100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction
Northwood we go Over & Above to make sure you get the most out of your property.As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of ...
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Northwood we go Over & Above to make sure you get the most out of your property.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Latest Reviews
17th May 2024
reviewed by 'Adebola'
9th May 2024
reviewed by 'Portishead sale'
1st May 2024
reviewed by 'Tim'
28th Apr 2024
reviewed by 'Cathryn Hoffmann'
22nd Apr 2024
reviewed by 'Jenna'
11th Mar 2024
reviewed by 'Gary & Fleur'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £72,000 | £720,000 |
| Lettings | 95% | 95% | £360 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 80 | 1 | 204 | 5 | 15 | 0 | 12 | 1 | 10 | 0 |
Areas covered
- BS1
- Bristol
- BS2
- BS3
- BS4
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 11,2019
Jan 11,2019
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We have recently moved to Bristol from West Sussex with our new baby boy.
Northwood have been amazing at helping us with getting into our perfect property.
We would definitely recommend Northwood to use to find your perfect property!...
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Comment on agent fees
Good fee rates
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Jan 22, 2019
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Thank you Georgia. We much appreciate it! ...
Dec 19,2018
Dec 19,2018
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Everything went as planned and I really appreciate the effort of everyone who made my move successful,thanks to all the team...
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Comment on agent fees
Good
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Dec 18,2018
Dec 18,2018
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I have used Northwood Lettings in Bedminster Bristol for over 10 years and have been covered by the Guaranteed Rent Scheme, at times I thought, am i wasting my money but earlier this year when i decided to sell my rental property as I had decided ...
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Comment on agent fees
The rental payments i received over the years were very fair given that I had the guarantee of monthly income and no legal fees in the case of needing to evict a tenant, i would certainly go that route again.
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Nov 27,2018
Nov 27,2018
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Northwood made move in very easy and were very clear in all the information provided.
Lily Chapman dealt with a maintenance issue we had and responded quickly, getting someone to solve it the next day.
Thanks very much!...
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Comment on agent fees
Agency fees are good in comparison to others we were quoted
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Nov 13,2018
Nov 13,2018
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I am new to the UK and Northwood helped me to get my house in a smooth way.
Great staff, I recommend Northwood....
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Comment on agent fees
Affordable fees, cheaper then most agencies I contacted.
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Nov 09,2018
Nov 09,2018
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Amazing team, very friendly and accommodating. Always made everything so easy, and quick! Would definitely recommend to friends and family!...
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Oct 19,2018
Oct 19,2018
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I'm wery pleased with the services, frendly and helpfull staff, deffenetly recommend! Everything went well and quick, thank you!...
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Comment on agent fees
Wery good
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Oct 16,2018
Oct 16,2018
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How refreshing in this day and age to receive such attentive and personal service. Northwood made the process of letting our first property effortless and stress free with their impressive local knowledge. I can not thank them enough....
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Comment on agent fees
Very competitive
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Oct 12,2018
Oct 12,2018
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My girlfriend and I had such a great experience with the north street Northwood team. They are super friendly, very organized and quick with their replies, and really show that they care about their clients. We just moved from Canada to Bristol and where having ...
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Comment on agent fees
Very good, especially for a team that goes above and beyond
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Oct 12,2018
Oct 12,2018
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A great letting agency! Everything taken care of, minimal paperwork and fast replies. Any issues were quickly taken care of. Flat was kept in a good condition and moving back in went smooth....
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Sep 26,2018
Sep 26,2018
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Super impressed with the friendly and professional services of the team. I got clear advice, being a first time landlady they helped find my a tenant and let me house out with ease. Would definitely recommend them and use them again....
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Sep 20,2018
Sep 20,2018
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We found all staff at Northwood, Bristol to be friendly, professional, knowledgeable regarding the local market & efficient. They were quick to respond to our comments and questions....
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Sep 20,2018
Sep 20,2018
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Contacted office for valuation, all staff professional and polite, prompt visit and valuation from descreet agent displaying good knowledge of property and surrounding areas...
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Comment on agent fees
Good
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Sep 19,2018
Sep 19,2018
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Very friendly atmosphere and very welcoming. All of my questions and queries were answered with no problems and explained perfectly had no problems what so ever...
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Sep 06,2018
Sep 06,2018
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Excellent service and communication with Lily Chapman concerning pets. Very fast resolution and pleasant to deal with. Highly recommended, many thanks....
