Apr 01,2015
By: 'vicky_clueit'
Apr 01,2015
6 people found
this helpful
Bridgfords have been horrendous from start to finish. We first looked round flats in August 2014, no one had any information or wanted to help us in any way, and pressured us into putting down a fee for a flat. From then on, we had problems even paying our first months rents and deposit, no one would answer the phone, we were passed around constantly and no one could help, at all!!
On our moving in day, we were given a contract for 12 months, when we has asked for and agreed a 9 month contract. We were told this would be amended the next working day but nothing as such happened until we chased months later! Additionally, when being given our keys, we were only then informed of a tenancy insurance we HAD to have, or we could not moved in. No one informed us of this until we turned up.
Upon going into the flat, the whole place was filthy, nothing had been cleaned and even the main toilet had water rushing from it. We were told this would be dealt with urgently, however nothing did happen for a good two weeks.
During our tenancy we came across problem after problem, which Bridgfords ignored and refused to help with time after time.
Upon moving out we were produced with a confirmation to sign which had been hand written and looked like it had been done by a child. We were led to believe that this was official documentation. Additionally to this, one of the portfolio managers, Mark Spowart, whom we had agreed everything with previously, then magically had no recollection of anything and decided that we now owed them more money. Eventually, Mark acknowledged he had made a mistake and wrote up the final details for us. We left, and thought that this was the end of matters.
3 days later, we had a phone call from another member of the branch to tell us we owed them an additional ‚£700, as the agreement Mark had made was unauthorised.... This is currently still on going and I intend on taking them to court.

I would NEVER rent or do any business again with Bridgfords as a whole company. Their organisation is laughable and I know understand the ridiculous reputation they hold. They are nothing but con men and I do not intend on letting them get away with what they have done. Steer clear of them, I know a lot of people who have rented through them recently and not one of them has a good word to say!!
What agent could do to change your mind?
Disgraceful in all aspects. They are the worst letting agents I have ever come across. Nothing but con men.
Attached Files
Comment on agent fees
Agent's fee's of nearly ‚£190.00, have no idea what this actually goes towards as we did all of our own paper work and were constantly threatened by them if we did otherwise. Rent was very expensive for the area, size etc, and upon moving in it was filthy!! Rip-off.
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21 Albion Street Manchester
Greater Manchester
M1 5DA

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