100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction
Northwood we go Over & Above to make sure you get the most out of your property.As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of ...
show more
Northwood we go Over & Above to make sure you get the most out of your property.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Latest Reviews
9th May 2024
reviewed by 'Portishead sale'
1st May 2024
reviewed by 'Tim'
28th Apr 2024
reviewed by 'Cathryn Hoffmann'
22nd Apr 2024
reviewed by 'Jenna'
11th Mar 2024
reviewed by 'Gary & Fleur'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £72,000 | £720,000 |
| Lettings | 95% | 95% | £360 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 80 | 1 | 203 | 5 | 15 | 0 | 12 | 1 | 10 | 0 |
Areas covered
- BS1
- Bristol
- BS2
- BS3
- BS4
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Aug 21,2020
Aug 21,2020
0
people found
this helpful
this helpful
Northwood handled a change of tenancy for me. Hannah, Lily and Matt H were extremely flexible, professional and responsive at every stage of the process. I don't hesitate to recommend Northwood....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 21,2020
Aug 21,2020
0
people found
this helpful
this helpful
Lily is always cheerful and gives a warm welcome when we ring or call in to the office. The office feels welcoming and if I ever leave a message with Lily,it gets passed on and any questions or problems are dealt with in a ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2020
Aug 20,2020
0
people found
this helpful
this helpful
Very helpful, got things sorted quickly, really good at her job. Would definitely recommend using lily, and would use again if we needed to rent anywhere else in the future....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2020
Aug 20,2020
0
people found
this helpful
this helpful
Lily and the team at Northwood have been great in helping us find a flat, even though we're on the otherwise of the country! Quick response time on all questions and very helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2020
Aug 20,2020
0
people found
this helpful
this helpful
I have been using Northwood lettings for 10 years now, very professional easy to deal with and if you need advice always ready to help and reasonable fees....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2020
Aug 20,2020
0
people found
this helpful
this helpful
I am absolutely delighted with Northwood ! From start to finish they were so professional and answered every single phone call, question and email we sent. I can’t thank Lily enough, she was there every step of the way and made the whole process of ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 20,2020
Aug 20,2020
0
people found
this helpful
this helpful
it's been refreshing over the last 15 or so months to have had excellent service from all Northwood staff. They have been very straightforward, friendly and helpful, especially those I've had most contact with, Lily Chapman, Hannah Drummond and Matthew Hodge....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2020
Aug 19,2020
0
people found
this helpful
this helpful
Lily was very welcoming and so helpful.
Her quick response to email/calls and guidance made me so reassured.
Thank you so much lily ❤️...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2020
Aug 19,2020
0
people found
this helpful
this helpful
Northview have been letting my property in Shirehampton for a year now and I have found them to be superb throughout. The initial consulting and onboarding phase was thorough, personable and professional, which was important to me as I had never rented a property previously ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 19,2020
Aug 19,2020
0
people found
this helpful
this helpful
Lily was a pleasure to deal with, very responsive and professional. I would recommend her and Northwood Bristol to any tenant....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2020
Aug 13,2020
0
people found
this helpful
this helpful
I am very pleased to have signed a tenancy with Northwood.
Myself and my partner were shown a property by Lily Chapman, she was very professional and answered all of our queries at the viewing. We accepted the property and Lily has been nothing but ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2020
Aug 12,2020
0
people found
this helpful
this helpful
The agent I met at the property was really nice answered all my questions and really helpful. Really easy application process and was in within just over a week would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 11,2020
Aug 11,2020
0
people found
this helpful
this helpful
We had a positive experience with Lily and Adrian at Northwood. Lily was responsive to our enquiries, and was professional and friendly. Adrian conducted our viewing very well and all the necessary precautions were take in line with COVID social distancing regulations. We would highly ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2020
Aug 10,2020
0
people found
this helpful
this helpful
Responded to all my queries very fast and provided excellent customer service. Everything got sorted quickly and with no hassle. Would definitely recommend...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2020
Jul 15,2020
0
people found
this helpful
this helpful
From start to finish Lilly and Hannah was amazing and helping me with all questions and getting me in to my property with in a week amazing team
Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2020
Jul 14,2020
0
people found
this helpful
this helpful
We would like to thank Northwood Bristol SO MUCH for helping us move into our first home together ! Renting can be a very stressful process but we were delighted with how simple Northwood made it for us. Thankyou especially to Lily and Hannah for how ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15, 2020
View all comments
(1)
Thank you very much for the lovely review. ...
