Kinleigh Folkard & Hayward
3.7/5, 765 reviews
69% recommended
77% sales valuation accuracy
87% sales fee satisfaction
86% lettings valuation accuracy
74% lettings fee satisfaction



Property Features

Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer property price ... show more Kinleigh Folkard & Hayward manages one of the largest residential property portfolios in Greater London and has the resources, knowledge and expertise to ensure all properties and clients receive the same high standard of care and expertise. We offer property price estimates which lead to great sales and highest customer satisfaction.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 77% 87% £300,000 £6,600,000
Lettings 86% 74% £310 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
94 25 286 126 73 14 50 14 23 60
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Very good service despite difficulties getting the property released for ......”

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Jan 25,2013
Minithumbup
By: 'Sena'
Jan 25,2013
0 people found
this helpful
Very good service despite difficulties getting the property released for us to move in. George kept me informed at all times, very transparent and honest service. He was also very accommodating when I needed to go back to the property for measuring. Great stuff....
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“George was extremely helpful in the letting of my property: ......”

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Jan 25,2013
Minithumbup
By: 'M'
Jan 25,2013
0 people found
this helpful
George was extremely helpful in the letting of my property: I was abroad at the time so his help and assistance really helped things go smoothly. He kept me regularly updated on viewings, feedback and potential tenants. Overall I couldnt fault his work and will ...
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“We are very happy with the way George helped us ......”

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Jan 25,2013
Minithumbup
By: 'Pembroke'
Jan 25,2013
0 people found
this helpful
We are very happy with the way George helped us find and process our new flat. He was quick to respond to questions, understood our financial situation and helped smooth any hiccups making the move much less stressful. Highly recommend to any future tenants and ...
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“As a tenant we found KFH to be disappointing and ......”

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Jan 10,2013
Minithumbdown
By: 'Janet'
Jan 10,2013
4 people found
this helpful
As a tenant we found KFH to be disappointing and of questionable competence. A number of half truths were told to get us to sign up and then promises not fulfilled, for example we ended up having to completely clean our property despite them including ...
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What agent could do to change your mind?
Employ competent staff who read the contract documents and treat people with integrity.
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“I cannot stress strongly enough DO NOT USE THIS COMPANY! ......”

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Jan 08,2013
Minithumbdown
By: 'Angrybecks'
Jan 08,2013
4 people found
this helpful
I cannot stress strongly enough DO NOT USE THIS COMPANY! The local 'manager' was incompetent, rude and arrogant! We did sell the property BUT we had to chase up the buyers. We had to make things happen. At the end when things seemed to be ...
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What agent could do to change your mind?
Have decent customer relations with regard to complaints. Act on complaints to improve the company and re-train staff. Don't allow area managers to be rude or arrogant. Treat clients respectfully and when they get it wrong, hold your hands up, deal with situations accordingly - then don't make the same mistake again!
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By: Cynthia
Dec 12, 2013
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These people are absolute sharks. Sneaky, unprofessional liars. Avoid. ...

“The entire team at KFH were professional and committed to ......”

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Jan 03,2013
Minithumbup
Matthew
By: 'Richard'
Jan 03,2013
0 people found
this helpful
The entire team at KFH were professional and committed to providing a first class service to me and my wife during the sale of our property. We dealt with all memebers of the team and each demonstarted the same level of personal interest and desire ...
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“George helped find the ideal flat for us after many ......”

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Dec 31,2012
Minithumbup
By: 'Lindsay'
Dec 31,2012
0 people found
this helpful
George helped find the ideal flat for us after many weeks of searching. Everything was dealt with promptly over email / phone as we were moving from outside London. Very pleased with our new flat!...
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“George was very friendly. He helped us with everything from ......”

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Dec 22,2012
Minithumbup
By: 'Finn'
Dec 22,2012
0 people found
this helpful
George was very friendly. He helped us with everything from preparing the documents to explaining the things we don't understand. He answers all the questions you have and get back to you as soon as possible when you can't reach him. After all were happy ...
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“Shereen was incredibly helpful from the moment we viewed the ......”

