Bristol, BS3
4.9/5, 328 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction

Property Features

Northwood we go Over & Above to make sure you get the most out of your property.As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of ... show more Northwood we go Over & Above to make sure you get the most out of your property.

As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.

LETTINGS​
For Landlords who are thinking of letting their property in B​ristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.

S​ALES​
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.​


TENANTS OR BUYERS​
We believe that in order to achieve the right property for you it's vital to understand your particular needs to ​​​​​​​make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Northwood - Visit Our Website

Latest Reviews

View all Reviews 328
17th May 2024
reviewed by 'Adebola'
“I have heard people say how difficult it was for them to secure an apartment in Bristol through an agent ......”
9th May 2024
reviewed by 'Portishead sale'
“It was clear from our first meeting with Matthew that we and the sale of our house was in good ......”
1st May 2024
reviewed by 'Tim'
“I chose to use Northwood as a letting agent as I had used them previously many years ago.They are ......”
28th Apr 2024
reviewed by 'Cathryn Hoffmann'
“The switching service provided by Hannah and her team at Northwood has been excellent. The process has been smooth, any ......”
22nd Apr 2024
reviewed by 'Jenna'
“The team found me another great tenant in record time - thanks v much!!...”
11th Mar 2024
reviewed by 'Gary & Fleur'
“Matthew was very accommodating & none of our requests to visit with contractors was ever too much. He kept us up ......”
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: 09:30 - 12:00
  • Sunday: Closed
Address

Northwood
271 North Street
Bedminster,Bristol
Avon
BS3 1JN
0117 963 5777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £72,000 £720,000
Lettings 95% 95% £360 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
80 1 204 5 15 0 12 1 10 0
Areas covered
  • BS1
  • Bristol
  • BS2
  • BS3
  • BS4
  • BS5
  • BS6
  • BS7
  • BS8
  • BS9
  • BS10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA NALS TPOS Sales TPOS Lettings TPOS DPS TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Northwood Image 1
Aberdeen, AB25
Ashford, TN23
Banbury, OX16
Barnstaple, EX31
Basildon, SS14
Basingstoke, RG21
Bedford, MK43
Beverley & Hull, HU1

“I am with North wood for 6-7 years. They have ......”

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Oct 28,2016
Minithumbup
Staff profile picture
Matt
By: 'Mohammad'
Oct 28,2016
0 people found
this helpful
I am with North wood for 6-7 years. They have provided excellent service. I am very pleased. Staff is excellent and very helpful. Iwill always stay with North wood and recommend to my friends....
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Comment on agent fees
Very good
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By: Northwood representative
Oct 28, 2016
View all comments (1)
Many thanks for your kind review. It is very much appreciated. ...

“We have been with Northwood now for aprox 4 years.We ......”

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Oct 27,2016
Minithumbup
By: 'Hardy'
Oct 27,2016
0 people found
this helpful
We have been with Northwood now for aprox 4 years. We have always found the staff to be helppful and effecient. This has given us much peace of mind to know that our property is being looked after with no hassle for us, we wish we ...
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Comment on agent fees
Accetable
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“They at friendly and helpfulWhen I got the house they ......”

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Oct 27,2016
Minithumbup
Staff profile picture
Matt
By: 'Elwin'
Oct 27,2016
0 people found
this helpful
They at friendly and helpful When I got the house they had wrong keys but arranged that the keys were there soon Good service go on like this...
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Comment on agent fees
Would like to get a contract for longer time now you have to pay 90£ every 6 months
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“We have used Northwood for a number of years now, ......”

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Oct 26,2016
Minithumbup
By: 'Barry'
Oct 26,2016
0 people found
this helpful
We have used Northwood for a number of years now, and always found them helpful, quick to respond to queries and problems, and always willing to keep us informed of any changes/problems etc...
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Comment on agent fees
Fairly reasonable
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Was this helpful? Yes

“Northwoods Bristol have been excellent. They are friendly, their customer ......”

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Oct 25,2016
Minithumbup
By: 'Jenny'
Oct 25,2016
0 people found
this helpful
Northwoods Bristol have been excellent. They are friendly, their customer service is good and their properties are lovely. Most importantly, they care about my home- which means when things to do pop up they are quick, efficient and thorough in their response. I would absolutely ...
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“As a landlord we feel that we are kept,up ......”