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Aug 23,2018
Aug 23,2018
0
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All staff I dealt with were friendly, helpful and professional and didn't put any pressure on me in my decision to rent with them....
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Comment on agent fees
Very clear fees
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Yes
Aug 23,2018
Aug 23,2018
0
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All staff I dealt with were friendly, helpful and professional and didn't put any pressure on me in my decision to rent with them....
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Comment on agent fees
Very clear fees
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Yes
Aug 20,2018
Aug 20,2018
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Lucie was very helpful with our move in and answered all our questions as soon as possible and with great knowledge. We are very happy with the agency and have never had a problem so far....
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Comment on agent fees
the agency fees were way too high
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Aug 20,2018
Aug 20,2018
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I am Really happy with everything that has been done since renting my property and had loads of help from lily...
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Aug 17,2018
Aug 17,2018
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Overall response has been very good and prompt; only grievance is that some minor work about the house (mostly cosmetic) has not been attended to, although we are aware that this has been brought to the attention of the owner....
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Comment on agent fees
Rental price is fair; not thrilled about being charged a renewal fee to continue to occupy the property. Little transparency about the need for this fee, as seems to only require the signing of a new tenancy agreement.
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Aug 20, 2018
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Hi Mr Brumwell and Tudor. Thank you very much for your time leaving us a review. We much appreciate any feedback! We are very sorry to hear your disappointment with our fees (even if they're included withing the tenancy agreement). We will contact you to discuss this further. ...
Aug 16,2018
Aug 16,2018
0
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Excellent, friendly, professional service and communication. Hannah, Lucie and Lily have made it a pleasurable experience to work with Northwood. Many thanks!...
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Aug 15,2018
Aug 15,2018
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The team at Northwood have been very helpful after a couple of problems at the flat. The team consistently send updates and make sure any work Is completely quickly and hassle free....
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Comment on agent fees
Fees were good
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Aug 15,2018
Aug 15,2018
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Very fair , good at getting in touch when they say they will . Good attitude and very welcoming. Very poliet and just pleasant to their customer's....
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Comment on agent fees
Average
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Aug 15,2018
Aug 15,2018
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Only 2 days before we needed to be out. Matt and Hannah helped us move in a hurry. Great service and happy people. Lily is also a star!!...
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Comment on agent fees
Meh. We all need to get paid I guess
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Aug 15,2018
Aug 15,2018
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Northwood were a breath of fresh air. A really lovely bunch of people who are always kind, genuine and incredibly helpful. I fully recommend them, especially if you're looking for a less corporate and more friendly estate agent....
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Aug 10,2018
Aug 10,2018
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The team are incredibly well organised, kind, and are so quick at being able to help and support us if we have any issues!
Me and my girlfriend have only been within the property for a week but these guys have already made feel right ...
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Comment on agent fees
Good, for the incredible, ongoing service and quick response times
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Aug 08,2018
Aug 08,2018
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Our experience with Northwood has been nothing but pleasurable. Matthew was great when he showed us around the apartment and then following on from this was excellent upon moving in, he will do anything he can to help and is very friendly and chatty - ...
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Comment on agent fees
Agency fees were ok - a little on the pricey side however Northwood are a great Estate Agents to go through so I wasn't too hesitant to pay.
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Aug 04,2018
Aug 04,2018
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We have recently entered into the 1 year guaranteed rent scheme with Northwoods Bristol. First impressions are prompt, reliable and well informed. They found us fantastic tenants and we are assured in the fact that they have listened to our preferences and acted in our best ...
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Comment on agent fees
Gaurenteed rent scheme - no fees
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Jul 31,2018
Jul 31,2018
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Our experience when buying our first house with Northwood was great.
Hannah was absolutely fantastic in keeping me informed throughout the process, which was not an easy one due to having a lot of problems with the solicitors we chose.
Hanna was amazing. Thank you ...
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Jun 30,2018
Jun 30,2018
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Had an amazing experience with this estate agents! Matthew Ward was particularly helpful as after we told him we were interested in a property he made it his priority to make sure we got it; as well as this after ringing to say we didn't ...
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Comment on agent fees
Cheapest agency fees I have come across
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Matt
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Matthew
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Handling Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:11 AM 09/11/2021 by allAgents
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Best Estate Agent in BS3 
