Belvoir
4.4/5, 4839 reviews
85% recommended
96% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction

Property Features

We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 4839
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
14th Jun 2024
reviewed by 'Claire'
“Amazing Service from Craig on the Sales team.I called him to discuss my property and he gave me all ......”
14th Jun 2024
reviewed by 'Hin'
“I found my service to be fast, friendly and stress free I would greatly appreciate Isaac and the property managers ......”
10th Jun 2024
reviewed by 'M TURNER'
“Excellent service throughout the purchase of of new property.Constant communications and updates were appreciated.Very easy process thanks to ......”
10th Jun 2024
reviewed by 'Joel'
“Exceptional service from Jane and the Belvoir team at Belvoir. Jane made the entire process straightforward and effortless. If you're ......”
9th Jun 2024
reviewed by 'MR PETER S PHILLIPS'
“First rate, informed service from Richard and Helen, couldn't have done more, and a very satisfactory outcome in the achieved ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 92% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1546 125 1884 455 344 18 192 9 160 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   30
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

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Jun 26,2021
Minithumbup
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“The service I have received is appalling. We moved into ......”

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Jan 14,2011
Minithumbdown
By: 'michaela'
Jan 14,2011
0 people found
this helpful
The service I have received is appalling. We moved into the house on 23rd December. As a new bathroom suite had been put in there was lots of rubbish in the garden including a bath and mattress. This has still not been lifted after several ...
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“I have been using Belvoir Birmingham Central now for nearly 4 ......”

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Jan 14,2011
Minithumbup
By: 'Terry'
Jan 14,2011
5 people found
this helpful
I have been using Belvoir Birmingham Central now for nearly 4 years now and they look after a few of my properties and I have to say they are the best customer service focused agency I have ever dealt with and Major and his team run ...
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“The member of staff from New Zealand is extremely helpful. ......”

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Jan 05,2011
Minithumbdown
By: 'Discusted'
Jan 05,2011
0 people found
this helpful
The member of staff from New Zealand is extremely helpful. Other than this I have found the staff to be rude and obnoxious. After telling them that our shower is leaking through the ceiling into the kitchen 2 months ago a contractor has been round and ...
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By: Belvoir
Mar 31, 2011
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We at belvoir lettings aimto provide a professional service and deal with all maintenance issues promptly and in line with the urgency of the work required. Should you wish to discuss your specific situation in more detail, we would welcome your views and a way of reviewing our processes. King Regards Belvoir Lettings ...

“I have recently used Belvoir Camden to rent out my ......”

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Dec 16,2010
Minithumbup
By: 'JM'
Dec 16,2010
1 people found
this helpful
I have recently used Belvoir Camden to rent out my home in Abbey Road, St Johns Wood. I Met Dominic Swinfield who is one of the directors. He was very professional, smart and eager to answer any of my questions. He should me that he ...
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“They have a fee for everything, and I mean every ......”

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Dec 01,2010
Minithumbdown
By: 'BelvoirSuck'
Dec 01,2010
0 people found
this helpful
They have a fee for everything, and I mean every little thing. Want to hand in your notice? We need a fee "to process your notice". Want a reference for your new place? We need a fee. Want to end your tenancy? Guess what? We ...
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By: Belvoir_Nottingham
Mar 22, 2011
View all comments (2)
As there are four offices in the Nottingham area, we would like to know at which office your issues arose and what address this occurred. To our knowledge at the Central branch we have never charged for a reference for tenants. Please email [email protected] with your complaint and we shall be pleased to respond to the issues raised. ...

“The list of their problems is endless....”

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Nov 23,2010
Minithumbdown
By: 'jenny'
Nov 23,2010
4 people found
this helpful
The list of their problems is endless....
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By: d_a_m_o_n
Mar 20, 2011
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Could you be more specific. Leaving negative feedback that isn't substantiated isn't really fair. ...

“Recently moved out of a property let by Belvoir. During ......”

