
By: 'Karen'
Feb 14,2017
0 people found
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Very helpful and polite staff when telephoning and dealing with my property sale. All calls and queries resoonded to quickly . All questions followed up....
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Very happy with fees agreed.
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“From viewing the property I was interested in to sorting ......”

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Feb 13,2017
Minithumbup
By: 'Vikki'
Feb 13,2017
0 people found
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From viewing the property I was interested in to sorting out a few issues for me, Mike and Gill have been very supportive and always happy to help in any situation. It's been lovely to be able to contact either of them at any time ...
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“Loren was very pleasant and helpful at all times, and ......”

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Feb 11,2017
Minithumbup
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Loren
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Ian
By: 'Laurence'
Feb 11,2017
0 people found
this helpful
Loren was very pleasant and helpful at all times, and even visited the property in my absence to check on some repairs that had been carried out. She provided regular updates/information on the progress of the tansaction and was very helpful. Ian was also ...
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Comment on agent fees
Once I negotiated the fees down to a reasonable level I was happy with the fees charged
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“I received informed and professional advice from Rob about my ......”

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Feb 02,2017
Minithumbup
By: 'Hannah'
Feb 02,2017
0 people found
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I received informed and professional advice from Rob about my properties at the beginning of the lettings process two years ago and subsequently my dealings have been with Beth and now Mike and Gill in the finding of tenants and managing the properties. Mike and ...
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“I cannot speak highly enough of Loren. She is polite, ......”

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Feb 02,2017
Minithumbup
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Loren
By: 'Lucinda'
Feb 02,2017
0 people found
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I cannot speak highly enough of Loren. She is polite, gives the best service it's possible to give and remains a calming influence in a stressful situation. Helmores are first class and I would not hesitate to recommend their services. Thanks Loren....
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“A huge thank you to Loren for al the time ......”

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Jan 30,2017
Minithumbup
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Loren
By: 'Antoinette'
Jan 30,2017
0 people found
this helpful
A huge thank you to Loren for al the time and effort over the past 3 months with helping us buying our first home. You have been a constant support during this period. Always extremely friendly and very professional. We can highly recommend Helmores in Crediton....
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“For many years we have used Helmores. The tireless effort ......”

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Jan 27,2017
Minithumbup
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Loren
By: 'Mike'
Jan 27,2017
0 people found
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For many years we have used Helmores. The tireless effort that goes into improving their service is a real credit to them. We particularly on this occasion had a fantastic service from Ian, Rona, Loren and Amy. It's always reassuring whilst we are stressing about ...
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Comment on agent fees
For the service and quality the fees we paid can certainly be justified
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“I have sold four properties in the past 14 years and ......”

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Jan 23,2017
Minithumbup
By: 'Carol'
Jan 23,2017
0 people found
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I have sold four properties in the past 14 years and each sale was handled by Helmores. I think the fact that I returned to Helmores evry time speaks for itself. I don't believe you would find a better agency in the area. Helmores are always ...
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Comment on agent fees
Reasonable and made clear from the beginning of the transaction.
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“I was first drawn to Helmores by their lack of ......”

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Jan 18,2017
Minithumbup
By: 'Mr'
Jan 18,2017
0 people found
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I was first drawn to Helmores by their lack of rip-off fees. Whilst other estate agents were wanting hundreds of pounds upfront to get moved in to a rented property, Helmores has one flat, transparent and affordable fee. I met Mike Thierens at the property ...
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Comment on agent fees
Good - transparent, reasonable and very affordable
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“Loren has been excellent, especially during a long & complex exchange. ......”

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Jan 17,2017
Minithumbup
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Loren
By: 'Mrs'
Jan 17,2017
0 people found
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Loren has been excellent, especially during a long & complex exchange. Without her help, I am sure it would have taken a lot longer! We have always found her very supportive, positive & efficient. Thank you....
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Comment on agent fees
Good, they were open to negotiation!
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“Efficient and friendly service from the lettings department. Many thanks. ......”

