Manchester City Centre, Manchester, M3
4.7/5, 1375 reviews
94% recommended
90% sales valuation accuracy
93% sales fee satisfaction
87% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Welcome to an independently-run, independently-minded estate and lettings agency.Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in ... show more Welcome to an independently-run, independently-minded estate and lettings agency.

Ascend was founded on the belief that estate agents could do a lot better. We'd been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too.

So we decided to build our own home. This new home wasn't made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches.

By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn't just about experience and expertise.

We had one philosophy: to keep the promises we made. Then we opened the doors.

Welcome to Ascend. We're built on higher standards.
Ascend | Property for sale or rent | built on higher standards

Opening Hours
Address

Ascend Properties
241 Deansgate
Manchester
Greater Manchester
M3 4EN
0161 637 8336

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 93% £30,000 £245,500
Lettings 87% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 3 1192 71 19 0 23 0 33 6
Areas covered
  • M3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS DPS SAGEagent
Latest Properties
Images & Videos

“Ashley was very helpful when we looked around the Morrisde ......”

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Mar 10,2015
Minithumbup
By: 'Claire'
Mar 10,2015
0 people found
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Ashley was very helpful when we looked around the Morrisde property. He allowed us plenty of time and a 2nd look round the property and did not rush us. He also listened to any issues we had with the property prior to move in and ...
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Comment on agent fees
The fees were not completely transparent to us when we first viewed the property. Though annoying at the time the price was still reasonable.
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“Rob was professional ,sympathetic and patience.it was a long ......”

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Mar 07,2015
Minithumbup
Robert
By: 'Suzette'
Mar 07,2015
0 people found
this helpful
Rob was professional ,sympathetic and patience.it was a long day but he was very patient to all my qestions and kept me out of the cold as it was very cold for me to wait for other viewers...
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“was professional, sympathetic and welcome.it was a very cold ......”

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Mar 07,2015
Minithumbup
By: 'Suzette'
Mar 07,2015
0 people found
this helpful
was professional, sympathetic and welcome. it was a very cold day and he took me out of the cold while wating for other viewers to finish.it was a long day but he was very patience to let me have a good look at the ...
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“Rob - Thank you so much for all your help ......”

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Mar 06,2015
Minithumbup
Robert
By: 'Gayle'
Mar 06,2015
0 people found
this helpful
Rob - Thank you so much for all your help in finding the appartment. It's perfect and wouldnt have found it without you! Fantastic and friendly service and you really went the extra mile to help get move in date etc for when needed. I ...
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“I was shown around a flat by Ashley and was ......”

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Mar 06,2015
Minithumbup
By: 'Maie'
Mar 06,2015
0 people found
this helpful
I was shown around a flat by Ashley and was very impressed. He was very professional and courteous. I've dealt with a lot of estate agents and I must admit this was probably the best experience I've had. Would highly recommend them!...
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“Rob was very friendly and was very helpful with all ......”

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Mar 05,2015
Minithumbup
Robert
By: 'warren'
Mar 05,2015
0 people found
this helpful
Rob was very friendly and was very helpful with all the questions I asked! He went out of his way to help where possible and also very trustworthy....
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Comment on agent fees
Average fees..... But feedback discount makes it very good!
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“Ashley was extremely helpful, accommodating and knowledgeable. All communications have ......”

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Mar 05,2015
Minithumbup
By: 'Antony'
Mar 05,2015
0 people found
this helpful
Ashley was extremely helpful, accommodating and knowledgeable. All communications have been professional yet friendly, and Ashley gave the impression that nothing was too much trouble. He even let us walk around so that we visualise the way we'd walk out of the development!...
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“Was shown the property by Ashley, who was very pleasant, ......”

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Mar 04,2015
Minithumbup
Robert
By: 'Celeste'
Mar 04,2015
0 people found
this helpful
Was shown the property by Ashley, who was very pleasant, friendly and professional! Aslo spoke with Rob and amanda who guided me through the letting process. I have accepted the tenancy on the property! Many thanks...
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Comment on agent fees
I would prefer not to have fees to pay but am grateful for the assistance and friendliness shown to me in this process.
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“Dealt with Ryan with regards to an apartment at 47 Bengal ......”

