Ascend Properties
4.7/5, 1757 reviews
94% recommended
90% sales valuation accuracy
94% sales fee satisfaction
89% lettings valuation accuracy
88% lettings fee satisfaction



Property Features

Built on higher standards

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 90% 94% £30,000 £400,000
Lettings 89% 88% £315 £3,575
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
38 3 1500 96 38 0 34 1 41 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA NALS DPS SAGEagent
Images & Videos

“Worst Experience Ever...”

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May 01,2022
Minithumbdown
By: 'Tilewa'
May 01,2022
16 people found
this helpful
The worst ever experience I have ever had. I moved in to the apartment and there was no power, I called the agency and was told they couldn't help as the energy company will only relate to the account owner. I spent 4hours on the ...
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“Adam is really helped me in get the property ......”

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Apr 22,2022
Minithumbup
Adam
By: 'Ravivarman'
Apr 22,2022
0 people found
this helpful
Adam is really helped me in get the property booked. He has so much patience to listen to me and guide me In filling application as I made mistakes 😊...
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“Very Helpful with quick responses, was very h......”

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Apr 04,2022
Minithumbup
Adam
By: 'Emmanuel'
Apr 04,2022
0 people found
this helpful
Very Helpful with quick responses, was very happy with the help provided and felt well guided throughout the process of the application....
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“I have been trying to find a property in Manc......”

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Mar 03,2022
Minithumbup
Adam
By: 'Lloyd Murray'
Mar 03,2022
0 people found
this helpful
I have been trying to find a property in Manchester for the past 4 weeks and it’s been a nightmare, estate agents not returning calls, last minute cancellations of viewings - stress - stress - stress until I spoke to Adam Fairhurst at Ascend and ...
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“All very good, Ardent was very informative an......”

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Mar 02,2022
Minithumbup
Ardent
By: 'Jon'
Mar 02,2022
0 people found
this helpful
All very good, Ardent was very informative and answered any queries we had. Finger crossed we move in next week!...
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“A letting agent very helpful and very efficie......”

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Feb 25,2022
Minithumbup
By: 'Sze'
Feb 25,2022
0 people found
this helpful
A letting agent very helpful and very efficiency, all letting processing are very smooth and quick, is a good experience for me....
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“Great support. Agent is highly qualified, hel......”

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Feb 15,2022
Minithumbup
Catalina Matei
By: 'ghadir'
Feb 15,2022
0 people found
this helpful
Great support. Agent is highly qualified, helpful and understanding. She always trying to seek solutions to my situation. Thank you....
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“Different to the rest......”

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Feb 14,2022
Minithumbup
Tom Billington
By: 'Simon'
Feb 14,2022
0 people found
this helpful
Pleasantly surprised by Ascend. Our experience of agents around South Manchester and Cheshire over the last 6 months has been very poor. So far, Ascend have bucked this trend. Polite, friendly, efficient and most importantly they keep their word....
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“Great agents efficient and professional hard ......”

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Jan 28,2022
Minithumbup
By: 'Daniel'
Jan 28,2022
0 people found
this helpful
Great agents efficient and professional hard working and they care about their tenants I have had no bad experiences all good...
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“Adam has been fantastic from start to finish.......”

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Jan 28,2022
Minithumbup
Adam
By: 'Francesca'
Jan 28,2022
0 people found
this helpful
Adam has been fantastic from start to finish. I explained what I was looking for and when I needed to move out by and he has gone above and beyond. I can't thank him enough for being so professional, caring and efficient. What a credit ...
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“Rent with Ascend!...”

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Jan 27,2022
Minithumbup
By: 'Natasha'
Jan 27,2022
0 people found
this helpful
Ascend were quick to process our application, being first time renters it was a daunting experience but a week from viewing we’d moved in! Emails are always replied to quickly which means problems are always solved promptly. Can’t fault them....
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“Adam was extremely helpful and efficient at g......”

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Jan 26,2022
Minithumbup
Adam
By: 'Danielle Murphy'
Jan 26,2022
0 people found
this helpful
Adam was extremely helpful and efficient at getting the process through. It's been super seamless and easy to get the ball rolling at what could be a very stressful time....
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“I Have Positive experience so far, had litt......”

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Jan 26,2022
Minithumbup
Kyle Kelly
By: 'Dominik Antczak'
Jan 26,2022
0 people found
this helpful
I Have Positive experience so far, had little issues but were solved immediately. Kyle was professional from the beginning. Thank you!...
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“The estate agents has been been good from mov......”

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Jan 26,2022
Minithumbup
By: 'George'
Jan 26,2022
0 people found
this helpful
The estate agents has been been good from moving in until now, any queries have been resolved promptly and effectively...
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“Ascend properties are valuable and consistent......”

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Jan 26,2022
Minithumbup
Ardent
Tom Billington
By: 'Gbemisola'
Jan 26,2022
0 people found
this helpful
Ascend properties are valuable and consistent in every area of their services.. I have never have any regrets having them as my agent , They are always highly recommended and competent 💯.....
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Attachments

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“Absolutely amazing experience with Adam. He w......”

