Manchester City Centre, Manchester, M3
4.7/5, 1375 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 71 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Ashley was very helpful and informative. He had great knowledge ......”

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Jan 29,2015
Minithumbup
By: 'Rhee'
Jan 29,2015
0 people found
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Ashley was very helpful and informative. He had great knowledge of the property- and understood what we were looking for....
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“I received great service from Ryan. He was there on ......”

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Jan 29,2015
Minithumbup
By: 'Behruz'
Jan 29,2015
0 people found
this helpful
I received great service from Ryan. He was there on time, professional and very informative about the property. He was quick to inform me about the changes which will be made to put my mind at ease and took the time to explain the application ...
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“Presented in a friendly and relaxed manner and was able ......”

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Jan 29,2015
Minithumbup
By: 'Grace'
Jan 29,2015
0 people found
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Presented in a friendly and relaxed manner and was able to supply all the information to the questions I had. Very helpfuI and I am happy with my experience!...
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“Ashley was kind, helpful and good at his job, if ......”

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Jan 28,2015
Minithumbup
By: 'James'
Jan 28,2015
0 people found
this helpful
Ashley was kind, helpful and good at his job, if I was to use ascend for anything else I would deal with Ashley. I would recommend his services to anyone looking to rent a property as we have....
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“Ashley first arranged a viewing for my partner and I ......”

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Jan 28,2015
Minithumbup
By: 'Ana'
Jan 28,2015
0 people found
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Ashley first arranged a viewing for my partner and I and was really flexible with the time. Ashley described the property well and completely helped the letting. Ashley was then available to arrange an additional viewing so I could take measurement and was really helpful....
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“Ashley is a very special letting agent, he works hard ......”

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Jan 28,2015
Minithumbup
By: 'A'
Jan 28,2015
0 people found
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Ashley is a very special letting agent, he works hard and it's nice to see someone like him doing what he truly loves....
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“Throughout my relocation to Manchester, these guys have been absolutely ......”

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Jan 28,2015
Minithumbup
By: 'Simon'
Jan 28,2015
0 people found
this helpful
Throughout my relocation to Manchester, these guys have been absolutely amazing help. From my first enquiries through to actually securing the property the knowledge and expertise shown have been a true credit to their profession....
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Comment on agent fees
Fees were very clear and reasonable. No hidden extras at all!
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“Ashley was very punctual and professional. He answered all my ......”

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Jan 27,2015
Minithumbup
By: 'Demi'
Jan 27,2015
0 people found
this helpful
Ashley was very punctual and professional. He answered all my questions and queries and was very informative about the process and the next steps. I would happily use Ashley and Ascend again and when I move they will be the first company I call....
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Comment on agent fees
The fee's were very good.
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“Ascend were easy to deal with, they replied promptly to ......”

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Jan 27,2015
Minithumbup
By: 'Gareth'
Jan 27,2015
0 people found
this helpful
Ascend were easy to deal with, they replied promptly to my initial email regarding the property and arranged a viewing very quickly. I arrived early to find the agent, Ashley was already there waiting for me. He was easy to get on with and knew ...
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“Ascend properties were very helpful and are a great agency ......”

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Jan 27,2015
Minithumbup
By: 'Kaloula'
Jan 27,2015
0 people found
this helpful
Ascend properties were very helpful and are a great agency and so far me and my partner have had no issues. The only negative thing I would say is the cost of the admins fees. I felt that £240 was a lot of money, especially compared ...
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Comment on agent fees
I felt like the fees paid were very high, especially when compared to the other agencies.
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“Very good services and very profesional happy with everything, world ......”

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Jan 26,2015
Minithumbup
By: 'Marcin'
Jan 26,2015
0 people found
this helpful
Very good services and very profesional happy with everything, world highly recommend this company, Ashley was very good at his job....
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Comment on agent fees
Very reasonable
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“When I contacted Ascend regarding the advert that I saw ......”

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Jan 25,2015
Minithumbup
By: 'Kripa'
Jan 25,2015
1 people found
this helpful
When I contacted Ascend regarding the advert that I saw on the website, they immediately booked me in for a weekend appointment. They also confirmed that I will be attending the viewing a few days before the appointment by text, which was very useful for ...
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Comment on agent fees
I think it is standard what most agents charge.
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“Ascend and Rob especially are great to deal with. They ......”

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Jan 25,2015
Minithumbup
Robert
By: 'Konstantinos'
Jan 25,2015
0 people found
this helpful
Ascend and Rob especially are great to deal with. They are very friendly and professional and are willing to help in everything needed. No problems at all, would recommend without the slightest hesitation....
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Comment on agent fees
Very reasonable
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“Ashley has been excellent, very informative and helpful, keep good ......”

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Jan 25,2015
Minithumbup
By: 'Daniella'
Jan 25,2015
4 people found
this helpful
Ashley has been excellent, very informative and helpful, keep good contact and has tried to deal with all my requests...
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“Ashley shown us around all available flats in the building ......”

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Jan 23,2015
Minithumbup
By: 'Louise'
Jan 23,2015
0 people found
this helpful
Ashley shown us around all available flats in the building was very helpful and advised us on lots of aspects of all flats. He was very kind and a pleasure to do business with....
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Comment on agent fees
Reasonable fees for amazing property
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“Ryan is very helpful and honest, two qualities very important ......”

