Portico
Walthamstow, London, E17
4.7/5, 442 reviews
96% recommended
98% sales valuation accuracy
94% sales fee satisfaction

“Stay Away from Portico!...”

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Aug 05,2022
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Sean
By: 'Devinder'
Aug 05,2022
1 people found
this helpful
I rented the property in Walthamstow and agreed to pay fees of approx £1100 (extortionate!!) for early settlement as part of the terms of the TA. However, on vacating the premises in accordance with agreement it's been 7 weeks now and I still haven't had my deposit back nor 3 weeks rent due back to me. Neither has anyone called me (Several requests by me) to explain why the delay. All I have is some old emails saying it's with accounts. Unfortunately looks like having to go to litigation on this one! Totally disgusting customer service - they take the money upfront (which is fine) but when it comes to refunding they are non-existent! How can they run a legit business in this manner. Be Very Aware!!! For deposit I have had to raise a dispute as this has not been released to me yet (zero reason for not releasing).
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Opening Hours
Address

Portico
163\/165 Hoe Street
Walthamstow,London
Greater London
E17 3AL
020 8520 5255

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 94% £61,000 £675,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 1 152 10 65 2 61 1 13 3
Areas covered
  • E17
  • Walthamstow
  • N17
  • Chingford
  • Tottenham
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Lettings TDS My deposits scheme
Latest Properties

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“Stay Away from Portico!...”

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Aug 05,2022
Minithumbdown
Sean
By: 'Devinder'
Aug 05,2022
1 people found
this helpful
I rented the property in Walthamstow and agreed to pay fees of approx £1100 (extortionate!!) for early settlement as part of the terms of the TA. However, on vacating the premises in accordance with agreement it's been 7 weeks now and I still haven't had my deposit ...
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“Excellent customer service...”

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May 11,2022
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Meghan
By: 'J'
May 11,2022
1 people found
this helpful
Over the last few years whenever I needed any help with maintenance issues Meghan Buchel at the Walthamstow office is always very friendly, professional & helpful....
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“Great customer service...”

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Oct 07,2021
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Sanyah
By: 'Nathan'
Oct 07,2021
1 people found
this helpful
Great customer service, very helpful and friendly staff. Did everything they could to get us into a new property on short notice within 2 weeks. Special thank you to Sanyah for all of her help....
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“Would highly recommend...”

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Jun 15,2021
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Sean
Sanyah
By: 'N'
Jun 15,2021
1 people found
this helpful
Sean Hewitt and his team at Portico were brilliant in getting my house sold. I was kept up to date at every stage. The staff were all very professional and helpful. I would highly recommend the services of Portico....
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“I have had the best experience and the best s......”

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Feb 17,2021
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Sanyah
By: 'Viorica'
Feb 17,2021
6 people found
this helpful
I have had the best experience and the best staff to work with. I have cone across to some helpful and lovely Staff from PORTICO to help me find the property i was looking for. Thank you so much Sanyah Rashid I would recommend this ...
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“Great customer service...”

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Jun 11,2020
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Sean
By: 'Jude'
Jun 11,2020
1 people found
this helpful
Sean is amazing! He was so lovely, helpful, understanding, patient and did everything he possibly could for us! Brilliant customer service. Was also lovely meeting Samuel who was very helpful and friendly. He got us all the help we needed very quickly. Thank you, guys!...
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“Marc Mcllveney at Portico helping me a lot. T......”

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Apr 22,2020
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Marc
By: 'Tomo'
Apr 22,2020
1 people found
this helpful
Marc Mcllveney at Portico helping me a lot. This is very difficult time to fine new flat but I was smooth and nice. Next time if I need to fine a flat I would ask him again!...
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“Bought a flat in Walthamstow...”

