Londons People Property Services

Francisco said about Londons People Property Services

Services : Letting( As a Tenant )Date: 9th May 2021

It has been horrible dealing with this agency. They had an abusive attitude towards me as a tenant. For example, it took them more that three months to replace a defective heater, and provided unreasonable excuses when it came to releasing my deposit.

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STAY FAR AWAY FROM THIS ...

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1 Star Review

By : 'Sammi'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : E15

Nov 15, 2020

People found this helpful4

Sammi said about Londons People Property Services

Services : Letting( As a Tenant )Date: 15th Nov 2020

STAY FAR AWAY FROM THIS AGENCY! Theres MICE issues which they refused to take care of, MOULD everywhere, they take ages to do repairs, if they do them at all. You can expect a house thats basically FALLING APART, and later blame you so they can keep your deposit. They sent pest control for the mice issue but even stated themselves “pest control dont do anything, they just put down poison and that it” well if you know that why wont you send someone in to find and close up the entry points!
We had a break in in the house, they did nothing, claimed it was a tenant dispute despite the fact that the person who broke in was not on the lease. The person who broke in mostly destroyed things belonging to me and my flatmates, but also sprayed liquids on the walls so they had to be repainted. At first they refused to do any repairs resulted from the break in, they only started to do repairs when everyone in the house wanted to move out and they had to rent it to someone else.
There was another issue with one of the tenants who went to deliver the keys in the office and he became very aggressive with them, causing a scene. Yet, they refused to take his keys and encouraged him to go back to the house to “sort things out”. So that he could start a fight with me and the other flatmates instead? ENCOURAGING A VERY UNSAFE ENVIRONMENT.
They started to hold viewings while I still lived there, which was fine, however they refused to wear masks any time they entered the property. Yet when you go to the office you must wear a mask and sanitise upon entry, so its not like they dont know the severity of the pandemic. But its clear that TENANTS SAFETY IS NOT A CONCERN. One day when there had a been viewing I came home hours later only to find that Chris had left the GARDEN DOOR WIDE OPEN! Encouraging another break in or maybe increase the mice issue?
Like others have stated on here, they will find ANY EXCUSE TO NOT GIVE YOU YOUR DEPOSIT BACK. They blamed me for the break in stating it was a tenants dispute despite the fact that there was a third party who broke in, and therefore refuse to return the deposit.
If you ever need something from them such as repairs they will not answer emails and make excuses on the phone. However if they need something from you they will harass you with endless phone calls! DO YOURSELF A FAVOUR AND FIND ANY OTHER AGENCY.
Was also asked to please write them a positive review, so I’m gonna guess the few positive ones on here were asked the same, and they probably havent lived there long enough to get the real experience of what a shit show this agency actually is.

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Really good letting agents- ...

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5 Star Review

By : 'Francesca'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E1

Sep 15, 2020

People found this helpful1

Francesca Reece said about Londons People Property Services

Services : Letting( As a Tenant )Date: 15th Sep 2020

London’s People were really great with us and worked tirelessly to re-house us when an unscrupulous landlord left us with nowhere to live THE DAY BEFORE we were due to move to London (we were coming from abroad and moving our whole lives… Our stuff was already boxed up and being loaded into the removal van and the new tenants were moving in to our flat in Paris). London’s People totally saved us- they were super helpful, very strong on communication and found us a great flat really quickly- we’ve just moved in and we love it. Thanks in particular to both Sal and Daniye, who really went the extra mile for usl. I really can’t recommend LP enough- actual human letting agents not just people trying to get money! Thanks again guys, Francesca.

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Worst Letting agents ever!! ...

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1 Star Review

By : 'itisha'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £510
Would you recommend ? : No
Postcode : E3

Jan 23, 2020

People found this helpful4

itisha said about Londons People Property Services

Services : Letting( As a Tenant )Date: 23rd Jan 2020

Worst Letting agents ever!! They have zero respect for anyone person letting through their rooms! I can just go on and on about them, A woman gets locked out of the house in the night while coming back from a tiring job, they won't answer their emergency services!! would never cal back, they would leave their tenants in hell cold weather with a bloody capping of 100 pound son electricity in a 5 people house. They are rude on the phone. Its been months the wifi is not working in the house and they give a rats ass to it.! NEVER EVER let through them PLEASE GUYS! A BIG REQUEST to anyone who loves their TIME & MONEY both! THEY ARE A COMPLETE WASTE of TIME, money AND AND AND a parasite to HEALTHY HOMELY LIVING!! I've fallen sick of the cold too many times already this winter because of their house living conditions!

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The Perfect Letting Agent for ...

