City Centre Manchester, Manchester, M3
4.7/5, 1126 reviews
96% recommended
90% sales valuation accuracy
93% sales fee satisfaction
90% lettings valuation accuracy
87% lettings fee satisfaction

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


“Ryan Helped us find our flat, he did our viewing ......”

Share on :
Apr 21,2015
Minithumbup
Ryan
By: 'Mr Adam E Barker'
Apr 21,2015
0 people found
this helpful
Ryan Helped us find our flat, he did our viewing and gave us all the information we could need on the flat itself, the application process and helped us understand the whole process really well. Having looked all over manchester with various agents we found Ryan to be by far than most helpful friendly and professional agent we had met and were extremely satisfied with the property and ascend agencies on the whole as a result. We were so happy with the flat and with the reassurance and information we received from Ryan that we took the flat straight away. Great job
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EL
01616378336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £1,502 £245,500
Lettings 90% 87% £0 £150,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 0 983 46 19 0 23 0 31 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Avoid...”

Share on :
Aug 19,2019
Minithumbdown
By: 'Afzal Ali'
Aug 19,2019
4 people found
this helpful
Luckily I did not have to pay moving in fees, so did not feel obliged writing a forced positive review. Now that I have moved out of the property I can write an honest account of what ascend are like. And they are the agency ...
read full review
Was this helpful? Yes

“First experience with Ascend...”

Share on :
Aug 13,2019
Minithumbup
By: 'Josh Lea'
Aug 13,2019
0 people found
this helpful
I have recently viewed a property in Manchester through Ascend. Tom was there to show me and my partner around and he was very helpful. He answered all questions and explained everything in great detail. We paid the deposit quickly after viewing and the application ...
read full review
Was this helpful? Yes

“I leased a property with ascend properties ......”

Share on :
Aug 12,2019
Minithumbup
By: 'Mayowa Ayodele'
Aug 12,2019
0 people found
this helpful
I leased a property with ascend properties for a year. When I viewed the flat I was offered £30 off my check in fee if I gave a review so I didn't give one at the time. Now I think I can give an honest review ...
read full review
Was this helpful? Yes

“Outstanding Service...”

Share on :
Aug 09,2019
Minithumbup
Tom
By: 'Yemi Akanle'
Aug 09,2019
0 people found
this helpful
I would like to say a huge thank you to Tom Billington and the Ascend team for helping myself and my Daughter find our ideal family home. Tom, was professional, efficient, and extremely friendly throughout the whole process, from beginning to end. Once again, I ...
read full review
Was this helpful? Yes

“Was very helpful with everything, did everyth......”

Share on :
Aug 08,2019
Minithumbup
By: 'Luke Moss-Kelly'
Aug 08,2019
0 people found
this helpful
Was very helpful with everything, did everything she could to help me and was very welcoming. Definitely the best letting agent I’ve had the pleasure of meeting...
read full review
Was this helpful? Yes

“I had a good and friendly experience with Tom......”

Share on :
Aug 07,2019
Minithumbup
Tom
By: 'Bakkiya Lakshmi'
Aug 07,2019
0 people found
this helpful
I had a good and friendly experience with Tom when I booked a viewing for a house with " Ascend properties " I really recommend dealing with it....
read full review
Was this helpful? Yes

“I've lived in ascend property for two years and if ......”

Share on :
Aug 01,2019
Minithumbdown
By: 'Lewis'
Aug 01,2019
5 people found
this helpful
I've lived in ascend property for two years and if there is anyone thinking of doing the same i urge you to LOOK ELSEWHERE. ITS NOT WORTH THE HASSLE. Firstly, we were straight out of university so it wasn't the best flat when we moved ...
read full review
Was this helpful? Yes
By: Ascend Properties
Aug 08, 2019
View all comments (1)
Ascend have provided a full response via email which I understand you have received and we have responded further. I understand there were issues with water ingress upon you moving into the property. Unfortunately these repairs were completed by the building management company alongside the owner of the apartment above and therefore Ascend had little control over the timescales involved. The fridge freezer was reported to Ascend as not working on the 22nd January (during the winter), a ...

“Polite and very thorough, and fast responses ......”

Share on :
Jul 31,2019
Minithumbup
Tom
By: 'Aimee Harper'
Jul 31,2019
0 people found
this helpful
Polite and very thorough, and fast responses when wishing to secure the property. I would fully recommend using this letting agent....
read full review
Was this helpful? Yes

“Fantastic estate agents !...”

Share on :
Jul 31,2019
Minithumbup
Lucy
By: 'Megan Clark'
Jul 31,2019
0 people found
this helpful
Fantastic estate agents ! Had the most pleasant experience with every member of staff involved throughout my process of booking, viewing and securing a property. The whole process was quick and easy and the referencing team were very helpful with all queries....
read full review
Was this helpful? Yes

“Started fine but went very downhill. We rente......”