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Mar 04,2015
Minithumbup
By: 'Ashley'
Mar 04,2015
0 people found
this helpful
Dealt with Ryan with regards to an apartment at 47 Bengal Street. Very professional and efficient - would highly recommended Ryan and Ascent Properties....
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“Ryan was friendly and professional while showing us around our ......”

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Mar 02,2015
Minithumbup
By: 'JoshuaB'
Mar 02,2015
0 people found
this helpful
Ryan was friendly and professional while showing us around our new apartment. Communication has been consistent and prompt, which has made it easy to rent through them....
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“Viewed the property and signed up on behalf of a ......”

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Feb 28,2015
Minithumbup
By: 'HazelP'
Feb 28,2015
0 people found
this helpful
Viewed the property and signed up on behalf of a daughter who lived out of the area.Staff members were polite, very helpful and understanding, viewing appointment was on time and was well informed about the property and expectations.All relevant information was given verbally ...
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Comment on agent fees
Seemed very reasonable compared to some of the other agents who we had viewings with.
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“I have used many estate agents and this is the ......”

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Feb 26,2015
Minithumbup
By: 'Paulhogg'
Feb 26,2015
0 people found
this helpful
I have used many estate agents and this is the first time I have received fantastic service. I was updated constantly and never had to chase for information regarding the process. Thank you Ryan, a credit to ascend properties....
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“From the first point of contact with Ascend, the service ......”

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Feb 26,2015
Minithumbup
By: 'kayleighboc'
Feb 26,2015
0 people found
this helpful
From the first point of contact with Ascend, the service has been very professional and friendly. They kept me informed throughout the renting process. Ryan was friendly and honest when he showed us around the flat - the best service we have had from letting ...
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“Ryan was at the viewing on time, he was friendly, ......”

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Feb 25,2015
Minithumbup
By: 'Angela'
Feb 25,2015
0 people found
this helpful
Ryan was at the viewing on time, he was friendly, well dressed, honest and approachable. He was able to answer any questions I had from memory and helped me to secure the property I wanted. He gave me his card and was easily contactable and ...
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“My recent experience of Ascend Properties has been excellent when ......”

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Feb 19,2015
Minithumbup
By: 'Chris'
Feb 19,2015
0 people found
this helpful
My recent experience of Ascend Properties has been excellent when renewing my tenancy in my current property. Ryan Mullender was fantastic, he was thorough, covered all aspects of the property renewal and dealt with all my requests. He arranged for all cosmetic damage to be ...
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Comment on agent fees
All good.I was satisfied with he fee I paid. Everything seemed fair.
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“I had a great experience with Ryan and the rest ......”

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Feb 17,2015
Minithumbup
By: 'Alexandra'
Feb 17,2015
0 people found
this helpful
I had a great experience with Ryan and the rest of the staff members from Ascend. As I was so impatient and looking forward to moving into a flat by myself, he explained me everything I had to know, and more than that, they provided ...
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“Our experience so far with Ascend has been a positive ......”

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Feb 15,2015
Minithumbup
By: 'Sarah'
Feb 15,2015
0 people found
this helpful
Our experience so far with Ascend has been a positive one; on booking an appointment staff were accommodating when arranging a time that suited my work schedule. Ashley was friendly and knowldgable whilst not being pushy. When putting forward an offer to rent I was ...
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Comment on agent fees
The arrangement fees for letting seem to be on par with comparative companies in the Manchester area
Was this helpful? Yes

“Thanks to Ryan and all at Ascend for helping me ......”

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Feb 15,2015
Minithumbup
By: 'Breton'
Feb 15,2015
0 people found
this helpful
Thanks to Ryan and all at Ascend for helping me find my perfect property. Friendly, attentive service that I would highly recommend to anyone looking to make a move! Thanks again...
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“Ryan has responded swiftly to any calls and texts I've ......”

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Feb 11,2015
Minithumbup
By: 'John'
Feb 11,2015
0 people found
this helpful
Ryan has responded swiftly to any calls and texts I've made and my experience has been good so far. Admin fees are lower than many other agents I came across whilst searching for a flat, and the service has been great....
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“Ryan gave a friendly greeting upon meeting at the property ......”

