Portico
Walthamstow, London, E17
4.7/5, 442 reviews
96% recommended
98% sales valuation accuracy
94% sales fee satisfaction

Property Features

Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ... show more Spencers is now Portico!

After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.

Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.

Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

Contact Us

Latest Reviews

View all Reviews 442
5th Aug 2022
reviewed by 'Devinder'
“I rented the property in Walthamstow and agreed to pay fees of approx £1100 (extortionate!!) for early settlement as part of ......”
11th May 2022
reviewed by 'J'
“Over the last few years whenever I needed any help with maintenance issues Meghan Buchel at the Walthamstow office is ......”
7th Oct 2021
reviewed by 'Nathan'
“Great customer service, very helpful and friendly staff. Did everything they could to get us into a new property on ......”
15th Jun 2021
reviewed by 'N'
“Sean Hewitt and his team at Portico were brilliant in getting my house sold. I was kept up to date ......”
17th Feb 2021
reviewed by 'Viorica'
“I have had the best experience and the best staff to work with.I have cone across to some helpful ......”
11th Jun 2020
reviewed by 'Jude'
“Sean is amazing! He was so lovely, helpful, understanding, patient and did everything he possibly could for us! Brilliant customer ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Portico
163\/165 Hoe Street
Walthamstow,London
Greater London
E17 3AL
020 8520 5255

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 94% £61,000 £675,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
134 1 152 10 65 2 61 1 13 3
Areas covered
  • E17
  • Walthamstow
  • N17
  • Chingford
  • Tottenham
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Lettings TDS My deposits scheme
Rankings
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“This agent was very helpful , he was clear in his ......”

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Sep 30,2015
Minithumbup
By: 'Thomas'
Sep 30,2015
0 people found
this helpful
This agent was very helpful , he was clear in his speaking and gave very good advice. He was on time to the viewing and was very professional. Highly recommended !...
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Comment on agent fees
The agents fees are very fair and not over priced.
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“Very professional and thorough service, never felt rushed or farmed ......”

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Sep 29,2015
Minithumbup
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Sean
By: 'Tom'
Sep 29,2015
0 people found
this helpful
Very professional and thorough service, never felt rushed or farmed through. Always available for conversations and when extra paper needed signing, they visited the property rather than us having to go to them which was super helpful...
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“Very friendly and honest!Great customer service and nothing ever ......”

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Sep 25,2015
Minithumbup
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Sean
By: 'Sold'
Sep 25,2015
1 people found
this helpful
Very friendly and honest! Great customer service and nothing ever seemed too much hassle, always welcoming and able to advise. Kept us updated and informed on a regular basis. Goods seller rates and actually sold the property quicker than expected. Very pleased, many thanks...
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Comment on agent fees
Fees were very reasonable
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“Property sold thanks to Sean's tenacity and expertise. I know ......”

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Sep 25,2015
Minithumbup
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Sean
By: 'Spencers'
Sep 25,2015
1 people found
this helpful
Property sold thanks to Sean's tenacity and expertise. I know Sean to be extremely helpful and knowledgeable, completely trustworthy and always willing to go the extra mile. Whenever I called Sean knew exactly where we were at in the process and kept the momentum going ...
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“My experience was hassle-free. No hidden costs, very transparent. Would ......”

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Sep 25,2015
Minithumbup
By: 'Hdhrshhd'
Sep 25,2015
1 people found
this helpful
My experience was hassle-free. No hidden costs, very transparent. Would recommend, as my previous experience with a big letting agent in Walthamstow left me extremely stressed. Perhaps there could have been more communication within the office, as two separate people were asking different things of ...
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Comment on agent fees
Fees were a bit high at ‚£500.
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“Very helpful liaising with tenants about viewings, kept me informed ......”

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Sep 24,2015
Minithumbup
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Sean
By: 'Bridget'
Sep 24,2015
0 people found
this helpful
Very helpful liaising with tenants about viewings, kept me informed of status and chased up when needed. Also helpful arranging access for furniture removal - the complete service!...
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“Fantastic service, great rent achieved, reasonable fees, Mark Leigh was ......”

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Sep 24,2015
Minithumbup
By: 'Happy'
Sep 24,2015
0 people found
this helpful
Fantastic service, great rent achieved, reasonable fees, Mark Leigh was great kept me informed throughout the whole transaction. Would highly recommend Mark and Spencer's....
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“The service was excellent. With the time constraints I had, ......”