Share on :
Jul 23,2019
Minithumbdown
By: 'JC'
Jul 23,2019
6 people found
this helpful
Started fine but went very downhill. We rented with Ascend as they seemed like one of the more reputable agents in the city center but was severely let down by them. Firstly, I believe they are so well reviewed on here because they used to ...
read full review
Was this helpful? Yes
By: JC
Aug 05, 2019
View all comments (2)
Hi Stacey, It took over a month after the new tenants moved in for us to be provided with an invoice for the cleaning and Callum also constantly reiterated that "we are under no obligation to provide you with an invoice" for numerous items so your comment about being provided with invoiced for dilapidations is simply not true. Overall, he was unhelpful and rude - "discussing the proposed deductions" is a misnomer for the procedure, which is simply "either agree with us or go through a dispute ...

“When I decided I wanted to sell my property I ......”

Share on :
Jul 16,2019
Minithumbup
Lucy
Courtney
By: 'Phil Gillett'
Jul 16,2019
0 people found
this helpful
When I decided I wanted to sell my property I was introduced to Ascend but Courtney in the lettings department, he made the start of the process seamless by getting Lucy from the sales team to get in contact with me. From the first call ...
read full review
Was this helpful? Yes

“Mollie was a fantastic agent, very helpful an......”

Share on :
Jul 13,2019
Minithumbup
By: 'Mohammed El-Bahnasawi'
Jul 13,2019
0 people found
this helpful
Mollie was a fantastic agent, very helpful and easy to reach. She was very friendly and approachable, and it felt like I was dealing with a friend rather than a salesperson which is a relief when it comes to this industry....
read full review
Was this helpful? Yes

“Molly was amazing. So friendly and helpful. A......”

Share on :
Jun 27,2019
Minithumbup
By: 'Matthew Helio'
Jun 27,2019
0 people found
this helpful
Molly was amazing. So friendly and helpful. Accessible to ask for advice and very diligent. I would definitely recommend Ascend...
read full review
Was this helpful? Yes

“I recommend Ascend !...”

Share on :
Jun 25,2019
Minithumbdown
By: 'Jonathan black'
Jun 25,2019
0 people found
this helpful
Mollie was very helpful, even when renting a flat fell through she found us another one instantly in the same building! Best experience I've had from any estate agents I have dealt with. Would deal with again for sure !...
read full review
Was this helpful? Yes

“Very Professional...”

Share on :
Jun 20,2019
Minithumbup
Tom
By: 'Frank Harris'
Jun 20,2019
0 people found
this helpful
Tom was very helpful during the initial viewing and guiding me thereafter towards securing the property and paying the holding deposit....
read full review
Was this helpful? Yes

“Excellent Service...”

Share on :
Jun 17,2019
Minithumbup
By: 'ASB'
Jun 17,2019
0 people found
this helpful
Mollie was friendly, professional and responsive to calls and messages. I had lots of questions regarding the surrounding area and property itself and Mollie had quickly answered all my questions with confidence, which put my mind at ease. Overall, a quick and efficient process with ...
read full review
Was this helpful? Yes

“Excellent service from Mollie...”

Share on :
Jun 17,2019
Minithumbup
By: 'Liam Maguire'
Jun 17,2019
0 people found
this helpful
I was really happy with the service received from Mollie. She was very informative during the viewing, and kept us up to date whilst we was waiting response from the landlord. Thanks Mollie!...
read full review
Was this helpful? Yes

“Great customer service...”

Share on :
Jun 17,2019
Minithumbup
By: 'Finnlay'
Jun 17,2019
0 people found
this helpful
Mollie was very helpful in helping us finalise our house. She was in regular contact and made the process very easy for us. Highly recommended...
read full review
Was this helpful? Yes

“Mollie was very nice and pleasant to deal with. She ......”

Share on :
Jun 15,2019
Minithumbup
By: 'Kaja'
Jun 15,2019
0 people found
this helpful
Mollie was very nice and pleasant to deal with. She was in constant contact with us, and trust me, we did have a lot of questions. She was always more than happy to help us. I would give more stars if I could. Thank you ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Amazing....”

Share on :
Jun 15,2019
Minithumbup
By: 'Laura T'
Jun 15,2019
0 people found
this helpful
Friendly, helpful and nothing was too much to ask. A real positive experience. What a fantastic team member. A true credit to the company....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Easy first move...”

Share on :
Jun 15,2019
Minithumbup
By: 'Tom'
Jun 15,2019
0 people found
this helpful
Was my first move out of student property and Mollie have made it easy and enjoyable. Always responsive to texts and questions. Overall an absolute pleasure...
read full review
Was this helpful? Yes

“Review...”

