Couldn't agree more with everything that's been said here. A thoroughly unpleasant, unprofessional outfit. We have struggled to get them to do any repairs in the few years we've been here. Now we have handed in our notice, the landlord let himself into the flat without warning and has suddenly decided the flat is in a horrible state of disrepair (as it has been since we moved in and as we repeatedly told them and asked for something to be done) and now seems to be blaming us for the problems. The office girl who does all his bidding has a bad attitude, is extremely offensive and not above a bit of mud-slinging via email. Please, please, please avoid for the sake of your own sanity!