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Jan 23,2015
Minithumbup
By: 'Victor'
Jan 23,2015
0 people found
this helpful
Ryan is very helpful and honest, two qualities very important for a letting agent, he helped me a lot choose the best place for myself and continues to provide support whenever I need anything related to the apartment. Thanks....
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“I am already existing tenant in alto apartments in city ......”

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Jan 23,2015
Minithumbup
By: 'Matej'
Jan 23,2015
0 people found
this helpful
I am already existing tenant in alto apartments in city center,and i am anyway happy ,from moment when they are took flat from bridgfords,i feel better,so i make decision go through asend,and it was good step.Rent the flat,was saccesfull....
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“I am extremely happy with the service provided from start ......”

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Jan 23,2015
Minithumbup
By: 'Scott'
Jan 23,2015
0 people found
this helpful
I am extremely happy with the service provided from start to finish! I found my experience quick and easy to deal with and was also able to complete the viewing in my dinner hour with time to spare. I would 100% work with ascend properties again....
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Comment on agent fees
I believe the fees are reasonable didn't break the bank
Was this helpful? Yes

“Ascend and in particular Ryan are brilliant to deal with, ......”

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Jan 21,2015
Minithumbup
By: 'Tina'
Jan 21,2015
0 people found
this helpful
Ascend and in particular Ryan are brilliant to deal with, we have rented for 12 years and they have been the most friendly, personable and professional to deal with so far. Nothing is too much trouble and they are always happy to help....
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Comment on agent fees
Really reasonable compared to other agents
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“After dealing with other agencies that made our life a ......”

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Jan 21,2015
Minithumbup
By: 'Fabrizio'
Jan 21,2015
0 people found
this helpful
After dealing with other agencies that made our life a real hell, me and my girlfriend searched for something different. We didn't know Ascend, so we tried to use its services and we are happier than ever. Ryan was extremely kind and well informed on ...
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“The staff of this company and specifically Ryan have been ......”

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Jan 20,2015
Minithumbup
By: 'Elisabetta'
Jan 20,2015
0 people found
this helpful
The staff of this company and specifically Ryan have been really nice and available for every query or question we had. For the first time a relaxing experience with an estate agency. I absolutely recommend them....
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“A Friendly and quick service. Endeavoured to answer all queries ......”

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Jan 19,2015
Minithumbup
By: 'Nick'
Jan 19,2015
0 people found
this helpful
A Friendly and quick service. Endeavoured to answer all queries regarding the tenancy and was prompt in communication. I would recommend....
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“Ashley was very helpful and friendly in showing us around ......”

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Jan 17,2015
Minithumbup
By: 'Jess'
Jan 17,2015
0 people found
this helpful
Ashley was very helpful and friendly in showing us around the apartment and answered any questions we had. He's a top employee and definitely had influence on our decision to take the apartment. We look forward to seeing him again....
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Comment on agent fees
The agents fees were very reasonable thanks to Ashley
Was this helpful? Yes

“Ryan and Ascend were great when helping us on our ......”

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Jan 17,2015
Minithumbup
By: 'Adam'
Jan 17,2015
0 people found
this helpful
Ryan and Ascend were great when helping us on our flat hunt, and I would highly recommend them to anybody! Ryan was friendly, professional and honest giving us helpful advice and guidance throughout the process. He was always clear in his communication and made sure ...
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“Estate agent was punctual and polite when i arrived. He ......”

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Jan 16,2015
Minithumbup
By: 'Ben'
Jan 16,2015
0 people found
this helpful
Estate agent was punctual and polite when i arrived. He had good knowledge of the building and the surrounding area. All questions were answered immediately and to my satisfaction. Information regarding the property was emailed directly to me shortly after the deposit was taken. Deposit ...
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“Since ascend took over my property as managing agents .. i ......”

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Dec 17,2014
Minithumbup
Lora Barker
Adam Stephenson
By: 'leanne'
Dec 17,2014
0 people found
this helpful
Since ascend took over my property as managing agents .. i have found them very prompt and efficient .. dealing with any problems or queries generally on the day ... I mainly dealt with Lora who always went out of her way to help me and always kept ...
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Comment on agent fees
Very fair
Was this helpful? Yes

“Well handled through a difficult purchase. Kept up to date ......”

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Dec 16,2014
Minithumbup
By: 'anon'
Dec 16,2014
0 people found
this helpful
Well handled through a difficult purchase. Kept up to date with communication and was quick to act when the developer allowed...
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“I have dealt with Ryan for many years now in ......”

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Dec 16,2014
Minithumbup
By: 'Joe'
Dec 16,2014
0 people found
this helpful
I have dealt with Ryan for many years now in sales and managing my properties and he has always been professional and helped me buy some excellent properties. I cannot recommend Ryan and Ascend highly enough....
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Comment on agent fees
They have always been competitive
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“Would just like to thank Adam and the team for ......”

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Dec 16,2014
Minithumbup
Adam Stephenson
By: 'Nic'
Dec 16,2014
0 people found
this helpful
Would just like to thank Adam and the team for the excellent job they do. Can honestly say without their help I wouldn't be able to manage my portfolio. They are hugely reassuring and competent in what they do and I would definitely recommend them ...
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“My experience with Ascend Properties has been excellent especially the ......”

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Dec 15,2014
Minithumbup
By: 'Claire'
Dec 15,2014
0 people found
this helpful
My experience with Ascend Properties has been excellent especially the service received from Ryan Mullender. He is professional, communicative and really knows the business of property sales in Manchester. He has given me great advice about the price and marketing in general and ensured that ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3