Portico
4.6/5, 2972 reviews
92% recommended
95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Lettings 90% 81% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
637 17 1047 192 526 5 439 5 75 29
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

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“I am writing this review to share my deeply d......”

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May 01,2024
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erick
By: 'Pandora'
May 01,2024
0 people found
this helpful
I am writing this review to share my deeply disappointing experience with Portico estate agents. Throughout the entire process, from the sale of the property to move-in, move-out, and deposit return, we encountered numerous issues that caused significant distress. Our initial interactions were with letting ...
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“No _Deposit...”

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Apr 10,2024
Minithumbdown
By: 'Mario'
Apr 10,2024
0 people found
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Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give an explanation as to why, communication is very limited and pretty much kept saying will be in touch tomorrow....
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“Not only one branch in general Terrible company....”

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Nov 28,2023
Minithumbdown
By: 'Fato'
Nov 28,2023
0 people found
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I do not know the selling department but never get involved with the letting department.. in the name of managing they are pain in the neck .. There is no coordinations between the departments. Without knowing what they are doing, They are all about paperwork and ...
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“Portico Letting Experience...”

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Sep 27,2023
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Charlotte
Georgia
By: 'Alexis'
Sep 27,2023
0 people found
this helpful
When my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming his property, we were confronted with the daunting task of securing a new residence within a mere two-month window. Aware of the current challenges posed ...
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“Great service and very helpful staff. Carolin......”

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Aug 21,2023
Minithumbup
Caroline
By: 'Maxim'
Aug 21,2023
0 people found
this helpful
Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has helped to coordinate the purchase of the property at Hartswood Rd among different parties involved. We are very happy with the outcome and can wholeheartedly ...
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“Really poor service all round. I have, thankf......”

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Aug 04,2023
Minithumbdown
By: 'Patrick'
Aug 04,2023
3 people found
this helpful
Really poor service all round. I have, thankfully, now moved out of their property. But, if you are unfortunate enough to be about to start renting from these estate agents, be aware of the numerous dodgy practices they will attempt. They will firstly pressure you ...
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“Thanks again for your help through the buying......”

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Jun 25,2023
Minithumbup
By: 'Adam'
Jun 25,2023
0 people found
this helpful
Thanks again for your help through the buying process we appreciated it...
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“Thank you to Salman Peerally...”

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Feb 17,2023
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salman
By: 'Aleksandr'
Feb 17,2023
0 people found
this helpful
Big thank you to Salman Peerally who made the whole process of moving in feel nice and smooth! He's always very friendly and responsive! 10/10...
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“Patrycja has been wonderful managing our flat......”

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Feb 04,2023
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Patrycja
By: 'Victoria'
Feb 04,2023
0 people found
this helpful
Patrycja has been wonderful managing our flat for us. She is efficient and helpful and is dedicated to providing a great service for both myself as a landlord and our tenants. I can highly recommend her....
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“Bad at dealing with property management issues...”

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Jan 20,2023
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Medleen
By: 'Joan Anderson'
Jan 20,2023
0 people found
this helpful
I have let my flat in South London through Portico for many years as I live outside Japan. They are often very bad at dealing with issues in the flat and communicating and it is very hard to track your contact there down when problems ...
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“We sold our family home via Daniel Cantle ......”

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Nov 30,2022
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Daniel
By: 'Lee Thompson'
Nov 30,2022
0 people found
this helpful
We sold our family home via Daniel Cantle and his team at Portico and they have been an absolute dream to deal with. Daniel is very thorough, knowledgeable and extremely professional and although we lost a buyer whilst we took and age to find a ...
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“Just the job...”

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Nov 02,2022
Minithumbup
Daniel
Natalie
By: 'MG'
Nov 02,2022
0 people found
this helpful
Portico helped sell our flat in difficult circumstances. Daniel, Natalie and the team were excellent, and I wouldn't hesitate to sell through them again...
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“Kailene Grey was absolutely lovely and thorou......”

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Oct 22,2022
Minithumbup
Kailene
By: 'Michael'
Oct 22,2022
0 people found
this helpful
Kailene Grey was absolutely lovely and thoroughly professional. She answered all questions and was willing to provide any additional requested information. I'd highly recommend her as a broker....
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“I'll like to thank to Alice property manager.......”

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Oct 20,2022
Minithumbup
Alice
By: 'Adriana Marciuc'
Oct 20,2022
0 people found
this helpful
I'll like to thank to Alice property manager. I've been dealing with her all the time we had a problem in the house and I can say that she always get involved in everything and tied her best in solving the problems ASAP. Thank you ...
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“Alice its absolutely lovely. She managed to g......”

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Oct 20,2022
Minithumbup
Alice
By: 'Elena'
Oct 20,2022
0 people found
this helpful
Alice its absolutely lovely. She managed to get our boiler fixed within the day. An absolute star. I strongly recommend to get in touch with her in regards to any issues that you encounter during your tenancy....
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“Salman was really helpful in securing our fla......”

