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Feb 23,2013
By: 'Mark'
Feb 23,2013
8 people found
this helpful
I\'ve just moved out of a city centre property in Manchester managed by Penny Ashton. I\'m currently in a dispute with them because having cleaned my flat to an exceptionally high standard before departure - it was arguably in a better state than when I moved in - they are still attempting to take money from my deposit for the purposes of calling in a \'professional cleaning service\'. They\'ve taken some close-up photographs (Brian Cox would be impressed) of wear and tear on skirting boards, parts of the washing machine, room corners etc. in an attempt to accuse me of not cleaning it properly, and therefore blackmail me. They also sent me two close-up photographs that weren\'t even my flat! I\'m just glad I had the foresight to take plenty of my own photos too. Interestingly, to make a point about how unprofessional they are, I linked out to this website in my correspondence with them a couple of days ago. Yesterday, a five-star review (their only one so far) has appeared by \'Ryan Davies\'. It might just be me but it seems like Ryan was born with a knack for writing his prose like a true marketing professional. As I\'m sure Ryan will do, I\'ve paid all of my rent on time (13 months worth), as well as all the extra charges (be prepared folks) and kept well within the requirements of my contract. You would think I\'d be a fair bet for receiving a decent level of customer service from Penny Ashton - just like Ryan. Yet funnily enough, whilst Ryan was posting his raving review yesterday, I had to wait all day for a reply to my previously mentioned email correspondence. The reply? Penny Ashton is taking the weekend to \'digest\' my comments in relation to the cleanliness of my flat. I wouldn\'t recommend this company to my worst enemy. I\'ll keep this website updated on how I get on with the return of my deposit.
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Penny Ashton Property Management

Parsonage Chambers, 3 The Parsonage Manchester
Greater Manchester
M3 2HW

0161 832 8833

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