Portico
4.6/5, 2972 reviews
92% recommended
95% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ... show more Portico

We're Portico, an award-winning London agent with 18 branches across London and Essex.

We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.

We also offer a premium Airbnb management service, and a cost-effective Handyman service.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

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Latest Reviews

 View all Reviews 2972
1st May 2024
reviewed by 'Pandora'
“I am writing this review to share my deeply disappointing experience with Portico estate agents. Throughout the entire process, from ......”
10th Apr 2024
reviewed by 'Mario'
“Worst experience ever when getting my deposit back, it has been over 10 working days and they are unable to give ......”
28th Nov 2023
reviewed by 'Fato'
“I do not know the selling department but never get involved with the letting department.. in the name of managing ......”
27th Sep 2023
reviewed by 'Alexis'
“When my mother and I found ourselves unexpectedly in need of a new home due to our existing landlord reclaiming ......”
21st Aug 2023
reviewed by 'Maxim'
“Great service and very helpful staff. Caroline from Portico has really helped to move the whole process efficiently and has ......”
4th Aug 2023
reviewed by 'Patrick'
“Really poor service all round. I have, thankfully, now moved out of their property. But, if you are unfortunate enough ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 97% £40,000 £16,000,000
Lettings 90% 81% £290 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
637 17 1047 192 526 5 439 5 75 29
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
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Latest Properties

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Portico Branches (view all 18)
Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22

“I am very happy with the service that was pro......”

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Jul 13,2021
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Jake
By: 'Patryk'
Jul 13,2021
1 people found
this helpful
I am very happy with the service that was provided, Jake was very helpful and polite. Always answered all my questions and never kept me waiting. Thank you !!...
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“Lauren and Portico make life easy!...”

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Jul 13,2021
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Lauren
By: 'Oliver S.'
Jul 13,2021
8 people found
this helpful
Lauren and Portico make life easy! We recently went through Lauren at Portico to find an apartment in Parsons Green and couldn't be happier with the service provided. Lauren could not have been more transparent, helpful and quick to respond throughout the entire process and ...
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“Bad time to be a London Landlord but Portico helped me...”

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Jul 12,2021
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Chris
By: 'Mark'
Jul 12,2021
0 people found
this helpful
In difficult times for London Landlords Portico at Islington really helped me. I have 25 years experience as a London Landlord and it has never been as tough as this, Chris Rosser at Portico went the extra mile to sort me out and find 2 tenants with ...
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“I highly recommend the Portico team. Jo had a......”

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Jul 01,2021
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Michelle
By: 'Alistair'
Jul 01,2021
0 people found
this helpful
I highly recommend the Portico team. Jo had a book of prospective buyers looking round before we were even on the market. Mark managed the negotiations with the buyer and kept everything on track during the transaction - driving the process along and providing excellent ...
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“I Would very much recommend Portico and Salma......”

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Jun 30,2021
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By: 'Connor'
Jun 30,2021
0 people found
this helpful
I Would very much recommend Portico and Salman has been very helpful throughout the whole process and is very reliable and trustworthy...
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“Portico were very helpful and accommodating t......”

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Jun 29,2021
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Molly
By: 'ZM'
Jun 29,2021
5 people found
this helpful
Portico were very helpful and accommodating throughout the search. They listened to my feedback and acted accordingly. Molly and Angus were very kind and easy to work with!...
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“Very proactive group at portico, they found m......”

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Jun 28,2021
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By: 'Sanjita Khan'
Jun 28,2021
0 people found
this helpful
Very proactive group at portico, they found me and helped sell my property when my old agent was being very slow with everything, Old school is the best way...
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“Very professional and friendly service, easy ......”

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Jun 28,2021
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Sam
By: 'James bishop'
Jun 28,2021
0 people found
this helpful
Very professional and friendly service, easy to communicate with. Great bunch of lads especially in the sales department cheers to Sam and Densel...
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“Five star service from Jade...”