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Apr 11,2020
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Sean
becky
By: 'rob_adams87'
Apr 11,2020
1 people found
this helpful
Recently bought a flat in Walthamstow with Portico and was very impressed! Really professional estate agents, very reasonably well priced property, helped in the negotiating phase, excellent communication! Special shouts to Sean Hewitt the office manager and Becky - thanks guys! :)...
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“Never dealt with such horrendous estate agents in my 10 years ......”

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Feb 26,2020
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By: 'Charlie'
Feb 26,2020
1 people found
this helpful
Never dealt with such horrendous estate agents in my 10 years living in London and that's saying something!! The Portico Walthamstow team were rude, shameless and aggressive in their approach, especially Sean Hewitt (I have the emails to back this up!) making our purchase process unnecessarily ...
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“Sean at the office in Walthamstow is always v......”

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Feb 10,2020
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Sean
By: 'Jackie'
Feb 10,2020
1 people found
this helpful
Sean at the office in Walthamstow is always very professional & accomodating whenever I have had any dealings with him over the last 7 years as a landlord....
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“Portico Walthamstow...”

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Feb 05,2020
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Sean
By: 'Sharath'
Feb 05,2020
1 people found
this helpful
Sean and Portico Walthamstow were incredibly helpful when we had an issue with a tenant not paying the rent and helped us through the entire process. Hugely appreciated and very supportive. We have continued to use them for a number of years bow...
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“As always I find the service given from the W......”

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Feb 05,2020
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Sean
becky
By: 'PHILLIP'
Feb 05,2020
1 people found
this helpful
As always I find the service given from the Walthamstow office of portico most helpful and efficient. In particular that of Sean and Becky who excel in every respect....
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“Very efficient service. All staff I have dea......”

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Jan 15,2020
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Sean
Sanyah
By: 'Graham'
Jan 15,2020
0 people found
this helpful
Very efficient service. All staff I have dealt with have been first class. They had the difficult task of letting the flat around Christmas, which is never easy, but succeeded. I can trust them to be thorough....
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“I have been dealing with Sean for over ten ye......”

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Jan 06,2020
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Sean
By: 'Alexandra'
Jan 06,2020
0 people found
this helpful
I have been dealing with Sean for over ten years he had always been professional and understanding at all times. I wouldn't work with anyone else - Thanks Sean Alex...
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“Sanyah and Sean were absolutely amazing in pr......”

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Dec 07,2019
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Sanyah
Sean
By: 'Jenovic'
Dec 07,2019
0 people found
this helpful
Sanyah and Sean were absolutely amazing in providing great support from finding the place up to the last details. We couldn't be happier with our new home. Thanks guys...
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“Brilliant staff and been working together for......”

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Dec 02,2019
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Sean
Leah
By: 'Ricki'
Dec 02,2019
0 people found
this helpful
Brilliant staff and been working together for over 15 years. Always around when I have needed them. Great tenants as well. Would highly recommend them to anyone looking for an agent to take care landlord and tenants....
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“Prompt and efficient service.known Sean for ......”

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Nov 29,2019
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Sean
By: 'Thiyakes'
Nov 29,2019
1 people found
this helpful
Prompt and efficient service. known Sean for more than 10 years. We can rely on him for a fast and thorough work...
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“Mostly smooth and quick process. ......”

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Nov 25,2019
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Sanyah
By: 'Chris'
Nov 25,2019
1 people found
this helpful
Mostly smooth and quick process. A couple of times where I had to wait a little for a response/information, but overall a good experience....
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“Perfect experience! Our experience with Porti......”

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Nov 18,2019
Minithumbup
Sanyah
Sean
By: 'Ashleigh'
Nov 18,2019
0 people found
this helpful
Perfect experience! Our experience with Portico was wonderful. The agents were amazing from arranging the viewing all the way to handing over the keys. Their communication is great and they answered the hundreds of questions we had quickly. They were all lovely, friendly and efficient ...
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“Extremely happy...”

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Nov 12,2019
Minithumbup
Sanyah
By: 'Micah'
Nov 12,2019
1 people found
this helpful
Sanyah and Sean were absolutely amazing. They went above and beyond to help me find my dream flat. The customer service was great, always very quick to reply to any questions I had and made the experience of renting my first place by myself really ...
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“Exceeded expectations!...”