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2 Star Review

By : 'TalesFromTheID'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE4

Jun 24, 2019

People found this helpful11

TalesFromTheID said about Londons People Property Services

Services : Letting( As a Tenant )Date: 24th Jun 2019

I don’t hate London’s People
like most people do
I’ve grown quite fond of the things
they keep saying they’ll look into.

I no longer mind the hole in the floor
or the overpriced rent
and the broken lock on the toilet door.

I even quite like the rats and the mice
The ants in the kitchen
the bedbugs and the lice.

The clapped out boiler
that needs a new part
is now a dear friend, close to my heart.

Broken promises are all part of the charm
they’re just trying to get by
they don’t mean you any harm.

You see I like London’s People
I swear to god that it’s true
They’re the perfect letting agent
for the masochist in you.

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Abysmal exploitative letting ...

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1 Star Review

Chris

By : 'ST'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E5

Sep 18, 2018

People found this helpful3

This is a miserable little letting agent business with, from what I have seen, a sad list of run down, damp and infested properties on their books. Their approach to tenants is worse than their houses & flats - almost nonexistent communication, dangerous disregard of health and safety issues ... Read Full Review

Comments on Agent Fees

Normal - which is a joke given how pathetic their service is to tenants

ST said about Londons People Property Services

Services : Letting( As a Tenant )Date: 18th Sep 2018

This is a miserable little letting agent business with, from what I have seen, a sad list of run down, damp and infested properties on their books. Their approach to tenants is worse than their houses & flats - almost nonexistent communication, dangerous disregard of health and safety issues and embarrassing incompetence about the fundamentals of managing properties.

If you are a landlord - you should avoid this company. No doubt their rates are the lowest in London, if not the entire world, but as ever, you get what you pay for. In our case they let the house fall into dangerous disrepair and would only take action once environmental health issued them with a correction order. They also were unable to take the inventory correctly rendering the whole thing useless from the landlord's perspective.

If you are a tenant - as others have said, 'slum landlord' is the best definition of this company. You'll have a terrible time, nothing about the property will be fixed and you'll basically end up living in damp/rat filled bin for a year.

There are plenty of properties out there and plenty of more reputable letting agents - it's simply not worth letting these guys waste your time.

If you're not convinced yet - how about the fact that their only business email address is a Hotmail account. slow clap

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Do not let them get ...

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1 Star Review

By : 'A'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2

May 5, 2018

People found this helpful3

To all the tenants who, like me, have been abused and/or robbed by Londons People Property Services Do not let them get away with it and submit a formal complaint to The Property Ombudsman (TPO) or the Tenancy Deposit Scheme (TDS). - https://www.tpos.co.uk/consumers/how-to-make-a-complaint - ... Read Full Review

Comments on Agent Fees

Criminals

A tenant said about Londons People Property Services

Services : Letting( As a Tenant )Date: 5th May 2018

To all the tenants who, like me, have been abused and/or robbed by Londons People Property Services

Do not let them get away with it and submit a formal complaint to The Property Ombudsman (TPO) or the Tenancy Deposit Scheme (TDS).

- https://www.tpos.co.uk/consumers/how-to-make-a-complaint
- https://www.tenancydepositscheme.com/deposit-disputes.html

These people are criminal and should not be allowed to practice.

Reporting them via the official channels is the only way to obtain some justice.

Thanks.

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By : Another tenant's mother

Jun 29, 2018

I endorse this review. Apparently they are not breaking any laws to turf people out after a short time, retain all fees, and immediately advertise the property at a greatly increased rent. I shall be ...

Chris Socrates is a bully to ...

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1 Star Review

Chris

Rosemary

By : 'Disgusted'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : E3

Apr 19, 2018

People found this helpful6

What an awful little angry man. It was promised that our property would be improved upon entry. We dealt with mould a collapsed wall and a rat infestation for six months before finally withholding rent as suggested by the council. They didn't even know until three weeks later despite numerous ... Read Full Review

Comments on Agent Fees

Bad

Disgusted Tenant said about Londons People Property Services

Services : Letting( As a Tenant )Date: 19th Apr 2018

What an awful little angry man. It was promised that our property would be improved upon entry. We dealt with mould a collapsed wall and a rat infestation for six months before finally withholding rent as suggested by the council. They didn't even know until three weeks later despite numerous emails and calls.

It is unclear whether he is woefully inept or border line criminal. Probably a mixture on reflection.

Chris Socrates is a bully to his staff and his clients. He shouts because his words have no substance. The utter disregard he holds his tenants livelihoods in is quite staggering.

Please if you read this: do Not rent from this woeful excuse for a business. The staff are nice people at heart, they try their best but they are shouted down by little angry Chris.