Jul 10,2020
Jul 10,2020
0
people found
this helpful
this helpful
Hannah Drummond was very kind and helpful. She was very flexible and supportive at a time of indecision for me. I am very appreciative....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 29,2020
Jun 29,2020
0
people found
this helpful
this helpful
Easy straightforward letting process. Really quick & easy
Helpful friendly staff, kept in contact each step of process.
Recommend as a company...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2020
Jun 25,2020
0
people found
this helpful
this helpful
Northwood estate agents is amazing and lovely staff there too! We applied for a house 2 weeks ago and we are moving in today, we spoken to Lily from Northwood and she has helped us a lot! Lily is a lovely lady and I couldn’t ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 23,2020
Jun 23,2020
0
people found
this helpful
this helpful
It's incredibly rare for me to write a review, though this is an exception. Estate/letting agents pre the fee ban where a nightmare to deal with, though I have to give credit when credit is due.
Lily at Northwood on North Street Bristol was ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 22,2020
Jun 22,2020
0
people found
this helpful
this helpful
Thank you for the help much appreciated lovely work can't thank you enough didn't work out but thank you anyway...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 25,2020
Mar 25,2020
0
people found
this helpful
this helpful
First Class service! Well done Marlene and Team for the smooth running of our Buy to Let in Bridgwater. We have peace of mind knowing that it is in such good hands. Repairs and Maintenance are all dealt with promptly! First Class Service as Always ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 09,2020
Mar 09,2020
0
people found
this helpful
this helpful
Great experience in initial letting of the property, being thorough and informative.
Lily & Northwood's aftercare whilst being a tenant has also been fantastic....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2020
Mar 05,2020
0
people found
this helpful
this helpful
Matthew was really polite and helpful. Told us exactly what needed to be done when moving out and even provided pictures. Was a really nice touch that we were allowed to go back after the inspection and rectify any problems rather than automatically get charged....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2020
Mar 03,2020
0
people found
this helpful
this helpful
Marlene at Bristol Northwood is always polite and a pleasure to deal with! Thank you ! I have used other agents in the past, but I’m so happy now I’ve found Northwood, I won’t be going anywhere else now!...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2020
Mar 03,2020
0
people found
this helpful
this helpful
The guys at Northwood Bristol are friendly & helpful, can’t do enough to help you! I had an electrical fault at my property recently, I spoke to lily and she organised a lovely electrician to attend and fix the fault the same day! Thank you ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2020
Mar 02,2020
0
people found
this helpful
this helpful
Excellent service. I have been with Northwood Bristol for few years and every time I needed a repair or reported an issue online they responded within minutes. I would definitely recommend you....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 28,2020
Feb 28,2020
0
people found
this helpful
this helpful
Responsive and very nice. Keep me informed on important things and are very helpful. These constant survey requests are a bit much, though....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 27,2020
Feb 27,2020
0
people found
this helpful
this helpful
The team at Northwood have been friendly and helpful. Marlene has communicated with both myself and the landlord to update our kitchen ensuring all parties were satisfied....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2020
Feb 26,2020
0
people found
this helpful
this helpful
The Northwood Process was very easy and efficient. Helen, Lily and the rest of the team answered all my questions and could not recommend them enough....
read full review
read full review
Was this helpful?
Yes
Yes
Lily
(151)
Hannah
(77)
Matt
(57)
Matthew
(18)
Divine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Handling Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:11 AM 09/11/2021 by allAgents
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Best Estate Agent in BS3 
