“This agency is not very efficent and not very helpful. ......”
1 Star Review
Sep 25,2017
By:
'Alaa'
Sep 25,2017
Branch: London, 41 Roman Road
Services: Lettings (as a Tenant)
Rent PCM: £1365
Would you recommend?: No
Postcode: E1
Branch: London, 41 Roman Road
Lettings (as a Tenant)
Rent PCM: £1365
Postcode: E1
3
people found
this helpful
This agency is not very efficent and not very helpful. If there is a problem with the property they would not respond immediately. It took ages and so many calls/emails to get an answer from them. There was once when there was an issue with the rent, it was their mistake for giving the wrong date for the standing order, but they called me and one of the guys was speaking very rudely with a raised voice over the phone asking why I haven't paid the rent. After he discovered that it was their fault, he lowered his voice and apologised, but damage has been done. I have lost respect and trust in them. The worst time was when we were moving out. We felt very disrespected as a tenant. Very very disrespected but that's another long story. Basically, I wouldn't recommend this agency to anyone.
Comment on agent fees
Agent fees were okay.
3
people found
this helpful
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