I have rented a flat through Express Property Services for about four years and I can fairly say it has been the best agency from which I have rented in twenty years of living in London. I speak only from a tenant's point of view (if you're a potential landlord I can say nothing, of course) but I think one of the biggest thing's in EPS's favour is its size, or its lack of it. It is, as far as I'm aware, a husband and wife team that keep the enterprise going day to day, and this brings an inevitable closeness with the tenants that prevents them, in my view, from seeing you as just a source of income. As well as the politeness and courtesy one would expect from any such business that seeks to stay afloat EPS have, at all times, been both professional and friendly (a surprisingly difficult balance to achieve, in my opinion). Everything that has ever needed to be fixed or replaced has been fixed or replaced promptly and to a high standard. In short, I have no complaints to make about EPS and would recommend them to anyone looking to rent in west London.