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Aug 16,2019
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becky
Sean
By: 'Lois'
Aug 16,2019
0 people found
this helpful
Becky & Sean exceeded our expectations. They were constantly in contact and pushing the solicitors along with myself! I never felt out of the loop with them and so pleased we chose Portico! The tote bag worked ?. I have and will continue to recommend Portico to ...
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“Lies....”

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Aug 13,2019
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becky
By: 'Adam'
Aug 13,2019
1 people found
this helpful
Becky was extremely friendly during the viewing and on all further phone calls relating to my purchase of the property (which has since fallen through). Unfortunately, her careless errors and subsequent lies have cost me the property, cost the seller money, and caused us both ...
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“I have mixed reviews of my experience with Po......”

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Aug 02,2019
Minithumbup
Sean
By: 'Jennifer'
Aug 02,2019
1 people found
this helpful
I have mixed reviews of my experience with Portico. I've dealt with Sean Hewitt for 4 years and found his experience and professionalism is to a high standard. He always responds to emails and nothings is ever a problem. I found the proccess very easy hence ...
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“All the team at Portico were super helpful an......”

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Jul 28,2019
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Leah
Sean
By: 'Liam'
Jul 28,2019
1 people found
this helpful
All the team at Portico were super helpful and would definitely recommend going through them when purchasing a house. Made it really easy for us to get into the property for second viewings, measurements etc. Leah was very friendly for our first viewing when we ...
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“Sean and his lovely team at Portico have just......”

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Jul 23,2019
Minithumbup
Sean
By: 'Ton'
Jul 23,2019
1 people found
this helpful
Sean and his lovely team at Portico have just sold our house in Walthamstow. From start to finish nothing was too much trouble for Sean and he consistently went above and beyond to ensure that our sale progressed quickly and without any hiccups. Thank you ...
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“Leah and Sean have been great throughout. Always quick to ......”

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Jul 18,2019
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Leah
Sean
By: 'Richard'
Jul 18,2019
1 people found
this helpful
Leah and Sean have been great throughout. Always quick to respond to our questions and requests, they contributed to a really smooth process. Thank you Portico Walthamstow....
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“Satisfied Customer...”

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Jun 04,2019
Minithumbup
Sean
By: 'Susan'
Jun 04,2019
1 people found
this helpful
We found Sean Hewitt to be very professional, experienced and helpful in the sale of our property. If you want to sell your property without fuss, he is your man. He was the only local agent prepared to actually visit, inspect and provide a formal ...
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Comment on agent fees
Reasonable.
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“Great service from Sean Darlow...”

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Jun 01,2019
Minithumbup
Emma
By: 'R&E'
Jun 01,2019
2 people found
this helpful
Sean Darlow recently helped us with our house purchase and we couldn't be more positive about his service, communication and overall effort in pushing the sale forward. He was always available by phone or email to answer questions, with no delays in getting back to ...
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“Sean is very professional...”

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May 01,2019
Minithumbup
Sean
By: 'Jackie'
May 01,2019
2 people found
this helpful
I have been a landlord client for a number of years. In that time Sean is always polite & courteous both on the telephone & face to face. Whenever I need any information he is prompt in responding & resolving any issues. He always manages to find the ...
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Comment on agent fees
Good fees for the level of service.
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“Excellent...”

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Mar 20,2019
Minithumbup
Sean
Leah
By: 'Ollie'
Mar 20,2019
0 people found
this helpful
Both Sean and Leah were so helpful and always available to answer any questions, both my partner and I were nervous as it was the first property we were looking to rent together but they made it so easy...
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Staff picture Sean
(258)
Staff picture becky
(11)
Staff picture Leah
(10)
No image available Sanyah
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:33 PM 17/10/2017 by allAgents

Awards won by Portico, London E17 3AL



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