Share on :
Jun 09,2019
Minithumbup
Ardent
Lucy
By: 'Louis'
Jun 09,2019
0 people found
this helpful
Happy with the lettings experience, Ardent and Lucy answered all questions that I had promptly and professionally. Would recommend them....
read full review
Was this helpful? Yes

“Great...”

Share on :
May 31,2019
Minithumbup
Ryan
By: 'Amanda'
May 31,2019
0 people found
this helpful
Friendly staff, timely responses, mostly electronic signing so super fast too. I was misinformed re tenancy, so that delayed things....
read full review
Comment on agent fees
Fees are a bit high
Was this helpful? Yes

“Lettings review...”

Share on :
May 28,2019
Minithumbup
Ardent
By: 'DPC'
May 28,2019
0 people found
this helpful
Ardent was friendly, professional and efficient, helping me secure the property I needed. He answered all my questions quickly - this was particularly impressive as I viewed the property over a bank holiday weekend - something other vendors weren't able to do....
read full review
Was this helpful? Yes

“Efficient...”

Share on :
May 28,2019
Minithumbup
Ardent
By: 'Megan'
May 28,2019
0 people found
this helpful
Ardent has been a fantastic help with securing this rental property. I was a little bit unsure for a while about whether to go for it, and had a number of questions to ask, but when I did decide to go for it, Ardent helped ...
read full review
Comment on agent fees
The fees seem somewhat high in contrast to other agents in the area, but you get a good service, so it is something to weigh up.
Was this helpful? Yes

“Ascend Manchester...”

Share on :
May 25,2019
Minithumbup
Ardent
Lucy
By: 'jessicamcoulthurst'
May 25,2019
0 people found
this helpful
When you ring Ascend properties someone always answers straight away before the phone even has chance to ring. All members of staff we have dealt with on the phone have been polite and helpful and wished us luck with our flat viewings. Ardent who showed ...
read full review
Comment on agent fees
Agency fees were pretty standard from what I have been quoted from other agencies in the Manchester area.
Was this helpful? Yes

“Friendly, efficient agents...”

Share on :
May 24,2019
Minithumbup
Lucy
By: 'Woolner and Gardiner'
May 24,2019
0 people found
this helpful
We viewed the property with Mollie, who was very friendly and helpful. She let us view the flat without feeling pressured or rushed and was really great at answering our questions. After deciding to go ahead with the flat we've been dealing with Lucy who's ...
read full review
Comment on agent fees
Fees are a little high however the team are constant professionals and you know you’re in good hands.
Was this helpful? Yes

“Helpful and friendly...”

Share on :
May 10,2019
Minithumbup
Ardent
By: 'Liam Hulmes'
May 10,2019
0 people found
this helpful
The team at Ascend Manchester are so friendly and helpful. All of my concerns and questions were answered efficiently and there is always someone friendly at the other end of the phone....
read full review
Was this helpful? Yes

“what a great woman!...”

Share on :
May 09,2019
Minithumbup
By: 'Fatema Ali'
May 09,2019
0 people found
this helpful
she did her best with me, she literally didn't leave me she was always asking me about if i need any help or is everything went ok, she is the best agent member that i have worked and contact with, Anna did a very hard ...
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
May 08,2019
Minithumbup
By: 'Bill Brooks'
May 08,2019
0 people found
this helpful
Mollie was knowledgeable, kind, extremely helpful, and went above and beyond to communicate necessities to me during various hours of the days, to help speed the moving process along as quickly as possible. I'm thoroughly satisfied with the communication levels, and the management and organisational ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Staff picture Robert
(324)
Staff picture Courtney
(231)
Staff picture Lucy
(15)
Staff picture Ektha
(3)
Staff picture Claudia
(4)
Staff picture Matthew
(6)
Staff picture Ardent
(15)
Staff picture Amanda
(0)
Staff picture Ryan
(111)
Staff picture Oliver
(2)
Staff picture Aaron
(127)
No image available Suzanne
(26)
No image available Rebecca
(23)
Staff picture Adam
(21)
No image available Beth
(20)
Staff picture Faye
(11)
Staff picture Lucy
(10)
Staff picture Lora
(8)
No image available Tom
(4)
Staff picture Mark
(1)
Staff picture Barney
(1)
Staff picture Rebecca
(1)
Staff picture Fiona
(11)
Staff picture James
(6)
Staff picture Ewan
(0)
Staff picture Sandira
(0)
Staff picture Tom
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:50 PM 28/06/2019 by allAgents

As Seen On

Get in touch with

Ascend Properties

Branch - City Centre Manchester, Manchester, M3