I sincerely hope that other prospective tenants read this and do not make the same mistake I did.

Thanks for reading.

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Awful ...

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1 Star Review

By : 'W'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E5

Apr 18, 2018

People found this helpful3

It is unfortunate that this rating system forces you to leave at least one star. These inept and useless clowns deserve a negative rating. I cannot find a single positive thing to say about this supposed 'company'. The fact that their offices are falling to pieces speaks volumes about ... Read Full Review

Comments on Agent Fees

They will rinse you for everything you have.

W said about Londons People Property Services

Services : Letting( As a Tenant )Date: 18th Apr 2018

It is unfortunate that this rating system forces you to leave at least one star. These inept and useless clowns deserve a negative rating. I cannot find a single positive thing to say about this supposed 'company'. The fact that their offices are falling to pieces speaks volumes about this estate agent. They really are the lowest of the low. Rats, mold, damp, the floor caving in, the garden wall collapsing and smashing into the back of the house etc etc etc. Trying to just speak to these people on the phone is the single most annoying and frustrating experience of my poor flatmates lives and mine. I'm not really sure what anyone in the office does. They will not help you. They either do not care, or have the required intelligence to fix any single problem. All they want is your money. Avoid. Avoid. Avoid. Avoid. Avoid.

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By : Disgusted Tenant

Apr 20, 2018

You're right! Chris Socrates is an awful little angry man. I have the communications to prove it if anyone is...

Lindons People are very ...

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5 Star Review

Chris

Rosemary

By : 'Queen'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1083
Would you recommend ? : Yes
Postcode : E8

Mar 10, 2018

People found this helpful2

Lindons People are very trustworthy and kind kind towards the customer. As a first time renter they made it very easy for me throughout the whole process. Chris Socrates, was so helpful and so understanding and guided me throughout the whole process. I couldn't have found better real estate ... Read Full Review

Comments on Agent Fees

Good . Excellent even especially since I was renting in the middle of Hackney.

Queen A said about Londons People Property Services

Services : Letting( As a Tenant )Date: 10th Mar 2018

Lindons People are very trustworthy and kind kind towards the customer. As a first time renter they made it very easy for me throughout the whole process. Chris Socrates, was so helpful and so understanding and guided me throughout the whole process. I couldn't have found better real estate agents if I tried.

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By : Will

Apr 19, 2018

This comment is simply false. London People's Property are by far the worst estate agent I have ever dealt with. Chris Socrates is rude, dismissive, inept, greedy and completely incompetent. I have...

Londons people are the worst ...

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1 Star Review

Chris

Rosemary

By : 'Ollie'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £515
Would you recommend ? : No
Postcode : SE27

Oct 22, 2017

People found this helpful3

Londons people are the worst estate agents you could ever choose no house is worth having to deal with Londons People. They are the scum of all letting agents which you can see by these reviews. First of all I will address the issue which is Chris Chris Socrates the owner of Londons people. The ... Read Full Review

Comments on Agent Fees

Awful and Untrustworthy

Comments (4)

Ollie Neish said about Londons People Property Services

Services : Letting( As a Tenant )Date: 22nd Oct 2017

Londons people are the worst estate agents you could ever choose no house is worth having to deal with Londons People. They are the scum of all letting agents which you can see by these reviews. First of all I will address the issue which is Chris Chris Socrates the owner of Londons people. The First day we moved in we were given the wrong keys, we were left waiting for 4 hours with all our belongings in the garden. Chris turns up 4 hours late, no apology upon arrival he simply went to the back window and smashed it to get into the house, this is the kind of person I had to deal with for two years. Chris is a very angry LITTLE man who's only objective is to rip people off, especially students as well as first time tenants. This is a man who has verbally abused me on the phone more than once, simply I was asking him to fix issues with the property I was living at at the time. This is the man that left us in a unfit and frankly disgusting house where two tenants including myself were getting ill from the conditions we were left in and only fixed issues when he was threatened with action from environmental health. He is the kind of person to shout down the phone and then not turn up to the house and send one of his employees who are equally as uneducated and useless as Chris himself. I word of advice to anyone who is looking to rent No. 66 St Julians Farm Road, this house has a severe damp problem due to a leak in the roof, something which Londons people refuse to address, the bathroom is constantly mouldy as well as the rooms and they will come round and paint over this again and again, accusing tenants of not maintaining the property when infant its the letting agents who cut corners and bodge everything they possibly can to same some money. I have evidence, videos and images to back up this claim and will be more than happy to speak to anyone who is having the same issues time and time again with Londons people. Chris will try to take your deposit away at the end of the tenancy and add charges on top of anything he possibly can. Make sure you photograph the house when you move in if you want any of your deposit back, something which we happened to do and left Londons people and its colleagues looking very stupid when they infect had to return our money. AVOID these letting agents by all costs it is not worth your money or time find another property or letting agents.