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Dec 21,2012
Minithumbup
Shereen
By: 'RosieM'
Dec 21,2012
0 people found
this helpful
Shereen was incredibly helpful from the moment we viewed the property. We were moving down to London from Liverpool and it was difficult for us to come back and forth all the time due to work. Shereen negotiated with our new Landlord on our behalf ...
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“Tim was immensely helpful in assisting me in finding a ......”

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Dec 18,2012
Minithumbup
Tim
By: 'davidkfadams'
Dec 18,2012
0 people found
this helpful
Tim was immensely helpful in assisting me in finding a flat for a friend whose house had been damaged by fire. He was always on time foe appointments, unlike many agents I've come across. He was also very patient in dealing with various difficulties resulting ...
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“Shereen Connolly, as the Lettings Negotiator was very helpful from ......”

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Dec 18,2012
Minithumbup
Shereen
By: 'Monika'
Dec 18,2012
2 people found
this helpful
Shereen Connolly, as the Lettings Negotiator was very helpful from the moment we've meet. She shown us different flats and was keen to discuss about our requirements and needs. She shown us different property on the same they, even though we arranged only site visit ...
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“James was very professional, efficient and down to earth. He ......”

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Dec 17,2012
Minithumbup
James
By: 'Rosamonde'
Dec 17,2012
0 people found
this helpful
James was very professional, efficient and down to earth. He worked hard to get the best possible deal for me and as a result was able to secure a very good offer. I had been alienated by another very well known agent so I was ...
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“I was very impressed with service at KFH. Both Paul ......”

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Dec 17,2012
Minithumbup
By: 'lj'
Dec 17,2012
0 people found
this helpful
I was very impressed with service at KFH. Both Paul and Mark were very personable, professional, consultative and got us the right result. As a family with small children they made the experience pain free and were a good business partner....
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“George was very responsive to all my questions. I was ......”

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Dec 15,2012
Minithumbup
By: 'Anna'
Dec 15,2012
0 people found
this helpful
George was very responsive to all my questions. I was living abroad at the time we took up the rental but he was very determined to make the rental work despite some logistical difficulties. The process was also made a lot smoother by the online ...
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“Kfh have acted as my agent (Colin and James at ......”

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Dec 14,2012
Minithumbup
James
By: 'Suzi'
Dec 14,2012
0 people found
this helpful
Kfh have acted as my agent (Colin and James at Belsize Park) and have twice found tenants for my property. Both times tenants were found with a week. I have found all staff I have dealt with at this office, from lettings managers, receptionist and ...
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“I used George to help me find tenants for my ......”

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Dec 14,2012
Minithumbup
By: 'Marie'
Dec 14,2012
0 people found
this helpful
I used George to help me find tenants for my property. He was super efficient, always got back to me immediately and went out of his way to make things easy for me. His knowledge of the market helped me gauge the right pitch for ...
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“I have to say that my first experience of KFH ......”

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Dec 13,2012
Minithumbup
Nicole
By: 'Happy'
Dec 13,2012
0 people found
this helpful
I have to say that my first experience of KFH was not a good one, this was due to a useless member of their team! I am happy to say that I stuck with them & subsequently dealt with Damien, who was refreshingly polite & helpful. He's ...
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“George was very helpful and efficient. He was very responsive ......”

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Dec 12,2012
Minithumbup
By: 'Pierre'
Dec 12,2012
0 people found
this helpful
George was very helpful and efficient. He was very responsive to organise visits and also was kind enough to drive us in his car for rapid multiple visits (with a special seat for our daughter at the back). Thanks to him we found the perfect ...
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“George was fantastic from start to finish in my search ......”

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Dec 10,2012
Minithumbup
By: 'Miss'
Dec 10,2012
0 people found
this helpful
George was fantastic from start to finish in my search for a rental property. I had previously been to many different agents and felt like just a number. George was thorough in our requirements and didn't waste my time showing me properties that didn't meet ...
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“Avoid these people if you can.I use KFH as ......”