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Jun 25,2021
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jade
By: 'Robin Panrucker'
Jun 25,2021
0 people found
this helpful
I recently put my property up for rental and have to commend one person in particular. Jade has the best customer service I have experienced in a long time. Renting my property was stressful and emotional but Jade managed to help me navigate that by ...
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“Portico is the company I now rent my flat wit......”

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Jun 17,2021
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Angus
By: 'MVW Monica Victorine Williams'
Jun 17,2021
7 people found
this helpful
Portico is the company I now rent my flat with and I can only say that I could not have asked for better service from Portico, they are efficient, very informative and extremely helpful, especially Angus Mcanespie who has help with solving any issues we ...
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“Would highly recommend...”

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Jun 15,2021
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Sanyah
By: 'N'
Jun 15,2021
1 people found
this helpful
Sean Hewitt and his team at Portico were brilliant in getting my house sold. I was kept up to date at every stage. The staff were all very professional and helpful. I would highly recommend the services of Portico....
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“Flora is officiant and informative when viewi......”

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Jun 09,2021
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Flora
By: 'Isobel & Alistair Toovey'
Jun 09,2021
1 people found
this helpful
Flora is officiant and informative when viewing our flat and we’ve had good communication with her since we’ve moved in....
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“STAY AWAY! SCAMMERS...”

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Jun 02,2021
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Molly
By: 'Eliis'
Jun 02,2021
4 people found
this helpful
Absolutely awful experience with Portico Fulham branch from the get go. I rented a property on Vera Road in Fulham with Molly Derbyshire who was quick to take my money but little did I know the ongoing issues I would have for the next 14 months ...
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“Very professional...”

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May 17,2021
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Jake
By: 'Nick'
May 17,2021
1 people found
this helpful
Jake has been very professional and one of the best agent we have encountered as a landlord. He is always working in the best interests of both landlord and tenant as well as being very knowledgable about the process. He is tremendous asset to the ...
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“WORST MOVING TRANSITION....”

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May 12,2021
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By: 'DW'
May 12,2021
0 people found
this helpful
Nice to know my landlords happy with this agency while his tenant is not. Where to begin... *deep breath* RightMove and Portico listed the rent as different amounts, only varying by £5, fine. Once I was offered the property over the phone the price increased again ...
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“Great estate agents. Recommend. Friendly and......”

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Apr 27,2021
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Michelle
By: 'Paul'
Apr 27,2021
4 people found
this helpful
Great estate agents. Recommend. Friendly and professional throughout the stress of selling and buying. Thanks to Mark, Joanne, Michelle, Spencer and the team at Leyton...
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“Relaxed, informative and friendly...”

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Apr 26,2021
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Jake
By: 'Richard'
Apr 26,2021
4 people found
this helpful
Jake was relaxed, informative and friendly in showing me around a flat and attentive in following up afterwards to check in. After a couple of weeks of enquires and viewings with other agents prior I had discovered this is not necessarily the norm in the ...
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“I have used Portico (previously Spencers) for......”

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Apr 22,2021
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Jake
By: 'Helen'
Apr 22,2021
4 people found
this helpful
I have used Portico (previously Spencers) for over 20 years and I wouldn't use anyone else. I know exactly what kind of service I will receive and the calibre of tenants and that to me is paramount. I have had over 20 years of stress free tenancy ...
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“I have recently been talking to Jade and she ......”

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Apr 20,2021
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jade
By: 'Robyn'
Apr 20,2021
4 people found
this helpful
I have recently been talking to Jade and she is so lovely, professional and attentive. She's made the process so much easier and has really helped me find properties that were right for me - never sending me properties that didn't fit the brief. Thanks ...
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“10 years of invaluable assistance...”