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Nov 22,2010
Minithumbdown
By: 'shmzki'
Nov 22,2010
0 people found
this helpful
Recently moved out of a property let by Belvoir. During my tenancy they have been very unresponsive. They have ignored pretty much all my emails regarding repairs (I have notifications so I know they have been received and read). Upon moving out they took ...
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By: EM
Dec 12, 2010
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Any hints and tips 'shmzki' as I will be giving my notice shortly... anything you have learnt from the moving out experience that may help me? ...

“Very poor. Lack of any urgency in everything they do. ......”

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Nov 16,2010
Minithumbdown
By: '404'
Nov 16,2010
0 people found
this helpful
Very poor. Lack of any urgency in everything they do. Poor service for tenants, poor service for Landlords. Ridiculous additional charges for poor quality repair work (if it gets done at all)....
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“[[EDIT ORIGINAL START]]1 year in total with Belvoir, we decided ......”

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Nov 15,2010
Minithumbdown
By: 'skiMo'
Nov 15,2010
6 people found
this helpful
[[EDIT ORIGINAL START]] 1 year in total with Belvoir, we decided to go with them because they seemed to have some of the newer properties covered here in Peterborough. Funnily enough they were extremely nice at the very beginning to get you to sign up and ...
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“I worked with the West Bridgford branch (not the Nottingham ......”

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Nov 04,2010
Minithumbdown
By: 'Sunny'
Nov 04,2010
0 people found
this helpful
I worked with the West Bridgford branch (not the Nottingham one, please be noted), who, at first, seemed very likable and friendly. As soon as problems began occuring, contacting them via email was hard as the office staff seem partly illiterate, do not reply in ...
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“I have a number of properties and use Belvoir in ......”

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Oct 29,2010
Minithumbup
By: 'Andy'
Oct 29,2010
1 people found
this helpful
I have a number of properties and use Belvoir in Sleaford as my agent. I find this agency to be excellent with their approach to dealing with my tenants. Each member of staff specializes in new tenant applications, maintenance, billing and video inventory, this last ...
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“Most horrendous company I have come across. Lived here for 6 ......”

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Oct 28,2010
Minithumbdown
By: 'Anon6'
Oct 28,2010
5 people found
this helpful
Most horrendous company I have come across. Lived here for 6 months, all furniture was broken, asked numerous times to have it fixed, were only told we would not be charged for it, not when it would be repaired. Windows broken in stairwell, "secure entrance" broken ...
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“I was new in this country and it was my ......”

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Oct 19,2010
Minithumbdown
By: 'disgusted'
Oct 19,2010
1 people found
this helpful
I was new in this country and it was my ill-fate that I landed up with these terrible people. After we made the final payments we were asked for a weeks time for house redecoration. But when we moved in after 7 days the house was ...
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By: katpoo
Oct 25, 2010
View all comments (1)
You can go to the council that have a department for dealing with private landlords ans making them do repairs. Or go to the shelter website they have a template letter which you can write to the landlord saying that if they do not do the work in fourteen days you will do the work yourself and take the money out of the rent. I have done this with kettering after living with a leak for months and guess what the repairs were cariied out in just over a week. Good luck ...

“...”

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Oct 01,2010
Minithumbdown
By: 'Queenie'
Oct 01,2010
0 people found
this helpful
...
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“I was a tenant with Belvoir for 6 months and moved ......”

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Sep 28,2010
Minithumbdown
By: 'Blackberry'
Sep 28,2010
3 people found
this helpful
I was a tenant with Belvoir for 6 months and moved out at the end of May. For the last 2 months of the tenancy we had no heating, this was reported numerous times and took about a month for someone to even come out and take ...
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Feature review Comments (13) Report abuse Print review
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By: Belvoir Kettering
Mar 25, 2017
View all comments (13)
Good Morning, your comments are all very concerning and I am sorry for your bad experience with Belvoir. Since your comments were added Belvoir is no longer owned by or associated with Mr Garcha. All our staff are experienced and well informed to help our tenants with any queries they have and to help settle any deposit disputes. ...

“I have read through many reviews on this site with ......”