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Oct 03,2022
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salman
By: 'Suzanne'
Oct 03,2022
0 people found
this helpful
Salman was really helpful in securing our flat. He was super responsive and resolved any issues we had quickly. Highly recommended!...
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“Alice in property maintenance has been a real......”

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Aug 11,2022
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Alice
By: 'James Cook'
Aug 11,2022
0 people found
this helpful
Alice in property maintenance has been a real pleasure to work with. Alice always makes sure I have all the details I need to help me get the job done and for this I look forward to working with her for many years in the ...
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“Stay Away from Portico!...”

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Aug 05,2022
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Sean
By: 'Devinder'
Aug 05,2022
1 people found
this helpful
I rented the property in Walthamstow and agreed to pay fees of approx £1100 (extortionate!!) for early settlement as part of the terms of the TA. However, on vacating the premises in accordance with agreement it's been 7 weeks now and I still haven't had my deposit ...
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“I am a landlord and have been dealing with Ma......”

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Aug 04,2022
Minithumbup
Mark
By: 'Dean'
Aug 04,2022
0 people found
this helpful
I am a landlord and have been dealing with Mark Mcllveney for a number of years...quite simply he is the best, most professional and knowledgeable agent I have ever dealt with@...
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“I am happy with the service provided from por......”

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Aug 01,2022
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Kieran
By: 'Donna M'
Aug 01,2022
0 people found
this helpful
I am happy with the service provided from portico and any maintenance that has been needed. I would like to thank Kieran who continues to be helpful and gets back to you quickly to resolve any issues....
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“Extremely Unethical Practices...”

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Jul 28,2022
Minithumbdown
By: 'Daryl'
Jul 28,2022
0 people found
this helpful
When it came to renewing the tenancy they attempted to raise the rent by over 25%. From £1775 to £2400 than to £2100 than £1900 than within the guidelines of the Retail Price Index, being a minimum of 3% and a maximum of 8% to £1835. No gas certificate for 2022 and if there’...
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“Brilliant service!...”

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Jul 19,2022
Minithumbup
Chris
By: 'Anon'
Jul 19,2022
1 people found
this helpful
Martin and Chris were fantastic, sorting out a previous challenging tenant for me and then finding me the type of tenant I needed for the property very quickly. They are prompt, professional and kind. I consider myself very lucky to have found such excellent service. ...
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“Portico we're extremely helpful managing me t......”

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Jul 13,2022
Minithumbup
Daniel
Bilal
By: 'Happy Vendor'
Jul 13,2022
0 people found
this helpful
Portico we're extremely helpful managing me through a difficult process of buying and selling at the same time. All the staff were extremely helpful and friendly at all times. Thank you to the team....
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“Portico has provided professional and prompt Concierge service to me as landlord...”

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Jul 12,2022
Minithumbup
Diogo
By: 'Andrew'
Jul 12,2022
0 people found
this helpful
Portico has provided professional and prompt support to me as a landlord. They have helped me successful source good quality tenants and to source suppliers/workers to get work done to a high standard. Communication is prompt and clear. I am very pleased with their ...
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“Portico have ignored our emails regarding the......”

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Jul 12,2022
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Shamirah
By: 'Hector'
Jul 12,2022
0 people found
this helpful
Portico have ignored our emails regarding the return of our deposit for a rental property. We are still waiting for the return of our deposit, despite us leaving the property over 3 weeks ago and it being in exactly the same state as we found it ...
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“Everyone knows that moving is not a pleasant .....”

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Jul 01,2022
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Holly
By: 'Deisi Ascari'
Jul 01,2022
0 people found
this helpful
Everyone knows that moving is not a pleasant thing to do. Portico gave me the support necessary to move in and to move out. Thank you very much for the agents “Erick dos Santos” and “Holly Pearson” they went above and beyond to help me....
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“they got stuff done quick, easy to reach, and......”

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Jun 28,2022
Minithumbup
salman
By: 'Joe'
Jun 28,2022
0 people found
this helpful
they got stuff done quick, easy to reach, and everything was in good order. salman was friendly to work with...
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“Salman Peerally was outstanding to work with ......”

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Jun 28,2022
Minithumbup
salman
By: 'Steve S'
Jun 28,2022
0 people found
this helpful
Salman Peerally was outstanding to work with throughout the entire rental process. I could not have asked for better service. Top man, I’d give six stars out of five if I could....
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“Salman Peerally...”

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Jun 28,2022
Minithumbdown
salman
By: 'Maria'
Jun 28,2022
0 people found
this helpful
I would like to say a big thank you to Salman Peerally who helped me and my friend in the process of finding the flat and negotiating the details. Salman is a very responsible and welcoming person who made this whole stressful process much easier. ...
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“Had a very good experience with Flora and the Portico team......”

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Jun 15,2022
Minithumbup
Flora
By: 'Anna'
Jun 15,2022
0 people found
this helpful
Had a very good experience with Flora and the Portico team who were all efficient and helpful. Flora was great during the referencing process and helped me navigate some challenges which was very much appreciated - she was so patient with my numerous questions! Would ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Regional Awards won by Portico

Individual Branch Awards

Woodford Green, IG8

London, E10



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