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By : Chris Socrates

Mar 9, 2018

View all comments (4)

In response to Mr Neish With regards to my being an angry little man I'm nothing of the sort. I have a job to do and one of those jobs is to collect rent and pass it onto landlords. If you were...

This agency is not very ...

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1 Star Review

Chris

Rosemary

By : 'Alaa'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £1365
Would you recommend ? : No
Postcode : E1

Sep 24, 2017

People found this helpful3

This agency is not very efficent and not very helpful. If there is a problem with the property they would not respond immediately. It took ages and so many calls/emails to get an answer from them. There was once when there was an issue with the rent, it was their mistake for giving the wrong date ... Read Full Review

Comments on Agent Fees

Agent fees were okay.

Alaa said about Londons People Property Services

Services : Letting( As a Tenant )Date: 24th Sep 2017

This agency is not very efficent and not very helpful. If there is a problem with the property they would not respond immediately. It took ages and so many calls/emails to get an answer from them. There was once when there was an issue with the rent, it was their mistake for giving the wrong date for the standing order, but they called me and one of the guys was speaking very rudely with a raised voice over the phone asking why I haven't paid the rent. After he discovered that it was their fault, he lowered his voice and apologised, but damage has been done. I have lost respect and trust in them. The worst time was when we were moving out. We felt very disrespected as a tenant. Very very disrespected but that's another long story. Basically, I wouldn't recommend this agency to anyone.

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Do not deal with these ...

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1 Star Review

Chris

Rosemary

By : 'Mr'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E2

Aug 3, 2017

People found this helpful2

Do not deal with these agents. They are cheap, nasty slum landlords who have no interest whatsoever in the wellbeing of the customer and are only concerned with leeching as much money as possible. Upon being asked to furnish a property they filled it with the cheapest stuff they could find: one bed ... Read Full Review

Comments on Agent Fees

Literally Illegal

Mr Wednesday said about Londons People Property Services

Services : Letting( As a Tenant )Date: 3rd Aug 2017

Do not deal with these agents. They are cheap, nasty slum landlords who have no interest whatsoever in the wellbeing of the customer and are only concerned with leeching as much money as possible. Upon being asked to furnish a property they filled it with the cheapest stuff they could find: one bed was made of plywood, card and staples. They charged a cleaning fee and didn't clean the property. They're so incompetent that their contracts are rife with spelling and grammar mistakes as well as not being headed by the company's full name (which their own staff do not even know) meaning their contracts aren't even worth the paper they are printed on. Refused to fix multiple issues that were covered by fair wear and tear, extremely rude and difficult to deal with on all occaisions and tried to illegally withhold deposit because of nonexistent cleaning issues and then staff absences. Have no idea how they have stayed in business for this long as the key staff members are so incompetent and rude. For the love of all things holy stay away from these godless charlatans. Rent somewhere else

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These people are criminals. ...

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1 Star Review

Chris

Rosemary

By : 'Previous'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E1

Aug 3, 2017

People found this helpful4

These people are criminals. See judgment of Residential Property Tribunal here: ... Read Full Review

Previous tenant said about Londons People Property Services

Services : Letting( As a Tenant )Date: 3rd Aug 2017

These people are criminals. See judgment of Residential Property Tribunal here: http://www.residential-property.judiciary.gov.uk/Files/2009/November/00003M74.pdf

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Short Version: Could not ...

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1 Star Review

Chris

Rosemary

By : 'Mr'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E2

Jul 27, 2017

People found this helpful1

Short Version: Could not recommend less. DO. NOT. RENT FROM THESE PEOPLE. Long Version: Absolutely nothing. I wish I could give a negative amount of stars. These are bar none, the rudest, most incompetent money grabbing liars I have EVER had to deal with in my life. I have literally dealt with ... Read Full Review

Comments on Agent Fees

Absolute rubbish.

Mr D said about Londons People Property Services

Services : Letting( As a Tenant )Date: 27th Jul 2017

Short Version: Could not recommend less. DO. NOT. RENT FROM THESE PEOPLE.

