“Disorganised, uncommunicative, and negligent - listed an uninhabitable property...”
1 Star Review
Mar 18,2023
By:
'Meriglenn'
Mar 18,2023
Branch: Chelmsford, 23 Duke Street
Services: Lettings (Prospective customer)
Rent PCM: £2900
Would you recommend?: No
Postcode: CM1
Branch: Chelmsford, 23 Duke Street
Lettings (Prospective customer)
Rent PCM: £2900
Postcode: CM1
0
people found
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After being pushed back for a viewing and subsequent move in, we were presented with a property legally unfit for habitation - requiring us to cancel our move and spend a week getting a refund.
No communication between landlord, letting agent and us.
Property presented ...
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0
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“Awful company, have had a leak and heating is......”
1 Star Review
Mar 05,2022
By:
'Nicola'
Mar 05,2022
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: CM2
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: CM2
0
people found
this helpful
Awful company, have had a leak and heating issue since I have moved in which remains unfixed. They delay and deny constantly leaving my 3 year old and I with no effective heating and a property full of damp. The agents are inhumane, making you feel ...
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0
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“Excellent service. Starting from the viewing ......”
5 Star Review
Feb 13,2022
By:
'Nayema Khan'
Feb 13,2022
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: CM1
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: CM1
0
people found
this helpful
Excellent service. Starting from the viewing of the property to the finish of the agreement, everything was on time and very professional....
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0
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“Agency takes weeks to fix issues, leaving us ......”
1 Star Review
Jul 08,2020
By:
'Tyelle'
Jul 08,2020
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Rent PCM: £1175
Would you recommend?: No
Postcode: CM12
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Rent PCM: £1175
Postcode: CM12
0
people found
this helpful
Agency takes weeks to fix issues, leaving us for 3 weeks without a working front door which was a fire Hazzard, and over 7 weeks without access to our garage where we had food in our freezer. This also delayed our ability to move property. Staff seem ...
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0
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“When I decided to look for a place to move t......”
5 Star Review
Feb 08,2020
By:
'Emmanuel'
Feb 08,2020
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM1
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Postcode: CM1
2
people found
this helpful
When I decided to look for a place to move to, I went to most of the estate agents in Chelmsford sadly non of them were interested in helping me. But things changed when I contacted the ladies at CMRENT. The ladies took it upon ...
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2
people found
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“Very knowledgable. Were very helpful and professional and always willing ......”
5 Star Review
Dec 22,2016
By:
'Daz'
Dec 22,2016
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: Yes
Postcode: CM2
Branch: Chelmsford, 23 Duke Street
Lettings (as a Landlord)
Rent PCM: £795
Postcode: CM2
0
people found
this helpful
Very knowledgable. Were very helpful and professional and always willing to help and are very honest and up front. Not like the other 'typical' estate agents in town (Chelmsford). Thoroughly recommended....
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Comment on agent fees
Cheaper than the others in the city
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“Absolutely disgusted with this agent. Landlord agreed early exit as ......”
1 Star Review
Aug 26,2016
By:
'Sam'
Aug 26,2016
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: CM7
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Rent PCM: £650
Postcode: CM7
7
people found
this helpful
Absolutely disgusted with this agent.
Landlord agreed early exit as I could no longer afford the rent. Still told I has to pay up till new tenants moved in... ok took this on the chin. After inspection was done at flat it turns out they ...
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Comment on agent fees
Too much
7
people found
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“I am glad I read these reviews before I became ......”
1 Star Review
Sep 20,2014
By:
'K.'
Sep 20,2014
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: No
Postcode: CM2
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: CM2
7
people found
this helpful
I am glad I read these reviews before I became one of their customers. Me and my partner were very interested in renting one of their properties. We visited their branch in Chelmsford a week ago to ask more about the flat we were interested, ...
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7
people found
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“I recently moved into a rented property via the Chelmsford ......”