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Dec 10,2012
Minithumbdown
By: 'JohnBrownlow'
Dec 10,2012
3 people found
this helpful
Avoid these people if you can. I use KFH as a tenant, however I am also a landlord and would not consider allowing them to administer my property. I have no doubt that some employees are good, however the general level of service is poor. ...
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What agent could do to change your mind?
1. Be honest and be seen to be honest: give prospective tenants a schedule of all the charges they will be expected to pay before moving in, at the point of extending their contract and upon departure. 2. If you make a mistake - raise it, apologise and remedy it. 3. Get your tenants' names correct in an email. Basic professionalism would be a bonus.
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“We have recently rented a property through KFH and Tim ......”

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Dec 05,2012
Minithumbup
Tim
By: 'T'
Dec 05,2012
0 people found
this helpful
We have recently rented a property through KFH and Tim Cooper offered a very professional, polite and fast service, everything was resolved in a timely manner, online, and that reassured us we made the right decision for our young family. We look forward to moving ...
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“Shaun and everybody at KFH in Highgate High Street were ......”

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Dec 05,2012
Minithumbup
By: 'AJH'
Dec 05,2012
0 people found
this helpful
Shaun and everybody at KFH in Highgate High Street were an absolute pleasure to deal with. I viewed the flat twice pre purchase and it was no bother at all for Shaun. I had a number of questions for Shaun after the first viewing and ...
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“Natalie was a complete superstar in helping us secure a ......”

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Nov 29,2012
Minithumbup
Natalie
By: 'Charlie'
Nov 29,2012
1 people found
this helpful
Natalie was a complete superstar in helping us secure a lovely rental apartment. Our situation wasn't completely straightforward as we were just returning to the UK after years living abroad, but Natalie made the whole process smooth and stress-free with her cheerful, friendly, flexible, understanding ...
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“Very professional service. Good communications. showed a range of properties ......”

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Nov 28,2012
Minithumbup
By: 'JP'
Nov 28,2012
0 people found
this helpful
Very professional service. Good communications. showed a range of properties promptly and was really good at returning calls and emails. Very impressed with the who document signing process which is all online. Overall would highly recommend....
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“We rented a property from George last September. We found ......”

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Nov 27,2012
Minithumbup
By: 'George'
Nov 27,2012
0 people found
this helpful
We rented a property from George last September. We found him to be professional and helpful. He went out of his way to bring me forms to sign when he knew that I was under lots of time pressure. I would have no hesitations about ...
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“George has helped my find a house to rent at ......”

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Nov 27,2012
Minithumbup
By: 'Sevasti'
Nov 27,2012
0 people found
this helpful
George has helped my find a house to rent at Muswell Hill. I have come with my family in England few months ago and did not know where to start in order to find a place to rent. George was extremely helpful and professional all ...
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“Having been quite upsettingly let down by an estate agent ......”

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Nov 26,2012
Minithumbup
By: 'ljones'
Nov 26,2012
0 people found
this helpful
Having been quite upsettingly let down by an estate agent only a week or so previously, we were apprehensive, nervous and feeling generally quite downtrodden about viewing and finding yet another property - within quite a tight deadline. We ended up moving straight into the ...
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“I had a very positive experience in working with KFH ......”

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Nov 26,2012
Minithumbup
By: 'T'
Nov 26,2012
0 people found
this helpful
I had a very positive experience in working with KFH in Muswell Hill to find a property to let. George Sifonios who assisted in my search was incredibly helpful,friendly and a pleasure to deal with. I dealt with his colleague Ewan on one occasion ...
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“The internal communications at KFH are appalling and so whilst ......”

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Nov 07,2012
Minithumbdown
By: 'PennyM'
Nov 07,2012
5 people found
this helpful
The internal communications at KFH are appalling and so whilst the staff themselves are helpful and courteous, it is almost impossible to get any resolution on issues. Furthermore the monthly statements are the most complicated of any agency that I use as a landlady....
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“KFH are an absolute must-avoid as a lettings management agent. ......”

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Nov 06,2012
Minithumbdown
Laura
By: 'Nick'
Nov 06,2012
8 people found
this helpful
KFH are an absolute must-avoid as a lettings management agent. They have been consistently entirely incompetent with regards to our property: on two occasions they have managed to lock us out of our flat by sending agents who are entirely clueless, who have locked the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Kinleigh Folkard & Hayward

Regional Awards won by Kinleigh Folkard & Hayward

Individual Branch Awards

Beckenham, BR3

London, N10

London, SE6



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