1 Star Review
Aug 13,2019
By:
'Adam'
Aug 13,2019
Branch: London, 163\/165 Hoe Street
Services: Sales (Prospective customer)
Sold price: £460000
Would you recommend?: No
Postcode: E17
Branch: London, 163\/165 Hoe Street
Sales (Prospective customer)
Sold price: £460000
Postcode: E17
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Becky was extremely friendly during the viewing and on all further phone calls relating to my purchase of the property (which has since fallen through). Unfortunately, her careless errors and subsequent lies have cost me the property, cost the seller money, and caused us both a lot of stress.
After my offer was accepted, it became clear that Becky had made a careless error in her original email when she claimed the property was chain free even though it was not. This obviously makes a material difference to the situation and therefore I reduced my offer by a small amount. After a week of back-and-forth, and with other added complications not helped by Portico/Becky's involvement, I was told the seller had decided to instead accept the other bidder's offer because I was messing them around too much.
I knew something didn't feel right about this and so I privately posted a letter through the door of the seller explaining what had happened and asking for some clarity on their version of events. The seller told me that Becky never admitted to her error, instead making up lies about why I had reduced my offer, and this is what inevitably lost me the house, and caused the vendors to instead choose a seller who had made a lower offer than me.
Estate Agents already had a bad rep. It is not helped by cowardly acts such as this with absolutely no integrity or professionalism. I will never be using Portico again, and you should be wary if you do.
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