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Sep 22,2015
Minithumbup
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Sean
By: 'Chase'
Sep 22,2015
0 people found
this helpful
The service was excellent. With the time constraints I had, Mark was able to meet me at the property early in the morning to facilitate measuring, and was always willing to go out of his way to help myself and the landlady. I had no ...
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“Mark Leigh was competent and professional throughout a lengthy process.......”

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Sep 17,2015
Minithumbup
By: 'Michael'
Sep 17,2015
1 people found
this helpful
Mark Leigh was competent and professional throughout a lengthy process. He kept open good lines of communication between me and the vendor and smoothed over any hitches in the process....
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“All worked smoothly during the whole transaction with no problems. ......”

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Sep 17,2015
Minithumbup
By: 'andy'
Sep 17,2015
1 people found
this helpful
All worked smoothly during the whole transaction with no problems. He was help full and provided the required assistance allways....
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“Everything was handled swiftly and professionally. They were very good ......”

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Sep 17,2015
Minithumbup
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Sean
By: 'CJ'
Sep 17,2015
1 people found
this helpful
Everything was handled swiftly and professionally. They were very good at handling queries and explaining what was required from us. Regarding utilities [bills etc] they didn't give us much help or information of who the previous tenants were with etc, and we weren't informed of ...
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Comment on agent fees
Admin fees, deposit and rent were all agreeable
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“I have dealt with Sean at Spencers for almost 10 years ......”

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Sep 16,2015
Minithumbup
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Sean
By: 'A'
Sep 16,2015
1 people found
this helpful
I have dealt with Sean at Spencers for almost 10 years now and have always found them to be reliable agency who always get things done quickly and in a proficient manner. Would highly recommend....
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“Spencer's were very helpful throughout: answering all our questions when ......”

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Sep 05,2015
Minithumbup
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Sean
By: 'Peter'
Sep 05,2015
0 people found
this helpful
Spencer's were very helpful throughout: answering all our questions when we viewed the property, guiding us through the bidding process, and keeping us informed of the progress when we neared exchange and completion. As first-time buyers, they helped keep the process as straightforward as possible, ...
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“Excellent Service, really helpful and friendly throughout the process. Everyone ......”

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Sep 05,2015
Minithumbup
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Sean
By: 'David'
Sep 05,2015
0 people found
this helpful
Excellent Service, really helpful and friendly throughout the process. Everyone seemed to genuinely want to help and they made the entire process very clear....
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“Spencers (Sean and Mark) very helpful at all stages of ......”

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Sep 04,2015
Minithumbup
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Sean
By: 'KB'
Sep 04,2015
0 people found
this helpful
Spencers (Sean and Mark) very helpful at all stages of the property purchase, including in showing us around the property, advising us on property in the area and completing our purchase on time. Their support was very helpful to us - we would have no ...
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“Sean did a great job of negotiating between us and ......”

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Sep 03,2015
Minithumbup
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Sean
By: 'AW'
Sep 03,2015
0 people found
this helpful
Sean did a great job of negotiating between us and our seller and worked in a really focussed way to keep the sale moving on. Much appreciated!...
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“The service I received from Spencers was excellent. They managed ......”

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Aug 28,2015
Minithumbup
By: 'Well'
Aug 28,2015
0 people found
this helpful
The service I received from Spencers was excellent. They managed to sell my house in just four weeks for a better price that I imagined. Their contact with me from start to finish was exemplary. All in all well done Spencers...
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“Used Spencer's to rent out my Flat. First time I ......”

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Aug 28,2015
Minithumbup
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Sean
By: 'Catherine'
Aug 28,2015
0 people found
this helpful
Used Spencer's to rent out my Flat. First time I became a landlady and did not know where to start. Sean and Mark were very helpful in taking me through the process. All good...
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“I was informed very quickly by Sean Hewitt that the ......”

