“Omega properties attitude towards maintenance is shocking. They will never, ......”
1 Star Review
Aug 06,2013
By:
'A'
Aug 06,2013
Branch: London, 1B Murray Street
Services: They manage our building
Would you recommend?: No
Postcode: N7
Branch: London, 1B Murray Street
They manage our building
Postcode: N7
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people found
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Omega properties attitude towards maintenance is shocking. They will never, ever pay for something to be replaced and always resort to a temporary fix. Two examples in our first 6 months:
Our washing machine has broken down twice already, the first time it took them a month to resolve the problem and I had to threatened to take laundry money out of the rent in order to get it fixed. The washing machine is 10 years old and the repair man is very familiar with our house having been called out to fix on many occasions before. The second time they refused to replace again despite the recurring issues.
More significantly our boiler breaks down frequently over night leaving us with no hot water or central. However, they will not do anything about fixing/replacing the boiler until "the boiler is not working at all". Despite the fact we have complained about the issue 5 times and gone without heating for probably 1/4 of our stay the issue remains unresolved.
Th bottom line is that they will avoid spending money at all costs and as a result you face a constant battle and will need to be well aware of your rights as a tenant.
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Further, the way they speak to people is shocking. I would strongly recommend no females ever rent this property