I feel extremely fortunate to have had Mark as my Lettings Agent since 2008 when I moved overseas for a couple of years. He is personable, knows his stuff and provides you with the pros and cons of a situation. He is ARLA accredited which was very important to me and when I was interviewing a number of agents, he impressed me with his knowledge, reasonable rates and his care and attention. He maintains good communication throughout the tenancy and is able to access services at reasonable rates for work carried out to a high standard. He is a good trustworthy guy who does not give \\\"flannel\\\" during discussions - unlike some other letting agents. I would whole heartedly recommend him.