2 Star Review
Aug 22,2014
By:
'vroomvroom'
Aug 22,2014
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: CM1
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: CM1
12
people found
this helpful
I recently moved into a rented property via the Chelmsford branch of CM Lettings. The service extended was below par especially post acceptance of my offer.
1) We had agreed on an additional viewing (after my offer was accepted) but when I turned up at the ...
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12
people found
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“Upon our initial enquiry to CMRENT regarding a flat in ......”
2 Star Review
Apr 05,2014
By:
'Andy'
Apr 05,2014
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CM8
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (Prospective customer)
Postcode: CM8
9
people found
this helpful
Upon our initial enquiry to CMRENT regarding a flat in Witham, I was greeted by an extremely rude lady on the other end of the phone. When I asked whether we could view the flat later than the time she had originally suggested, as I ...
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9
people found
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“CM Rent are the worst letting agent we have EVER ......”
1 Star Review
Mar 12,2014
By:
'Abused'
Mar 12,2014
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode: CM2
13
people found
this helpful
CM Rent are the worst letting agent we have EVER experienced. They conned us into moving into a very poorly maintained house, and refused to do any repairs for months-even ones that broke health and safety laws.
They also did not tell us that the ...
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What agent could do to change your mind?
There is no way I would ever use this company again, and I am surprised they have not been shut down by now.
Attached Filesnbsp;
13
people found
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“I cannot say too much about this excuse of a ......”
1 Star Review
Mar 05,2014
By:
'Jason'
Mar 05,2014
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM7
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode: CM7
13
people found
this helpful
I cannot say too much about this excuse of a business as I am, at present, seeking legal recourse over a number of outstanding issues in regard to the property, the agent and the landlord.
All i will say is that DO NOT trust cmRent ...
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What agent could do to change your mind?
Managed the property!
Attached Filesnbsp;
13
people found
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“My experience with CMrent has been stressful, upsetting and frustrating. ......”
1 Star Review
Jan 13,2014
By:
'scampi'
Jan 13,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Lettings (as a Tenant)
Postcode: CM2
9
people found
this helpful
My experience with CMrent has been stressful, upsetting and frustrating. I would strongly advise anyone considering to rent a property with this company to reconsider and use another letting agency. The staff are unorganised, showed poor communication skills both within their own branch as well ...
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What agent could do to change your mind?
Better communication skills throughout the whole company
Better record keeping throughout the whole company
Better customer service and less rude, disinterested staff on the phones
Better system for organising maintenance issues
Better communication skills as a result of inspections
BETTER INSPECTIONS- the staff carrying them out DO NOT CARE and are there for 5 minutes maxmimum
Better communication of renewal fees and explanation of WHY they are so high
CLEAR INDICATION of when the landlord wants tenants out
Attached Filesnbsp;
9
people found
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“We have expressed an interest in a number of property's ......”
1 Star Review
Jan 03,2014
By:
'123'
Jan 03,2014
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM1
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Postcode: CM1
9
people found
this helpful
We have expressed an interest in a number of property's all of which still need to be confirmed with the tenant baring in mind this is since early December. Have expressed concern with dealing with a particular staff member and the response I got was ...
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What agent could do to change your mind?
They could have supplied me with a member of staff who I was happy with and could have taken my enquiries seriously and followed them up
Attached Filesnbsp;
9
people found
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“I've been looking into renting from cmRENT as they have ......”
2 Star Review
Jan 02,2014
By:
'Daisy'
Jan 02,2014
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CM4
Lettings (Prospective customer)
Postcode: CM4
8
people found
this helpful
I've been looking into renting from cmRENT as they have some lovely properties on offer. I've been renting my current flat from Upsticks and I've had such a horrible experience I wanted to make sure I wasn't going to encounter such a poor standard of ...
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8
people found
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“I have very unfortunately been a tenant in a property ......”