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Jan 17,2017
Minithumbup
By: 'PatrickC'
Jan 17,2017
0 people found
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Efficient and friendly service from the lettings department. Many thanks. If the full management of our property continues as efficiently I will be well pleased....
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Comment on agent fees
Good
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“Great service from these lovely ladies at Helmores. Through no ......”

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Jan 06,2017
Minithumbup
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Loren
By: 'DevonshireDumpling'
Jan 06,2017
0 people found
this helpful
Great service from these lovely ladies at Helmores. Through no fault of Helmores, our property sale and purchase has not been as straightforward as we would have liked - more like a rollercoaster at times - but Loren and Rona and the rest of the ...
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Comment on agent fees
We would have loved to have paid less (who wouldn't?!) but they achieved a sale where another (cheaper) agent had failed and are competitively priced compared with other High Street agents.
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“James has been extremely helpful from beginning to end. His ......”

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Jan 04,2017
Minithumbup
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James
By: 'Victoria'
Jan 04,2017
0 people found
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James has been extremely helpful from beginning to end. His approachable yet professional manner shone through and we would certainly recommend James and Helmores as a company to anybody considering a move....
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“Amazing. So helpful and quick to deal with anything. Always ......”

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Dec 22,2016
Minithumbup
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Loren
By: 'Ben'
Dec 22,2016
0 people found
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Amazing. So helpful and quick to deal with anything. Always on the case and made it all happen that much easier. Many many thanks...
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“Loren has been awesome. She was the glue that tied ......”

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Dec 21,2016
Minithumbup
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Loren
By: 'Bakers'
Dec 21,2016
0 people found
this helpful
Loren has been awesome. She was the glue that tied all of the elements together, beat up the solicitors, chased who needed chasing and made the whole process less stressful than it could have been. All in the week before xmas! We are very appreciative....
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“Purchase through Helmores, kept informed throughout the process, all questions ......”

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Dec 16,2016
Minithumbup
By: 'Arabella'
Dec 16,2016
0 people found
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Purchase through Helmores, kept informed throughout the process, all questions answered promptly, liaised with both sets of solicitors to keep the purchase moving. Always able to help, friendly and approachable....
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“Loren has been extremely helpful, cooperative and approachable.She has ......”

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Dec 16,2016
Minithumbup
Staff profile picture
Loren
By: 'Jill'
Dec 16,2016
0 people found
this helpful
Loren has been extremely helpful, cooperative and approachable. She has kept me up to date with my sale from beginning to end and managed to achieve over the asking price. I would recommend her in particular and Helmores as a company to anybody considering a ...
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Comment on agent fees
Fair
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“I was relocating for work to a rental property and ......”

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Dec 14,2016
Minithumbup
By: 'Matt_D'
Dec 14,2016
0 people found
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I was relocating for work to a rental property and the team couldn't of been more accommodating, viewings suited my challenging timing windows and the actual process from viewing to moving in was seamless and very reasonable!! I couldn't of been happier!...
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Comment on agent fees
Most reasonable agent I came across for fees, one simple catch all fee made the costs very transparent.
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“I purchased a BTL property through Helmores. Throughout the process ......”

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Dec 14,2016
Minithumbup
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Loren
By: 'Barry'
Dec 14,2016
0 people found
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I purchased a BTL property through Helmores. Throughout the process Lorna kept me informed of the vendors situation and diligently followed the purchase process with myself to ensure that we were all in phase. She was pleasant, polite and business-like throughout. Lorna upheld the standard ...
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“Lauren was very good to deal with during my property ......”

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Dec 11,2016
Minithumbup
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Loren
By: 'simon'
Dec 11,2016
0 people found
this helpful
Lauren was very good to deal with during my property search. quick to get in touch when something came to the market. when the right one came up she was very helpful to secure it for me also achieving the price the vendor was happy ...
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Comment on agent fees
good,fair fees
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“Very professional and efficient service. Always contacted when they said ......”

