I have to do nothing more than agreeing with the other two customers. If privileged I would have chosen no stars and ''pathetic'' from drop down.
Mr. Kelly and his staff are outright brash,rude and treat prospective buyers (at least me) with an attitude ''beggars cant choose''!! I say this because, Katie one of the staff who works for Mr. Kelly said (or screamed) that the vendor is a rich man and doesn't have time to answer your silly questions. All that I asked is the details of a fairly obv
This was our complaint letter to ALE within 2 weeks of the sale of our property, which was sent by recorded delivery to eliminate any 'not received' excuses. My Facebook review of our experience which was posted on ALE's own page was subsequently removed along with all the other negative comments which is quite clearly suppressing the truth from their own customers!
We feel that we must make you aware of our disappointment at the level of service which ALE delivers to us as a customer during t
Bridgfords have been horrendous from start to finish. We first looked round flats in August 2014, no one had any information or wanted to help us in any way, and pressured us into putting down a fee for a flat. From then on, we had problems even paying our first months rents and deposit, no one would answer the phone, we were passed around constantly and no one could help, at all!!
On our moving in day, we were given a contract for 12 months, when we has asked for and agreed a 9 month contract.
I spoke to Bridgfords (Nicole) on 31/3/15 to try and arrange a viewing on a property I'd seen on rightmove and zoopla. I asked if the landlord would consider a cat and a dog and they said lets register you with us first and then we can ring the landlord and ask. Hmmm I didn't particularly like that tactic I'd rather they just let me know first. They didn't endear me with the question 'what's your credit rating like' either. I thought, wouldn't they see that if I wanted to pursue the property af
My partner and I moved into a flat in Kingston Street 5 months ago now. The flat is managed by 1st Lets so much that to this point we still don't know the identity of our landlord. 1st Lets do not play by the rules: to let the tenant know who their landlord is, is a legal requirement. The landlord should be registered with the city council and it should be easy to find by searching the flat you are living in, our landlord wasn't registered. Once we informed the city council of this, a name appea
Possibly the worst letting agents I have EVER come across.
I submitted my interest in and apartment and soon after was invited to a viewing. The apartment was a complete mess (not the agents fault, but the residing tenant who was moving out). Despite this I liked the apartment and told the agent I would like to apply - and promptly took the form and filled it in. The following day I received a call from the agent saying another viewing on the same property on the same day had gone ahead. The oth
Where do I start.. First of all I cannot praise the service enough from Bradleys in Looe. Most of my dealing were with Nikki who's lovely, occasionally David (not as cute as Nikki) and actually most of the other staff members. Each time there was a need to communicate with the office (and there were many) I always got a prompt return call and all my queries (of which there were many) were answered accurately. As an estate agent Bradleys give you as good a service as you will get anywhere. Believ
I had had several valuations on my property and I had only decided to get another valuation from the Property Explorer as they were selling a house I was interested in. When they came round to my house for the valuation I felt that they were a genuinely honest outfit. It was on that basis that I decided to use property explorer as I was delighted I did. They have been extremely honest, upfront and accessible as my agents.
What you get with the property explorer is a team that are all in th
From the first moment we walked into the Deal Branch office and said we wanted to discuss putting Normans mothers house up for rent we found Elena to be very pleasant, very knowledgeable and extremely organized. She seems to very intelligent and has a wonderful personality that enables her to deal with the public and put you at ease. She does not hesitate to go out of her way to help us or the tenant and even goes above and beyond when needed. We have talked to Elena many times over the telep
No amount of negative adjectives could truly describe my experience with this agent. Where to start? I enquired about viewing three properties in person and was initially impressed that they could arrange a viewing on two of the three properties the next day. I was told they would be able to arrange a viewing on the third one in due course as their was currently a tenant in there. That is where the good service stopped I'm afraid.
I wasn't able to view the two I'd booked for as they had the wr
