100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction
Apr 08,2021
Apr 08,2021
0
people found
this helpful
this helpful
Northwood were incredibly helpful (especially Hannah and Lily) in helping us find a house to rent in Bristol after selling our house and relocating from Oxfordshire- especially as we were moving with a dog in tow! We would highly recommend them.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
6th Sep 2024
reviewed by 'Happy client'
2nd Jul 2024
reviewed by 'Kate Marshall'
17th May 2024
reviewed by 'Adebola'
9th May 2024
reviewed by 'Portishead sale'
1st May 2024
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £72,000 | £720,000 |
| Lettings | 95% | 95% | £360 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 82 | 1 | 204 | 5 | 16 | 0 | 12 | 1 | 10 | 0 |
Areas covered
- BS1
- Bristol
- BS2
- BS3
- BS4
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Sep 07,2024
Sep 07,2024
0
people found
this helpful
this helpful
Highly recommended - professional, friendly and efficient! Having had variable service from several other companies over the years, David restored our faith in estate agents!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 06,2024
Sep 06,2024
0
people found
this helpful
this helpful
Sold our house with Matthew at Northwoods. Matt has been amazing. He is patient, invested and the best estate agent I have worked with. Always available and genuinely seems to care. I wouldn't hesitate to recommend him and Northwoods to others, this is how it ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 02,2024
Jul 02,2024
0
people found
this helpful
this helpful
Hannah Drummond and her team at Northwood have been nothing less than exemplary. Nothing was too much trouble for them. They found us great tenants at excellent rents. Matt Hodge managed our property very well, with great attention to detail. When it came time to ...
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2024
May 17,2024
0
people found
this helpful
this helpful
I have heard people say how difficult it was for them to secure an apartment in Bristol through an agent and this was one of my worries when house hunting.
My experience with Northwood beat every of my imaginations. From the viewing, to meeting with ...
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2024
May 09,2024
0
people found
this helpful
this helpful
It was clear from our first meeting with Matthew that we and the sale of our house was in good hands. He was easy to speak to ,extremely knowledgeable about the industry market and honest as to expectations. The whole package comprising excellent photos, drone ...
read full review
read full review
Was this helpful?
Yes
Yes
May 01,2024
May 01,2024
0
people found
this helpful
this helpful
I chose to use Northwood as a letting agent as I had used them previously many years ago.
They are an excellent letting agency and I can't recommend them highly enough....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2024
Apr 28,2024
0
people found
this helpful
this helpful
The switching service provided by Hannah and her team at Northwood has been excellent. The process has been smooth, any issues dealt with professionally and thoroughly, supported along the way by superb communication from all team members. Thoroughly recommended...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 22,2024
Apr 22,2024
0
people found
this helpful
this helpful
The team found me another great tenant in record time - thanks v much!!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 11,2024
Mar 11,2024
0
people found
this helpful
this helpful
Matthew was very accommodating & none of our requests to visit with contractors was ever too much. He kept us up to date at all times & when there was a last minute issue he stepped up to solve it on behalf of Northwood . We would highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 01,2023
Dec 01,2023
0
people found
this helpful
this helpful
Excellent company, professional, helpful and courteous. My property sold within a week at above asking price. I would highly recommend contacting Matthew who dealt with my sale....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2023
Nov 29,2023
0
people found
this helpful
this helpful
great experience with Northwood, really friendly people, very professional and organised. has been a pleasure...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 24,2023
Nov 24,2023
0
people found
this helpful
this helpful
Hannah, Divine, Matt and the rest of the team were fantastic. Within an hour of me asking for a rental valuation on a generic site, they had come round to value the flat,. They gave really good feedback on prospective tenants, and I had excellent ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2023
Oct 26,2023
0
people found
this helpful
this helpful
Really positive experience with Northwood. They were responsive, quick and made the process really easy. I would recommend them to anyone looking to rent....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 11,2023
Sep 11,2023
0
people found
this helpful
this helpful
Hannah was very relaxed and approachable when we were finding tenants for our flat. It was not straightforward but she put in the time and effort and found us tenants by the deadline. Both her and Divine were very helpful. We will use them again....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2023
Aug 19,2023
0
people found
this helpful
this helpful
Northwood Bristol is the best Letting Agent I have used in 10 years.
