Nov 22,2011
By: 'Dissatisfied'
Nov 22,2011
2 people found
this helpful
Terrible customer service. They never inform you of anything, they don't do their job. We had to arrange everything ourselves. They couldn't even manage to make the necessary calls. The only time they worked was when we stood by their side and requested to do this and that.
I am appaled to see this kind of service. I have never ever had worse service provided to me. After reading reviews I see that this behavior is in all brances not just this one. Do they only emply incommpetent people?
Was this helpful? Yes
By: Customer Relations Manager
Dec 01, 2011
Dear Dissatisfied. I am sorry to read you have been unhappy with Spicer McColl. If you would like us to look into this for you please email us at

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Spicer McColl

16-18 Princes Street Ipswich

0845 338 8293

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