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Aug 27,2015
Minithumbup
Staff profile picture
Sean
By: 'Victoria'
Aug 27,2015
0 people found
this helpful
I was informed very quickly by Sean Hewitt that the previous tenant was leaving the property . A new prospective tenant was found very quickly and their references checked out. The rent achieved was good I believe. Not residing in the UK has its drawbacks and ...
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Comment on agent fees
I can't really make an informed comment on the fees charged. Living in Australia I do not have the opportunity to shop around unless I use the internet and I do not have the time to do this. I assume they are similar to many other agents. I do not know the answer to which portal was used for this transaction.
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Aug 26,2015
Minithumbup
By: 'Lisa'
Aug 26,2015
1 people found
this helpful
I have been very pleased with the service provided by Spencers at their Walthamstow office, both as a purchaser and Landlady. They have been most accommodating and readily accessible to answer and sort out any questions and queries. Very personable and knowledgeable staff, I would ...
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“The agent was organised during the viewing process and came ......”

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Aug 25,2015
Minithumbup
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Sean
By: 'LateTrains'
Aug 25,2015
1 people found
this helpful
The agent was organised during the viewing process and came back to us quickly with viewing times. He gave us good advice in the negotiations and was very helpful during the sales process. He did a good job of keeping us informed throughout the process ...
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“Spencers were able to match the quote we had from ......”

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Aug 25,2015
Minithumbup
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Sean
By: 'Peter'
Aug 25,2015
1 people found
this helpful
Spencers were able to match the quote we had from other estate agents for their percentage fee in working for us. Spencers managed to secure us a better price on the sale of our property than we had initially set the agreed sale for. Spencers ...
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Comment on agent fees
We could have probably negotiated even better rate than 1.5%; however, this in itself was very reasonable and it is only in hindsight I mention this
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“Having been through a poor experience in the past i ......”

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Aug 25,2015
Minithumbup
By: 'M'
Aug 25,2015
1 people found
this helpful
Having been through a poor experience in the past i found Mark to provide excellent service. I'd highly recommend dealing with both him and Spencers....
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“Excellent professional service from both Sean and Mark. Spencers make ......”

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Aug 18,2015
Minithumbup
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Sean
By: 'A&M'
Aug 18,2015
0 people found
this helpful
Excellent professional service from both Sean and Mark. Spencers make you feel as if you are their only client instead of being just a number in their positive approach and excellent communication skills. Wehave been clients of Spencers for many years and they are extremely ...
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“Excellent service from Mark, always on time and informative with ......”

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Aug 10,2015
Minithumbup
By: 'Dario'
Aug 10,2015
2 people found
this helpful
Excellent service from Mark, always on time and informative with the right dose of friendliness. Could't really ask for more from an estate agent....
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“Sean was very helpful when we first approached Spencers to ......”

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Aug 07,2015
Minithumbup
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Sean
By: 'Tom'
Aug 07,2015
2 people found
this helpful
Sean was very helpful when we first approached Spencers to let our flat. He offered a good deal to provide the exact service we were looking for. He has been attentive and pleasant to talk to. We are happy with the service provided so far....
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“Mark was great! Very helpful and explained everything to us ......”

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Aug 07,2015
Minithumbup
By: 'Thoko'
Aug 07,2015
2 people found
this helpful
Mark was great! Very helpful and explained everything to us properly. We were able to contact him whenever we needed and he was very patient with us. He was very friendly and trust worthy....didn't feel like a sales man like some estate agents sometimes ...
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Comment on agent fees
Could have been cheaper!
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“We experienced clear and prompt communication via email with Sean. ......”

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Aug 06,2015
Minithumbup
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Sean
By: 'Marc'
Aug 06,2015
1 people found
this helpful
We experienced clear and prompt communication via email with Sean. It was very useful for us to be able to fill out most of the forms online, which were clearly laid out and easy to understand; this saved us a lot of time. The final ...
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“Mark came to the flat to do the initial meet ......”

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Aug 05,2015
Minithumbup
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Sean
By: 'Danielle'
Aug 05,2015
1 people found
this helpful
Mark came to the flat to do the initial meet and then Sean came for the photos and completed all the contracts and referencing. Both agents were incredibly friendly and I felt confident that they would genuinely represent my flat. Everything was clearly explained. Throughout ...
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“Sahir did an excellent job finding us a flat to ......”

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Aug 04,2015
Minithumbup
By: 'Cath'
Aug 04,2015
1 people found
this helpful
Sahir did an excellent job finding us a flat to let. We dropped into the office one day on the off chance and the next day he had arranged a viewing for a potential property and was putting an offer in for us. He worked ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:33 PM 17/10/2017 by allAgents

Awards won by Portico, London E17 3AL



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