Saw the flat the week before Christmas and needed to move in 2nd week of Jan, so three weeks during a time when a large number of places are closed. By providing the right information on my part efficiently and Becky assisting in getting it pushed through all details were ready for me to move in on SAt 13th, the day I requested. No mean feat with 3 Bank Holidays and general Christmas Shutdown. Also I was out of town the week prior to moving in so communication was dependent on emails. Glad it was completed so quickly and efficiently. THanks Becky!