“I'm very disappointed of KFH. I called them because I ......”
1 Star Review
Jul 18,2014
By:
'Y'
Jul 18,2014
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW17
Lettings (Prospective customer)
Postcode: SW17
0
people found
this helpful
I'm very disappointed of KFH. I called them because I was interested in a property around SW17. First of all, the agents always are treating you like if they're very busy and hurry, like they don't have time to talk with you.
In the beginning ...
read full review
What agent could do to change your mind?
If you read my review I think is obvious what is my suggestion to the agent: BE RESPONSIBLE.
I don't think I will change my mind. One time is enough to be disappointed.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“While the sales rep was an absolute dream to work ......”
1 Star Review
Mar 12,2012
By:
'S'
Mar 12,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
7
people found
this helpful
While the sales rep was an absolute dream to work with and very helpful, it was a completely different story when we started to deal with our management team.
We were held up moving into the flat before Christmas as they were redoing all the ...
read full review
What agent could do to change your mind?
They could have responded more quickly, been more sympathetic. Replied to our emails / calls / voicemails. Been more professional in their manner. Apologised when they were in the wrong. Allowed us contact with our landlord in order to speed up certain processes. Not given our keys out to random members of the landlord's family. Informed us when builders were coming round, so we weren't surprised by strange men in our flat first thing in the morning (an essential, in a house of girls).
Attached Filesnbsp;
7
people found
this helpful
Was this helpful?
Yes