“I'm very disappointed of KFH. I called them because I ......”
1 Star Review
Jul 18,2014
By:
'Y'
Jul 18,2014
Branch: London, 124 Balham High Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW17
Branch: London, 124 Balham High Road
Lettings (Prospective customer)
Postcode: SW17
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I'm very disappointed of KFH. I called them because I was interested in a property around SW17. First of all, the agents always are treating you like if they're very busy and hurry, like they don't have time to talk with you.
In the beginning they didn't take my details, they suggest me to call them in 2 weeks time. However, few days later I saw a property that interested me and I called them again. I made an appointment to saw the property, the agent never gave me his contact number, neither sent a confirmation via email as he told me. He just asked me to come on saturday by 12:45 pm. My husband and I arrived a little bit early. We waited there until 1:15 pm. The agent never came and never called back.
I hate when this kind of things happens. It's very irresponsible to treat a prospect client like this. The agent never considered that I was traveling to meet him and we spent money and time. I can't say all the branches are like this, but I'm pretty sure that I won't call again this particular branch.
What agent could do to change your mind?
If you read my review I think is obvious what is my suggestion to the agent: BE RESPONSIBLE.
I don't think I will change my mind. One time is enough to be disappointed.
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