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Jan 19,2022
Minithumbup
Adam
Jack
By: 'Lauren Ward'
Jan 19,2022
0 people found
this helpful
Absolutely amazing experience with Adam. He was professional from start to finish. I sent him a million emails and he responded quickly everytime! From the initial phone call to the keys in my hand it took a week! Can't get better than that! The issues ...
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“My new home...”

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Jan 11,2022
Minithumbup
Adam
By: 'Suelen Mello'
Jan 11,2022
0 people found
this helpful
Adam is being very helpful and always responds quickly, I'm looking forward to moving into my new home, I'm currently in the referral process, I'll update next steps here. So far everything has been great. I'm hoping everything works out....
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“Friendly & Straightforward Service...”

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Jan 07,2022
Minithumbup
By: 'Tom'
Jan 07,2022
0 people found
this helpful
Jack was very helpful and friendly when I first spoke to him over the phone. He quickly actioned my emails and progressed my tenancy application providing support as needed along the way and the key pick up process was very straight forward....
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“Efficient, responsive and overall invaluable...”

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Jan 04,2022
Minithumbup
By: 'Helen'
Jan 04,2022
0 people found
this helpful
Efficient, responsive and overall invaluable service and help from Ascend and especially from Jack McDonough, by far the best company I’ve come across, delivering professional and knowledgeable agents who are hardworking going above and beyond to help a client in need!...
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“great agency, great agents. Helped me in a ve......”

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Dec 17,2021
Minithumbup
Amanda Field
By: 'Mattia'
Dec 17,2021
0 people found
this helpful
great agency, great agents. Helped me in a very difficult situation. Specially Jack! The team is top and the assistance was very helpful...
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“Rebecca Evans - 58 Garden St....”

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Nov 29,2021
Minithumbup
By: 'Roberto'
Nov 29,2021
0 people found
this helpful
Rebecca has been great from so far. She's sent me reminders and made sure everything was in place for our viewing at 58 Garden St. Where others failed to keep in touch, she's made sure all my questions had been answered. It's been a pleasure having ...
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“Working with Jack has made the process of mov......”

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Nov 26,2021
Minithumbup
By: 'Tala'
Nov 26,2021
0 people found
this helpful
Working with Jack has made the process of moving in and settling into Manchester an easier process. As an international student, settling into my apartment was a key aspect of my move to Manchester, and with Jack I was able to to find an apartment ...
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“Jack was very helpful, but there seemed to be......”

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Nov 22,2021
Minithumbup
By: 'Sam'
Nov 22,2021
0 people found
this helpful
Jack was very helpful, but there seemed to be some issues further up the line, too a long time for things to be sent through and some things felt last minute....
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“Ascend pretty average, Jack McD was fab!...”

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Nov 22,2021
Minithumbup
By: 'Rosie'
Nov 22,2021
0 people found
this helpful
Ascend itself was pretty last minute and chaotic. For example, we had a mad rush to sign documents on the day of moving in, because Amanda never responded to any emails. We also never had any confirmation emails that they had received our rent. This ...
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“Very disappointing experience...”

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Nov 15,2021
Minithumbdown
By: 'Raluca'
Nov 15,2021
97 people found
this helpful
The experience with Ascend had been great for a while (what I mean by that is that I saw the property, I provided all the info required and I signed the contract, the payments had been done monthly thus, as far as I always paid ...
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“Had a tough situation and little time and Asc......”

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Nov 15,2021
Minithumbup
Amanda Field
By: 'Robbie'
Nov 15,2021
0 people found
this helpful
Had a tough situation and little time and Ascend has helped me and my cotenants to find a solution. They went above and beyond to make sure our enquiry was dealt the fastest as possible and found the perfect housing solution for us!...
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“Adam Fairhurst was particularly helpful and c......”

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Nov 11,2021
Minithumbup
Adam
By: 'Gabriel'
Nov 11,2021
0 people found
this helpful
Adam Fairhurst was particularly helpful and charming. Securing our flat was a quick a painless process, which in my experience with estate agents - is bloody rare....
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“Renting a property...”

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Nov 10,2021
Minithumbup
Adam
By: 'Shreyas'
Nov 10,2021
0 people found
this helpful
It was very helpful conversing with Adam. He provided all the necessary details and clarifications whenever approached. Very kind and patient...
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“I think Adam is very very nice! He always res......”

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Nov 10,2021
Minithumbup
Adam
By: 'Harriet Li'
Nov 10,2021
0 people found
this helpful
I think Adam is very very nice! He always responses my questions quickly, especially I am in China now, so this quick response is helpful for me to get important information....
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“Adam Fairhurst was very helpful and helped me......”

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Nov 09,2021
Minithumbup
Adam
By: 'Khaled'
Nov 09,2021
0 people found
this helpful
Adam Fairhurst was very helpful and helped me secure the property I wanted. He was always there when I try to reach out to him. Many thanks Ascend properties especially Adam....
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Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 07/03/2022, 2:02 PM by
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Branch Manager
Last updated at 1:02 PM 07/03/2022 by

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