Preparing a property to let and finding a new tenant when you don’t live locally can sometimes throw up extra challenges. Nothing was too much trouble for Hannah who was professional, friendly ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2023
Jul 31,2023
0
people found
this helpful
this helpful
We relocated from London to Bristol and rented our property in Bristol via Northwood. The team have been extremely supportive throughout the process which in a stressful time of moving is much appreciated. Special thanks to Divine who was a pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19,2023
Jul 19,2023
0
people found
this helpful
this helpful
Northwood staff are always helpful, efficient, courteous and most of all, honest!! During the last four years I have had dealings with several staff at Northwood and you will always get 100% from them. I am currently selling a property and Matthew Bingham has helped tremendously ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2023
Jul 17,2023
0
people found
this helpful
this helpful
I am in the process of selling a property through Matthew Bingham of Northwood, and his service has been excellent so far. He has provided good advice and market insight throughout and is extremely responsive. Fingers crossed for a successful conclusion....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 02,2023
Jul 02,2023
0
people found
this helpful
this helpful
We are just extremely thankful and highly impressed with the brilliant work of Hannah and divine in there handling of helping us find our dream family home.
Whatever reward system you guys have in place, Hannah and divine definitely deserve top praise for there excellent ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2023
Jun 13,2023
0
people found
this helpful
this helpful
We’ve had an excellent experience buying our first home with Northwood and in particular with Matthew Bingham. He’s been pleasant and easy to get along with from the first time he showed us round the home. He’s extremely fast at replying to ...
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2023
May 31,2023
0
people found
this helpful
this helpful
Many thanks to David, Divine and all the team at Northwood who recently helped us to secure an Exmoor area rental property at very short notice (including dogs!). The whole process was excellent with a friendly, efficient and prompt level of service which we could ...
read full review
read full review
Was this helpful?
Yes
Yes
May 25,2023
May 25,2023
0
people found
this helpful
this helpful
I really can't stress how great the folks at Northwood are! Especially Divine, who was so helpful and responsive throughout the entire process. My girlfriend and I were on a very limited schedule to find a new home and Divine was ON IT. We went ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2023
May 24,2023
0
people found
this helpful
this helpful
They were very professional and helpful. I was really impressed, and in a short time, I moved to my new home with my family....
read full review
read full review
Was this helpful?
Yes
Yes
May 10,2023
May 10,2023
0
people found
this helpful
this helpful
My experience with Northwood, especially Matthew Bingham has been second to none. From initial valuation to viewings, being kept up to date and always at the end of the phone. Throughout the whole process the service I’ve received has been excellent....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 18,2023
Mar 18,2023
0
people found
this helpful
this helpful
I have been dealing with Northwood for over Seven years and I can state for a fact they are one of the best agencies. Matt Hodge always dealt with every situation in a smooth matter and solved any situation in a quick and efficient way. ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 15,2023
Mar 15,2023
0
people found
this helpful
this helpful
Awesome from start to finish and great value for money - Hannah and her team were wonderful and as a new (and naive!) landlord I felt in safe hands throughout the tenant finding process under their guidance....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 21,2023
Feb 21,2023
0
people found
this helpful
this helpful
Northwood Bristol have been great to deal with. Quick communication and have dealt with any issues as they arose. definitely recommend talking to them if you're looking for somewhere to rent. Matt Hodge was always easy to deal with and made the moving out process ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2023
Feb 14,2023
0
people found
this helpful
this helpful
I am so glad I chose Northwoods to find me a tenant for my house and to get me up and running.
The moment I spoke to Hannah I knew I was in good hands and that I had found the right company..She was ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 02,2023
Feb 02,2023
0
people found
this helpful
this helpful
We have recently rented a property through Northwood Bristol. David and Divine have been very helpful and swift in getting us sorted, thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 31,2022
Oct 31,2022
0
people found
this helpful
this helpful
Northwoods handled the sale of my flat efficiently and with professionalism. Matthew Bingham maintained regular and clear contact updating me quickly of any developments. Matthew conducted the negotiations carefully and was able overcome the inevitable hiccups that occur in the sales market. It is worth ...
read full review
read full review
Was this helpful?
Yes
Yes
Lily
(151)
Hannah
(78)
Matt
(58)
Matthew
(19)
Divine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Handling Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:11 AM 09/11/2021 by allAgents
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Best Estate Agent in BS3 
