Genuinely awful. They will try to screw you over at every opportunity. We were charged £240 for cleaning despite it being cleaner then when we arrived. Getting the bond back was a torturous affair with them not replying to emails, general lack of communication etc. The house didn\'t meet fire regulations when we moved in and took weeks to get fixed. Throughout our tenancy, they never corrected any of the other issues raised in the inventory. I would advise any tenants to avoid, Kingstons Residential will waste your time and money.