Unbelievable! This must be the worst Lettings Agency in England. Whatever you do do not rent from them. Not even a dogs house I would rent from them. We have now involved all possible institutions to get out of our contract... we have been broken into twice in 3 months living in there after pleading to make our flat more secure he just loves into our faces... after the second break in he does not even answer his phone or calls us. I am warning everybody not to rent from this person!!