Manchester City Centre, Manchester, M3
4.7/5, 1375 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 71 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Ashley was very helpful on our viewing, he provided us ......”

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Jun 16,2015
Minithumbup
By: 'Amith'
Jun 16,2015
0 people found
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Ashley was very helpful on our viewing, he provided us with a document with details on the property which was very helpful for when we got home and he also gave me his business card which came in very handy when I rang on the ...
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“I have had an amazing experience using Ascend properties. My ......”

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Jun 11,2015
Minithumbup
By: 'Tobias'
Jun 11,2015
0 people found
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I have had an amazing experience using Ascend properties. My estate agent Ryan was incredibly helpful and made the whole process simple and efficent. I have had to do very little worrying about the whole process. Any issues I did have he ensured that they ...
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“Ashley was very friendly and easy to talk to and ......”

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May 19,2015
Minithumbup
By: 'Isabella'
May 19,2015
0 people found
this helpful
Ashley was very friendly and easy to talk to and ask questions. He made the process as simple as possible and gave good advice. I am still in the process of filling in the forms with Nicole but so far so good! She was clear ...
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“Ashley was great and very thorough, we were first in ......”

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May 15,2015
Minithumbup
By: 'Miss'
May 15,2015
0 people found
this helpful
Ashley was great and very thorough, we were first in to see the property and we decided from when we walked in that we wanted it but he was happy to let us go grab a coffee and get back to him later with no ...
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Comment on agent fees
The fees were fine, however not very happy with the ‚£30 guarantor check. It's obviously something we have to pay but seemed a bit petty!
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“I have had a pleasant experience working with Ascend Properties ......”

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May 12,2015
Minithumbup
Robert
By: 'Nicole'
May 12,2015
0 people found
this helpful
I have had a pleasant experience working with Ascend Properties from the first phone call. I have dealt mainly with Rob on the phone, where he was honest in managing my expectations in terms of renting in Manchester and providing information on the local area. ...
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“Dealt with Rob in person and Oliver on the phone ......”

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May 11,2015
Minithumbup
Robert
Oliver Sacks
By: 'Ryan'
May 11,2015
0 people found
this helpful
Dealt with Rob in person and Oliver on the phone when viewing a flat. Both very friendly and helpful. Rob had a good sense of humour and explained the application process in full so there were no unpleasant surprises. I really liked the flat and ...
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Comment on agent fees
No hidden fees - just a single 'application fee' which was stated up-front. Rent as advertised online, no added services charges, etc.
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“I had a very good experience with Ascend Properties. I ......”

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May 10,2015
Minithumbup
Robert
Oliver Sacks
By: 'Olivia'
May 10,2015
0 people found
this helpful
I had a very good experience with Ascend Properties. I turned up at the property and was welcomed instantly with a smile. Robert who showed me around the property was very helpful and chatty as an estate agent should be. As a previous worker in ...
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“My girlfriend and I got shown around a few apartments ......”

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May 10,2015
Minithumbup
By: 'Hannah'
May 10,2015
0 people found
this helpful
My girlfriend and I got shown around a few apartments by other agents, but Ascend were on a another level! The flat we chose was above and beyond the others we had seen, came at a fantastic price and our agent Ryan was amazing. He ...
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“Me and my partner just rented an amazing apartment from ......”

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May 09,2015
Minithumbup
By: 'Paige'
May 09,2015
0 people found
this helpful
Me and my partner just rented an amazing apartment from Ascend! We were shown round by Ryan, who was informative, friendly and made the whole process really easy. He gave us advice on bills, other properties and got us an amazing deal! We've been really ...
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Comment on agent fees
Excellent fees, all one package deal and cheap!
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“When we first began our search for a 3 bed property ......”

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May 08,2015
Minithumbup
By: 'Emma'
May 08,2015
0 people found
this helpful
When we first began our search for a 3 bed property in the city centre we were underwhelmed with the options we had. We had booked a viewing for a property with Ashley, and when we arrived he informed us of another property which was new ...
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“Ashley is a very professional agent. Everything was explained in ......”

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May 08,2015
Minithumbup
By: 'Conor'
May 08,2015
0 people found
this helpful
Ashley is a very professional agent. Everything was explained in a clear, concise and friendly manner. When we decided not to let the first property we saw with Ashley, he recommended another flat that was much more suited to our needs. Went above and beyond ...
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“Excellent customer service from Ashley and Nicole was very pleasant ......”

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May 08,2015
Minithumbup
By: 'Andy'
May 08,2015
0 people found
this helpful
Excellent customer service from Ashley and Nicole was very pleasant and helpful on the phone, keen to get the ball rolling and quick to ask for any help!...
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“Ryan gave us inciteful information about the whole property and ......”

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May 06,2015
Minithumbup
By: 'Ryan'
May 06,2015
0 people found
this helpful
Ryan gave us inciteful information about the whole property and was able to answer any questions we had with full and detailed answers. We were shown every area of the property and was given multiple ways of contacting the agency....
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“We were showed a flat by Ryan Mullender and he ......”

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May 06,2015
Minithumbup
By: 'Louiseerrington'
May 06,2015
0 people found
this helpful
We were showed a flat by Ryan Mullender and he was nothing but helpful. He showed us round a flat and responded to all of our questions with relevant information. This process of flat hunting has been made so much easier than I'd ever expected ...
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“Ashley met me promptly at 11am today and showed me ......”

