Manchester City Centre, Manchester, M3
4.7/5, 1280 reviews
95% recommended
90% sales valuation accuracy
93% sales fee satisfaction
88% lettings valuation accuracy
87% lettings fee satisfaction
Ascend | Property for sale or rent | built on higher standards

“Extremely impressed with ascend properties. Very professional and I will ......”

Share on :
Apr 20,2015
Minithumbup
By: 'Sheree'
Apr 20,2015
0 people found
this helpful
Extremely impressed with ascend properties. Very professional and I will be recommending them to friends & family in the future.

Efficient & very helpful.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 88% 87% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 2 1113 62 19 0 23 0 32 3
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Spare yourself......”

Share on :
Apr 27,2021
Minithumbdown
Lora Barker
By: 'Candice De Bartolo'
Apr 27,2021
9 people found
this helpful
Do yourself a favour and do not do business with this agency. I have reported a water leak 6 months ago and they have still not fixed it. I have been calling and emailing but they use the excuse of "working from home" to not to ...
read full review
Was this helpful? Yes

“The Friendly and approachable atmosphere made......”

Share on :
Apr 26,2021
Minithumbup
Ektha Mehta
By: 'Alice p Marriott'
Apr 26,2021
0 people found
this helpful
The Friendly and approachable atmosphere made the viewing a pleasant experience. We were able to ask all the questions we wanted to and had ample time to look around the property....
read full review
Was this helpful? Yes

“Great communication and quick referencing, fr......”

Share on :
Mar 30,2021
Minithumbup
Amanda Field
Ektha Mehta
By: 'J.Lavery'
Mar 30,2021
0 people found
this helpful
Great communication and quick referencing, friendly and helpful team all round. I highly recommend Ascend as a letting agent for tenants...
read full review
Was this helpful? Yes

“Corey was great with the whole process, he wa......”

Share on :
Mar 30,2021
Minithumbup
By: 'Jake Robinson'
Mar 30,2021
0 people found
this helpful
Corey was great with the whole process, he was always there to help and replied very quickly. Made the process very easy and straight forward....
read full review
Was this helpful? Yes

“DONT USE - ridiculous deposit deductions - aw......”

Share on :
Mar 23,2021
Minithumbdown
Robyn Young
By: 'Ruairi'
Mar 23,2021
29 people found
this helpful
DONT USE - ridiculous deposit deductions - awful customer service I'm not one to leave a review, normally. I thought that it is needed to try and spare someone else the same experience. Up until now I have been lucky it seems with my landlords / ...
read full review
Was this helpful? Yes

“Ektha was very friendly and responsive throug......”

Share on :
Mar 22,2021
Minithumbup
Ektha Mehta
By: 'Joe'
Mar 22,2021
0 people found
this helpful
Ektha was very friendly and responsive throughout the entire application process. She answered any and all queries I had and made sorting the flat a breeze....
read full review
Was this helpful? Yes

“AMAZING service...”

Share on :
Mar 19,2021
Minithumbdown
Katie
Tom Billington
By: 'Millie'
Mar 19,2021
0 people found
this helpful
Katie Blackburn Was so friendly, helpful and assertive right from the start. Most estate agents we have dealt with never got back to us. Katie kept me informed and even called and emailed out of Hours to keep us updated. Not only was she helpful ...
read full review
Was this helpful? Yes

“Moving to Manchester...”

Share on :
Mar 19,2021
Minithumbup
Ektha Mehta
By: 'Karl'
Mar 19,2021
0 people found
this helpful
Ascend properties were able to help us find a great place in a location we were happy with very quickly. They had a great selection of properties available, and Ektha was so helpful throughout the process. She was able to provide answers to all of ...
read full review
Was this helpful? Yes

“Katie Blackburn...”

Share on :
Mar 18,2021
Minithumbup
By: 'Emma cliff'
Mar 18,2021
0 people found
this helpful
Katie Blackburn you have been very helpful even more than what I expected as I’ve not done this before I was t sure what to expect but you really help me and my friend so thank you so much...
read full review
Was this helpful? Yes

“The experience was really professional, with ......”

Share on :
Mar 18,2021
Minithumbup
Amanda Field
Katie
By: 'DR RABIA S KHAN'
Mar 18,2021
0 people found
this helpful
The experience was really professional, with good value and quality. The deposit is a bit high but the property is worth living in....
read full review
Was this helpful? Yes

“Helpful experience...”

Share on :
Mar 17,2021
Minithumbup
Katie
By: 'Amy Tilzey'
Mar 17,2021
0 people found
this helpful
Katie has been very helpful to me, she showed us around the apartment and was very nice and kept us very informed. She explained things well and had answers to all of our questions. If I had more questions I could always message her and ...
read full review
Was this helpful? Yes

“wooow what a great agency to deal with. I was......”

Share on :
Mar 13,2021
Minithumbdown
By: 'Safwan Hassan'
Mar 13,2021
0 people found
this helpful
wooow what a great agency to deal with. I was really pleased with Ascend service. the agent Ardent who viewed the property was such a nice person very provisional and responsive, he answered all the Questions and helped us with the offer process. within a ...
read full review
Was this helpful? Yes

“Very kind and professional...”

Share on :
Mar 12,2021
Minithumbup
Katie
By: 'SandraGuedes'
Mar 12,2021
0 people found
this helpful
Since the first minute Katie was very kind and profissional. For the first time since I have been in this process I really felt like she wanted to help me and that was amazing. The process was very simple, she was always available to answer ...
read full review
Was this helpful? Yes

“AVOID AT ALL COSTS!!!...”

