Our approach to selling properties is unique and our staff are all trained to ensure that you get the best possible price for your home.show more
Our approach to selling properties is unique and our staff are all trained to ensure that you get the best possible price for your home.
“Haart in Chadwell Heath was the only agent who offered ......”
Share on :
5 Star Review
Jan 26,2015
By:
'ambersounds'
Jan 26,2015
Branch: Abbots Langley, 30 High Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Abbots Langley, 30 High Street
Sales (as a Vendor)
Postcode:
0people found this helpful
Haart in Chadwell Heath was the only agent who offered me the level of service i expect when selling my home.
Its a big move but they made me feel at ease the whole time.... read full review
“We have tried to buy a house through them and ......”
Share on :
1 Star Review
Aug 19,2013
By:
'Ashlee'
Aug 19,2013
Branch: Braintree, 72 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CM7
Branch: Braintree, 72 High Street
Sales (Prospective customer)
Postcode: CM7
4people found this helpful
We have tried to buy a house through them and we felt we had been treated rather arrogantly by them. It really has put us off to use them for anything.... read full review
“I was quoted a charge of £3300 + VAT on selling my ......”
Share on :
1 Star Review
Jul 01,2013
By:
'elizabeth'
Jul 01,2013
Branch: Wisbech, 10 York Row
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PE13
Branch: Wisbech, 10 York Row
Sales (as a Vendor)
Postcode: PE13
0people found this helpful
I was quoted a charge of £3300 + VAT on selling my parents' house, which they valued at £145000. This seemed high but I needed to proceed as quickly as possible as the house was empty and I was paying council tax on it. (I did not live ... read full review
“TERRIBLE! Recently I put in an offer for a house ......”
Share on :
1 Star Review
May 18,2013
By:
'WivGirl'
May 18,2013
Branch: Wivenhoe, 66 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CO7
Branch: Wivenhoe, 66 High Street
Sales (as a Buyer)
Postcode: CO7
0people found this helpful
TERRIBLE! Recently I put in an offer for a house through Spicer McColl estate agent. The offer was accepted on the condition that the house was taken off the market. Great, we thought! But no, they called today explaining that someone else has put in ... read full review
“Awful service. They basically told me I can't sell my ......”
Share on :
1 Star Review
Apr 16,2013
Simon
By:
'Compton80'
Apr 16,2013
Branch: Ipswich, 16-18 Princes Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: IP2
Branch: Ipswich, 16-18 Princes Street
Sales (as a Vendor)
Postcode: IP2
1people found this helpful
Awful service. They basically told me I can't sell my house without them as nobody else was as good as them and I quote from two members of staff "WE ARE THE BEST" most of the staff are very cocky and they only told us ... read full review
What agent could do to change your mind?
They can give us a reduction of the fees due to stress I have been through because of the problems stated, they need to stop replying with cocky answers and start giving better customer services
“Gero La Lomia and his team made the selling of ......”
Share on :
5 Star Review
Feb 20,2013
Gero
By:
'LesleyV'
Feb 20,2013
Branch: Ilford, 184-188 Cranbrook Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Ilford, 184-188 Cranbrook Road
Sales (as a Vendor)
Postcode:
0people found this helpful
Gero La Lomia and his team made the selling of my property easy and least stressful. They kept me up to date on a daily basis, answered all my questions, were extremely professional and I wouldn't hesitate to use this Agent again. I thoroughly recommend ... read full review
“Whilst friendly seeming and helpful on the phone, the visit ......”
Share on :
1 Star Review
Jan 16,2013
By:
'pggooch'
Jan 16,2013
Branch: Ipswich, 16-18 Princes Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: IP3
Branch: Ipswich, 16-18 Princes Street
Sales (Prospective customer)
Postcode: IP3
2people found this helpful
Whilst friendly seeming and helpful on the phone, the visit to the property which I own, but my mother lives in was conducted appallingly.
After viewing the property, the agent persuaded my mother to sign a contract. She told her that she should sign a ... read full review
What agent could do to change your mind?
More honesty - a reasonable valuation. Don't get people to dign contracts under false pretenses. Charge a reasonable amount.