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Dec 09,2016
Minithumbup
By: 'Achala'
Dec 09,2016
0 people found
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Very professional and efficient service. Always contacted when they said they would. Would highly recommend to prospective buyers. Thank you Helmores....
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“I cannot thank Helmores enough, from my first meeting with ......”

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Dec 08,2016
Minithumbup
By: 'DAWN'
Dec 08,2016
0 people found
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I cannot thank Helmores enough, from my first meeting with Rob, then afterwards all my dealings with Mike. I found Mike friendly, very helpful and I felt he would go out of his way to help me. It was our first time at renting a ...
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Comment on agent fees
Fees were very fair.
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“Helmores have two excellent staff members to deal with, which ......”

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Dec 08,2016
Minithumbup
By: 'Leanne'
Dec 08,2016
0 people found
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Helmores have two excellent staff members to deal with, which were keen to help with any complications. They were both efficient and informative the whole way through the process....
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“really excellent service made me feel welcome and enjoyed moving ......”

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Dec 08,2016
Minithumbup
By: 'Gill'
Dec 08,2016
0 people found
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really excellent service made me feel welcome and enjoyed moving for the first time did not take long to get back to me and really happy with the results cheers guys :)...
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Comment on agent fees
really kind always smiling and helped me with my questions really good service :)
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“Having sold 5 properties with Helmores in the last year it ......”

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Dec 06,2016
Minithumbup
By: 'John'
Dec 06,2016
0 people found
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Having sold 5 properties with Helmores in the last year it has always been a positive experience. Rona stayed in contact throughout and was both professional and personable. Not the easiest thing to pull off successfully. Crediton and its surrounding areas belong to Helmores. Deservedly....
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Comment on agent fees
Fees as expected
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“Very helpful. Stayed in touch during the whole buying process, ......”

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Dec 05,2016
Minithumbup
By: 'great'
Dec 05,2016
0 people found
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Very helpful. Stayed in touch during the whole buying process, quickly responded and updated on progress. Professional and friendly. Can only recommend....
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“Helmores and, in particular, Amy have provided us with excellent ......”

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Dec 02,2016
Minithumbup
By: 'Matt'
Dec 02,2016
0 people found
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Helmores and, in particular, Amy have provided us with excellent service throughout our purchase. Amy was always responsive and frequently more informative about what was happening within the chain than the agents who sold our house. Amy has helped us obtain our 'forever' home and ...
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“Phil was our first contact and his customer friendly attitude ......”

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Dec 01,2016
Minithumbup
By: 'Ken'
Dec 01,2016
0 people found
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Phil was our first contact and his customer friendly attitude convinced us to use Helmores. He kept in touch all the months until the buyer appeared. Amy took over the subsequent negotiations and has been very helpful and positive. Helmores has excellent and exceedingly polite ...
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Comment on agent fees
Very fair
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“Have allways used hellmores for both buying and selling good ......”

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Dec 01,2016
Minithumbup
By: 'Dee'
Dec 01,2016
0 people found
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Have allways used hellmores for both buying and selling good local knowledge and skills.Thank you Rona Amy and James for going the extra miles.All ways chase things up and get back to us...
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Comment on agent fees
Average
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“Amy was right 'on the case' throughout the whole process. ......”

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Dec 01,2016
Minithumbup
By: 'Andrew,'
Dec 01,2016
0 people found
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Amy was right 'on the case' throughout the whole process. We are absolutely delighted with our new home. The whole process was smooth from start to finish and we completed the purchase right on the target date as requested by the vendors right from the ...
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Staff picture Loren
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Staff picture Ian
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Staff picture Becky
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Staff picture George Clover
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Staff picture Rob
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Staff picture Jonathan
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Staff picture Beth
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to us. The staff and partners take all complaints seriously. Should it need to be escalated, our full complaints procedure will be made available on request.
Last updated at 10:18 AM 08/01/2016 by George Clover

Awards won by Helmores

Regional Awards won by Helmores

Individual Branch Awards

Crediton, EX17



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