100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
95% lettings fee satisfaction
Northwood we go Over & Above to make sure you get the most out of your property.As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of ...
show more
Northwood we go Over & Above to make sure you get the most out of your property.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
As a leading Bristol Estate Agents and Letting Agents, we're a professional team of local, friendly experts who are passionate about property. Our team is genuinely committed to guiding you through the process of letting or selling in a way that is as successful and stress-free. Our key goal has been to deliver outstanding customer service, due to this approach we are proud Gold Award winners for Estate Agency and Lettings in BS3 for the last 4 years. These awards are voted for by Landlords and Tenants who rate the services of their agent.
LETTINGS
For Landlords who are thinking of letting their property in Bristol and the surrounding areas, don't accept vacant periods or rent arrears on your property. Our Guaranteed Rent scheme gives you the certainty of a fixed monthly income; it takes all the risk and hassle away. We also offer a variety of property management schemes ranging from the traditional Fully Managed or our Tenant Find scheme. For a no obligation Market Appraisal of your rental property, call our team today.
SALES
We are straight-talking professionals who genuinely enjoy getting the best sale for their customers. So get in touch even if you are just considering selling and want some advice, would like a no obligation Market Appraisal or want to find out what the perfect sales package could look like for you.
TENANTS OR BUYERS
We believe that in order to achieve the right property for you it's vital to understand your particular needs to make the process as easy as possible. Our friendly team will work with you to achieve your goal. If you're a Tenant or Purchaser looking for your next home, take a look at the properties that are currently available, and give us a call.
Latest Reviews
9th May 2024
reviewed by 'Portishead sale'
1st May 2024
reviewed by 'Tim'
28th Apr 2024
reviewed by 'Cathryn Hoffmann'
22nd Apr 2024
reviewed by 'Jenna'
11th Mar 2024
reviewed by 'Gary & Fleur'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £72,000 | £720,000 |
| Lettings | 95% | 95% | £360 | £2,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 80 | 1 | 203 | 5 | 15 | 0 | 12 | 1 | 10 | 0 |
Areas covered
- BS1
- Bristol
- BS2
- BS3
- BS4
- BS5
- BS6
- BS7
- BS8
- BS9
- BS10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Apr 28,2021
Apr 28,2021
0
people found
this helpful
this helpful
Lily has been very helpful throughout our whole moving process and very responsive to emails which is always appreciated, would definitely recommend.
Anytime I have called the offices, Matthew has been very helpful and polite...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2021
Apr 28,2021
0
people found
this helpful
this helpful
Friendly staff, always happy to help and provide assistance especially through moving in last year through uncertain times.
A few mis communication hiccups that have lead to a couple of delays but sorted out after and has worked out better in the end :)
Accommodating to ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2021
Apr 28,2021
0
people found
this helpful
this helpful
Very helpful and always checking on tenants to check they are OK. And no problems. Any issues are dealt with very quickly. And gast response from all the team....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2021
Apr 28,2021
0
people found
this helpful
this helpful
Very helpful , always respond to any queries.
Discrete and polite , don't disturb you unles is necessary. Always trie to solve the problems with property if any...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 28,2021
Apr 28,2021
0
people found
this helpful
this helpful
Lily was very professional, from the first time we met. The paperwork was dealt with promptly. Generally a good level of service....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Really pleased with Northwood customer service especially Lily as she's really helpful! Very quick at responding to emails! Very happy with Matt Hodge as he always helps and very quick with emails!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
I'm very happy for all in this property , and the agency is very good, is very accessible with all...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Everyone has been outstandingly lovely and helpful throughout the entire rental process. Customer service has been excellent and response to emails has always been so quick which is greatly appreciated! Matt, Hannah and Lily have all been outstanding....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Our property used to be managed by CJ when we moved in and it was one issue after another. After a year of stress our landlord switched to Northwood. We have never been happier with letting agency. Northwood has proved as very reliable when dealing ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Am very happy with everything especially the way you people respond to any issues that comes up. I really appreciate....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
We have been renting our flat from Northwood for almost a year now, and have always found them helpful and easy to get hold of if there are any issues. Any issues are resolved quickly for us....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Really prompt efficient and professional team, always helpful and a pleasure to deal with since the beginning of our tenancy...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
I remember one year ago when I went to Northwood agency because I was searching a flat and they recommend me one that was perfect!
The help me in all, they answered all my doubts and were lookings way to make me all easier.
I ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Lily is always available and happy to help with any request! I am very satisfied with the service provided by whole team overall!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Amazing communication.
Nice people.
Nice service and always happy to help.