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Oct 25,2016
Minithumbup
By: 'DPM'
Oct 25,2016
0 people found
this helpful
As a landlord we feel that we are kept,up to date with all issues regarding our property, and that northwards always have a fair balance between landlord and tennant...
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By: Representative
Oct 25, 2016
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Your review is much appreciated. Thank you. ...

“Always had great service from the whole team. Shannon has ......”

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Oct 24,2016
Minithumbup
By: 'Brenda'
Oct 24,2016
0 people found
this helpful
Always had great service from the whole team. Shannon has most recently looked after my flat and I'm always kept up to date and informed....
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Comment on agent fees
Not the cheapest - but the service is excellent
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Was this helpful? Yes

“I have been using the letting agency for about six ......”

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Oct 24,2016
Minithumbup
By: 'Ian'
Oct 24,2016
0 people found
this helpful
I have been using the letting agency for about six years.I found them reliable and simply get on with the job of finding good tenants.Any issues repairs with the property are quickly resolved....
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Comment on agent fees
fees are OK
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“The agents were extremely helpful with dealing with queries. Extremely ......”

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Oct 23,2016
Minithumbup
Staff profile picture
Matt
By: 'Ruby'
Oct 23,2016
0 people found
this helpful
The agents were extremely helpful with dealing with queries. Extremely stress free processing letting with Northwood, especially in comparison to previous letting agents in the area. Thank you for being so helpful!...
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Comment on agent fees
The agents fee's were pretty high- however the service was good.
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“Very good experience with Northwood and Shannon was great help ......”

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Oct 23,2016
Minithumbup
By: 'Kirsty'
Oct 23,2016
0 people found
this helpful
Very good experience with Northwood and Shannon was great help in getting set up. Thanks! Have recommended to other colleagues....
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“My experience with Northwood has been great! Such a helpful ......”

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Oct 23,2016
Minithumbup
By: 'Levi'
Oct 23,2016
0 people found
this helpful
My experience with Northwood has been great! Such a helpful team. They really go out of their way in order to do the best for their customers. Very please with their customer service to say the least....
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Comment on agent fees
N/A
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“Profesional and high standard Agency. Never let me down during ......”

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Oct 23,2016
Minithumbup
By: 'AH'
Oct 23,2016
0 people found
this helpful
Profesional and high standard Agency. Never let me down during renting period. Very satisfied with staff, specially Sharon helped me a lot. I would recommend this to everybody who is looking for very helpful staff and good fees. Well done to Northwood for excellent work ...
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Comment on agent fees
Good Agent's Fees comparing to others agencies in Bristol !!!
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“I visit them,i ask,everything to object,they give ......”

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Oct 23,2016
Minithumbup
Staff profile picture
Matt
By: 'Mihai'
Oct 23,2016
0 people found
this helpful
I visit them,i ask,everything to object,they give me what i want,are there to help you!I think it's a great experience to work with them!...
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Comment on agent fees
Good
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Was this helpful? Yes

“Northwood were extremely helpful and very friendly throughout our moving ......”

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Oct 23,2016
Minithumbup
Staff profile picture
Matt
By: 'Ruby'
Oct 23,2016
0 people found
this helpful
Northwood were extremely helpful and very friendly throughout our moving process. I would deffinitely recommend them to friends moving to Bristol in the future....
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Comment on agent fees
Good
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Was this helpful? Yes

“Generally we were very impressed with the agency and agent. ......”

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Oct 23,2016
Minithumbup
By: 'Mairead'
Oct 23,2016
0 people found
this helpful
Generally we were very impressed with the agency and agent. Shannon was extremely helpful, and the process went very smoothly. We are delighted to be moving into our new home in the coming week....
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Comment on agent fees
The fees were quite high as an initial costing in compared with other agencies, however, we were advised if we stay with Northwood, we would have reduced future fees.
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“Northwood have managed my flat on their guaranteed rent scheme ......”

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May 06,2016
Minithumbup
By: 'Ben'
May 06,2016
0 people found
this helpful
Northwood have managed my flat on their guaranteed rent scheme for a number of years and then sold it for me (and got a good price in 3 days on the market). I have found them personable and efficient. I wouldn't hesitate to use their services ...
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Comment on agent fees
Fees seem reasonable
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Was this helpful? Yes

“Siobhan was professional and incredibly helpful when I contacted her ......”

