Manchester City Centre, Manchester, M3
4.7/5, 1375 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 71 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Extremely impressed with ascend properties. Very professional and I will ......”

Share on :
Apr 20,2015
Minithumbup
By: 'Sheree'
Apr 20,2015
0 people found
this helpful
Extremely impressed with ascend properties. Very professional and I will be recommending them to friends & family in the future. Efficient & very helpful....
read full review
Was this helpful? Yes

“Our viewing with Ascend Properties was an excellent experience. We ......”

Share on :
Apr 19,2015
Minithumbup
Robert
By: 'Joel'
Apr 19,2015
0 people found
this helpful
Our viewing with Ascend Properties was an excellent experience. We were shown the entire flat, pointing out all of the features and necessary maintenance required for the flat, so we knew exactly what was going to be in our new flat after renovations and maintenance. ...
read full review
Comment on agent fees
Agent fees were reasonable, no complaints.
Was this helpful? Yes

“I have got to say this is the most officent ......”

Share on :
Apr 13,2015
Minithumbup
By: 'Kyle'
Apr 13,2015
0 people found
this helpful
I have got to say this is the most officent service I have recived when arranging a viewing right through to making an offer for an appartment. I'm not going to mention any names, however what some would call a high end letting agents in ...
read full review
Comment on agent fees
I have no complaints with the fee I paid, I feel with the service I recived the agency are undercutting themselves
Was this helpful? Yes

“Ascend properties have made my search looking for my apartment ......”

Share on :
Apr 13,2015
Minithumbup
By: 'Ana'
Apr 13,2015
0 people found
this helpful
Ascend properties have made my search looking for my apartment a lot easier than what I thought it could be. I requested to view a certain apartment I was interested in and they were able to book me in for a viewing the following day. ...
read full review
Was this helpful? Yes

“Both Rob who showed me around the property and the ......”

Share on :
Apr 10,2015
Minithumbup
Robert
By: 'CallumHawes'
Apr 10,2015
0 people found
this helpful
Both Rob who showed me around the property and the other members of staff at Ascend really assisted out move. Rob was very friendly and seemed genuinely interested in finding us the correct property. He had excellent knowledge of the property we were trying to ...
read full review
Comment on agent fees
Rob did make an error with regards to the deposit amount, however it was only ‚£50 difference and did apologise for this.
Was this helpful? Yes

“I was looking for a property in Manchester for quite ......”

Share on :
Apr 10,2015
Minithumbup
Robert
By: 'Marloes'
Apr 10,2015
0 people found
this helpful
I was looking for a property in Manchester for quite some time and it frustrated me that none of the agencies replied to me without one day or were not willing to let me view several properties on one day. With Ascend Properties, I did ...
read full review
Was this helpful? Yes

“Agent booked me in for a prompt appointment to view ......”

Share on :
Apr 08,2015
Minithumbup
By: 'Faheem'
Apr 08,2015
0 people found
this helpful
Agent booked me in for a prompt appointment to view the flat. I had a choice so he showed me the better flat first. Flat was fully furnished with brand new furnishings. Overall very happy....
read full review
Was this helpful? Yes

“This was my first experience in renting property. The staff ......”

Share on :
Apr 08,2015
Minithumbup
James Hardern
James Hardern
By: 'Luke'
Apr 08,2015
0 people found
this helpful
This was my first experience in renting property. The staff at Ascend Properties, were extremely helpful and understanding. No question was too much trouble, whether it was a simple question or not, it was answered. I would like to thank James, Amanda, Erin & Ashley for ...
read full review
Was this helpful? Yes

“The agent Ashley was really helpful and professional throughout the ......”

Share on :
Apr 07,2015
Minithumbup
By: 'Laurhy'
Apr 07,2015
0 people found
this helpful
The agent Ashley was really helpful and professional throughout the whole process in setting up the viewing. I must say that the property was well maintained in a good location with great transport link. I will surely use their services again in the future....
read full review
Was this helpful? Yes

“I met the agent bang on time outside the property. ......”

Share on :
Apr 06,2015
Minithumbup
By: 'David'
Apr 06,2015
0 people found
this helpful
I met the agent bang on time outside the property. Ashley showed me around all of the rooms and provided answers to all of the questions I asked. I was really happy with the level of customer service shown by Ashley and had no problems ...
read full review
Was this helpful? Yes

“As a first time renter, i felt all staff at ......”

Share on :
Apr 03,2015
Minithumbup
By: 'chelsea'
Apr 03,2015
0 people found
this helpful
As a first time renter, i felt all staff at Ascend were really welcoming, helpful and explained the process and requirements in order to rent a place very clearly and patiently. I felt i was provided with a professional friendly service by the estate agent ...
read full review
Comment on agent fees
The agent fees were reasonably priced and all information required was provided clearly, which made the process easy to understand and comprehend.
Was this helpful? Yes

“Ashley was very helpful and informative when showing us round ......”