Long Version: Absolutely nothing. I wish I could give a negative amount of stars. These are bar none, the rudest, most incompetent money grabbing liars I have EVER had to deal with in my life. I have literally dealt with criminals with more manners and customer care than these people. Unbelievably rude throughout our year of dealing with them, failing to fix things (then trying to claim our deposit for it!), not being able to defend queries on their tenancy agreement, withholding our deposit for weeks because 'the right staff member isn't in'... The list goes on and on. I cannot express more how these people will make even the nicest flat into a nightmare that you just want to leave as soon as possible. Please (PLEASE!) do yourself a favor and have nothing to do with them.

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I was happy with the ...

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5 Star Review

By : 'Julia'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £910
Would you recommend ? : Yes
Postcode : E84D

Aug 5, 2014

People found this helpful1

I was happy with the professional treatment I received, when I rented a property with Londons people 2 months ago, I found them very helpful when dealing with my references, I was always kept informed of what was going on, when to make my payment which was by bank transfer I found this very ... Read Full Review

Julia said about Londons People Property Services

Services : Letting( As a Tenant )Date: 5th Aug 2014

I was happy with the professional treatment I received, when I rented a property with Londons people 2 months ago, I found them very helpful when dealing with my references, I was always kept informed of what was going on, when to make my payment which was by bank transfer I found this very helpful. I had a problem with shower system it broke down within 2 hours some attended the property. It was fixed within 24 hours. They have been reliable and helpful. I would recommend this agency in the future.

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By : W

Apr 20, 2018

The best bit about this fake review is the line, "I was always kept informed..." Our floor caved in and no one answered the phone for 3 days. AVOID AVOID...

I echo all of the previous ...

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1 Star Review

By : 'Miss'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £739
Would you recommend ? : No
Postcode : E2

Jul 27, 2014

People found this helpful2

I echo all of the previous reviews left by customers. These letting agents are the most dishonest, rude, unreliable and money-grabbing agents I have ever worked with. They left me in tears on multiple occasions due to their withholding of money and any kind of maintenance services on our flat. They ... Read Full Review

What agent could do to change your mind?

Be at all polite, helpful and kind. Be available to speak to. Listen to their tenants.

Miss R said about Londons People Property Services

Services : Letting( As a Tenant )Date: 27th Jul 2014

I echo all of the previous reviews left by customers. These letting agents are the most dishonest, rude, unreliable and money-grabbing agents I have ever worked with. They left me in tears on multiple occasions due to their withholding of money and any kind of maintenance services on our flat. They promised multiple things on looking round and signing the contract that were not upheld on move in. They told us that the rent was increasing by Â£20 a week per person two weeks before the end of our lease. They charged us Â£100 for cleaning at the start of our tenancy and left the flat in a disgusting state for us to move into. There was damp. The boiler worked only sporadically and we had to argue for any kind of maintenance. I want to put the message out there and WARN other potential tenants NOT to rent with these horrible human beings.

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Do not ever rent from these ...

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1 Star Review

By : 'wicwic12'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Rent PCM : £870
Would you recommend ? : No
Postcode : E2

Jul 24, 2014

People found this helpful1

Do not ever rent from these people!!! They are rude, incompetent and lie directly to your face. Since none of them know what they are doing, the employees always refer you to someone else, who will give you an entirely contradictory answer. Also, they have a "specialist" who deals with ... Read Full Review

wicwic12 said about Londons People Property Services

Services : Letting( As a Tenant )Date: 24th Jul 2014

Do not ever rent from these people!!! They are rude, incompetent and lie directly to your face. Since none of them know what they are doing, the employees always refer you to someone else, who will give you an entirely contradictory answer. Also, they have a "specialist" who deals with move-outs, but she only works twice a week for a few hours...

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The agents are highly ...

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1 Star Review

By : 'Mr'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No

Aug 17, 2012

People found this helpful1

The agents are highly incompetent, rude and purposefully misleading. Its a wonder how they've managed to get this far in life. They cant provide coherent answers when challenged about their contract and on numerous points have gone back on their word and claim not to recall previous phone ... Read Full Review

Mr PA said about Londons People Property Services

Services : Letting( As a Tenant )Date: 17th Aug 2012

The agents are highly incompetent, rude and purposefully misleading. Its a wonder how they've managed to get this far in life. They cant provide coherent answers when challenged about their contract and on numerous points have gone back on their word and claim not to recall previous phone agreements. The agency is a Joke.

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Mr Socrates is a rude, ...

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1 Star Review

By : 'KT'
Branch : London, 41 Roman Road
Services : Letting( As a Tenant )
Would you recommend ? : No

Aug 16, 2011

People found this helpful1

Mr Socrates is a rude, unpleasant, unprofessional, and aggressive man. His staff follow his example by being the least competent, and most aggressive people I've ever had to waste time arguing ... Read Full Review

What agent could do to change your mind?

See above