“Terrible service. They are charging me £3000, all they have done ......”
Share on :
1 Star Review
Jun 26,2012
By:
'SHEILS'
Jun 26,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
2people found this helpful
Terrible service. They are charging me £3000, all they have done for that was put my property on the internet,. The manager and staff have a disgraceful attitude to people in my opinion, im a sixty yr old woman and they done nothing but bully me.... read full review
“We put our property on the market, with Spicer Mcoll ......”
Share on :
1 Star Review
Apr 24,2012
By:
'Denise'
Apr 24,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
7people found this helpful
We put our property on the market, with Spicer Mcoll on the 4th of April 2011,with the Benfleet branch. We have never met such a bunch of unprofessional people.We signed an agreement for 16 weeks, and were told we would have a fee of £180 to ... read full review
“Could not tell the same version of the same sequence ......”
Share on :
1 Star Review
Dec 14,2011
By:
'Premium'
Dec 14,2011
Branch: Wisbech, 10 York Row
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Wisbech, 10 York Row
Sales (Prospective customer)
Postcode:
5people found this helpful
Could not tell the same version of the same sequence of events twice. Then said it was my wife who was making "untrue" comments.
Tried scaremongering tactics on my wife in an attempt to complete a sale we were not happy with.
Also tried bluffing ... read full review
“Terrible customer service. They never inform you of anything, they ......”
Share on :
1 Star Review
Nov 22,2011
By:
'Dissatisfied'
Nov 22,2011
Branch: Ipswich, 16-18 Princes Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Ipswich, 16-18 Princes Street
Lettings (Prospective customer)
Postcode:
2people found this helpful
Terrible customer service. They never inform you of anything, they don't do their job. We had to arrange everything ourselves. They couldn't even manage to make the necessary calls. The only time they worked was when we stood by their side and requested to do ... read full review
View all comments
(1)
Dear Dissatisfied. I am sorry to read you have been unhappy with Spicer McColl. If you would like us to look into this for you please email us at [email protected] ...
“Very professional and pleasant valuation, but we chose not to ......”
Share on :
2 Star Review
Aug 04,2011
By:
'Sarah'
Aug 04,2011
Branch: Witham, 62 Newland Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Witham, 62 Newland Street
Sales (Prospective customer)
Postcode:
4people found this helpful
Very professional and pleasant valuation, but we chose not to use them in favour of another local estate agent. Since that time they have left message after message on my answer phones, requesting call backs, plus I received two email surveys from them. The sale ... read full review
“I have never come across such a bunch of dishonest ......”
Share on :
1 Star Review
Jul 07,2011
By:
'nastycop'
Jul 07,2011
Branch: Braintree, 72 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Branch: Braintree, 72 High Street
Sales (as a Buyer)
Postcode:
6people found this helpful
I have never come across such a bunch of dishonest individuals in my life. the manager at the Braintree branch lied to me again and again. I think these guys lie so much they don't know what is a lie and what is not.
I ... read full review
View all comments
(2)
This is exactly my experience with this agent.
Lies lies and more lies. This just comes naturally to Spicer McColl it appears. No wonder estate agents have the reputation they have!
In fairness other agents in the area were not like this! ...
“Highly recommended. Couldn't fault Gero or his staff for their ......”
Share on :
5 Star Review
Jun 02,2011
By:
'Lynn'
Jun 02,2011
Branch: Ilford, 184-188 Cranbrook Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Ilford, 184-188 Cranbrook Road
Sales (as a Buyer)
Postcode:
3people found this helpful
Highly recommended. Couldn't fault Gero or his staff for their professional approach. Always helpful, returned calls and kept me fully informed. Plenty of interest and viewings, which they did mainly while I was out at work. Sensible and honest negotiating. Totally trustworthy and would definitely ... read full review
“Recently "tried" to sell a property through them. Told they ......”