They care about they customers and always pay attention to them....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
Brilliant, always respond to any of our emails within 2 days and get things sorted! If we're ever looking to rent again, we'll go through northwood....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 27,2021
Apr 27,2021
0
people found
this helpful
this helpful
The process was very speedy and everyone who I dealt with was very helpful, thank you to lily for help....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 26,2021
Apr 26,2021
0
people found
this helpful
this helpful
After becoming what you would call an accidental landlady, the prospect of this was quite scary at first and everything screamed to just sell up. However Northwood particularly Hannah Drummond, made becoming a landlady a stress free journey. Everything was covered, nothing was to much ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 21,2021
Apr 21,2021
0
people found
this helpful
this helpful
I have recently used Northwoods to find me a tenant and I was really impressed with the team and the service provided. They exceeded my expectations on rental valuation and listened to my requirements regarding the type of tenant I was looking for. The team ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 08,2021
Apr 08,2021
0
people found
this helpful
this helpful
Northwood were incredibly helpful (especially Hannah and Lily) in helping us find a house to rent in Bristol after selling our house and relocating from Oxfordshire- especially as we were moving with a dog in tow! We would highly recommend them....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 30,2021
Mar 30,2021
0
people found
this helpful
this helpful
They are a very fast and good agency which has made our move so much easier.
I highly recommend them to anybody looking for a new home....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 26,2021
Feb 26,2021
0
people found
this helpful
this helpful
Hannah and her team at Northwood have been nothing less than exemplary. Nothing was too much trouble for them. They found us a great tenant at an excellent rent. Very pleased....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 28,2020
Oct 28,2020
0
people found
this helpful
this helpful
Lily was very helpful and application process was quick and easy thank you for answering questions promptly very good service...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 28, 2020
View all comments
(1)
Thank you for the review! ...
Oct 16,2020
Oct 16,2020
0
people found
this helpful
this helpful
Lily has been fab to deal with, very efficient and continuously kept in touch even before going on holidays! Everything has been so simple and easy. Dealing with Northwood as been wonderful from start to finish....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 19, 2020
View all comments
(1)
Thank you very much for the lovely review. ...
Sep 16,2020
Sep 16,2020
0
people found
this helpful
this helpful
Great service, very friendly and professional staff. They are always willing to help and awnser questions. Kept up to date with tenancy arrangements. Very happy with the service I have recieved....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09,2020
Sep 09,2020
0
people found
this helpful
this helpful
Easy application and lovely communication! Lily always friendly and willing to help me with my doubts! Thank you very much!...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 09,2020
Sep 09,2020
0
people found
this helpful
this helpful
Its the first time i have used Northwood and my first impressions are excellent. To date i have received an excellent and professional service with a personal touch - thoroughly recommended.
Adrian, Hannah, Lily and Matt have been excellent....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 07,2020
Sep 07,2020
0
people found
this helpful
this helpful
Northwood sold our house for us in the Summer of 2020.
The Northwood team on North Street were patient and reassuring throughout, and our buyers would have appreciated having them there during the process.
David marketed our house expertly and achieved in excess of the asking ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 31,2020
Aug 31,2020
0
people found
this helpful
this helpful
Great service and fast response to enquiries (e.g. security codes, utility meter locations). Also inspections are performed quickly and punctually....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 24,2020
Aug 24,2020
0
people found
this helpful
this helpful
Really great agency! We had Lily as our main agent and she was so friendly and helpful, Keeping us informed and answering our queries every step of the way. Everything was sorted for us really quickly and Lily made the experience as stress free as ...
read full review
read full review
Was this helpful?
Yes
Yes
Lily
(151)
Hannah
(77)
Matt
(57)
Matthew
(18)
Divine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaint Handling Procedure
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Last updated at 11:11 AM 09/11/2021 by allAgents
Northwood aims to run a high calibre lettings and estate agency business. Whilst we do our best to operate in a professional way and to the highest standards, it is possible that you may be unhappy about how we have dealt with a particular situation.
We have a standard procedure for handling complaints which is as follows:
1. Making an initial complaint
Each office is independently owned and operated and has a local Director who will be, in part or in whole, an owner of the branch. In the first instance your complaint should be directed in writing to the local Director. He or she has an honest and sincere desire to resolve your complaint as soon as possible and should respond within ten working days.
2. Making a formal complaint
If for whatever reason you remain dissatisfied then you should write or email us. Please provide full written details of your complaint and copies of any supporting evidence. The Complaints Officer, who will provide an independent review of the complaint, will investigate your complaint.
Write to us
FAO The Complaints Officer
Northwood GB Limited
The Main Barn, Cams Hall Estate
Fareham, Hampshire
PO16 8UT
E-mail us
[email protected]
3. Receiving your complaint
We will acknowledge the receipt of this written complaint within three working days and explain our process for resolving it.
4. Resolving your complaint
We will then investigate your written complaint as soon as possible and write to you as soon as we have completed our investigation. This process should take 15 working days. In our letter (the final viewpoint letter) we will explain:
?The outcome of our investigation
?What we will do to put things right if we have made a mistake
5. Property Ombudsman Review
If you are still unhappy at this stage, you have the option to take your complaint to the Property Ombudsman within six months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints process. Further details of the Property Ombudsman are available at www.tpos.co.uk
Best Estate Agent in BS3 