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Feb 11,2015
Minithumbup
By: 'Holly'
Feb 11,2015
0 people found
this helpful
Ryan gave a friendly greeting upon meeting at the property and was very knowledgeable about the building and the flat itself. He was personable and paid attention to myself and the others viewing the property and fully answered all of our questions. Not like them ...
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Comment on agent fees
Not as much as other places but a necessary evil
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“Ascend have been great in assisting us to find a ......”

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Feb 10,2015
Minithumbup
By: 'Emily'
Feb 10,2015
0 people found
this helpful
Ascend have been great in assisting us to find a property to rent, they were quick in contacting us and setting up viewings, and were open and honest about tenancies locations, demand etc. Ryan was lovely and friendly assisting in making the process easy and ...
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“Our experience with Ascend and with Ryan was a brilliant ......”

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Feb 10,2015
Minithumbup
By: 'hmniw'
Feb 10,2015
0 people found
this helpful
Our experience with Ascend and with Ryan was a brilliant one. Ryan was very professional, friendly, and knowledgeable, and as this was the first time I was moving out of my parents and into my own place, he made everything incredibly simple and straight forward ...
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“Ashley was great on time . Told me every think I ......”

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Feb 08,2015
Minithumbup
By: 'Katie'
Feb 08,2015
0 people found
this helpful
Ashley was great on time . Told me every think I needed to no about the apartment very pleased with the service...
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“When contacting Ascend they were quick and efficient at booking ......”

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Feb 08,2015
Minithumbup
By: 'Danielle'
Feb 08,2015
0 people found
this helpful
When contacting Ascend they were quick and efficient at booking me a viewing at a convenient time for myself and knowing that the property I wanted was greatly under demand I appreciated the efficient service. Ryan was a great agent to have show you round ...
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“we where very satisfied with the service that was provided ......”

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Feb 06,2015
Minithumbup
By: 'Chiara'
Feb 06,2015
0 people found
this helpful
we where very satisfied with the service that was provided to us staff members were friendly and helpful they were also fast with the paper work side...
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“Me and my girlfriend were both very pleased with the ......”

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Feb 05,2015
Minithumbup
By: 'Farouk'
Feb 05,2015
0 people found
this helpful
Me and my girlfriend were both very pleased with the sevice that was provided the staff were very friendly and cheerful and knew exactly what they were talking about...
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“Very welcoming and friendly and gave a great thorough showing ......”

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Feb 04,2015
Minithumbup
By: 'Atranter'
Feb 04,2015
0 people found
this helpful
Very welcoming and friendly and gave a great thorough showing of the property. Gave great advice on local shops and public transport links which was ideal as I was new to the area! Was very genuine and honest with his views on the property which ...
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Comment on agent fees
Very reasonable fees and very quick process.
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“Ryan was very helpful and met all our needs. The ......”

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Feb 03,2015
Minithumbup
By: 'Zhanna'
Feb 03,2015
0 people found
this helpful
Ryan was very helpful and met all our needs. The viewing was a last minute appointment but Ascend made sure that we were about to view the property and explained all the steps needed to acquire it. This was a very smooth process and without ...
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Comment on agent fees
They were affordable
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“The agent was super friendly. Very easy to speak to ......”

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Feb 03,2015
Minithumbup
By: 'Val'
Feb 03,2015
0 people found
this helpful
The agent was super friendly. Very easy to speak to and understood exactly what I was looking for. The House was brilliant, very spacious, fully furnished. It was exactly as advertised. The price was very good for the size and aspects of the property. Very ...
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“Dealt with Rob over the phone, organising property viewings, he ......”

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Feb 03,2015
Minithumbup
Robert
By: 'Sarah'
Feb 03,2015
0 people found
this helpful
Dealt with Rob over the phone, organising property viewings, he was efficient, very organised and lovely to talk to. Met Ryan at the property and he was delightful. Sang in the elevator in lieu of lift music. A cheery man who was very helpful and ...
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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Ascend Properties

Branch - Manchester City Centre, Manchester, M3