Solihull, B91
3.7/5, 12 reviews
75% recommended
0% sales valuation accuracy
25% sales fee satisfaction



Property Features


“Good overall service, from arranging viewings to helping point us ......”

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May 21,2014
Minithumbup
By: 'reviewer'
May 21,2014
0 people found
this helpful
Good overall service, from arranging viewings to helping point us in the right direction when issues arose after moving in. Only downside is the price of the agency fees. Having paid over £400 for some contracts and a bit of administration work can't help but feel that was a bit extortionate. This is however no fault of the agent who has been great.
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Opening Hours
Address

Burchell Edwards
29 High Street
Solihull
West Midlands
B91 3SN
0121 705 7551

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 25% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 5 1 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Awful experience, wouldn't submit my offer wi......”

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Dec 30,2019
Minithumbdown
By: 'Nat'
Dec 30,2019
2 people found
this helpful
Awful experience, wouldn't submit my offer without me agreeing to use there services, felt black mailed and pressured, constant lies , the whole experience made me ill , I had to pull out on my offer in the end, they ruined my experience, avoid at all costs...
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By: Karl
Feb 16, 2022
View all comments (1)
I have to agree with this, unless you have a mortgage with them then they don't even let you view properties. This means sellers miss out on the best offer and buyers miss out on a dream home. The branch never opens on time and the staff can't be bothered to even look at you if you enter the shop. Yesterday, after having my emails and calls ignored, I went outside the store and called them. I saw a male member of staff lift up the receiver and just put it down to cut me off then turn around ...

“Mr Waters Review...”

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Apr 16,2018
Minithumbup
Paul
By: 'Phil'
Apr 16,2018
0 people found
this helpful
I am currently living abroad and Paul has always managed the time difference well with polite and regular communication. When required Paul has followed up on open issues with a concise and professional manner....
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Comment on agent fees
I feel that value for money has sometimes been questionable with the contractors that BE use to repair the property. I would prefer if there were at least three quotes generated and the property owner could choose the preferred quotation.
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“Prompt and professional service...”

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Mar 22,2018
Minithumbup
Paul
By: 'Anita'
Mar 22,2018
0 people found
this helpful
I have communicated with Paul Waters on numerous occasions over a period of a year. He is always polite, extremely service minded and prompt. His professionalism has really made a difference to myself and my family, especially of late when we had an unfortunate armed ...
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Comment on agent fees
Agent's fees were on the high side but not more than others.
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“Paul has managed my property for me for 2 years. He ......”

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Aug 18,2017
Minithumbup
Paul
By: 'Landlord'
Aug 18,2017
0 people found
this helpful
Paul has managed my property for me for 2 years. He is professional and I have complete confidence in the way he deals with my questions and his understanding of my tenants needs. He is always contactable and responds to emails promptly and appropriately. I wish ...
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Comment on agent fees
The cost of my fully managed agreement is on line with other agents- but the device is superior!
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“Appalling. I applied to rent a property and was told ......”

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Oct 07,2014
Minithumbdown
By: 'Steph'
Oct 07,2014
2 people found
this helpful
Appalling. I applied to rent a property and was told to instantly send the fees for referencing by credit card. I got a call the next morning to say I didn't reach the requirements for the landlord as I had 4 children. Was upset that they ...
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“Good overall service, from arranging viewings to helping point us ......”

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May 21,2014
Minithumbup
By: 'reviewer'
May 21,2014
0 people found
this helpful
Good overall service, from arranging viewings to helping point us in the right direction when issues arose after moving in. Only downside is the price of the agency fees. Having paid over £400 for some contracts and a bit of administration work can't help but feel ...
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“Agent was very helpful answering all my queries. He seems ......”

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May 15,2014
Minithumbup
Bobby
By: 'Krishna'
May 15,2014
0 people found
this helpful
Agent was very helpful answering all my queries. He seems very genuine and stayed in touch through out the initial process...
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“Good service - bobby very helpful when tom was unavailable ......”

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Apr 29,2014
Minithumbup
By: 'Lisa'
Apr 29,2014
0 people found
this helpful
Good service - bobby very helpful when tom was unavailable - problems with moving in and money transfer sorted and staff helpful...
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“We are very satisfied with the efficient service provided from ......”

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Feb 27,2014
Minithumbup
Thomas
By: 'Mike'
Feb 27,2014
0 people found
this helpful
We are very satisfied with the efficient service provided from Burchells, who wasted no time in marketing the property and finding a tenant within a week. The team have always responded very quickly to every query raised and have been flexible and friendly in their ...
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“I have just moved out of a property let by ......”

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Aug 22,2013
Minithumbdown
Amy
By: 'Chris'
Aug 22,2013
0 people found
this helpful
I have just moved out of a property let by Burchell Edwards and feel the need to warn others of the issues we have faced in dealing with this agency. 1. Firstly we have just found out that the amount of our deposit placed in the ...
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“Saw the flat the week before Christmas and needed to ......”

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Jan 15,2013
Minithumbup
Becky
By: 'Lollie'
Jan 15,2013
0 people found
this helpful
Saw the flat the week before Christmas and needed to move in 2nd week of Jan, so three weeks during a time when a large number of places are closed. By providing the right information on my part efficiently and Becky assisting in getting it ...
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“As a first time landlord Burchell Edwards made me feel ......”

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Nov 19,2012
Minithumbup
By: 'Florence'
Nov 19,2012
0 people found
this helpful
As a first time landlord Burchell Edwards made me feel at ease with the whole process. No matter what the query I had was, they were able to help. I approached Burchells after being on with another agent in Solihull for 3 weeks, my property was ...
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No fees information available
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Awards won by Burchell Edwards, Solihull B91 3SN



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