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May 06,2015
Minithumbup
By: 'Dave'
May 06,2015
0 people found
this helpful
Ashley met me promptly at 11am today and showed me around the property. Everything was explained well. Very quick and prompt process for securing the property. Thanks...
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“My viewing with Rob went very smoothly and he provided ......”

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Apr 28,2015
Minithumbup
Robert
By: 'Steve'
Apr 28,2015
0 people found
this helpful
My viewing with Rob went very smoothly and he provided lots of information about the apartment, the building and surrounding area. He answered all of my questions and follow up questions very thoroughly and made sure i was fully satisfied before proceeding. Highly recommended!...
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“Have just viewed a property this afternoon and it was ......”

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Apr 27,2015
Minithumbup
Robert
By: 'Kev'
Apr 27,2015
0 people found
this helpful
Have just viewed a property this afternoon and it was perfect, ascend had found it for us and the agent that showed us around face us all the information we could need, brilliant company to use....
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“Very systematic, helpful, and easy going. I received a text ......”

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Apr 26,2015
Minithumbup
James Hardern
By: 'pejman'
Apr 26,2015
0 people found
this helpful
Very systematic, helpful, and easy going. I received a text with address and date of the property soon as I booked the viewing....
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“Ashley is a very professional agent, explained everything clearly. Very ......”

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Apr 24,2015
Minithumbup
By: 'Clare'
Apr 24,2015
0 people found
this helpful
Ashley is a very professional agent, explained everything clearly. Very responsible and friendly. A lot of the agents are not very responsible in the market. And we've experienced loads of it. But this time, I can say it's fantastic. A really nice experience!!...
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“agent is nice and tried to arrange the most suitable ......”

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Apr 24,2015
Minithumbup
By: 'Janet'
Apr 24,2015
0 people found
this helpful
agent is nice and tried to arrange the most suitable time for veiwing. They can discuss and find the best condition to fit our needs....
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“What can I said is a fantastic company! Ashley was ......”

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Apr 23,2015
Minithumbup
By: 'YU'
Apr 23,2015
0 people found
this helpful
What can I said is a fantastic company! Ashley was professional! It was only our first viewing, but he showed his patience to us. He is friendly and willing answer our questions. He clarified our enquiries clearly....
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“First of all, the first impression was good, Rob was ......”

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Apr 23,2015
Minithumbup
Robert
By: 'Cristina'
Apr 23,2015
0 people found
this helpful
First of all, the first impression was good, Rob was on time and very friendly. He showed us the apartment and explained everything we needed to know, he was very interested on our needs and was able to answer all our questions....
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“We have been looking for a property to rent for ......”

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Apr 23,2015
Minithumbup
Robert
By: 'Robert'
Apr 23,2015
0 people found
this helpful
We have been looking for a property to rent for around three weeks out of all the agency's we have tried and there has been a lot i found ascend property's to be friendly and efficient not only that they were punctual. Rob our agent ...
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“Ryan has been very helpful in finding myself and my ......”

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Apr 23,2015
Minithumbup
By: 'Krysy'
Apr 23,2015
0 people found
this helpful
Ryan has been very helpful in finding myself and my housemate a new flat in the centre of Manchester. Every time we have emailed we have got a quick response and has made moving flat a much easier process....
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“Ryan was punctual and informed about the property. Ryan was ......”

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Apr 21,2015
Minithumbup
By: 'Kate'
Apr 21,2015
0 people found
this helpful
Ryan was punctual and informed about the property. Ryan was knowledgeable about the company and the process which put me at ease. Ryan allowed me to view the property and did not pressure me to make an on the spot decision. After a week we ...
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Comment on agent fees
Fees reasonable and much less than other agents.
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“Ryan Helped us find our flat, he did our viewing ......”

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Apr 21,2015
Minithumbup
By: 'Mr'
Apr 21,2015
0 people found
this helpful
Ryan Helped us find our flat, he did our viewing and gave us all the information we could need on the flat itself, the application process and helped us understand the whole process really well. Having looked all over manchester with various agents we found ...
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“This was an outstanding service provided, every single question i ......”

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Apr 20,2015
Minithumbup
By: 'Carl'
Apr 20,2015
0 people found
this helpful
This was an outstanding service provided, every single question i had got answered as well as friendly chat. Ryan had excellent knowledge about the property and made me feel as ease straight away, i asked for a viewing and it got completed straight away. The ...
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“I was impressed with our Agent Ryan Mullender as he ......”

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Apr 20,2015
Minithumbup
By: 'Chanel'
Apr 20,2015
0 people found
this helpful
I was impressed with our Agent Ryan Mullender as he was very enthusiastic and upbeat. He was already at the property waiting before the viewing, which i thought was a good start. Whilst showing us around the flat he interacted with us very well and ...
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“I was looking for a place to rent in and ......”

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Apr 20,2015
Minithumbup
By: 'Dr'
Apr 20,2015
0 people found
this helpful
I was looking for a place to rent in and around Blackburn . When I got in touch with Ascend in reference to the advertised flat I found on a website they were very helpful and efficient and booked me in for the next available date ...
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“I was very pleased with the overall service provided by ......”

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Apr 20,2015
Minithumbup
By: 'Francis'
Apr 20,2015
0 people found
this helpful
I was very pleased with the overall service provided by Ascend. All staff I have dealt with have been helpful, courteous and knowledgeable. I would definitely recommend them....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3