Share on :
Apr 02,2015
Minithumbup
Robert
By: 'Lauren'
Apr 02,2015
0 people found
this helpful
Ashley was very helpful and informative when showing us round the house. He arrived before our scheduled time and was ready to welcome us in which gave us a good first impression (especially compared to another viewing we had where the estate agent from a ...
read full review
Was this helpful? Yes

“Ryan initially contacted us following a number of enquiries we ......”

Share on :
Mar 27,2015
Minithumbup
By: 'Alex'
Mar 27,2015
0 people found
this helpful
Ryan initially contacted us following a number of enquiries we made for properties in and around the Manchester City Centre area. He is extremely professional, is knowledgeable with each of the properties we viewed and we found him to be very efficient (he managed to ...
read full review
Comment on agent fees
Very fair
Was this helpful? Yes

“After experiencing various 'last minute cancellations' of viewings with other ......”

Share on :
Mar 27,2015
Minithumbup
By: 'Catherine'
Mar 27,2015
0 people found
this helpful
After experiencing various 'last minute cancellations' of viewings with other agents I was beginning to lose faith in ever finding a flat to rent. Then I found Ascend and Ryan. Ryan was very professional and provided me with all the information necessary to make a ...
read full review
Comment on agent fees
Very good value considering I nearly paid double for another application with another agent. Very satisfied.
Was this helpful? Yes

“I found the flat through Rightmove and I wrote an ......”

Share on :
Mar 25,2015
Minithumbup
By: 'Dorota'
Mar 25,2015
0 people found
this helpful
I found the flat through Rightmove and I wrote an enquiry to Ascend. I got an immediate response and we booked the viewing. The viewing went smoothly and Ryan showed me 2 flats as a opportunity to choose one of them. He provided lots of information ...
read full review
Was this helpful? Yes

“We were shown two properties in this block by Rob ......”

Share on :
Mar 24,2015
Minithumbup
Robert
By: 'Fliss88'
Mar 24,2015
0 people found
this helpful
We were shown two properties in this block by Rob Healy. He was extremely polite and helpful in showing us around both properties. He was extremely knowledgeable with details of both flats. We decided to take the ground floor flat and he has been nothing ...
read full review
Was this helpful? Yes

“Great service and helped find a clean property very polite ......”

Share on :
Mar 24,2015
Minithumbup
By: 'Jerry'
Mar 24,2015
0 people found
this helpful
Great service and helped find a clean property very polite and willing to help, showed us a range of properties which matched our needs...
read full review
Was this helpful? Yes

“Spoke to Rob, he made life very easy for us ......”

Share on :
Mar 20,2015
Minithumbup
Robert
By: 'Leanne'
Mar 20,2015
0 people found
this helpful
Spoke to Rob, he made life very easy for us and made the move from London to Manchester stress free!...
read full review
Was this helpful? Yes

“I enquired through the Rightmove website and received a very ......”

Share on :
Mar 20,2015
Minithumbup
Robert
By: 'Kathryn'
Mar 20,2015
0 people found
this helpful
I enquired through the Rightmove website and received a very prompt response from Rob via email. The viewing was arranged for the time I requested the next day and received a confirmation text with the property details and contact number... all very helpful. Rob was ...
read full review
Comment on agent fees
Although I proceeded with the tenancy, the fees set for this company are on the higher end!
Was this helpful? Yes

“8 of us are moving from London-Manchester and we have been ......”

Share on :
Mar 19,2015
Minithumbup
By: 'Emzot'
Mar 19,2015
0 people found
this helpful
8 of us are moving from London-Manchester and we have been put together in the same block which is great! Very helpful....
read full review
Was this helpful? Yes

“Spoke to Ryan, he accommodated us form London to Manchester, ......”

Share on :
Mar 19,2015
Minithumbup
By: '49Undefeated'
Mar 19,2015
0 people found
this helpful
Spoke to Ryan, he accommodated us form London to Manchester, made sure that they put all of us in the same block, all very smooth....
read full review
Was this helpful? Yes

“Ascend Properties were extremely helpful finding a number of properties ......”

Share on :
Mar 19,2015
Minithumbup
By: 'DJ'
Mar 19,2015
0 people found
this helpful
Ascend Properties were extremely helpful finding a number of properties to rent in Central Manchester. They listened to our requirements and provided us with a lot of help to find 4 flats, booking us in for viewings at very short notice. Great service...
read full review
Was this helpful? Yes

“I first spoke to Rob on behalf of my company ......”

