“Used HDG through Countrywide after much influence from the Estate ......”
1 Star Review
Jul 03,2014
By:
'FMA'
Jul 03,2014
Branch: Glasgow, 19 Waterloo Street
Services: Surveys
Would you recommend?: No
Postcode: G66
Branch: Glasgow, 19 Waterloo Street
Surveys
Postcode: G66
4
people found
this helpful
Used HDG through Countrywide after much influence from the Estate Agent advising as they were all the one group, they had a great relationship with them an affinity as their aim was getting our house on the market. Surveyor turned up 2 hours late, which seriously disrupted our day, he also forgot his damp reader and had to return around 3 hours later...totally unprofessional. He went through our home like a man on a mission to make sure he found something to cause us work. He told us he was on high alert for woodworm due to the house being semi rural and boy did he make sure he found it, he searched our loft for around 15 minutes with a torch and on the very last beam he found 6 tiny little holes that timber specialists have since confirmed weren't even active. This was the first thing listed on our home report under a cat 2 (infestation). He told us if we got a specialist to confirm it wasn't active he would remove it. We done as he asked at a cost to us got a reputable company to confirm it wasn't even evident and they agreed to email him. , I called him to advise and he went back on it and said well I seen it, took the number of the company phoned them then came back and said the company looked in the wrong bit. If he was never going to accept the word of an expert then why waste our time. Apart from this issue he documented ridiculous detail windows were stiff (totally untrue), some grouting needs renewed ffs, total jobsworth. He also kept trying to influence us to use a particular company to check the loft, all a bit corrupt in my opinion. I intend to report him to the property ombudsman...give them a wide berth. He lost countrywide the sale as we pulled the plug thanks to him.
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