1 Star Review
Nov 25,2013
By:
'Alison'
Nov 25,2013
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode: CM2
11
people found
this helpful
I have very unfortunately been a tenant in a property supposedly managed by CM Rent, and I have been waiting several months for basic repairs to be done. I had to call out the environmental health to assess the safety of the property as Paul ...
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11
people found
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“Like most people who use CMRent, they were fine when ......”
1 Star Review
Nov 07,2013
By:
'Chris'
Nov 07,2013
Branch: Chelmsford, 23 Duke Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Branch: Chelmsford, 23 Duke Street
Lettings (as a Tenant)
Postcode: CM2
7
people found
this helpful
Like most people who use CMRent, they were fine when moving in, but when anything needed doing within the property they were pretty useless. The staff are completely incompetent. The problem we're having at the moment (STILL) is that we're not getting our deposit back. ...
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7
people found
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“Rude, unhelpful and made me so angry I had to ......”
1 Star Review
Jul 18,2013
By:
'Zoe'
Jul 18,2013
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode: CM2
10
people found
this helpful
Rude, unhelpful and made me so angry I had to try my hardest not to swear at him.
In fairness, I would like to state that all other members of staff I have dealt with at CM Rent have been helpful throughout my letting the ...
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What agent could do to change your mind?
Been more supportive and assisted by at least providing the documentation requested. None of my requests were unreasonable given the situation.
Attached Filesnbsp;
10
people found
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“This letting agent is very badly organised and have very ......”
1 Star Review
Jun 13,2013
By:
'Mary'
Jun 13,2013
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode: CM2
13
people found
this helpful
This letting agent is very badly organised and have very low standards in the properties they rent out.
They refuse to do electrical safety tests on any of their properties as there is a loophole in the law that gets them out of this,which ...
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What agent could do to change your mind?
Trust in the reviews you see online as we did not and we are paying for it now by living in a house where we will have to fight to get even the most basic repairs carried out.
This agent have pretty much done everything wrong and in an extremely unprofessional manner despite us being good tenants, so they would have to be a different company all together to help us 'change our mind'
Attached Filesnbsp;
13
people found
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“Fantastic company. The below reviews are a load of rubbish, ......”
5 Star Review
May 10,2013
By:
'Danielle'
May 10,2013
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CM7
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode: CM7
2
people found
this helpful
Fantastic company. The below reviews are a load of rubbish, which is quite clear from just written the lack of detail and the fact they are all targeted at one branch
I am a tenant of cmRENT and have nothing but praise from them. They ...
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2
people found
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“The most awful, arrogant company I have ever came across, ......”
1 Star Review
Jun 29,2012
By:
'Unhappytenant'
Jun 29,2012
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
The most awful, arrogant company I have ever came across, I were with CMRent for a year and had to take 8 days holiday from work losing a total of 1370GBP because of this , CMRent had a severe bolier problem which they refused to fix properely ...
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What agent could do to change your mind?
They couldnt change my mind to use them again they are awful
Attached Filesnbsp;
5
people found
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“Expensive and arrogant. I am a very calm person but ......”
1 Star Review
Sep 16,2011
By:
'Tenant'
Sep 16,2011
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
Expensive and arrogant. I am a very calm person but they made my blood boil many times....
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3
people found
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“My experience with this firm is a bad one!...”
1 Star Review
May 07,2010
By:
'Corgi'
May 07,2010
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
3
people found
this helpful
My experience with this firm is a bad one!...
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3
people found
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“Well what can I say I would never ever use ......”
1 Star Review
Apr 30,2010
By:
'GAMMA'
Apr 30,2010
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
Well what can I say I would never ever use CM RENT again very rude person who dealt with me he needs to learn some respect for people.
I have never know someone to talk down to people so much I think all this man ...
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2
people found
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1 Star Review
Mar 26,2008
By:
'marc'
Mar 26,2008
Branch: Braintree, Freeport Office Village
Century Drive
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Braintree, Freeport Office Village
Century Drive
Lettings (as a Tenant)
Postcode:
1
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