Share on :
Mar 19,2015
Minithumbup
Robert
By: 'Ajay'
Mar 19,2015
0 people found
this helpful
I first spoke to Rob on behalf of my company as we were looking to relocate from London to Manchester for our new office. He sent over some really good properties that matched our criteria and on very short notice arranged for me and my ...
read full review
Was this helpful? Yes

“After being stood up my another letting company we got ......”

Share on :
Mar 18,2015
Minithumbup
Robert
By: 'Edie'
Mar 18,2015
0 people found
this helpful
After being stood up my another letting company we got chatting to Robert while he was waiting to show other potential tenants around a property - he gave us lots of valuable information about the property and the area, he then offered to show us ...
read full review
Was this helpful? Yes

“Ryan is very helpful, full of knowledge and excellent at ......”

Share on :
Mar 18,2015
Minithumbup
By: 'Kasha'
Mar 18,2015
0 people found
this helpful
Ryan is very helpful, full of knowledge and excellent at his job. Its a joy to deal with not only Ascend as a company but all staff are extremely helpful and nothing is to much trouble. Thank you again....
read full review
Was this helpful? Yes

“I contacted Ashley yesterday to discuss and book 3 flat viewings ......”

Share on :
Mar 18,2015
Minithumbup
By: 'Georgina'
Mar 18,2015
0 people found
this helpful
I contacted Ashley yesterday to discuss and book 3 flat viewings at City Link, Hessel Street, Salford. Luckily I was able to book the viewings for the next day. I received a call prior to the viewing to confirm I was still attending and was very ...
read full review
Was this helpful? Yes

“I visited the above property and was welcomed by Ashley. ......”

Share on :
Mar 17,2015
Minithumbup
By: 'Julian'
Mar 17,2015
0 people found
this helpful
I visited the above property and was welcomed by Ashley. He was very professional - made me feel at ease and showed the property thoroughly. He was very honest about the property and had a sense of humour. I will be happy to recommend Ashley ...
read full review
Was this helpful? Yes

“We have experienced outstanding service from Ascend. Ryan is extremely ......”

Share on :
Mar 16,2015
Minithumbup
Adam Stephenson
By: 'LF'
Mar 16,2015
0 people found
this helpful
We have experienced outstanding service from Ascend. Ryan is extremely professional, a pleasure to deal with and delivered on all his promises. He let our apartment in record time and made the whole process easy, convenient and pleasant. I cannot reccommend Ryan and his team ...
read full review
Comment on agent fees
We found the fees to be very reasonable, particularly taking into consideration the high level of service and attention to detail.
Was this helpful? Yes

“I have just recently viewed a property in the Swinton ......”

Share on :
Mar 13,2015
Minithumbup
Robert
By: 'Christopher'
Mar 13,2015
0 people found
this helpful
I have just recently viewed a property in the Swinton area with Robert Healy. From the moment I met Robert, he anticipated my needs as a prospective tenant and his product knowledge was excellent. Told me everything I needed to know, making sure all the ...
read full review
Was this helpful? Yes

“Viewed and secured the property on behalf of our daughter ......”

Share on :
Mar 11,2015
Minithumbup
Robert
By: 'MrsHP'
Mar 11,2015
0 people found
this helpful
Viewed and secured the property on behalf of our daughter who lived a long way out of the area but was relocating her job.The staff at Ascend were very helpful and understanding and gave us both relevant information via texts and emails and the ...
read full review
Was this helpful? Yes
Staff picture Robert
(331)
Staff picture Amanda Field
(45)
Staff picture Ardent
(42)
Staff picture Ektha Mehta
(35)
Staff picture Adam Stephenson
(26)
Staff picture Tom Billington
(23)
Staff picture Adam
(23)
Staff picture Lucy Sexton
(23)
No image available Katie
Staff picture Faye Newton
(19)
Staff picture Lucy Wakeland
(16)
Staff picture Ewan Rowe
(16)
Staff picture Lora Barker
(15)
Staff picture Fiona Trigg
(15)
Staff picture James Hardern
(9)
Staff picture Mark Lewin
(5)
Staff picture Eleanor Crockett
(4)
Staff picture Robyn Young
(3)
Staff picture Oliver Sacks
(2)
Staff picture Corey
(2)
Staff picture Nicole Moore
(1)
Staff picture Stephanie Bates
(1)
Staff picture Adam Mack
(0)
No image available Josh
(0)
No image available Henry
(0)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

Awards won by Ascend Properties, Manchester M3 4EN



Get in touch with

Ascend Properties

Branch - Manchester City Centre, Manchester, M3