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Mar 29,2016
Minithumbup
By: 'Mo'
Mar 29,2016
1 people found
this helpful
Siobhan was professional and incredibly helpful when I contacted her about the property letting scheme. I trusted her judgement in terms of bringing my property up to scratch and she handled the transfer of management services from my previous managing agent to Northwood smoothly. I ...
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Comment on agent fees
Fees are competitive in my view.
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Was this helpful? Yes

“WOW!!! This guy was an absolute gem! We have gone ......”

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Feb 19,2016
Minithumbup
By: 'Adrian/Anna'
Feb 19,2016
0 people found
this helpful
WOW!!! This guy was an absolute gem! We have gone through a long road together nevertheless we finally ended up with success an sweet property. Dave was helpful,eager,professional,knowledgeable and cool. Most importantly however we were struck by David's fantastic and affable personality,...
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Comment on agent fees
good
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Was this helpful? Yes

“Excellent service , very professional , would definitely use and recommend again , ......”

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Jan 23,2016
Minithumbup
By: 'Gary'
Jan 23,2016
0 people found
this helpful
Excellent service , very professional , would definitely use and recommend again , every thing siobhan said she would do was done on time...
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Comment on agent fees
Good
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Was this helpful? Yes

“I've been with Northwood for a number of years now ......”

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Dec 03,2015
Minithumbup
By: 'James'
Dec 03,2015
0 people found
this helpful
I've been with Northwood for a number of years now and of all the agencies I've been with they are the best. Of all the agency staff I've ever delt with Siobhan is the best now. Only pipped to post by Adam whose indomitable always ...
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By: Siobhan
Dec 03, 2015
View all comments (1)
Hello James, thank you for taking the time to review us. Hayley and I really appreciate it and I'm sure Adam would if he was still here. ...

“Of all the agencies I viewed properties with, Northwood really ......”

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Nov 20,2015
Minithumbup
By: 'Ross'
Nov 20,2015
0 people found
this helpful
Of all the agencies I viewed properties with, Northwood really stood out from the rest. Regardless of the fact that their agency fees were the lowest, by a long way to the local competitors, here's a few reasons why: David the store manager, whom I ...
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Comment on agent fees
Cheapest out of all the agents I viewed with!
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Was this helpful? Yes
By: Hayley
Nov 20, 2015
View all comments (1)
Thank you Ross for such a lovely review. We all hope you are settling in well and enjoying Bristol life. Best wishes, Hayley ...

“Very friendly and amazingly helpful. It has been great renting ......”

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Nov 13,2015
Minithumbup
By: 'Lukas'
Nov 13,2015
0 people found
this helpful
Very friendly and amazingly helpful. It has been great renting with Northwood and whenever something didn't work they where amazingly quick to fix thinks. Once again thank you. :)...
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By: Hayley
Nov 13, 2015
View all comments (1)
Thank you Lukas for your kind review. It's been a pleasure dealing with you both throughout your tenancy. ...

“Hayley and the team at Northwood Bristol are outstanding! I ......”

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Sep 23,2015
Minithumbup
By: 'Gerard'
Sep 23,2015
1 people found
this helpful
Hayley and the team at Northwood Bristol are outstanding! I have let properties for 20+ years and currently work with 3 agents and the service and professionalism at Northwood is way ahead - the only agents I would recommend....
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By: Hayley
Sep 24, 2015
View all comments (1)
Hello Gerard, thank you very much for your kind review it is very much appreciated. ...

“Working with Northwood to rent my flat firstly with Siobhan ......”

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Aug 25,2015
Minithumbup
By: 'EB'
Aug 25,2015
2 people found
this helpful
Working with Northwood to rent my flat firstly with Siobhan but also with Hayley and Emma has excellent. Siobhan gave me great and clear advice about what options were open to me and what service would be provided with the guaranteed rent package. A new ...
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Comment on agent fees
Although the guranteed rent fees are not cheap I feel they are good value for the piece of mind they provide and are certainly excellent value if a tenant needed to be evicted from the property after refusing to pay rent. Having been in that situation previously saving on the fees seems false economy now.
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Was this helpful? Yes
By: Siobhan
Aug 28, 2015
View all comments (1)
Thank you for your review, I am so glad you are enjoying the benefits of our Guaranteed Rent scheme. Long may it continue. Siobhan ...