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Sep 23,2010
Minithumbdown
By: 'Anon'
Sep 23,2010
0 people found
this helpful
I have read through many reviews on this site with regards to Belvoir, 99% not good, but thought seeing as they are a franchise and Harlow was not mentioned I would throw caution to the wind. Big mistake, they fell into line with most reviews I ...
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By: Anon
Sep 24, 2010
View all comments (3)
I can appreciate that propertys are snapped up quickly and that i was asked to call in the morning to give an answer. Personally me and my partner wanted to discuss the flat we saw together so making a snap decison there and then was not an option, to be told you will have first refusal and then be given just 15mins in the morning to ring you is my issue here, if was told the night before that because someone else was viewing and if they came to you first then it was theirs i would have no quams ...

“I tried to arrange a viewing around 6pm but they ......”

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Sep 16,2010
Minithumbdown
By: 'anonymous'
Sep 16,2010
0 people found
this helpful
I tried to arrange a viewing around 6pm but they said no because they said the last time they can arrange one due to staff travelling is 4.30pm. I work in London and couldn't get there any earlier. Then the manager said, go find a ...
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By: Belvoir Camberley
Mar 22, 2011
View all comments (1)
As a professional lettings agency belonging to the voluntary Property Ombudsman and a member of NALS (National approved lettings scheme) we endeavour to treat every customer with the utmost respect and courtesy. We take our customer service very seriously. As the Managing Director of Belvoir Lettings Camberley I would like to respond to the review listed. As a lettings agent it is our duty to source a good quality tenant and look out for the landlord's property and best interests at all times. A ...

“Exceptional customer service. No renewal fees. No hidden costs! Property ......”

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Sep 07,2010
Minithumbup
By: 'Minimee'
Sep 07,2010
1 people found
this helpful
Exceptional customer service. No renewal fees. No hidden costs! Property Managements service is fantastic. They always get contractors to our property within 24 hours even on weekends! The only agent I would ever use!...
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By: Stan C
Mar 09, 2011
View all comments (2)
I find it interesting that these 5 star reviews seem to be here amongst the overwhelming majority of 1 star awful reviews. It's like people connected with Belvoir are somehow trying to up the average, or something! I know they are a franchise, but something must be fundamentally wrong if there's so many negative reviews? I've had dealings with a Belvoir franchise in the past, and in certain areas match the general poor service described in the majority of reviews here. ...

“Never again would I go with them. Avoid at all ......”

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Sep 01,2010
Minithumbdown
By: 'Very'
Sep 01,2010
3 people found
this helpful
Never again would I go with them. Avoid at all costs. A monkey could do their job better....
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“Don't ever use the St Albans branch. Oh no you ......”

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Aug 30,2010
Minithumbdown
By: 'Never'
Aug 30,2010
0 people found
this helpful
Don't ever use the St Albans branch. Oh no you can't any more because it seems that the proprietor stole all the deposits and my months rent and got off on her toes. Response from Belvoir was that they are all franchises so each one ...
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By: lovebelvoir!
Sep 17, 2010
View all comments (1)
One more down and a many more to go. Incredible how Belvoir sing and dance about how selective they are about the franchisees they select and the training etc. How many have folded/been investigated now? What I find funny is the occasional very general post giving R! 5 stars just to keep them off the front page of this web-site which shows the worst agents in the country. I am sure some provide good customer service but quite suspect that the posts may well be a little "fabricated"? ...

“We were charged ...”

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Aug 27,2010
Minithumbdown
By: 'Simon'
Aug 27,2010
0 people found
this helpful
We were charged ...
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By: Princess
Nov 23, 2010
View all comments (1)
You would be charged a relet fee as you are wishing to be released from your tenancy obligations early - why should the landlord loose rent as your circumstances have changed? Belvoir nor the landlord HAVE to release you early, how much would you have paid in rent for those last 2 months? Also Belvoir set out all charges in paperwork at the start of your tenancy so you should have been aware of the check out charge. You are well within your rights to be present for the move out and maybe the leg ...

“Rented a property from Falkirk branch. Was promised that it ......”

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Aug 18,2010
Minithumbdown
By: 'Rosebud'
Aug 18,2010
6 people found
this helpful
Rented a property from Falkirk branch. Was promised that it would be painted professionally, garden would be cleared of weeds, rubbish, ect. Grass cut, fence painted, slabs and rubble moved, threshold bars put down and to this date 11 weeks later nothing is done and because ...
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“Having been a model tenant for 7 years, had to call 11 ......”