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Apr 01,2021
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Marc
By: 'Steven'
Apr 01,2021
5 people found
this helpful
I bought a flat in Leyton 10 years ago. I had the good fortune to chat with Marc McIlveney who became the lettings agent at the time of purchase. 10 years on and Marc, now with Portico, is still as professional, helpful and dedicated as he ever ...
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“Portico Leyton estate agent...”

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Mar 31,2021
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Marc
By: 'Nick'
Mar 31,2021
7 people found
this helpful
I have always had a very good experience with Portico Leyton estate agents who are very professional in finding tenants for us in a difficult market, they are unrelenting in trying to find the right tenants for us through out the search process. I have ...
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“Avoid Portico like the coronavirus...”

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Mar 29,2021
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Jason
By: 'Lori Beattie'
Mar 29,2021
3 people found
this helpful
1 star is far too generous to give to Portico, not just the Fulham office (with whom I had the misfortune of dealing as a tenant) but the head office and wider team as well. From the very first viewing until I received my deposit back, ...
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“Great service for first time landlords...”

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Mar 23,2021
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Jake
By: 'Graeme'
Mar 23,2021
6 people found
this helpful
As first time landlords, Portico were great in helping us rent out property and advising us. The whole process worked really well, resulting in finding great tenants really quickly. A big thanks to Marc, Helene and Jake....
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“Daniel is to be thoroughly commended. Extreme......”

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Mar 12,2021
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Daniel
By: 'PK'
Mar 12,2021
6 people found
this helpful
Daniel is to be thoroughly commended. Extremely professional and diligent. Very good advice and preparation in getting property on market. Handled all aspects. Excellent communication throughout. Really top quality service....
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“Property management incompetent when it matte......”

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Mar 11,2021
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By: 'Chester'
Mar 11,2021
2 people found
this helpful
Property management incompetent when it matters. Was in a managed property. Disconnected service and team, with no direct dials. Ignoring or not documenting reported issues was one issue, which will ultimately cost the landlords more. End of tenancy processes also fail to impress. Example of ...
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“Excellent service from Daniel...”

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Mar 07,2021
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Daniel
By: 'Dominic Wells'
Mar 07,2021
6 people found
this helpful
Best thing about the Portico Woodford office is Sales Manager Daniel Cantle, who is fantastic and works incredibly hard. Great communication, very friendly and professional. Also gave us a great deal. As long as Daniel is working on your sale you will have a great ...
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“33 Kings Avenue...”

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Mar 02,2021
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Harry
By: 'Cameron'
Mar 02,2021
5 people found
this helpful
Harry did a great job liaising with both sets of lawyers ensuring a smooth transaction. Additionally, he and his team were always available to take my calls and accommodate additional viewings, which was really helpful and removed a lot of stress from the process....
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Comment on agent fees
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“Chris from the Islington branch has been extr......”

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Mar 01,2021
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Chris
By: 'Natalia'
Mar 01,2021
5 people found
this helpful
Chris from the Islington branch has been extremely helpful today and they offer a very high service. The team will not hesitate to help if you are ever in needs!...
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“Having worked with 4 vendors as part of a new......”

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Feb 21,2021
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Adam
By: 'Laura'
Feb 21,2021
0 people found
this helpful
Having worked with 4 vendors as part of a new build incentive, Portico were by far the best in terms of communications from Daniel and proactiveness to sell from Adam. Whilst I have decided to take my property off the market in the medium term, I ...
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“One star is too many...”

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Feb 17,2021
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By: 'Luke'
Feb 17,2021
0 people found
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One star is too many - this company was engaged to manage / host my property which was not done. Using 'technical' reasons for not being able to list the property resulted in no revenue at all - then avoided communication and blatantly lied throughout. This ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Keith Cross (Operations Director) at [email protected] or telephone 020 7729 5222
Last updated at 2:23 PM 07/05/2019 by Ed Lugg

Awards won by Portico

Regional Awards won by Portico

Individual Branch Awards

Woodford Green, IG8

London, E10



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