“I dealt with Siobhan both when buying the property initially ......”

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Aug 19,2015
Minithumbup
By: 'Mark'
Aug 19,2015
0 people found
this helpful
I dealt with Siobhan both when buying the property initially and subsequently when letting the property and all through the process found her & her colleagues very helpful and professional....
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By: Siobhan
Aug 21, 2015
View all comments (1)
Hello Mark, thank you for your review. I appreciate your thoughts and look forward to managing your property for you. Siobhan ...

“Siobhan, Hayley and the whole team are excellent-always quick to ......”

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Aug 18,2015
Minithumbup
By: 'Hannah'
Aug 18,2015
3 people found
this helpful
Siobhan, Hayley and the whole team are excellent-always quick to respond and able to help. Nothing is ever too much trouble-and I would (and have!) definitely recommend them to other landlords!!...
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Was this helpful? Yes
By: Siobhan
Aug 21, 2015
View all comments (1)
Hello Hannah, thanks for your review and also we are ever so grateful for you recommending us! Siobhan ...

“I engaged Northwoods 8 years ago managing 4 flats. I have always ......”

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Aug 11,2015
Minithumbup
By: 'Pete'
Aug 11,2015
3 people found
this helpful
I engaged Northwoods 8 years ago managing 4 flats. I have always been in most contact with Hayley however my involvement with Siobhan & other members of staff have always been positive, professional & courtious I always found Hayley to be amiable, polite & professional. She is very efficient & knows ...
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Comment on agent fees
They were competitive & gave overall best value for money
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Was this helpful? Yes
By: Hayley
Aug 11, 2015
View all comments (1)
Hello Pete, thank you for your lovely review and for taking the time to leave it. It is very much appreciated and we have enjoyed working with you over the years. If you do need any assistance in the future we would be more than happy to help. ...

“Efficient, polite, friendly and always approachable. All staff at Northwood ......”

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Aug 10,2015
Minithumbup
By: 'Gillian'
Aug 10,2015
3 people found
this helpful
Efficient, polite, friendly and always approachable. All staff at Northwood are excellent. I am very happy with my ongoing experience with this company and am considering expanding my portfolio....
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Comment on agent fees
Honest & OK
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By: Hayley
Aug 10, 2015
View all comments (1)
Hello Gillian, on behalf of myself and the team I would like to thank you for your review. We look forward to looking after your property and any new additions for many more years to come. ...

“Siobhan was an absolute pleasure to deal with whenever we ......”

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Aug 10,2015
Minithumbup
By: 'Stuart'
Aug 10,2015
1 people found
this helpful
Siobhan was an absolute pleasure to deal with whenever we need to call or have anything done in respect of the property. She is knowledgeable, personable and always has a friendly demenour on the phone. Aalong with the rest of the Northwood team, Siobhan made ...
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By: Siobhan
Aug 10, 2015
View all comments (1)
Hello Stuart, thank you for your comments, its good to hear. Always happy to help. Siobhan ...

“The agents we've dealt with from Northwood (Emma, Hayley and ......”

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Aug 07,2015
Minithumbup
By: 'Nicole'
Aug 07,2015
3 people found
this helpful
The agents we've dealt with from Northwood (Emma, Hayley and Siobhan) have always been reliable, professional and pleasant. They were accurate in their calculations and taking of rent, efficient in acting on repair requests and turned up on time to our exit inspection. I would ...
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Comment on agent fees
They're always too expensive!
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Emma
Aug 07, 2015
View all comments (1)
Hi Nicole Thank you for your comments, we very much appreciate it. Thanks for being such great tenants. Emma, Siobhan and Hayley. ...
Staff picture Lily
(151)
Staff picture Hannah
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Staff picture Matthew
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Staff picture Divine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaint Handling Procedure

Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.

We have a standard procedure for handling complaints which is as follows:

1. Making an initial complaint

Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.

2. Making a formal complaint

If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.

Write to us

FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT

E-mail us

[email protected]

3. Receiving your complaint

We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.

4. Resolving your complaint

We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake


5. Property Ombudsman Review

If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:11 AM 09/11/2021 by allAgents

Awards won by Northwood, Bristol BS3 1JN



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Branch - Bristol, BS3

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