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Aug 13,2010
Minithumbdown
By: 'Dottyp'
Aug 13,2010
0 people found
this helpful
Having been a model tenant for 7 years, had to call 11 times to have a repair done, and never once received a call back. I had spoken to manager about this and I was told I had not called, as nothing logged........ Rubbish only interested in ...
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“Possibly amongst the most unhelpful and rude estate agents I ......”

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Aug 12,2010
Minithumbdown
By: 'Chocolate_heaven'
Aug 12,2010
0 people found
this helpful
Possibly amongst the most unhelpful and rude estate agents I have ever dealt with. I sent an email enquiry after viewing a rental on the internet. I received a 14 word response from 'Susan'. There was no offer of any help or any further suggestions. Just ...
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“Communication was terrible, both via email and phone...i would ......”

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Aug 10,2010
Minithumbdown
By: 'anon'
Aug 10,2010
0 people found
this helpful
Communication was terrible, both via email and phone...i would like to point out they were only terrible with the manager, the one person it should be perfect with! Fees were rediculous, nearly ...
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“Simply shocking service, starting with the fact that the members ......”

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Aug 05,2010
Minithumbdown
By: 'grainged'
Aug 05,2010
0 people found
this helpful
Simply shocking service, starting with the fact that the members of staff there are seemingly incapable of consistent communication with each other. As a landlord, I prefer to use the agency as a middle man for all contact with the tenants as this is the ...
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“Please avoid using them. I am a first time tenant, ......”

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Jul 29,2010
Minithumbdown
By: 'Cheated'
Jul 29,2010
0 people found
this helpful
Please avoid using them. I am a first time tenant, so wasn't aware of some of the terminologies used in the contract. I was specifically told that after six months, I need to give two months notice and thereafter all is well. Come the sixth ...
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By: angry
Oct 10, 2010
View all comments (1)
I had a similar problem with the same office few days ago. I wanted to move out after the break-clause, but apparently I would still have to pay them rent until the end of the contract. Look the wording of your contract on the break clause. If it says "The tenancy is subjected to a break clause AT 8 months whereby the tenant may give the Landlord two month notice to terminate the agreement..." It means that you have only one chance to move out. Give notice on the 8 month (not before and not ...

“Belvoir are the worst estate agents i have ever come ......”

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Jul 27,2010
Minithumbdown
By: 'annon'
Jul 27,2010
1 people found
this helpful
Belvoir are the worst estate agents i have ever come across they are so incompetent.. All they do is lure you in take your money then leave you to it. I will never ever use them ever again. Three times my car was impounded because ...
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By: golddustlui
Aug 01, 2010
View all comments (1)
This happened to us last year at the Quay 5 property. They informed us about car parking saying we had two spaces when really it was one. Boyfriend's car got clamped the first night we were there and we had to pay ...

“I tried getting my name put down on the tenacy ......”

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Jul 16,2010
Minithumbdown
By: 'anoymus'
Jul 16,2010
0 people found
this helpful
I tried getting my name put down on the tenacy with my partner and they said that I had to be 25 years old in a job....
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“Ok, so glad I am not the only one who ......”

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Jul 12,2010
Minithumbdown
By: 'BelvoirHater'
Jul 12,2010
0 people found
this helpful
Ok, so glad I am not the only one who thinks Belvoir are a pile of poo!! We have twice been with Belvoir, thay are expensive as well as rude, incompetent liars. We had our deposit given back minus a fair portion in the first ...
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By: Proud to be Belvoir
Mar 12, 2011
View all comments (3)
It was a pre-arranged inspection notified to the tenants in writing, they had signed a tenancy agreement to allow access providing adequate notice was given, which it was. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Andover, SP10

Rugby, CV21

Wednesbury, WS10

Manchester, M21

Sheffield, S1

Warrington, WA1

Cambridge, CB5

Lincoln, LN5

Liverpool, L12

Basingstoke, RG21

Wolverhampton, WV1



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