Share on :
Mar 11,2021
Minithumbdown
Robyn Young
By: 'Dorian Bury'
Mar 11,2021
57 people found
this helpful
Every single problem takes weeks of constant emailing, calling and threatening legal and council action to get sorted. The move-in date was delayed because the epc certificate wasn't valid, we weren't informed of this until a day before we were supposed to collect the keys. ...
read full review
Was this helpful? Yes

“100% recommended...”

Share on :
Mar 10,2021
Minithumbup
Ektha Mehta
By: 'Veronica'
Mar 10,2021
0 people found
this helpful
Very nice and professional service. Ektha was incredibly helpful and even pulled a few strings to help us move in exactly when we needed. So much appreciated to find such nice support. Thanks a lot!...
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Mar 10,2021
Minithumbdown
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Mar 10,2021
Minithumbup
Katie
By: 'Beth'
Mar 10,2021
0 people found
this helpful
We spotted the property we were interested in and we were booked in for a viewing very quickly. Katie showed us around and answered all our questions and has been very attentive throughout the whole process....
read full review
Was this helpful? Yes

“The process has been incredibly quick and sea......”

Share on :
Mar 10,2021
Minithumbup
Katie
By: 'Megan'
Mar 10,2021
0 people found
this helpful
The process has been incredibly quick and seamless and Katie has been so helpful along the way! I always worry about the process of renting and how complicated it can be but everything was so smooth!...
read full review
Was this helpful? Yes

“Katie communicated with me via email and also......”

Share on :
Mar 09,2021
Minithumbup
Katie
By: 'Becca'
Mar 09,2021
0 people found
this helpful
Katie communicated with me via email and also phone calls regarding a range of properties at Empyrean when I enquired and provided an excellent service. She spent time answering a range of questions and helped me to choose a suitable apartment without bias, which I ...
read full review
Was this helpful? Yes

“Katie who showed us around was really warm an......”

Share on :
Mar 09,2021
Minithumbup
Katie
By: 'Maxine'
Mar 09,2021
0 people found
this helpful
Katie who showed us around was really warm and friendly and made us feel very at ease! She's the nicest person I've had show me a flat so deffo 5 stars from me. She's also been very helpful with letting us know the next steps in ...
read full review
Was this helpful? Yes

“Couldn't of been better. Super fast and simple...”

Share on :
Mar 02,2021
Minithumbup
Katie
By: 'Glyn'
Mar 02,2021
0 people found
this helpful
Couldn't of been better. Fast response to viewing request, and then the whole process was super fast and easy. Doc signing was online and simply done through a website from your mobile. Proof of income was done through open banking, so no need to print ...
read full review
Was this helpful? Yes

“Helpful and Efficient...”

Share on :
Mar 02,2021
Minithumbup
Katie
By: 'Cate'
Mar 02,2021
0 people found
this helpful
Very helpful and quick to reply! Made the process of applying for a tenancy easy. A pleasure to deal with!...
read full review
Was this helpful? Yes

“Consistently bad...”

Share on :
Feb 26,2021
Minithumbdown
Lora Barker
By: 'Paul'
Feb 26,2021
21 people found
this helpful
As a landlord I found their service deeply unsatisfactory and their treatment of my tenants unacceptable. Over the course of managing my property they failed to spot water damage in an inspection, failed to get a contractor to attend to damage once requested for 3 months, ...
read full review
Was this helpful? Yes

“Lovely & friendly, sold the apartment really ......”

Share on :
Feb 16,2021
Minithumbup
Katie
By: 'Henry Sheard'
Feb 16,2021
0 people found
this helpful
Lovely & friendly, sold the apartment really well! Excited to get moved in ! Thank you For all your help Katie...
read full review
Was this helpful? Yes

“Fantastic experience! Katie was very helpful ......”

Share on :
Feb 16,2021
Minithumbup
Katie
By: 'Megan'
Feb 16,2021
0 people found
this helpful
Fantastic experience! Katie was very helpful and enthusiastic about the property which I viewed. She was friendly, chatty and handled any concerns quickly and efficiently, but let us take our time to look around. At no point did I feel rushed or under pressure. After ...
read full review
Was this helpful? Yes
Staff picture Robert
(330)
Staff picture Lucy Wakeland
(16)
Staff picture Ewan Rowe
(16)
Staff picture Ektha Mehta
(22)
Staff picture Ardent
(35)
Staff picture Tom Billington
(15)
Staff picture Amanda Field
(42)
Staff picture Oliver Sacks
(2)
Staff picture Adam Stephenson
(24)
Staff picture Lucy Sexton
(21)
No image available Katie
Staff picture Faye Newton
(17)
Staff picture Fiona Trigg
(14)
Staff picture Mark Lewin
(3)
Staff picture Nicole Moore
(1)
Staff picture Lora Barker
(14)
Staff picture James Hardern
(8)
Staff picture Eleanor Crockett
(3)
Staff picture Adam Mack
(0)
Staff picture Stephanie Bates
(0)
No image available Josh
(0)
No image available Henry
(0)
Staff picture Robyn Young
(3)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 4:50 PM 28/06/2019 by allAgents

As Seen On

Get in touch with

Ascend Properties

Branch - Manchester City Centre, Manchester, M3