Share on :
1 Star Review
Apr 04,2011
By:
'Ducatiman'
Apr 04,2011
Branch: Clacton-on-Sea, 68 Station Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Clacton-on-Sea, 68 Station Road
Sales (Prospective customer)
Postcode:
1people found this helpful
Recently "tried" to sell a property through them. Told they had sold it within 15 minutes of giving to them!!. Signed paperwork and then the "buyer" pulled out (miraculously). Then waited weeks nothing! Put on with another agent and they sold within a short period. Spicer ... read full review
View all comments
(1)
Hi Ducatiman
Thanks for your review. If you would like me to look into this, please email me the specific details and I can provide you with a formal response. Email to [email protected] ...
“Awful service - staff appear very friendly to start with, ......”
Share on :
1 Star Review
Nov 24,2010
By:
'Michelle'
Nov 24,2010
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
1people found this helpful
Awful service - staff appear very friendly to start with, and say what you want to hear, but don't actually do what they promise. Things got so bad that our buyer had to contact us directly, and we are now sorting out the rest of ... read full review
View all comments
(1)
Hi there. I'm sorry that you have been unhappy with the service delivered by Spicer McColl. If you would like me to look into your complaint then please do email me the details to [email protected] mentioning 'AllAgents'. ...
“Appaling. Staff at the Ipswich branch seem determined to live ......”
Share on :
1 Star Review
Oct 26,2010
By:
'keith'
Oct 26,2010
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
2people found this helpful
Appaling. Staff at the Ipswich branch seem determined to live up to all the "bad estate agent" cliches.
They never return calls. By this I mean NEVER. Phones in their office are incoming calls only.
They make no effort to keep up to date with ... read full review
View all comments
(1)
Hi Keith
Thanks for your review. If you would like me to look into your complaint please email me the details to [email protected]. ...
“Terrible customer service at the Braintree & Colchester branch. Yes the ......”
Share on :
1 Star Review
Jul 14,2010
By:
'lee1000rr'
Jul 14,2010
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
1people found this helpful
Terrible customer service at the Braintree & Colchester branch. Yes the staff are friendly but they never return a call always in another call or in a meeting or out of the office. Have had 2 mortgage brokers and estate agents with them in approx 7 months total ... read full review
View all comments
(1)
Hi lee1000rr
If you can send me an email outlining your concerns together with the property address (including postcode) I can look into this for you. Thanks. Melanie @ Spicer McColl Customer Relations. [email protected] ...
“Brilliant service and I shall be using this branch again ......”
Share on :
5 Star Review
Apr 28,2010
By:
'TINKERBOO'
Apr 28,2010
Branch: Braintree, 72 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode:
Branch: Braintree, 72 High Street
Sales (as a Buyer)
Postcode:
1people found this helpful
Brilliant service and I shall be using this branch again to sell my property in braintree... read full review
View all comments
(1)
Hi Tinkerboo. Thanks for your great comments, I'll let the branch and senior management know.
Thanks again. Customer Relations. ...
“Terrible customer service at the Colchester branch. Friendly staff, but ......”
Share on :
1 Star Review
Mar 27,2009
By:
'Tom'
Mar 27,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
Terrible customer service at the Colchester branch. Friendly staff, but they never return a call and you will have to do all the leg-work. Utterly depressing and distressing experience. Would never use them again nor would I recommend anyone to use them....unless they want ... read full review
View all comments
(1)
Hi Tom S
If you can send me an email outlining your concerns, including the details of your property I can look into this for you. Thanks. Sarah @ Spicer McColl Customer Relations. [email protected] ...
“Office manager has never returned 3 messages I have left for ......”
Share on :
1 Star Review
Mar 25,2009
By:
'Egbert'
Mar 25,2009
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
1people found this helpful
Office manager has never returned 3 messages I have left for him more than 3 weeks ago. I have to chase them up all the time. No feedback after the 2 viewings they have found for me in 5 weeks. Was lied to about customers dying to view my ... read full review
View all comments
(1)
Hi Egbert
If you can send me an email outlining your concerns together with the property address (including postcode) I can look into this for you. Thanks. Sarah @ Spicer McColl Customer Relations. [email protected]
...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Awards won by Spicer McColl
Regional Awards won by Spicer McColl
Individual Branch Awards
Subscribe Agent
Insert your details below to receive a text or email update when Spicer McColl receive new reviews